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Residence Inn by Marriott Cleveland Mentor

What's Nearby?

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Verified Reviews of Residence Inn by Marriott Cleveland Mentor

Below are the verified reviews from guests that we have booked recently:

"Dogs Barking"

Overall Score2.0/ 5

After paying a high price for a room, we had to endure dogs barking in one of the rooms close to ours. Called the front desk twice and finally the barking stopped until morning. So not sure how clean our room was considering they allow dogs. Not sure we will be back.

Sharon S. (Individual traveler, booked 1 room), from

03-Oct-2021 Verified Review, stayed from Sat Oct 02 to Sun Oct 03 2021 at a $166.24 average nightly rate.

"Great Experience"

Overall Score5.0/ 5

The rooms were nice. The outdoor pool was nice. And they even shipped my sons cross he lost back to us.

Joshua M. (Individual traveler, booked 1 room), from

05-Aug-2019 Verified Review, stayed from Fri Aug 02 to Sat Aug 03 2019 at a $170.10 average nightly rate.

Summary of Verified Reviews

Excellent

Summary of 198 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 91/100 based on reviews from all travelers.

Excellent family hotel. Great rooms and fantastic service.

Location

95/100

13 reviews

Great location.

Amenities

88/100

10 reviews

Nice building.

Service

88/100

44 reviews

Efficient, friendly service with a nice reception.

Comfort

83/100

23 reviews

Great sized rooms, very comfortable with wonderful beds.

Breakfast

74/100

16 reviews

Tasty breakfast.

Room

74/100

53 reviews

Fairly clean, spacious rooms with great beds, but poorly rated bathrooms. Rooms lacking maintenance with poor furniture and kitchenettes.

Cleanliness

70/100

35 reviews

Room cleanliness is acceptable. Clean hotel facilities.

Value

31/100

7 reviews

Value for money could be better.

Rated 88/100 based on reviews from families.

Nice building. Comfortable beds.

Service

85/100

9 reviews

Fantastic service.

Cleanliness

72/100

9 reviews

Relatively clean rooms.

Room

71/100

14 reviews

Nice, reasonably clean rooms.

Vibe

65/100

5 reviews

Decent vibe.

Rated 79/100 based on reviews from couples.

Great room.

Room

68/100

5 reviews

Room is all right.

Rated 87/100 based on reviews from all travelers.

Excellent family hotel. Great rooms and fantastic service.

Location

95/100

13 reviews

Great location.

Amenities

88/100

10 reviews

Nice building.

Service

88/100

44 reviews

Efficient, friendly service with a nice reception.

Comfort

83/100

23 reviews

Great sized rooms, very comfortable with wonderful beds.

Breakfast

74/100

16 reviews

Tasty breakfast.

Room

74/100

53 reviews

Fairly clean, spacious rooms with great beds, but poorly rated bathrooms. Rooms lacking maintenance with poor furniture and kitchenettes.

Cleanliness

70/100

35 reviews

Room cleanliness is acceptable. Clean hotel facilities.

Value

31/100

7 reviews

Value for money could be better.

Rated 90/100 based on reviews from families.

Great room. Nice building.

Service

85/100

9 reviews

Fantastic service.

Cleanliness

72/100

9 reviews

Relatively clean rooms.

Room

71/100

14 reviews

Nice, reasonably clean rooms.

Vibe

65/100

5 reviews

Decent vibe.

Customer Reviews of Residence Inn by Marriott Cleveland Mentor

Property Description

Located in Mentor, Residence Inn By Marriott Cleveland Mentor is within a 10-minute drive of Headlands Beach State Park and Lake Erie College. This hotel is 3.1 mi (5 km) from Mentor Civic Arena and 4.7 mi (7.5 km) from Mentor Lagoons Nature Preserve.

Take advantage of the hotel's room service. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Make yourself at home in one of the 96 guestrooms, featuring kitchens with refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 39-inch LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Mentor Marsh - Carol H. Sweet Nature Center - 3.4 km / 2.1 mi
Black Brook Golf Course - 4.5 km / 2.8 mi
Mentor Civic Arena - 4.6 km / 2.8 mi
Headlands Beach State Park - 5 km / 3.1 mi
Lake Erie College - 5.6 km / 3.5 mi
Lake Erie - 6 km / 3.7 mi
Mentor Lagoons Nature Preserve - 7.5 km / 4.7 mi
James Garfield National Historic Site - 8.4 km / 5.2 mi
Lake County History Center - 8.6 km / 5.3 mi
Fairport Harbor Marine Museum and Lighthouse - 8.7 km / 5.4 mi
Fairport Harbor Lakefront Park Beach - 9 km / 5.6 mi
Little Mountain Country Club - 9.4 km / 5.8 mi
Lake County Speedway - 10.1 km / 6.3 mi
Chagrin River - 12.9 km / 8 mi
Indian Museum of Lake County - 15 km / 9.3 mi

The nearest airports are:
Cleveland Hopkins International Airport (CLE) - 62.2 km / 38.6 mi
Cleveland, OH (CGF-Cuyahoga County) - 28.3 km / 17.6 mi
Cleveland, OH (BKL-Burke Lakefront) - 40.8 km / 25.3 mi

The preferred airport for Residence Inn By Marriott Cleveland Mentor is Cleveland Hopkins International Airport (CLE).

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Be sure to enjoy recreational amenities, including a spa tub, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access, a fireplace in the lobby, and a banquet hall.

Amenities / Features

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Banquet hall
Wheelchair accessible (may have limitations)
Free grocery shopping service
Free full breakfast
Meeting rooms
Swimming pool
Pool hoist on site
Wheelchair-accessible fitness center
Free WiFi
Wheelchair-accessible pool
Number of spa tubs - 1
Braille or raised signage
Well-lit path to entrance
In-room accessibility
Wheelchair accessible parking
Stair-free path to entrance
Roll-in shower
Fireplace in lobby

Total number of rooms - 96
Number of floors - 3

Professional property host/manager
LGBTQ friendly
No cribs (infant beds) available

Luggage storage
Free breakfast
Visual alarms in hallways
Business center
24-hour front desk
Wheelchairs available on site
Wheelchair-accessible meeting spaces/business center
Outdoor seasonal pool
Safe-deposit box at front desk
Smoke-free property
Coffee/tea in common areas
Laundry facilities
Elevator
Free self parking
Fitness facilities
Conference space
ATM/banking
Wheelchair accessible path of travel

Airport & Shuttle Information

Cleveland Hopkins Airport 40 miles. 60.00 per taxi ride.

Local Shuttle Info: N/A

Breakfast Information

Complimentary hot breakfast buffet

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pet friendly with $75.00 non-refundable pet fee.

Parking Info

Complimentary

Internet / WiFI

Complimentary

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Pet deposit: USD 100 per stay
Pet fee: USD 100 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
The seasonal pool will be open from May to September.
Pool access available from 8 AM to 10 PM.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place and guests are provided with hand sanitizer.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Residence Inn by Marriott

Extended stay hotel offering large 1- and 2- bedroom suites and studio suites
Full kitchens with refrigerators, microwaves, stoves, and coffee makers
Free hot breakfast and free Wi-Fi everywhere
Complimentary evening socials offering food and drinks for guests
Fitness center with modern equipment and TVs
Great outdoor space with barbeque and fire pits
Private meeting spaces perfect for events and family gatherings
Free grocery delivery service available
Dry cleaning and on-site laundry services
Pet friendly

The Residence Inn by Marriott highlights above are subject to change without notice.

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