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Hilton San Francisco Union Square

333 O'Farrell St., San Francisco, CA 94102 US near Exit 2c b on I-80 (~1.0mi)
View Map Reservations: +1-800-760-7718
4.0 Star Property In San Francisco (Union Square)
Select Your Room:
08/14/2022 - 08/15/2022
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2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Our Hotel Planner Expert Reviews of Hilton San Francisco Union Square

Our expert planners periodically visit and review the hotels we represent in person.
"The city's largest hotel can provide anything you need!"
Overall Score4.0/ 5
The Hilton is the largest hotel in San Francisco, and one of the largest hotels on the west coast. They have 3 towers, almost 2000 rooms, and 110000 sq. feet of meeting space. They definitely have the "giant monster hotel" feel, which some groups will love and some will dislike. Everything in the hotel is upscale and highly efficient, from their front desk operations to the layout of their rooms. This is a sharp, crisp hotel for business meetings, possessing every amenity a company could want (upscale, sequestered conference rooms, a fedex center and starbucks in the lobby, ect). They would also be a fine choice for weddings and social celebrations, although they lack the 'romance' and 'frivolity' of many other options in the city. They have a good, central location and a highly professional team. Their large reception room at the very top of the building has the most impressive views of the city I have seen to date (giant windows on all sides). This is a very solid choice for our groups.
Aria T from US flag
27-Sep-2013 Verified Review

Verified Reviews of Hilton San Francisco Union Square

Below are the verified reviews from guests that we have booked recently:
"Different"
Overall Score5.0/ 5
Relaxed
(Individual traveler, booked 1 room), from US flag
08-Sep-2021 Verified Review, stayed from Sun Sep 05 to Mon Sep 06 2021 at a $192.99 average nightly rate.
"Great Hotel"
Overall Score4.0/ 5
We had a great time. the hotel is very clean, the staff are more then helpful and polite! The location is great for downtown SF. The breakfast in the hotel can be expensive!
(Individual traveler, booked 1 room), from US flag
17-Jun-2019 Verified Review, stayed from Thu Jun 13 to Sun Jun 16 2019 at a $178.69 average nightly rate.
"As expected for the price paid."
Overall Score4.0/ 5
Hotel is nice, service is great. I was not impressed tho with the front desk soliciting the room upgrade on two different occasions, not mention for a different price each time. I've already booked my room before getting to the hotel. If I wanted to upgrade I would have done so unless you want to upgrade me for free then don't offer it. As well, you need to offer free room wifi.
(Individual traveler, booked 1 room), from CA flag
29-Apr-2019 Verified Review, stayed from Thu Apr 25 to Mon Apr 29 2019 at a C$256.08 average nightly rate.
"Very well located and the staff are always looking for ways to serve."
Overall Score4.0/ 5
Great hotel, well located, very good staff willing to serve the hosts. the build and rooms are a bit old, but not surprise in san Francisco.
(Individual traveler, booked 1 room), from US flag
17-Apr-2019 Verified Review, stayed from Sun Apr 07 to Fri Apr 12 2019 at a $552.96 average nightly rate.
"Help resolve any issues at hand"
Overall Score4.0/ 5
It was a fun hotel. Although they need five more people in the Starbucks serving area as well as in the dining room area. Overall, the rooms were cleaned perfectly.
(Individual traveler, booked 1 room), from US flag
23-Jul-2014 Verified Review, stayed from Tue Jul 15 to Fri Jul 18 2014 at a $239.00 average nightly rate.
"The Best Hotel Ever"
Overall Score5.0/ 5
Very comforting and convinent! ps can you make sure I get my Hilton honors points Thanks:)
(Individual traveler, booked 1 room), from US flag
18-May-2014 Verified Review
"The Best Hotel Ever"
Overall Score5.0/ 5
Very comforting and convenient! Thanks.
(Individual traveler, booked 1 room), from US flag
18-May-2014 Verified Review
"Concierge Staff is a 5 of 5. Price is better than in Europe."
Overall Score4.0/ 5
Located in the heart of San Francisco. Close to all major attractions of the city. Principal car rentals just across the street, with multi stories building for parking. Restaurants and stores at a walking distance. Needs a spa and beauty parlor to make it 5 for the wives.
(Individual traveler, booked 1 room), from US flag
10-Mar-2014 Verified Review, stayed from Sun Mar 02 to Fri Mar 07 2014 at a $199.00 average nightly rate.

Summary of Verified Reviews

Rated 83/100 based on reviews from all travelers.

Very good for traveling with friends. Close to Chinatown. Good for sightseeing and located near shopping areas. Fantastic service. Great pool.

Pool

80/100
30 reviews

Great pool.

Location

80/100
326 reviews

Good location, close to public transport. Accessible by car, but parking is costly. Great sightseeing, restaurants and shopping nearby.

Service

75/100
359 reviews

Great housekeeping with friendly and professional service, but mediocre reception. Great hotel security. Room service could have been improved. Concierge service is average.

Room

67/100
447 reviews

Rooms relatively tidy with great TV's and acceptable beds. Small, outdated rooms in need of better maintenance. Great balconies with pleasant views. Small rooms and poorly cleaned bathrooms. Complaints about furnishing, kitchenettes, and A/C. Shower can be a problem.

