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Residence Inn by Marriott Cleveland Mentor

5660 Emerald Ct, Mentor, OH 44060 US near Exit 200 on I-90 (~4.1mi)
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Mentor Marsh - Carol H. Sweet Nature Center
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Very Good
4.0/5

Based on 193 guest reviews

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  • Free grocery shopping service
  • Free full breakfast
  • Swimming pool
  • Pool hoist on site
  • Free WiFi
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • Free breakfast
  • Outdoor seasonal pool
Select Your Room:
06/25/2022 - 06/26/2022
Searching all hotel inventory networks
8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Residence Inn by Marriott Cleveland Mentor

Below are the verified reviews from guests that we have booked recently:
"Dogs Barking"
Overall Score2.0/ 5
After paying a high price for a room, we had to endure dogs barking in one of the rooms close to ours. Called the front desk twice and finally the barking stopped until morning. So not sure how clean our room was considering they allow dogs. Not sure we will be back.
(Individual traveler, booked 1 room), from US flag
03-Oct-2021 Verified Review, stayed from Sat Oct 02 to Sun Oct 03 2021 at a $166.24 average nightly rate.
"Great Experience"
Overall Score5.0/ 5
The rooms were nice. The outdoor pool was nice. And they even shipped my sons cross he lost back to us.
(Individual traveler, booked 1 room), from US flag
05-Aug-2019 Verified Review, stayed from Fri Aug 02 to Sat Aug 03 2019 at a $170.10 average nightly rate.

Summary of Verified Reviews

91
Excellent

Summary of 198 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 91/100 based on reviews from all travelers.

Excellent family hotel. Great rooms and fantastic service.

Location

95/100
13 reviews

Great location.

Amenities

88/100
10 reviews

Nice building.

Service

88/100
44 reviews

Efficient, friendly service with a nice reception.

Comfort

83/100
23 reviews

Great sized rooms, very comfortable with wonderful beds.

Breakfast

74/100
16 reviews

Tasty breakfast.

Room

74/100
53 reviews

Fairly clean, spacious rooms with great beds, but poorly rated bathrooms. Rooms lacking maintenance with poor furniture and kitchenettes.

Cleanliness

70/100
35 reviews

Room cleanliness is acceptable. Clean hotel facilities.

Value

31/100
7 reviews

Value for money could be better.

Rated 88/100 based on reviews from families.

Nice building. Comfortable beds.

Service

85/100
9 reviews

Fantastic service.

Cleanliness

72/100
9 reviews

Relatively clean rooms.

Room

71/100
14 reviews

Nice, reasonably clean rooms.

Vibe

65/100
5 reviews

Decent vibe.

Rated 79/100 based on reviews from couples.

Great room.

Room

68/100
5 reviews

Room is all right.

Rated 87/100 based on reviews from all travelers.

Excellent family hotel. Great rooms and fantastic service.

Location

95/100
13 reviews

Great location.

Amenities

88/100
10 reviews

Nice building.

Service

88/100
44 reviews

Efficient, friendly service with a nice reception.

Comfort

83/100
23 reviews

Great sized rooms, very comfortable with wonderful beds.

Breakfast

74/100
16 reviews

Tasty breakfast.

Room

74/100
53 reviews

Fairly clean, spacious rooms with great beds, but poorly rated bathrooms. Rooms lacking maintenance with poor furniture and kitchenettes.

Cleanliness

70/100
35 reviews

Room cleanliness is acceptable. Clean hotel facilities.

Value

31/100
7 reviews

Value for money could be better.

Rated 90/100 based on reviews from families.

Great room. Nice building.

Service

85/100
9 reviews

Fantastic service.

Cleanliness

72/100
9 reviews

Relatively clean rooms.

Room

71/100
14 reviews

Nice, reasonably clean rooms.

Vibe

65/100
5 reviews

Decent vibe.

Review Semantics by TrustYou

Property Description

Located in Mentor, Residence Inn By Marriott Cleveland Mentor is within a 10-minute drive of Headlands Beach State Park and Lake Erie College. This hotel is 3.1 mi (5 km) from Mentor Civic Arena and 4.7 mi (7.5 km) from Mentor Lagoons Nature Preserve.

Take advantage of the hotel's room service. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Make yourself at home in one of the 96 guestrooms, featuring kitchens with refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 39-inch LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Mentor Marsh - Carol H. Sweet Nature Center - 3.4 km / 2.1 mi
Black Brook Golf Course - 4.5 km / 2.8 mi
Mentor Civic Arena - 4.6 km / 2.8 mi
Headlands Beach State Park - 5 km / 3.1 mi
Lake Erie College - 5.6 km / 3.5 mi
Lake Erie - 6 km / 3.7 mi
Mentor Lagoons Nature Preserve - 7.5 km / 4.7 mi
James Garfield National Historic Site - 8.4 km / 5.2 mi
Lake County History Center - 8.6 km / 5.3 mi
Fairport Harbor Marine Museum and Lighthouse - 8.7 km / 5.4 mi
Fairport Harbor Lakefront Park Beach - 9 km / 5.6 mi
Little Mountain Country Club - 9.4 km / 5.8 mi
Lake County Speedway - 10.1 km / 6.3 mi
Chagrin River - 12.9 km / 8 mi
Indian Museum of Lake County - 15 km / 9.3 mi

The nearest airports are:
Cleveland Hopkins International Airport (CLE) - 62.2 km / 38.6 mi
Cleveland, OH (CGF-Cuyahoga County) - 28.3 km / 17.6 mi
Cleveland, OH (BKL-Burke Lakefront) - 40.8 km / 25.3 mi

The preferred airport for Residence Inn By Marriott Cleveland Mentor is Cleveland Hopkins International Airport (CLE).

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Be sure to enjoy recreational amenities, including a spa tub, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access, a fireplace in the lobby, and a banquet hall.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Free grocery shopping service
  • Free full breakfast
  • Meeting rooms
  • Swimming pool
  • Pool hoist on site
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of spa tubs - 1
  • Braille or raised signage
  • Well-lit path to entrance
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Roll-in shower
  • Fireplace in lobby
  • Total number of rooms - 96
  • Number of floors - 3
  • Professional property host/manager
  • LGBTQ friendly
  • No cribs (infant beds) available
  • Luggage storage
  • Free breakfast
  • Visual alarms in hallways
  • Business center
  • 24-hour front desk
  • Wheelchairs available on site
  • Wheelchair-accessible meeting spaces/business center
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • ATM/banking
  • Wheelchair accessible path of travel

Airport & Shuttle Information

Cleveland Hopkins Airport 40 miles. 60.00 per taxi ride.

Local Shuttle Info: N/A

Breakfast Information

Complimentary hot breakfast buffet

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pet friendly with $75.00 non-refundable pet fee.

Parking Info

Complimentary

Internet / WiFI

Complimentary

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will be open from May to September.
  • Pool access available from 8 AM to 10 PM.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place and guests are provided with hand sanitizer.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Residence Inn by Marriott

  • Extended stay hotel offering large 1- and 2- bedroom suites and studio suites
  • Full kitchens with refrigerators, microwaves, stoves, and coffee makers
  • Free hot breakfast and free Wi-Fi everywhere
  • Complimentary evening socials offering food and drinks for guests
  • Fitness center with modern equipment and TVs
  • Great outdoor space with barbeque and fire pits
  • Private meeting spaces perfect for events and family gatherings
  • Free grocery delivery service available
  • Dry cleaning and on-site laundry services
  • Pet friendly

The Residence Inn by Marriott highlights above are subject to change without notice.

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