Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Pricey but comfortable."
Overall Score4.0/5
Nice hotel with comfortable bed and lovely shower. A bit pricey but overall happy with our quick stay.
David L. (Individual traveler, booked 1 room), from
03-Aug-2021 Verified Review, stayed from Fri Jul 23 to Sat Jul 24 2021 at a $159.00 average nightly rate.
"Women on front desk on 7/11/21 not very friendly."
Overall Score4.0/5
The women on front desk weren't very friendly and things in the breakfast area needed stocked. Was in there about 7:30 8:30 am.
Debra K. (Individual traveler, booked 1 room), from
14-Jul-2021 Verified Review, stayed from Sat Jul 10 to Mon Jul 12 2021 at a $185.49 average nightly rate.
"Hays, KS review."
Overall Score4.0/5
Nice property. Very clean other than the cockroach in the bathroom. The breakfast was very limited thus we found a local restaurant for breakfast. Too bad you can't get a better morning meal. Some people were complaining to the manager when we left.
Barbara L. (Individual traveler, booked 1 room), from
06-Jul-2021 Verified Review, stayed from Mon Jul 05 to Tue Jul 06 2021 at a $118.99 average nightly rate.
"I would recommend highly."
Overall Score4.0/5
My experience was really good. The staff was friendly and were helpful in making another reservation for me while I was checking out.
Lori P. (Individual traveler, booked 1 room), from
04-May-2021 Verified Review, stayed from Fri Apr 30 to Sat May 01 2021 at a $171.99 average nightly rate.
"Dirty Room, nasty snotty rags."
Overall Score2.0/5
Will never stay in a Best Western again.
Sherri M. (Individual traveler, booked 1 room), from
14-Apr-2021 Verified Review, stayed from Tue Apr 13 to Wed Apr 14 2021 at a $123.99 average nightly rate.
"Very clean and friendly staff."
Overall Score5.0/5
My family decided to embark on a road trip for the first time in many years. We stayed at a five star hotel and a four star with numerous cleanliness issues. I was worried about a stay in Hays, Kansas but needed a hotel before driving to Denver the next morning. We were pleasantly surprised! The room was older but had been renovated and was extremely clean. This was especially important because if traveling during the Covid 19 outbreak. The front desk recommended a restaurant that was the best meal we’ve had on the entire trip! There were individually wrapped pastries and coffee for breakfast which was also nice as the other two hotels had provided nothing. So I guess this really showed me! Thank you very much and my family and I really appreciated the hospitality!
Melanie S. (Individual traveler, booked 1 room), from
24-Jun-2020 Verified Review, stayed from Tue Jun 23 to Wed Jun 24 2020 at a $147.99 average nightly rate.
"Clean,efficient, Polite"
Overall Score4.0/5
five Stars! Will use again.
James U. (Individual traveler, booked 1 room), from
08-Jun-2020 Verified Review, stayed from Mon Jun 08 to Tue Jun 09 2020 at a $108.99 average nightly rate.
"Very Welcoming"
Overall Score5.0/5
Hotel was very clean,quiet and comfortable.
Susan J. (Individual traveler, booked 1 room), from
22-May-2020 Verified Review, stayed from Tue May 19 to Wed May 20 2020 at a $118.99 average nightly rate.
"I need a room and it met my needs."
Overall Score4.0/5
Clean and modern facilities.
David B. (Individual traveler, booked 1 room), from
05-Jan-2020 Verified Review, stayed from Sat Jan 04 to Sun Jan 05 2020 at a $95.03 average nightly rate.
"Nice room with two comfy Chairs, but management or owner needs attention to detail."
Overall Score4.0/5
Spacious well appointed room w/ two very comfy Queens, TWO CHAIRS + Ottoman and End table. Room 308 was Sweet! First impression at check in however, was receptionist far too casually dressed in sweatshirt and unkempt hair, with ZERO welcome greeting to boot. Glad we stayed, because room was good. Next morning was facial pierced receptionist. Room 310 needs door threshhold replaced (sharp ouch!) and a rubber bumper on door where knob has dented wall. Elevator flooring has a big crack in it. We would stay again though, but recommend a notch up in employee grooming.
