Passport

Wilkes Barre Inn & Suites

880 Kidder Street, Wilkes-Barre, PA 18702 US near Exit 168 on I-81 (~1.0mi)
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Mohegan Sun Arena
Select Your Room:
11/28/2021 - 11/29/2021
Searching all hotel inventory networks
9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Wilkes Barre Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Bad, bad, bad."
Overall Score1.0/ 5
Disgustingly dirty found food under the bed. Had to clean bathtub and bathroom floor before using. Uncomfortable bed (sloped downward on one side). Room smelled. Curtains didn't shut. Would never go near here again.
(Individual traveler, booked 1 room), from US flag
13-Jan-2020 Verified Review, stayed from Sat Jan 11 to Sun Jan 12 2020 at a $71.94 average nightly rate.
"Bad across the board. Smelled like old smoke."
Overall Score1.0/ 5
Bad across the board. Smelled like old smoke. Mildew in bathroom. Carpet was sticky/dirty. Had to buy cinnamon apple odor candle to manage smell. Walls look like old food was splattered on one and barely cleaned. The matresses were comfortable and the sheets looked clean. No bedbugs or other critters.
(Individual traveler, booked 1 room), from US flag
04-Jun-2019 Verified Review, stayed from Sat Jun 01 to Sun Jun 02 2019 at a $80.99 average nightly rate.
"Hair"
Overall Score2.0/ 5
Hair in the shower. hair on the plates for breakfast.. very disappointed.
(Individual traveler, booked 1 room), from US flag
26-Feb-2019 Verified Review, stayed from Sat Feb 23 to Sun Feb 24 2019 at a $65.68 average nightly rate.
"How is this a Quality Inn and Suites? It’s a motel. nothing more."
Overall Score1.0/ 5
The night staff is great. The property is another story. The bathroom is outdated and the size of my closet. The first room the put me in smelled like someone spent days smoking pot in it. The night desk lady put me in a different room. It’s better but not much. three pillows on a king size bed? Asked for more pillows was told they didn’t have any. Don’t waste your money. Spend an extra 20.00 per night and stay at The Host behind the Quality Inn. It’s much nicer and worth it.
(Individual traveler, booked 1 room), from US flag
09-Feb-2019 Verified Review, stayed from Fri Feb 08 to Sun Feb 10 2019 at a $71.99 average nightly rate.
"The Booking agency booked the incorrect date. Quality Inn reps said I check in and out. .an absolute"
Overall Score1.0/ 5
The representative from Quality Inn refused to change the date and refused to discuss the issue. a simple fix. Flexibility should be addressed and a simple change would have made all the difference.
(Individual traveler, booked 1 room), from US flag
24-Jan-2019 Verified Review, stayed from Wed Jan 23 to Thu Jan 24 2019 at a $53.46 average nightly rate.

Summary of Verified Reviews

53
Poor

Summary of 231 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 53/100 based on reviews from all travelers.

"Poorly located with subpar rooms. Vibe is not too good."

Service

58/100
37 reviews

"Service is friendly enough, with acceptable reception staff."

Comfort

43/100
25 reviews

"Not very comfortable, with poor beds."

Location

35/100
10 reviews

"Location is inconvenient."

Breakfast

31/100
14 reviews

"Breakfast can be improved."

Room

29/100
73 reviews

"Rooms and bathrooms are inadequately cleaned, with subpar TV's." Rooms not well-kept, with poor beds and furniture.

Cleanliness

21/100
47 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

20/100
14 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

6/100
18 reviews

"Hotel buildings could use some improvement."

Rated 35/100 based on reviews from families.

""

Service

57/100
7 reviews

"Service is adequate."

Comfort

38/100
6 reviews

"More comfort would be nice."

Room

25/100
16 reviews

"Guests complained about bathrooms and general cleanliness of the rooms."

Cleanliness

18/100
5 reviews

"Rooms could be cleaner."

Rated 60/100 based on reviews from business travelers.

""

Service

55/100
5 reviews

"Service is adequate."

Room

24/100
5 reviews

"Room needs to be improved."

Rated 44/100 based on reviews from all travelers.

