Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Best Western Plus Philadelphia Bensalem Hotel
Below are the verified reviews from guests that we have booked recently:
"No hot breakfast. no pool. no ice bad hotel."
Overall Score3.0/5
I will not book there again.
Randy W. (Individual traveler, booked 1 room), from
21-Aug-2021 Verified Review, stayed from Wed Aug 18 to Fri Aug 20 2021 at a $133.45 average nightly rate.
"Run down property."
Overall Score1.0/5
Poor housekeeping, property rundown at best, elevator out of order.
Laurie D. (Individual traveler, booked 1 room), from
20-Apr-2021 Verified Review, stayed from Fri Apr 16 to Sun Apr 18 2021 at a $127.00 average nightly rate.
"Excellent"
Overall Score5.0/5
Was an amazing stay 10 out of 10 will stay again.
Christopher S. (Individual traveler, booked 1 room), from
13-Apr-2021 Verified Review, stayed from Fri Apr 09 to Sun Apr 11 2021 at a $109.49 average nightly rate.
"Mold Smell/marijuana"
Overall Score2.0/5
two star at best. Unfriendly and unwelcomeing front desk clerks. Low water pressure. Wet rugs in room. I will not be returning or recommending to friends and family..
Robert T. (Individual traveler, booked 1 room), from
31-Aug-2020 Verified Review, stayed from Sat Aug 29 to Tue Sep 01 2020 at a $92.66 average nightly rate.
"It was Really Good."
Overall Score4.0/5
My Stay was very welcomed.
Shanelle J. (Individual traveler, booked 1 room), from
23-Sep-2019 Verified Review, stayed from Fri Sep 20 to Sat Sep 21 2019 at a $108.90 average nightly rate.
Summary of Verified Reviews
65
Poor
Summary of 644 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Located near shopping areas with easy access to parking. Room needs to be improved. Pool should be renewed.
Location
83/100
37 reviews
Great location near lots of shopping.
Service
59/100
140 reviews
Reception was relatively friendly but complaints about unprofessional service.
Breakfast
38/100
61 reviews
Breakfast can be improved.
Comfort
38/100
74 reviews
Room is acceptable, but beds have issues with comfort.Small rooms and bathrooms with inadequate A/C.
Room
38/100
212 reviews
Small, badly maintained rooms with poor minibars.Badly cleaned rooms and uncomfortable beds and furniture.Small rooms and poorly cleaned bathrooms.Substandard bathrooms, televisions, and air conditioning.Shower can be a problem.
Cleanliness
34/100
154 reviews
Problems with cleanliness in rooms, bathrooms, and pool area.Hotel facilities could use a good clean.
Pool
33/100
47 reviews
Pool in need of cleaning.
Amenities
28/100
57 reviews
Poorly reviewed buildings and an uninspiring entrance area.Elevator in need of updating.
Food
20/100
12 reviews
Food could be better.
Wellness Area
12/100
18 reviews
Wellness & sports facilities could be improved.
Bar
9/100
7 reviews
Bar could improve.
Rated 62/100 based on reviews from families.
Location is great.
Location
82/100
8 reviews
Great location.
Service
57/100
24 reviews
Service is friendly enough, with acceptable reception staff.
Breakfast
41/100
16 reviews
Breakfast can be improved.
Comfort
41/100
18 reviews
Not very comfortable, with poor beds.
Vibe
38/100
8 reviews
Vibe is not too good. Entrance area is not particularly attractive.
Room
37/100
38 reviews
Poorly maintained and cleaned rooms.Poorly cleaned bathrooms with complaints about the beds and furniture.
Cleanliness
29/100
34 reviews
Bathrooms and rooms are untidy.Hotel facilities could use a good clean.
Amenities
24/100
18 reviews
Poorly reviewed buildings and an uninspiring entrance area.
Rated 60/100 based on reviews from couples.
Great location.
Location
85/100
5 reviews
Great location.
Service
63/100
11 reviews
Service is average, but very friendly.
Vibe
53/100
6 reviews
Decent vibe.
Comfort
39/100
10 reviews
Not very comfortable, with poor beds.
Cleanliness
37/100
12 reviews
Rooms could be cleaner.
Room
35/100
22 reviews
Poorly cleaned and maintained rooms with poor beds and bathrooms.
Amenities
26/100
5 reviews
Hotel buildings could use some improvement.
Rated 61/100 based on reviews from business travelers.
Service
60/100
5 reviews
Service is adequate.
Room
38/100
7 reviews
Room needs to be improved.
Rated 58/100 based on reviews from all travelers.
Located near shopping areas with easy access to parking. Room needs to be improved. Pool should be renewed.
Location
83/100
37 reviews
Great location near lots of shopping.
Service
59/100
139 reviews
Reception was relatively friendly but complaints about unprofessional service.
Breakfast
38/100
60 reviews
Breakfast affordable but not highly reviewed.
Comfort
38/100
74 reviews
Room is acceptable, but beds have issues with comfort.Small rooms and bathrooms with inadequate A/C.
Room
38/100
210 reviews
Small, badly maintained rooms with poor minibars.Badly cleaned rooms and uncomfortable beds and furniture.Small rooms and poorly cleaned bathrooms.Substandard bathrooms, televisions, and air conditioning.Shower can be a problem.
Cleanliness
34/100
153 reviews
Problems with cleanliness in rooms, bathrooms, and pool area.Hotel facilities could use a good clean.
Pool
33/100
46 reviews
Pool in need of cleaning.
