Count on Us is Wyndham's new long term, multi-faceted plan to provide enhanced health and safety measures across all brands. The initiative includes enhanced cleaning and disinfection of guestrooms and public spaces. Wyndham is developing a series of industry best practices and standards focusing on enhanced hotel cleaning practices, social interactions, and workplace protocols.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Howard Johnson by Wyndham Amherst Hadley
Below are the verified reviews from guests that we have booked recently:
"Pleasantly Surprised! Clean, Comfy, Pet Friendly!"
Overall Score4.0/5
Appreciated a reasonably priced room that would allow our two border terriers with us but didn’t expect such a clean and comfortable experience. Good bed 😊
Sarah W. (Individual traveler, booked 1 room), from
25-Dec-2021 Verified Review, stayed from Fri Dec 24 to Sat Dec 25 2021 at a $121.99 average nightly rate.
"Dissatisfied."
Overall Score1.0/5
Had to move to, two different rooms. 1. Downstairs basement room was not clean, dull, smelly. Then switched to another room. 5th floor. Room 514. Hallway smelled like Pure Garbage coming from Room #510 Made me Sick and we were wearing a mask. Received a Bad Headache, Gagging walking pass room #510. The bad scent smell was lingering on that whole entire floor even coming thru the walls of room #514. Poor condition of room #510 that room was a mess as the door was open while we were approaching our room #514. Disgusting. And a Hazard to anyone's Health. I Complained to Front Desk for someone to go up on the 5th floor and spray. That's how Bad That Smell was and asked to be Switched to another room. I feel that we should be compensated for that Uncomfortable Situation we had to Indulge and it was our Birthday Weekend Celebration. Very Dissatisfied. We won't book anymore rooms there in the near future.
Lora D. (Individual traveler, booked 1 room), from
18-Nov-2021 Verified Review, stayed from Fri Nov 12 to Sun Nov 14 2021 at a $139.00 average nightly rate.
"Smelled of smoke."
Overall Score3.0/5
Some of the fixtures were broken. The room smelled of smoke. Otherwise okay.
Marjorie S. (Individual traveler, booked 1 room), from
29-Oct-2021 Verified Review, stayed from Wed Oct 27 to Thu Oct 28 2021 at a $97.99 average nightly rate.
"Everybody was very helpful and polite."
Overall Score4.0/5
The thing that bothered us most there is no place in the bathroom to put your toiletries on. You have to put every thing on the floor. You might consider putting a small table in there.
Kathleen T. (Individual traveler, booked 1 room), from
02-Sep-2021 Verified Review, stayed from Wed Sep 01 to Fri Sep 03 2021 at a $104.99 average nightly rate.
"Cancelation"
Overall Score4.0/5
We canceld our visit.
Robert M. (Individual traveler, booked 1 room), from
01-Aug-2021 Verified Review, stayed from Wed Jul 28 to Fri Jul 30 2021 at a $117.99 average nightly rate.
"Shabby with awful beds."
Overall Score2.0/5
We needed a place to stay that accepted dogs, but we were disappointed in this HJ. While Covid protocol was good, the room was less than adequate. The worst part were the bouncy mattresses instead of good hard ones.
Susan M. (Individual traveler, booked 1 room), from
08-Dec-2020 Verified Review, stayed from Fri Dec 04 to Sun Dec 06 2020 at a $113.99 average nightly rate.
"Employees Wonderful Facility Less Than Desired/Expected."
Overall Score2.0/5
I must say that all the employees I saw or interacted with were just stellar in both professionalism and helpfulness. To give you an example, upon booking the room online I asked and was told specifically, that each room had a microwave. there was no microwave in our room. I picked up the room phone to call the lobby but the room phone was not working so I used my cell phone. The manager in the lobby told me that the 3rd party booking service may say something which is not accurate but she was extremely helpful and also prompt, in finding a microwave for my use. The venting fan in the bathroom did not work at all and the floors in the bathroom were quite unpleasant to even look at (they were stained but upon first look I assumed they were freshly 'soiled'). The tub was indescribable. Again I say that the employees were very helplful. I needed very early check in and very late checkout and they were very accommodating. In a nutshell review: EMPLOYEES 10 Hotel/Facility two.
Daniel G. (Individual traveler, booked 1 room), from
15-Nov-2020 Verified Review, stayed from Thu Nov 12 to Fri Nov 13 2020 at a $68.99 average nightly rate.
"Clean and Pleasant. Helpful Staff"
Overall Score4.0/5
Good quality for the price. The room was spacious and had amenities including a refrigerator for guests’ use for their own items. The desk manager was very nice and happy to answer questions. And of course the Amherst area is a beautiful place to be. I’d definitely stay here again.
Mary K. (Individual traveler, booked 1 room), from
27-Feb-2020 Verified Review, stayed from Mon Feb 24 to Tue Feb 25 2020 at a $58.20 average nightly rate.
"Good Location"
Overall Score5.0/5
The room is clean and there are restaurants nearby.
Ziling L. (Individual traveler, booked 1 room), from
26-Jul-2019 Verified Review, stayed from Sun Jul 21 to Tue Jul 23 2019 at a $90.09 average nightly rate.
"Room bathroom the tub had chips around the drain and not very clean."
Overall Score3.0/5
The elevator was not working. I would have asked for a new room however I was only there the night left early in the morning.
Barbara G. (Individual traveler, booked 1 room), from
01-Mar-2019 Verified Review, stayed from Wed Feb 27 to Thu Feb 28 2019 at a $66.29 average nightly rate.
"Hotel Nice and Clean, but Wi-Fi Lacked"
Overall Score2.0/5
Our room was clean, the bathroom was clean. The maid was very nice. The girl at the front desk was nice and helpful, but the dark-haired young man acted as if he wanted to be someplace else. The horrible thing was that the Wi-Fi provider [BlueStreak] was the absolute worst I have encountered EVER. Connection went down constantly. Took hours to get on only to be dropped. Response time was terrible. I would hesitate to stay here again simply because of the internet problems. I also called the BlueStreak hotline twice but they really couldn't do anything besides open a trouble ticket. The hotel should really consider trying to find a new provider.
Sonja H. (Individual traveler, booked 1 room), from
20-Oct-2013 Verified Review
"Hotel nice and clean; wifi sucked."
Overall Score2.0/5
Our room was clean, the bathroom was clean. The maid was very nice. The girl at the front desk was nice and helpful; the dark-haired young man acted as if he wanted to be someplace else. The HORRIBLE thing was that the wifi provider [BlueStreak] was the absolute worst I have encountered EVER. Connection went down constantly. Took hours to get on only to be dropped. Response time was terrible. I would hesitate to stay here again simply because of the internet problems. I also called the BlueStreak hot line twice but they really couldn't do anything besides open a trouble ticket. HoJo should really consider trying to find a new provider.
Sonja H. (Individual traveler, booked 1 room), from
20-Oct-2013 Verified Review
Summary of Verified Reviews
65
Poor
Summary of 353 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Located near shopping areas. Vibe is not too good."
Value
98/100
19 reviews
"Best value for money."
Service
82/100
87 reviews
"Friendly and professional service, with great reception but subpar housekeeping."
Location
75/100
22 reviews
"Great location."
Breakfast
56/100
33 reviews
"Breakfast is average."
Room
42/100
122 reviews
"Inadequately cleaned and maintained rooms and bathrooms."Old rooms, poor furniture and A/C, and decent beds.Large rooms with standard TV's.
Cleanliness
28/100
101 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Amenities
19/100
56 reviews
"Older facilities and unpleasant entrance area."Elevator in need of updating.
Vibe
4/100
40 reviews
"Vibe is not too good. Hotel could use some updating."Entrance area is not particularly attractive.
Rated 56/100 based on reviews from families.
"Excellent value. Great service."
Value
98/100
8 reviews
"Best value for money."
Service
81/100
25 reviews
"Friendly service."
Location
76/100
9 reviews
"Great location."
Breakfast
55/100
13 reviews
"Breakfast is average."
Room
41/100
43 reviews
"Bathrooms and bedrooms are poorly cleaned and a bit old."Beds are standard, but furnishings and room maintenance are lacking.
Cleanliness
30/100
40 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Amenities
21/100
19 reviews
"Hotel buildings could use some improvement."
Vibe
4/100
18 reviews
"Vibe is not too good. Hotel could use some updating."
Rated 65/100 based on reviews from couples.
"Best value for money. Great location."
Room
41/100
5 reviews
"Room needs to be improved."
Rated 58/100 based on reviews from all travelers.
"Located near shopping areas. Vibe is not too good."
Value
98/100
19 reviews
"Best value for money."
Service
82/100
86 reviews
"Friendly and professional service, with great reception but subpar housekeeping."
Location
75/100
22 reviews
"Great location."
Breakfast
55/100
32 reviews
"Breakfast is average."
Room
42/100
120 reviews
"Inadequately cleaned and maintained rooms and bathrooms."Old rooms, poor furniture and A/C, and decent beds.Large rooms with standard TV's.
Cleanliness
28/100
100 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Amenities
19/100
55 reviews
"Older facilities and unpleasant entrance area."Elevator in need of updating.
Vibe
4/100
39 reviews
"Vibe is not too good. Hotel could use some updating."Entrance area is not particularly attractive.
Rated 53/100 based on reviews from families.
"Excellent value. Great service."
Value
98/100
8 reviews
"Best value for money."
Service
81/100
25 reviews
"Friendly service."
Location
76/100
9 reviews
"Great location."
Breakfast
55/100
13 reviews
"Breakfast is average."
Room
41/100
43 reviews
"Bathrooms and bedrooms are poorly cleaned and a bit old."Beds are standard, but furnishings and room maintenance are lacking.
Cleanliness
30/100
40 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Amenities
21/100
19 reviews
"Hotel buildings could use some improvement."
Vibe
4/100
18 reviews
"Vibe is not too good. Hotel could use some updating."
Rated 64/100 based on reviews from couples.
"Best value for money. Great location."
Room
41/100
5 reviews
"Room needs to be improved."
Customer Reviews of Howard Johnson by Wyndham Amherst Hadley
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
The Howard Johnson in Hadley offers 100 spacious Guestrooms, Complimentary Continental Breakfast, Complimentary Hi-Speed Wireless Internet in Guestrooms, Complimentary Internet Access in the lobby, Fitness Room, On-site Guest Laundry Facilities, Seasonal Outdoor Swimming Pool, and Free Guest Parking.Upgraded Rooms are limited. Ask about our Business Class and Junior Suites.Located at the intersection of Routes 9 and 116, the hotel is 4.5 miles from Interstate 91, and minutes away from downtown Amherst, Amherst College, and the University of Massachusetts.Coming for a concert at the Mullins Center, or to watch a sporting event at the University or one of the local colleges? With the local malls and restaurants just a short drive away, you'll love how conveniently located we are. If you are looking for good value and some warm hospitality, look no further than the Howard Johnson in Hadley. When you're looking for good value, look no further.
Amenities / Features
Check In: 3:00 pm - anytime
Check Out: 12:00 pm
Air conditioning
Alarm clock
Baggage storage facilities
Bus parking
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Free WiFi Internet
Laundry facilities
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Radio in room
Safe in rooms
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV Channel: HBO
TV room
Voicemail
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed. Pets are allowed in specific pet friendly rooms for a $20 fee per night. 2 pets maximum per room.
About Howard Johnson
Rise and Dine breakfast offering coffee, fruit juices, and baked goods
In-room coffee and High speed internet access in every room
Pet friendly at participating locations
Home Office Rooms ideal for business travelers which includes a work desk and a comfortable chair with a refrigerator and microwave
The Howard Johnson highlights above are subject to change without notice.
"Thank you so much for your help. I was able to book a room that met all of my qualifications. I could not have gotten the price I did without your service. Again, my sincere thanks." S.C. - Savannah, GA