"Poorly located with subpar rooms. Vibe is not too good."

Service

58/100
37 reviews

"Service is friendly enough, with acceptable reception staff."

Comfort

43/100
24 reviews

"Not very comfortable, with poor beds."

Breakfast

29/100
13 reviews

"Breakfast can be improved."

Room

29/100
72 reviews

"Rooms and bathrooms are inadequately cleaned, with subpar TV's." Rooms not well-kept, with poor beds and furniture.

Location

29/100
9 reviews

"Location is inconvenient."

Cleanliness

21/100
46 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

20/100
14 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

6/100
18 reviews

"Hotel buildings could use some improvement."

Rated 34/100 based on reviews from families.

""

Service

57/100
7 reviews

"Service is adequate."

Comfort

38/100
6 reviews

"More comfort would be nice."

Room

25/100
16 reviews

"Guests complained about bathrooms and general cleanliness of the rooms."

Cleanliness

18/100
5 reviews

"Rooms could be cleaner."

Rated 54/100 based on reviews from business travelers.

""

Service

55/100
5 reviews

"Service is adequate."

Room

24/100
5 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

A stay at Wilkes-Barre Inn and Suites places you in the heart of Wilkes-Barre, within a 5-minute drive of Mohegan Sun Arena and Susquehanna River. This hotel is 2.2 mi (3.5 km) from Mohegan Sun at Pocono Downs and 2.5 mi (4 km) from Fresenius Medical Care at Geisinger Wyoming Valley Medical.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is included.

Make yourself at home in one of the 114 guestrooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Mohegan Sun Arena - 1.8 km / 1.1 mi
Mohegan Sun at Pocono Downs - 3.5 km / 2.2 mi
Fresenius Medical Care at Geisinger Wyoming Valley Medical - 3.9 km / 2.4 mi
Susquehanna River - 4.4 km / 2.7 mi
Geisinger South Wilkes-Barre - 6.8 km / 4.2 mi
Wyoming Seminary - 7.5 km / 4.7 mi
Seven Tubs Natural Area - 7.8 km / 4.8 mi
Pennsylvania Commonwealth - 13.7 km / 8.5 mi
Bear Creek Lake - 14.6 km / 9.1 mi
Frances Slocum State Park - 15.4 km / 9.6 mi
Lackawanna River - 15.9 km / 9.9 mi
Delaware and Lehigh Trail Black Diamond Trailhead - 20.1 km / 12.5 mi
PNC Field - 21.5 km / 13.3 mi
Montage Mountain Wildflower Sanctuary - 21.8 km / 13.5 mi
Nescopeck State Park - 22 km / 13.7 mi

The nearest airports are:
Lehigh Valley Intl. Airport (ABE) - 102.4 km / 63.6 mi
Wilkes-Barre Scranton Intl. Airport (AVP) - 15 km / 9.3 mi

The preferred airport for Wilkes-Barre Inn and Suites is Lehigh Valley Intl. Airport (ABE).

Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Wilkes-Barre? This hotel has 4834 square feet (435 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, gift shops/newsstands, and a ballroom.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Conference space size (meters) - 435
  • Free wired Internet
  • Free WiFi
  • Designated smoking areas
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • RV, bus, truck parking
  • Number of buildings/towers - 2
  • Total number of rooms - 114
  • Number of floors - 2
  • No elevators
  • One meeting room
  • Restaurant
  • Express check-out
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Bar/lounge
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Laundry facilities
  • Free self parking
  • Conference space
  • ATM/banking
  • Conference space size (feet) - 4834

Airport & Shuttle Information

Nearest Airport is the Wilkes-Barre/Scranton International Airport located 8 miles North of us on Interstate 81. We do provide a complimentary shuttle to and from this airport.

Local Shuttle Info: Free Shuttle service within 10 mile radius based on availability

Breakfast Information

Free Hot Deluxe Continental Breakfast. Includes Hot items such as scrambled eggs, Canadian bacon, biscuit & gravy, waffle maker, etc.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets allowed

$20 per night

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 4 children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
  • Contactless check-out is available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

People also viewed these hotels