Amenities
28/100
57 reviews
Poorly reviewed buildings and an uninspiring entrance area.Elevator in need of updating.
Food
20/100
12 reviews
Food could be better.
Wellness Area
12/100
18 reviews
Wellness & sports facilities could be improved.
Bar
9/100
7 reviews
Bar could improve.
Rated 58/100 based on reviews from families.
Location is great.
Location
82/100
8 reviews
Great location.
Service
57/100
24 reviews
Service is friendly enough, with acceptable reception staff.
Breakfast
41/100
16 reviews
Breakfast can be improved.
Comfort
41/100
18 reviews
Not very comfortable, with poor beds.
Vibe
38/100
8 reviews
Vibe is not too good. Entrance area is not particularly attractive.
Room
37/100
38 reviews
Poorly maintained and cleaned rooms.Poorly cleaned bathrooms with complaints about the beds and furniture.
Cleanliness
29/100
34 reviews
Bathrooms and rooms are untidy.Hotel facilities could use a good clean.
Amenities
24/100
18 reviews
Poorly reviewed buildings and an uninspiring entrance area.
Rated 58/100 based on reviews from couples.
Location is great.
Location
85/100
5 reviews
Great location.
Service
63/100
11 reviews
Service is average, but very friendly.
Vibe
53/100
6 reviews
Decent vibe.
Comfort
39/100
10 reviews
Not very comfortable, with poor beds.
Cleanliness
37/100
12 reviews
Rooms could be cleaner.
Room
35/100
22 reviews
Poorly cleaned and maintained rooms with poor beds and bathrooms.
Amenities
26/100
5 reviews
Hotel buildings could use some improvement.
Rated 63/100 based on reviews from business travelers.
Service
60/100
5 reviews
Service is adequate.
Room
38/100
7 reviews
Room needs to be improved.
Customer Reviews of Best Western Plus Philadelphia Bensalem Hotel
3.5 of 5Overall
3.1 of 5Amenities
5.0 of 5Quality
4.0 of 5Location
3.7 of 5Cleanliness
3.8 of 5Comfort
3.4 of 5Condition
3.9 of 5Neighborhood
3.8 of 5Service
4.2 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
When you stay at Best Western Plus Philadelphia Bensalem Hotel in Bensalem, you'll be in the suburbs, within a 15-minute drive of Sesame Place and Parx Casino and Racetrack. This hotel is 12.5 mi (20.1 km) from Willow Grove Park Mall and 1.6 mi (2.5 km) from Neshaminy Mall.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 10:00 AM.
Make yourself at home in one of the 121 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Distances are displayed to the nearest 0.1 mile and kilometer.
Benjamin Rush State Park - 0.8 km / 0.5 mi Parx Casino and Racetrack - 1.4 km / 0.9 mi Cafe at Rothman - 1.5 km / 0.9 mi Neshaminy Mall - 2.6 km / 1.6 mi Partners Healthcare Centers - 2.7 km / 1.7 mi Penn Community Bank Amphitheater - 2.8 km / 1.7 mi Livengrin Foundation - 4.1 km / 2.6 mi Philadelphia Mills - 4.9 km / 3 mi Neshaminy State Park - 7.1 km / 4.4 mi Aria Health - Torresdale - 7.6 km / 4.7 mi Delaware River - 7.7 km / 4.8 mi Jefferson Torresdale Hospital - 8 km / 5 mi Aria Health Torresdale - 8 km / 5 mi Jefferson Health - Roosevelt Boulevard - 9.2 km / 5.7 mi Cairnwood Estate - 10.5 km / 6.5 mi
The nearest airports are: Philadelphia Intl. Airport (PHL) - 46.8 km / 29.1 mi Philadelphia, PA (PNE-Northeast Philadelphia) - 11.1 km / 6.9 mi Trenton–Mercer Airport (TTN) - 25 km / 15.6 mi Blue Bell, PA (BBX-Wings Field) - 32.9 km / 20.4 mi Princeton, NJ (PCT) - 49.7 km / 30.9 mi
The preferred airport for Best Western Plus Philadelphia Bensalem Hotel is Philadelphia Intl. Airport (PHL).
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, a television in a common area, and a ballroom.
Green Sustainability
Our Property is part of the Green Engage initiative.
Complimentary breakfast everyday, which includes eggs, turkey and pork meats, pancakes, waffles, cereal, out meals, sweat breads, white/ whole bread, pastries, yogurts, fruits, juice, coffee,tea and milk.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Only dogs and cats are allowed
Pets allowed
$50.00 non refundable fee per pet, proof of vaccinations
Parking Info
Our parking lot is equipped and can accommodate guests with 18 wheeler trailers, RV's, cars & motorcyles etc. For no additional coast.
Internet / WiFI
Guest WiFi is complimentary, although meeting room WiFi is an additional coast.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 30 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Deposit: USD 100.00 per night
We have included all charges provided to us by the property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Individually-wrapped food options are available for breakfast
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Best Western Plus
Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
Fitness room, laundry room, and business center also available
FREE high-speed internet, local calls, and long distance access
Breakfast is available
For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
Seasonality of Hotel Rates at Best Western Plus Philadelphia Bensalem Hotel
This chart illustrates seasonality of sleeping room prices for both group rates and the best online individual traveler rates our rate checker could find at the time the group bid was placed. The lowest group rate shown is 28.1% in February 2022 and the highest average individual rate is $147 in the month of June 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Philadelphia Bensalem Hotel in a month when rates are lower.
