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The Westin Michigan Avenue Chicago

909 North Michigan Ave, Chicago, IL 60611 US near Exit 51a on I-94 (~1.4mi)
View Map Reservations: +1-800-760-7718
4.5 Star Property Near Michigan Avenue
Select Your Room:
01/27/2022 - 01/28/2022
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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of The Westin Michigan Avenue Chicago

Below are the verified reviews from guests that we have booked recently:
"Awesome"
Overall Score5.0/ 5
Good time. will definitely stay again.
(Individual traveler, booked 1 room), from US flag
15-Jun-2021 Verified Review, stayed from Fri Jun 04 to Sun Jun 06 2021 at a $178.00 average nightly rate.
"Less than good experience."
Overall Score3.0/ 5
The service was not the best. We’ve stayed many times before, but this last stay was disappointing. The first room looked dingy and dark and the view was awful. We were moved to a room that looked much better, but then found a used wash towel left from previous customers. The room had not been thoroughly cleaned. Also valet parking was not available and we had to park in the water tower across the street. Had we known in advance we probably would have decided to use an Uber vs. rent a car. Poor communication!
(Individual traveler, booked 1 room), from US flag
02-Jun-2021 Verified Review, stayed from Fri May 28 to Mon May 31 2021 at a $223.99 average nightly rate.
"It was okay."
Overall Score3.0/ 5
My children and I stay here every year for our annual trip. Most years have been wonderful, however this year has not been as fantastic. The WiFi has not been functional and the bar is understaffed.
(Individual traveler, booked 1 room), from US flag
08-Dec-2019 Verified Review, stayed from Thu Dec 05 to Sun Dec 08 2019 at a $178.70 average nightly rate.
"Structural Designer"
Overall Score5.0/ 5
Very nice stay.
(Individual traveler, booked 1 room), from US flag
19-Aug-2019 Verified Review, stayed from Sun Aug 18 to Mon Aug 19 2019 at a $139.68 average nightly rate.
"Kira in concierge made our stay the best!"
Overall Score4.0/ 5
Kira in concierge is amazing was a godsend helping us get there driving during the parade with road closures and one ways!
(Individual traveler, booked 1 room), from US flag
19-Nov-2018 Verified Review, stayed from Sat Nov 17 to Sun Nov 18 2018 at a $148.85 average nightly rate.

Summary of Verified Reviews

84
Very Good

Summary of 452 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 84/100 based on reviews from all travelers.

"Very good business hotel. Great location."

Location

82/100
97 reviews

"Well-located, although unfortunately the parking isn't easy." Good shopping and sightseeing.

Service

79/100
116 reviews

"Professional, friendly service, good reception, and decent housekeeping." Room service could have been improved.

Room

71/100
100 reviews

"Clean, decently-sized rooms with average beds and lovely views." Old, poorly-maintained rooms with deficient furniture and bathrooms.

Cleanliness

69/100
55 reviews

"Good cleanliness in rooms, but so-so in the building." Clean hotel facilities.

WiFi

69/100
8 reviews

"Average wifi quality."

Comfort

61/100
51 reviews

"Rooms adequately-sized and relatively comfortable but too noisy."

Breakfast

56/100
5 reviews

"Breakfast is average."

Vibe

49/100
26 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive. Good for business people. Good choice for a city trip.

Value

48/100
20 reviews

"Value for money could be better."

Amenities

37/100
31 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Food

0/100
13 reviews

"Food could be better."

Rated 80/100 based on reviews from families.

"Friendly service. Great reception."

Location

82/100
26 reviews

"Great location."

Service

76/100
30 reviews

"Friendly service."

Cleanliness

67/100
11 reviews

"Room cleanliness is acceptable."

Room

63/100
21 reviews

"Rooms are quite clean and beds are standard."

Comfort

58/100
12 reviews

"Beds are decent and generally comfortable."

Value

48/100
6 reviews

"Value for money could be better."

Vibe

41/100
7 reviews

"Vibe is not too good."

Amenities

37/100
7 reviews

"Hotel buildings could use some improvement."

Rated 83/100 based on reviews from couples.

"Great location."

Location

78/100
9 reviews

"Great location."

Room

63/100
7 reviews

"Room is all right."

Comfort

59/100
6 reviews

"Comfortable."

Rated 77/100 based on reviews from all travelers.

"Very good business hotel. Great location."

Service

80/100
107 reviews

"Professional, friendly service, good reception, and decent housekeeping." Room service could have been improved.

Location

80/100
87 reviews

"Well-located, although unfortunately the parking isn't easy." Good shopping and sightseeing.

Cleanliness

72/100
54 reviews

"Clean hotel facilities. Clean rooms."

