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Crowne Plaza Hotel Hickory An Ihg Hotel

1385 Lenoir Rhyne Blvd Se, Hickory, NC 28602 US near Exit 125 on I-40 (~0.3mi)
View Map Reservations: +1-800-760-7718
3.5 Star Property Near Hickory Metro Convention Center
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 425 guest reviews

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  • Free WiFi
  • Free use of nearby fitness center
  • Free newspapers in lobby
  • Free area shuttle
  • Indoor pool
  • Breakfast available (surcharge)
  • Bar/lounge
  • Free self parking
  • Fitness facilities
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10/18/2021 - 10/19/2021
Searching all hotel inventory networks
2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Crowne Plaza Hotel Hickory An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Wonderful and pet friendly."
Overall Score5.0/ 5
Great place to go and stay. Enjoyed the indoor pool and bar.
(Individual traveler, booked 1 room), from US flag
21-Sep-2021 Verified Review, stayed from Tue Sep 14 to Wed Sep 15 2021 at a $108.99 average nightly rate.
"In need of upgrades!"
Overall Score2.0/ 5
This hotel is in need of some serious upgrades. Felt like a flashback from the 90's. Our first room did not heat up so they moved us to another room. This one had a rogue refrigerator that would kept making noise and the sounds from the traffic nearby kept us up. I would not choose this one again.
(Individual traveler, booked 1 room), from US flag
19-Mar-2019 Verified Review, stayed from Sat Mar 16 to Sun Mar 17 2019 at a $104.00 average nightly rate.
"Very Clean!"
Overall Score4.0/ 5
Overall we would have given them an excellent except that the rooms could use some updating especially the bathrooms. But we were very impressed with the cleanliness of a pet friendly room and it did not smell like smoke as I was assured! The only thing is we used a third party who did not inform us of the pet deposit fee of $50 so be aware that you need to speak with the hotel directly and ask about any hidden fees. The staff and management were very easy to deal with and very pleasant and they helped resolve the issue with the pet deposit for that we thank them!
(Individual traveler, booked 1 room), from US flag
06-Feb-2019 Verified Review, stayed from Sat Feb 02 to Sun Feb 03 2019 at a $88.00 average nightly rate.
"Crown Plaza Hickory"
Overall Score3.0/ 5
Will not stay here again unless room is inside or on back side of plaza. We had a room on the road frontage which sounded more like a NASCAR race track until about 2 am. Don't expect this to be a quiet and relaxing place to stay.
(Individual traveler, booked 1 room), from US flag
28-Apr-2014 Verified Review, stayed from Fri Apr 25 to Sun Apr 27 2014 at a $90.00 average nightly rate.
"Customer service was very good in the hotel."
Overall Score4.0/ 5
The handicap room was not as expected. The door was too small for wheelchair access and the toilet stool could have been taller. Where there was a grip handle in the bath tub, getting into the tub was difficult. I appreciate the tub chair that was made available. Additionally, the bed was rather high for easy sitting and entry. The wheelchair available room at the time of check in was not vacant. I would stay at this hotel again.
(Individual traveler, booked 1 room), from US flag
07-Apr-2014 Verified Review
"Customer service was very good in the hotel."
Overall Score4.0/ 5
The handicap room was not as expected. The door was to small for wheel chair access and the toilet stool could have been taller. Where there was a grip handle in the bath tub, getting into the tub was difficult. I appreciate the tub chair that was made available. Additionally, the bed was rather high for easy sitting and entry. The wheel chair available room at the time of check in was not vacant.
(Individual traveler, booked 1 room), from US flag
07-Apr-2014 Verified Review

Summary of Verified Reviews

77
Fair

Summary of 407 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 77/100 based on reviews from all travelers.

"Fair family hotel. Great location."

Location

97/100
37 reviews

"Great location, with good shopping nearby and easy access by car."

Service

78/100
61 reviews

"Efficient, friendly service with a nice reception."

Amenities

55/100
29 reviews

"Okay buildings and entrance area."

Breakfast

54/100
12 reviews

"Breakfast is average."

Comfort

51/100
42 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Spacious rooms.

Vibe

48/100
29 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is ok. Awesome for families. Good for business people. Good highway hotel.

Room

46/100
103 reviews

"Beds are fine, but rooms are old and poorly maintained with inferior furnishing." Large but poorly cleaned rooms and bathrooms. Shower can be a problem.

Cleanliness

44/100
64 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Food

40/100
20 reviews

"Food could be better."

Bar

0/100
6 reviews

"Bar could improve."

Rated 66/100 based on reviews from families.

"Friendly service. Fantastic service."

Service

79/100
11 reviews

"Friendly service."

Pool

60/100
6 reviews

"Ordinary pool."

Amenities

57/100
8 reviews

"Average hotel building."

Comfort

55/100
15 reviews

"Beds are decent and generally comfortable."

Cleanliness

48/100
12 reviews

"Rooms could be cleaner."

Vibe

46/100
8 reviews

"Vibe is not too good."

Room

46/100
20 reviews

"Untidy rooms with acceptable beds but poor bathrooms."

Rated 72/100 based on reviews from couples.

"Great location."

Location

97/100
9 reviews

"Great location."

Comfort

51/100
8 reviews

"Comfortable."

Cleanliness

44/100
10 reviews

"Rooms could be cleaner."

Room

42/100
15 reviews

"Rooms could be cleaner."

Food

36/100
5 reviews

"Food could be better."

Rated 69/100 based on reviews from solo travelers.

"Fantastic service. Great location."

Amenities

54/100
5 reviews

"Average hotel building."

Cleanliness

39/100
6 reviews

"Could use a good cleaning."

Room

36/100
8 reviews

"Room needs to be improved."