Vibe

63/100
101 reviews

Decent vibe. Entrance area is ok. Hotel could use some updating. Relatively friendly Atmosphere. Luxurious Hotel. Hotel is relatively stylish. Good for traveling with friends. Good for business people. Good choice for a city trip.

Cleanliness

62/100
193 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Comfort

48/100
149 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

WiFi

43/100
36 reviews

Wifi quality could be improved. Relatively high internet cost.

Value

33/100
147 reviews

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

Breakfast

33/100
39 reviews

Some complaints about quality and price of breakfast.

Food

30/100
80 reviews

Food and menu are not highly reviewed. Restaurant is expensive with an average dining experience. Bad snacks.

Rated 78/100 based on reviews from families.

Great pool.

Pool

82/100
7 reviews

Great pool.

Service

77/100
82 reviews

Friendly service, and reception was okay.

Location

74/100
100 reviews

Great location. Pricey, inconvenient parking. Good shopping and sightseeing.

Vibe

57/100
21 reviews

Decent vibe. Entrance area is ok. Hotel could use some updating.

Room

55/100
106 reviews

Views are good, menus are average, and rooms are acceptably clean. Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

53/100
54 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Comfort

39/100
51 reviews

Less comfortable, small bathrooms and rooms with average beds.

Breakfast

30/100
10 reviews

Breakfast can be improved.

Value

26/100
45 reviews

Value for money could be better.

Food

24/100
24 reviews

Food could be better.

WiFi

23/100
8 reviews

Complaints about WiFi.

Rated 75/100 based on reviews from couples.

Good restaurants & bars in the area. Great shopping.

Location

80/100
28 reviews

Well-located, although unfortunately the parking isn't easy.

Service

74/100
32 reviews

Friendly service, and reception was okay.

Cleanliness

62/100
15 reviews

Room cleanliness is acceptable.

Room

62/100
44 reviews

Rooms are quite clean and beds are standard. Great views but rooms are small and bathrooms not great.

Vibe

56/100
7 reviews

Decent vibe.

Comfort

49/100
19 reviews

Uncomfortable, small rooms, with decent beds.

Value

39/100
17 reviews

Value for money could be better.

Breakfast

35/100
5 reviews

Breakfast can be improved.

Food

35/100
6 reviews

Food could be better.

Rated 71/100 based on reviews from solo travelers.

Location is great. Good service.

Location

85/100
11 reviews

Great location.

Service

75/100
14 reviews

Friendly service.

Room

66/100
21 reviews

Clean enough rooms and wonderful views, but the bathrooms are below average.

Cleanliness

65/100
10 reviews

Room cleanliness is acceptable.

Comfort

52/100
7 reviews

Comfortable.

Value

35/100
8 reviews

Value for money could be better.

Rated 74/100 based on reviews from business travelers.

Friendly service. Fantastic service.

Service

70/100
7 reviews

Fantastic service.

Room

56/100
13 reviews

Room is all right.

Comfort

48/100
5 reviews

More comfort would be nice.

Rated 68/100 based on reviews from all travelers.

Very good for traveling with friends. Close to Chinatown. Good for sightseeing and located near shopping areas. Fantastic service. Great pool.

Location

78/100
7 reviews

Great location.

Service

71/100
5 reviews

Fantastic service.

Room

55/100
9 reviews

Small, but acceptable, rooms.

Comfort

45/100
6 reviews

Small and uncomfortable rooms.

Value

29/100
5 reviews

Value for money could be better.

Rated 75/100 based on reviews from all travelers.

Very good for traveling with friends. Close to Chinatown. Good for sightseeing and located near shopping areas. Fantastic service. Great pool.

Location

84/100
5 reviews

Great location.

Room

61/100
8 reviews

Small, but acceptable, rooms.

Comfort

50/100
5 reviews

Small and uncomfortable rooms.

Rated 77/100 based on reviews from all travelers.

Very good for traveling with friends. Close to Chinatown. Good for sightseeing and located near shopping areas. Fantastic service. Great pool.

Location

81/100
275 reviews

Good location, close to public transport. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

Pool

77/100
24 reviews

Great pool.

Service

77/100
314 reviews

Great housekeeping with friendly and professional service, but mediocre reception. Great hotel security. Room service could have been improved.

Room

67/100
390 reviews

So-so beds and rooms, but balconies are nice with great views. Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Complaints about furnishing, kitchenettes, and A/C. Shower can be a problem.

Cleanliness

64/100
171 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Comfort

48/100
126 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

WiFi

43/100
28 reviews

Wifi quality could be improved. Relatively high internet cost.

Breakfast

37/100
29 reviews

Breakfast is reasonably priced, but not exceptional.

Value

33/100
124 reviews

Value for money could be better. Acceptable breakfast prices. Food is a bit overpriced. Relatively high internet cost.

Food

33/100
69 reviews

Food and menu are not highly reviewed. Food is pricey and snacks are subpar.

Rated 77/100 based on reviews from families.

Great pool.

Pool

82/100
7 reviews

Great pool.

Wellness Area

80/100
5 reviews

Great wellness & sports facilities.

Service

78/100
67 reviews

Friendly service, and reception was okay.

Location

77/100
74 reviews

Great location. