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Quality Inn

153 James Asbury Dr Nw, Cleveland, TN 37312 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Cleveland State Community College
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Select Your Room:
12/04/2021 - 12/05/2021
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Inn

Below are the verified reviews from guests that we have booked recently:
"Very quit and safe with Cameras Everywhere."
Overall Score4.0/ 5
Improve in your break fast. Need a smiley 😃 face people around.
(Individual traveler, booked 1 room), from US flag
31-Aug-2021 Verified Review, stayed from Fri Aug 27 to Sun Aug 29 2021 at a $80.99 average nightly rate.
"The linens and bed were comfortable."
Overall Score4.0/ 5
I was able to book a room through an online service.
(Individual traveler, booked 1 room), from US flag
09-Aug-2021 Verified Review, stayed from Fri Aug 06 to Sat Aug 07 2021 at a $99.00 average nightly rate.
"Not Great"
Overall Score2.0/ 5
We came to town for a softball tournament. Upon arrival the gentleman at the front desk notified me that I was being put in a smoking room. When I told him that our team block specifically was reserved for non smoking rooms he told me that it was but that I had called and changed it to a smoking room. I would have preferred he just told me that they over booked for the night rather than telling me that I called him and specifically requested a smoking room. That is absolutely ridiculous to tell somebody who never in a million years would have called in for a smoking room. As it is we had to share a room with another family and only when a non smoking room became available for the next night were we able to actually get a room. Unfortunately there was not an available room within 30 miles of the ball field so I didn't have any other options. I am a Marriott rewards guy but this was a stay to play tournament and I did not have the option of booking the room elsewhere. I'm 100% certain if this would happen in a Marriott hotel they would have comped my room for that second night as well as given me reward points for the inconvenience. There was no such attempt made at this hotel to make it right. The whole experience was very disappointing if I'm being honest.
(Individual traveler, booked 1 room), from US flag
04-Nov-2018 Verified Review, stayed from Fri Nov 02 to Sun Nov 04 2018 at a $89.10 average nightly rate.

Summary of Verified Reviews

74
Poor

Summary of 283 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 74/100 based on reviews from all travelers.

"Fair Hotel."

Location

89/100
19 reviews

"Great location."

Service

77/100
56 reviews

"Professional service and good reception."

Room

66/100
80 reviews

"Awesome beds, and reasonably clean rooms." Bathrooms are not great, but moderately clean. Poorly maintained rooms with low quality furniture.

Cleanliness

62/100
67 reviews

"Decently clean rooms and bathrooms. Clean hotel facilities."

WiFi

56/100
5 reviews

"Regular internet service."

Breakfast

46/100
26 reviews

"Breakfast can be improved."

Rated 66/100 based on reviews from families.

"Great location. Comfortable beds."

Location

88/100
5 reviews

"Great location."

Service

78/100
9 reviews

"Friendly service."

Room

65/100
18 reviews

"Awesome beds, and reasonably clean rooms."

Comfort

65/100
9 reviews

"Relatively comfortable, with good beds."

Cleanliness

61/100
15 reviews

"Room cleanliness is acceptable."

Breakfast

41/100
10 reviews

"Breakfast can be improved."

Rated 71/100 based on reviews from couples.

"Fantastic service."

Service

80/100
7 reviews

"Fantastic service."

Room

54/100
9 reviews

"Room is all right."

Rated 63/100 based on reviews from all travelers.

"Fair Hotel."

Location

89/100
19 reviews

"Great location."

Service

77/100
56 reviews

"Professional service and good reception."

Room

66/100
80 reviews

"Awesome beds, and reasonably clean rooms." Bathrooms are not great, but moderately clean. Poorly maintained rooms with low quality furniture.

Cleanliness

62/100
67 reviews

"Decently clean rooms and bathrooms. Clean hotel facilities."

WiFi

56/100
5 reviews

"Regular internet service."

Breakfast

46/100
26 reviews

"Breakfast can be improved."

Rated 60/100 based on reviews from families.

"Great location. Comfortable beds."

Location

88/100
5 reviews

"Great location."

Service

78/100
9 reviews

"Friendly service."

Room

65/100
18 reviews

"Awesome beds, and reasonably clean rooms."

Comfort

65/100
9 reviews

"Relatively comfortable, with good beds."

Cleanliness

61/100
15 reviews

"Room cleanliness is acceptable."

Breakfast

41/100
10 reviews

"Breakfast can be improved."

Rated 65/100 based on reviews from couples.

"Fantastic service."

Service

80/100
7 reviews

"Fantastic service."

Room

54/100
9 reviews

"Room is all right."

Review Semantics by TrustYou

Property Description

When you stay at Quality Inn in Cleveland, you'll be in the historical district, within a 5-minute drive of Cleveland State Community College and Bradley Square Mall. This hotel is 2.7 mi (4.3 km) from Tinsley Park and 3.2 mi (5.2 km) from Tennova Healthcare.

Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Cleveland State Community College - 1.6 km / 1 mi
Bradley Square Mall - 2.7 km / 1.7 mi
Tinsley Park - 3.6 km / 2.2 mi
Tennova Healthcare - 3.7 km / 2.3 mi
CHI MEMORIAL CLEVELAND - 4 km / 2.5 mi
Tennova Healthcare - Cleveland - 5.7 km / 3.5 mi
North Cleveland Church of God - 7.9 km / 4.9 mi
Lee University - 8.1 km / 5 mi
Museum Center at 5ive Points - 9.3 km / 5.8 mi
Tri-State Exhibition Center - 11.6 km / 7.2 mi
Cleveland Speedway - 13.9 km / 8.6 mi
Hiwassee River - 16.9 km / 10.5 mi
Morris Vineyard - 17.2 km / 10.7 mi
Hiwassee Wildlife Refuge - 18.4 km / 11.4 mi
Ocoee River - 28.2 km / 17.5 mi

The preferred airport for Quality Inn is Chattanooga Metropolitan Airport (CHA) - 41.1 km / 25.5 mi

Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless Internet access and a television in a common area. This hotel also features a picnic area and a vending machine.

Amenities / Features

  • Check In: 2:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Luggage storage
  • Free breakfast
  • Express check-out
  • Express check-in
  • Business center
  • 24-hour front desk
  • Swimming pool
  • Television in common areas
  • Free WiFi
  • Number of buildings/towers - 1
  • Total number of rooms - 58
  • Number of floors - 2
  • No cribs (infant beds) available
  • No elevators
  • No alcohol served onsite
  • Designated smoking areas
  • Outdoor seasonal pool
  • Picnic area
  • In-room accessibility
  • Coffee/tea in common areas
  • Free newspapers in lobby
  • Accessible bathroom
  • RV, bus, truck parking
  • Free self parking
  • Computer station

Airport & Shuttle Information

Cleveland-Hardwick Arpt. (5 miles), Chattanooga-Lovell Field (20 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free Hot Breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Pet maximum weight in kg is 23

Pets allowed

Minimum $10.00 per pet per night.

Parking Info

Free Parking

Internet / WiFI

Free Wifi

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day
  • In-room safe fee: USD 1 per day
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will be open from May to September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Masks are required in public areas.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Cleaning Policies

Property is cleaned with disinfectant

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Property confirms they are implementing enhanced cleaning measures

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

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