Rated 64/100 based on reviews from all travelers.

"Fair family hotel. Great location."

Location

97/100
37 reviews

"Great location, with good shopping nearby and easy access by car."

Service

78/100
61 reviews

"Efficient, friendly service with a nice reception."

Amenities

55/100
29 reviews

"Okay buildings and entrance area."

Breakfast

54/100
12 reviews

"Breakfast is average."

Comfort

52/100
41 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Spacious rooms.

Vibe

49/100
28 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is ok.

Room

47/100
101 reviews

"Beds are fine, but rooms are old and poorly maintained with inferior furnishing." Large but poorly cleaned rooms and bathrooms. Shower can be a problem.

Cleanliness

45/100
63 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Food

40/100
20 reviews

"Food could be better."

Bar

0/100
6 reviews

"Bar could improve."

Rated 61/100 based on reviews from families.

"Friendly service."

Service

79/100
11 reviews

"Friendly service."

Pool

60/100
6 reviews

"Ordinary pool."

Amenities

57/100
8 reviews

"Average hotel building."

Comfort

55/100
15 reviews

"Beds are decent and generally comfortable."

Cleanliness

48/100
12 reviews

"Rooms could be cleaner."

Vibe

46/100
8 reviews

"Vibe is not too good."

Room

46/100
20 reviews

"Untidy rooms with acceptable beds but poor bathrooms."

Rated 62/100 based on reviews from couples.

"Great location."

Location

97/100
9 reviews

"Great location."

Comfort

51/100
8 reviews

"Comfortable."

Cleanliness

44/100
10 reviews

"Rooms could be cleaner."

Room

42/100
15 reviews

"Rooms could be cleaner."

Food

36/100
5 reviews

"Food could be better."

Rated 66/100 based on reviews from solo travelers.

"Fantastic service. Great location."

Amenities

54/100
5 reviews

"Average hotel building."

Cleanliness

39/100
6 reviews

"Could use a good cleaning."

Room

37/100
7 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

With a stay at Crowne Plaza Hotel Hickory, an IHG Hotel in Hickory, you'll be within a 5-minute drive of Hickory Metro Convention Center and Valley Hills Mall. This hotel is 2.1 mi (3.4 km) from The Crossing at Hollar Mill and 2.2 mi (3.6 km) from Lenoir-Rhyne University.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Piedmont Park Restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Make yourself at home in one of the 200 guestrooms featuring refrigerators and microwaves. LCD televisions with premium TV channels are provided, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hickory Metro Convention Center - 0.9 km / 0.5 mi
Valley Hills Mall - 1.3 km / 0.8 mi
The Crossing at Hollar Mill - 3.3 km / 2.1 mi
Lenoir-Rhyne University - 3.6 km / 2.2 mi
Catawba Science Center - 4.1 km / 2.5 mi
Hickory Museum of Arts - 4.1 km / 2.5 mi
Harper House - 4.4 km / 2.7 mi
Hickory Community Theatre - 4.4 km / 2.8 mi
Maple Grove - 4.6 km / 2.9 mi
Hickory Motor Speedway - 4.7 km / 2.9 mi
Frye Regional Medical Center - 4.7 km / 2.9 mi
Catawba Valley Medical Center - 6.6 km / 4.1 mi
L.P. Frans Stadium - 9.1 km / 5.6 mi
Lake Hickory - 10 km / 6.2 mi
Conover City Park - 10.5 km / 6.5 mi

The preferred airport for Crowne Plaza Hotel Hickory, an IHG Hotel is Charlotte-Douglas International Airport (CLT) - 80.4 km / 50 mi

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Hickory? This hotel has 11000 square feet (1022 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and complimentary use of a nearby fitness facility. Guests can catch a ride on the complimentary shuttle, which operates within 5 mi.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Conference space size (meters) - 1022
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Designated smoking areas
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Free use of nearby fitness center
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Free area shuttle
  • One meeting room
  • Number of buildings/towers - 2
  • Total number of rooms - 200
  • Number of floors - 2
    • Indoor pool
    • Luggage storage
    • Restaurant
    • 24-hour front desk
    • Breakfast available (surcharge)
    • Bar/lounge
    • Safe-deposit box at front desk
    • Coffee/tea in common areas
    • Snack bar/deli
    • Laundry facilities
    • Sauna
    • Elevator
    • Free self parking
    • Fitness facilities
    • Conference space
    • Wheelchair accessible path of travel
    • Conference space size (feet) - 11000
    • Concierge services
    • 24-hour business center

    Airport & Shuttle Information

    Hickory Airport- 6 miles Charlotte Douglas Airport 50 miles

    Local Shuttle Info: Hickory Hops828-327-2340reservations@hickoryhop.comwww.hickoryhop.com

    Breakfast Information

    We do not include breakfast with all of our rates. Full hot breakfast buffet is $9.95.

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Maximum number of pets per room 2

    Pets allowed

    $50 non-refundable pet fee is charged for pets.

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between USD 10 and USD 20 per person (approximately)
    • Pet fee: USD 50 per accommodation, per stay
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Personal protective equipment, including masks and gloves, will be available to guests.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
    • Contactless check-out is available.
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Cleaning Policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Protective clothing is available to guests

    Masks are available to guests

    Gloves are available to guests

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Temperature checks are available to guests

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Cashless transactions are available

    Masks are compulsory at the property

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

    Property confirms they are implementing enhanced cleaning measures

    About Crowne Plaza Hotels

    • Early check-in available and ideal for business travelers on the go
    • Luxurious, soft bedding and aromatherapy kit provided
    • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
    • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
    • Wireless internet available in guest rooms, suites, business center, and public areas

    The Crowne Plaza Hotels highlights above are subject to change without notice.

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