Annie D. (Individual traveler, booked 1 room), from
24-Nov-2018 Verified Review, stayed from Thu Nov 22 to Sat Nov 24 2018 at a $108.50 average nightly rate.
Summary of Verified Reviews
83
Very Good
Summary of 546 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Good Hotel. Great rooms in excellent location. Awesome vibe."
Location
98/100
36 reviews
"Great location with good access by car."Good restaurants & bars in the area.
Comfort
81/100
96 reviews
"Very comfortable, spacious, and quiet rooms with wonderful beds."AC needs updating.
Service
78/100
116 reviews
"Professional and friendly staff at reception, but substandard management."
Vibe
71/100
18 reviews
"Awesome vibe. Hotel could use some updating. Friendly atmosphere."
Room
71/100
185 reviews
"Rooms are large and mostly clean, with great beds."Bathrooms are not great, but moderately clean.Substandard A/C and furniture. Shower can be a problem.
Cleanliness
62/100
142 reviews
"Decently clean rooms and bathrooms. Moderately clean hotel facilities."Pool in need of cleaning.
Breakfast
60/100
84 reviews
"Breakfast is average."
Value
41/100
22 reviews
"Value for money could be better."
WiFi
29/100
7 reviews
"Wifi quality could be improved."
Rated 79/100 based on reviews from families.
"Awesome vibe. Friendly service."
Location
98/100
6 reviews
"Great location."
Comfort
80/100
29 reviews
"Very comfortable, spacious, and quiet rooms with wonderful beds."
Service
79/100
31 reviews
"Friendly service and great reception."
Vibe
67/100
6 reviews
"Decent vibe."
Room
65/100
53 reviews
"Rooms are large and mostly clean, with great beds."Poor maintenance in rooms and bathrooms.
Cleanliness
60/100
37 reviews
"Room cleanliness is acceptable."
Breakfast
57/100
23 reviews
"Breakfast is average."
Pool
44/100
9 reviews
"Pool should be renewed."
Value
40/100
5 reviews
"Value for money could be better."
Rated 80/100 based on reviews from couples.
"Great location. Spacious rooms."
Location
98/100
6 reviews
"Great location."
Comfort
80/100
7 reviews
"Very comfortable."
Service
79/100
7 reviews
"Fantastic service."
Room
66/100
10 reviews
"Room is all right."
Cleanliness
63/100
6 reviews
"Quite clean."
Breakfast
59/100
7 reviews
"Breakfast is average."
Rated 86/100 based on reviews from business travelers.
"Very comfortable. Great room."
Room
69/100
6 reviews
"Room is all right."
Rated 76/100 based on reviews from all travelers.
"Good Hotel. Great rooms in excellent location. Awesome vibe."
Location
98/100
36 reviews
"Great location with good access by car."Good restaurants & bars in the area.
Comfort
81/100
96 reviews
"Very comfortable, spacious, and quiet rooms with wonderful beds."AC needs updating.
Service
78/100
116 reviews
"Professional and friendly staff at reception, but substandard management."
Vibe
71/100
18 reviews
"Awesome vibe. Hotel could use some updating. Friendly atmosphere."
Room
71/100
185 reviews
"Rooms are large and mostly clean, with great beds."Bathrooms are not great, but moderately clean.Substandard A/C and furniture. Shower can be a problem.
Cleanliness
62/100
141 reviews
"Decently clean rooms and bathrooms. Moderately clean hotel facilities."Pool in need of cleaning.
Breakfast
60/100
84 reviews
"Breakfast is average."
Value
41/100
22 reviews
"Value for money could be better."
WiFi
29/100
7 reviews
"Wifi quality could be improved."
Rated 76/100 based on reviews from families.
"Awesome vibe. Friendly service."
Location
98/100
6 reviews
"Great location."
