Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Hotel common areas shabby and dirty."
Overall Score2.0/5
First, our room was well appointed, contemporary, neat and very clean. The lobby and breakfast room were also clean and inviting, But. we couldn't get over the shabbiness of the hall ways, stairwells. It looked as if the property had not been cleaned or updated. There was carpet on the outdoor stairways and walkways which was filthy and in shreds. It was such a turn off that I almost didn't want to even go into the room.
Nancy L. (Individual traveler, booked 1 room), from
12-Aug-2021 Verified Review, stayed from Fri Aug 06 to Sat Aug 07 2021 at a $67.04 average nightly rate.
"Horrible"
Overall Score1.0/5
Through reservations.com, had a guaranteed, paid in advance room. Got there. no room.
Jane D. (Individual traveler, booked 1 room), from
12-Jun-2021 Verified Review, stayed from Sat Jun 12 to Sun Jun 13 2021 at a $73.99 average nightly rate.
"Gave away our room, but we were charged anyway."
Overall Score1.0/5
We had reservation but were told they were overbooked. Charge was on our credit card anyway.
Nancy M. (Individual traveler, booked 1 room), from
01-Jun-2021 Verified Review, stayed from Fri May 28 to Sat May 29 2021 at a $72.99 average nightly rate.
"Great"
Overall Score5.0/5
Grateful to get the room Joe was wonderful on the phone and booking the room Thank you.
Willie G. (Individual traveler, booked 1 room), from
03-Apr-2021 Verified Review, stayed from Tue Mar 30 to Wed Mar 31 2021 at a $76.99 average nightly rate.
"Would not answer their phone!"
Overall Score1.0/5
I am so disgusted by this hotel, I ordered this for the 2/26 2/27. The Quality Inn made it for wrong night, sent me confirm with wrong date of 2/25 2/26, tried all night for them to answer to get this corrected, so they would not charge me for this room, I wrote them tried to cancel, never heard back, asked them to call me, never heard from them by phone nor email, so I was charged for a room, I did not get to use! I am in Hospitality and cannot believe that they never even responded to me! I have been a choice member for many years and have really caused me to wonder if I should stay at Quality Inn in the future.
Angela C. (Individual traveler, booked 1 room), from
01-Mar-2021 Verified Review, stayed from Thu Feb 25 to Fri Feb 26 2021 at a $67.04 average nightly rate.
"Not COVID 19 PREPATED. We were given a receipt for $51.00 and charged $110.00 when questioned was to"
Overall Score1.0/5
This is bad. Charged too much for a terrible room. I used to stay her twice a year. Not any more. Never again.
Bruce D. (Individual traveler, booked 1 room), from
28-Dec-2020 Verified Review, stayed from Sun Dec 27 to Mon Dec 28 2020 at a $70.99 average nightly rate.
"Booking contractor misinformed me that breakfast is included."
Overall Score3.0/5
Hotel stay was fine Alot of trash outside of lobby gives a dirty appeal Not happy that I paid $25.00 for a breakfast that I was specifically informed was included.
Ben B. (Individual traveler, booked 1 room), from
19-Sep-2020 Verified Review, stayed from Fri Sep 18 to Sat Sep 19 2020 at a $73.99 average nightly rate.
"Lost reservation "I didn't do it!"."
Overall Score1.0/5
After having to change the date of the reservation, inquired several times to ensure it was done. Was given name of person who confirmed it. when I arrived only one room of the two confirmed was inded confirmed. when I represented my confirmation numbers etc. I was told they didn't matter. when I asked about the person who confirmed my reservation I was told "she works in the morning." "I didn't do it." So you don't have a reservation for two rooms so you'll have to get another one." Horrible, unhelpful clerk. I will NEVER try to stay there again. Also even though most other hotels were providing coffee and breakfast. NOTHING WAS AVAILABLE AT THIS HOTEL. given the attitude of the clerk,the fact that they messed up my reservation and the lack of even coffee to drink I WOULD STRONGLY ADVISE ANYONE TO STAY ELSEWHERE. Oh by the way he did offer to find the manager for me, (like that would do any good????).
Sally B. (Group coordinator, booked 2 rooms), from
24-Jun-2020 Verified Review, stayed from Sat Jun 20 to Sun Jun 21 2020 at a $107.12 average nightly rate.
"Reservation screwed up room full of flies."
Overall Score1.0/5
ICAN'T BEGIN TO TELL YOU HOW BAD IT IS. NO AMENITIES, SCREWED UP MY RESERVATION AND TELL ME "I DIDN'T DO IT" mO BREAKFAST NORESTAURANT, NO HELP EXCEPT HAND YOU A PAPER WITH RESTAURANT NAES ON IT. rOOM IS FULL OF FLIES I HAVE KILLED MANY AND THRE ARE MANY MORE.NEVER AGAIB AT THIS PLACE!!
Sally B. (Group coordinator, booked 2 rooms), from
21-Jun-2020 Verified Review, stayed from Sat Jun 20 to Sun Jun 21 2020 at a $107.12 average nightly rate.
"Loud Air"
Overall Score3.0/5
The air conditioner was very very loud Wokee me up every time it turned on.
Darold N. (Individual traveler, booked 1 room), from
05-May-2020 Verified Review, stayed from Fri May 01 to Sat May 02 2020 at a $61.99 average nightly rate.
"Very Poor"
Overall Score2.0/5
During our stay during the corona virus we were all placed right next to each other as guests, the man and woman right next to us stood outside their door smoking which we had to pass thru to get into our room, we were only two feet from them. The door didn’t close properly and the room quality was below average. During a virus out break guests should have been spread out amongst the room with space between them. Very disappointed in this particular establishment.
Dave S. (Individual traveler, booked 1 room), from
16-Apr-2020 Verified Review, stayed from Mon Apr 13 to Tue Apr 14 2020 at a $51.99 average nightly rate.
"Friendly staff. Room Cleanliness not so good."
Overall Score2.0/5
Very friendly staff. The room wasn't very clean. There was hair in the corner and around the toilet and shower area. The white blanket on the bed had stains and the bed was very uncomfortable. I did not sleep at all because of the bed.
Janice D. (Group coordinator, booked 2 rooms), from
12-Apr-2020 Verified Review, stayed from Thu Apr 09 to Fri Apr 10 2020 at a $61.99 average nightly rate.
Summary of Verified Reviews
71
Poor
Summary of 1,030 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Easily accessible by car and offers nearby parking areas. Great pool."
Location
83/100
70 reviews
"Great location. Excellent parking and car access."
Food
75/100
70 reviews
"Great menu with excellent food, especially dessert."
Pool
73/100
24 reviews
"Great pool."
Breakfast
72/100
145 reviews
"Great and affordable breakfast."
Service
64/100
217 reviews
"Service, housekeeping and reception are all fine."Friendly service, but poorly rated management.Booking process should be better organized.
Room
60/100
372 reviews
"So-so beds and decent, big rooms."Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture.Substandard bathrooms, televisions, and air conditioning.Shower can be a problem. Acceptable minibar.
Cleanliness
51/100
211 reviews
"Rooms and bathrooms inadequately cleaned."
WiFi
40/100
14 reviews
"Wifi quality could be improved."
Rated 63/100 based on reviews from families.
"Accessible parking. Great location."
Location
83/100
15 reviews
"Great location. Excellent parking and car access."
Food
77/100
15 reviews
"Delicious food."
Breakfast
74/100
27 reviews
"Tasty breakfast."
Service
58/100
52 reviews
"Service is average, but very friendly."Guests complained about the staff at reception and housekeeping.
Room
54/100
80 reviews
"Average rooms with standard beds."Complaints about maintenance and cleanliness in rooms and bathrooms.
Cleanliness
46/100
43 reviews
"Bathrooms and rooms are untidy."
Rated 63/100 based on reviews from couples.
"Location is great. Good pool."
Location
83/100
18 reviews
"Great location with good access by car."
Pool
76/100
5 reviews
"Great pool."
Breakfast
71/100
30 reviews
"Tasty breakfast."
Food
70/100
15 reviews
"Food is all right."
Service
64/100
27 reviews
"So-so, but friendly, service, but low rated reception."
Comfort
63/100
26 reviews
"Beds and comfort levels are average, but rooms are noisy with A/C problems."
Room
49/100
56 reviews
"Poorly-maintained, with complaints about A/C and cleanliness in rooms and bathrooms."Average beds.
Cleanliness
46/100
29 reviews
"Bathrooms and rooms are untidy."
Rated 73/100 based on reviews from solo travelers.
"Great pool. Tasty breakfast."
Value
76/100
6 reviews
"Best value for money."
Food
74/100
5 reviews
"Delicious food."
Breakfast
73/100
15 reviews
"Tasty breakfast."
Service
69/100
15 reviews
"Service is average, but very friendly."
Room
55/100
15 reviews
"Mostly alright rooms with OK beds, but some cleanliness issues."
Vibe
55/100
6 reviews
"Decent vibe."
Cleanliness
51/100
9 reviews
"Buildings are reasonably clean, but less well kept up rooms."
Amenities
48/100
7 reviews
"Hotel buildings could use some improvement."
Rated 72/100 based on reviews from business travelers.
""
Room
48/100
10 reviews
"Room needs to be improved."
Rated 63/100 based on reviews from all travelers.
"Easily accessible by car and offers nearby parking areas. Great pool."
Location
83/100
70 reviews
"Great location. Excellent parking and car access."
Food
74/100
68 reviews
"Great menu with excellent food, especially dessert."
Pool
73/100
24 reviews
"Great pool."
Breakfast
72/100
143 reviews
"Great and affordable breakfast."
Service
63/100
214 reviews
"Service, housekeeping and reception are all fine."Friendly service, but poorly rated management.Booking process should be better organized.
Room
60/100
368 reviews
"So-so beds and decent, big rooms."Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture.Substandard bathrooms, televisions, and air conditioning.Shower can be a problem. Acceptable minibar.
Cleanliness
51/100
207 reviews
"Rooms and bathrooms inadequately cleaned."
WiFi
40/100
14 reviews
"Wifi quality could be improved."
Rated 58/100 based on reviews from families.
"Accessible parking. Great location."
Location
83/100
15 reviews
"Great location. Excellent parking and car access."
Food
76/100
14 reviews
"Delicious food."
Breakfast
74/100
27 reviews
"Tasty breakfast."
Service
57/100
51 reviews
"Service is average, but very friendly."Guests complained about the staff at reception and housekeeping.
Room
54/100
79 reviews
"Average rooms with standard beds."Complaints about maintenance and cleanliness in rooms and bathrooms.
Cleanliness
46/100
42 reviews
"Bathrooms and rooms are untidy."
Rated 60/100 based on reviews from couples.
"Location is great. Good pool."
Location
83/100
18 reviews
"Great location with good access by car."
Pool
76/100
5 reviews
"Great pool."
Breakfast
71/100
30 reviews
"Tasty breakfast."
Food
70/100
15 reviews
"Food is all right."
Service
64/100
27 reviews
"So-so, but friendly, service, but low rated reception."
Comfort
63/100
26 reviews
"Beds and comfort levels are average, but rooms are noisy with A/C problems."
Room
49/100
56 reviews
"Poorly-maintained, with complaints about A/C and cleanliness in rooms and bathrooms."Average beds.
Cleanliness
46/100
29 reviews
"Bathrooms and rooms are untidy."
Rated 72/100 based on reviews from solo travelers.
"Great pool. Tasty breakfast."
Value
76/100
6 reviews
"Best value for money."
Food
74/100
5 reviews
"Delicious food."
Breakfast
73/100
15 reviews
"Tasty breakfast."
Service
69/100
15 reviews
"Service is average, but very friendly."
Room
55/100
15 reviews
"Mostly alright rooms with OK beds, but some cleanliness issues."
Vibe
55/100
6 reviews
"Decent vibe."
Cleanliness
51/100
9 reviews
"Buildings are reasonably clean, but less well kept up rooms."
Amenities
48/100
7 reviews
"Hotel buildings could use some improvement."
Rated 71/100 based on reviews from business travelers.
""
Room
48/100
10 reviews
"Room needs to be improved."
Customer Reviews of Quality Inn Tucumcari
3.8 of 5Overall
3.6 of 5Amenities
4.1 of 5Location
4.0 of 5Cleanliness
4.0 of 5Comfort
3.7 of 5Condition
3.6 of 5Neighborhood
4.1 of 5Service
2.0 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
When you stay at Quality Inn Tucumcari in Tucumcari, you'll be in the historical district, within a 5-minute drive of Tucumcari Mountain and Tucumcari Historical Museum. This hotel is 3.3 mi (5.4 km) from Mesalands Communtiy College and 9 mi (14.5 km) from Tucumcari Municipal Golf Course.
A complimentary buffet breakfast is served daily from 6 AM to 9:00 AM.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Tucumcari Historical Museum - 4.2 km / 2.6 mi Tucumcari Mountain - 4.5 km / 2.8 mi Mesalands Communtiy College - 5.4 km / 3.3 mi Tucumcari Municipal Golf Course - 14.5 km / 9 mi Ute Reservoir - 28.3 km / 17.6 mi
Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services.
Airport Shuttle? Sorry, no airport shuttle available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 20
Maximum number of pets per room 2
Pet maximum weight in kg is 9
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 10 per pet, per night
Service animals are exempt from fees
Early check-in fee: USD 10.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The seasonal pool will be open from June to September.
Pool access available from 10 AM to 9 PM.
Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Cleaning Policies
Property is cleaned with disinfectant
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Guests are provided with free hand sanitizer
Social distancing measures are in place
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Workers Only - NO
Property confirms they are implementing enhanced cleaning measures
About Quality Inns
Comfortable bedding with soft pillows
Hot, fresh, and healthy breakfast options available at certain locations
Known for providing friendly services
Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
Fresh coffee and tea in the lobby 24/7
Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