Room

71/100
97 reviews

"Clean, decently-sized rooms with average beds and lovely views." Old, poorly-maintained rooms with deficient furniture and bathrooms.

WiFi

69/100
8 reviews

"Average wifi quality."

Comfort

60/100
49 reviews

"Rooms adequately-sized and relatively comfortable but too noisy."

Vibe

47/100
23 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Value

43/100
19 reviews

"Value for money could be better."

Amenities

36/100
28 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Food

0/100
13 reviews

"Food could be better."

Rated 79/100 based on reviews from families.

"Friendly service. Great reception."

Location

81/100
22 reviews

"Great location."

Service

78/100
26 reviews

"Friendly service."

Cleanliness

67/100
11 reviews

"Room cleanliness is acceptable."

Room

63/100
20 reviews

"Rooms are quite clean and beds are standard."

Comfort

58/100
11 reviews

"Beds are decent and generally comfortable."

Value

48/100
6 reviews

"Value for money could be better."

Vibe

42/100
6 reviews

"Vibe is not too good."

Amenities

35/100
5 reviews

"Hotel buildings could use some improvement."

Rated 81/100 based on reviews from couples.

"Good location."

Location

77/100
7 reviews

"Great location."

Room

63/100
6 reviews

"Room is all right."

Comfort

59/100
6 reviews

"Comfortable."

Rated 79/100 based on reviews from all travelers.

"Very good business hotel. Great location."

Location

85/100
8 reviews

"Great location."

Service

76/100
9 reviews

"Fantastic service."

Review Semantics by TrustYou

Property Description

A stay at The Westin Michigan Avenue Chicago places you in the heart of Chicago, steps from Michigan Avenue and John Hancock Center. This 4.5-star hotel is 0.1 mi (0.2 km) from Water Tower Place and 0.2 mi (0.3 km) from State Street.

Make yourself at home in one of the 752 air-conditioned rooms featuring DVD players and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Michigan Avenue - 0.1 km / 0.1 mi
John Hancock Center - 0.1 km / 0.1 mi
Oak Street - 0.1 km / 0.1 mi
Water Tower Place - 0.2 km / 0.1 mi
Broadway Playhouse - 0.2 km / 0.1 mi
Chicago Water Tower - 0.3 km / 0.2 mi
State Street - 0.3 km / 0.2 mi
Oak Street Beach - 0.4 km / 0.3 mi
Museum of Contemporary Art - 0.4 km / 0.3 mi
Ann and Robert H. Lurie Children's Hospital - 0.5 km / 0.3 mi
Lake Michigan - 0.5 km / 0.3 mi
Prentice Women's Hospital - 0.7 km / 0.4 mi
Northwestern Memorial Hospital - 0.7 km / 0.5 mi
Chinese Consulate - 0.9 km / 0.6 mi
Chicago Riverwalk - 1.5 km / 0.9 mi

The nearest airports are:
Chicago Midway Airport (MDW) - 21.9 km / 13.6 mi
Chicago O'Hare International Airport (ORD) - 29.6 km / 18.4 mi
Chicago, IL (PWK-Chicago Executive) - 36.5 km / 22.7 mi

The preferred airport for The Westin Michigan Avenue Chicago is Chicago Midway Airport (MDW).

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Chicago? This hotel has facilities measuring 36820 square feet (3421 square meters), including conference space.

Pamper yourself with a visit to the spa, which offers massages and facials. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Shopping on site
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Number of meeting rooms - 20
  • Conference space size (meters) - 3421
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Free WiFi
  • In-room accessibility
  • Roll-in shower
  • Full-service spa
  • Wedding services
  • Tours/ticket assistance
  • Accessible bathroom
  • 24-hour fitness facilities
  • Wheelchair-accessible lounge
  • Number of buildings/towers - 1
  • Year Built - 1963
  • Total number of rooms - 752
  • Number of floors - 27
  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Express check-out
  • Porter/bellhop
  • Visual alarms in hallways
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Wheelchair-accessible meeting spaces/business center
  • Spa services on site
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Hiking/biking trails nearby
  • Elevator
  • Fitness facilities
  • Conference space
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 36820
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

ord - 17 milesmidway - 12 miles

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Maximum number of pets per room 1

Pet maximum weight in kg is 23

Pets allowed (no fees)

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Internet / WiFI

Guest Room WIFI $14.95

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 19.95 per day (rates may vary)
  • Nearby parking fee: USD 55 per night
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place and guests are provided with hand sanitizer.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

About Westin

  • Designed for wellness
  • Comfortable beds: Westin Heavenly Bed
  • Healthy foods and world class fitness areas
  • Over 200 locations worldwide

The Westin highlights above are subject to change without notice.

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