Comfort
80/100
29 reviews
"Very comfortable, spacious, and quiet rooms with wonderful beds."
Service
79/100
31 reviews
"Friendly service and great reception."
Vibe
67/100
6 reviews
"Decent vibe."
Room
65/100
53 reviews
"Rooms are large and mostly clean, with great beds."Poor maintenance in rooms and bathrooms.
Cleanliness
61/100
36 reviews
"Room cleanliness is acceptable."
Breakfast
57/100
23 reviews
"Breakfast is average."
Pool
44/100
9 reviews
"Pool should be renewed."
Value
40/100
5 reviews
"Value for money could be better."
Rated 75/100 based on reviews from couples.
"Great location. Spacious rooms."
Location
98/100
6 reviews
"Great location."
Comfort
80/100
7 reviews
"Very comfortable."
Service
79/100
7 reviews
"Fantastic service."
Room
66/100
10 reviews
"Room is all right."
Cleanliness
63/100
6 reviews
"Quite clean."
Breakfast
59/100
7 reviews
"Breakfast is average."
Customer Reviews of Best Western Butterfield Inn
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Conveniently located off Exit 159 on I-70, the BEST WESTERN Butterfield Inn is the top ranked hotel on TripAdvisor for Hays, KS. The hotel features a heated indoor pool and spa and an on-site Fitness Center. Enjoy the free hot breakfast daily. Located midway between Denver and Kansas City, this newer Hays hotel offers oversized rooms, and is designed with convenience in mind. If you're here on business, this Hays hotel's professional amenities are designed to accommodate your needs. Enjoy free high-speed, wireless Internet access throughout the property as well as the 24-hour Business Center. You can even host gatherings with your clients and colleagues in a well-equipped meeting room.You'll find outdoor adventure at Hays Aquatic Park or Frontier Park, and history buffs are sure to enjoy visiting Ellis County Historical Society Museum or Walter P. Chrysler's childhood home. The Wild West Festival is always memorable, and it's a favorite for locals and vacationers alike.We're just a short drive from Chestnut Street District, and near Hays Medical Center. Employees of Bank of Hays, AFLAC, the Riordan Clinic, High Plains Farm Credit, and Sunflower Electric are just a few of our regular guests. Our Hays hotel offers easy access to the Sternberg Museum, a beloved place for history buffs and those looking for something different on their vacation. Those visiting Hays for Fort Hays State University enjoy our convenient location. Sending the kids off to college or beginning classes yourself can be both a joyous and stressful time, but it's made a little easier by fast commutes and clean, comfortable rooms. Visit the historic campus and cheer the Tigers to victory. However, it's the Bickle-Schmidt Sports Complex that really draws a crowd, with many of our Hays hotel guests in town for an exciting game. Whether you're here for the university or another event, count on us to deliver the kind of experience you deserve. Call to reserve a room today!
Amenities / Features
Check In: 3:00 pm - 3:00 am
Check Out: 11:00 am
Internet - wireless
Complimentary breakfast
Tea and coffee making facilities
Restaurant
Swimming pool - indoor
Elevator
Laundry facilities
Office or business center
Fax available
Non-smoking rooms
Ironing facilities
Air conditioning
Refrigerator
Telephone - Free local calls
Telephone
Telephone in all rooms
Voicemail
Hairdryer available
Television
TV - Free Cable
Alarm clock
Microwave in room
Credit card accepted: American Express
Credit card accepted: Diners Club
Credit card accepted: Discover
Credit card accepted: Mastercard/Visa
Airport & Shuttle Information
Hays Regional Airport is located 6 miles east of the city. The airport has rental cars and public transportation to and from the airport.
Airport Shuttle? Sorry, no airport shuttle available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.
About Best Western International
4000+ independently owned hotels located in over 100 countries
Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western International highlights above are subject to change without notice.
"First time experience was great. We are involved with a softball organization that support 5 teams. I will pass the word to the rest of our coaches." P.D. - Bloomington, IL
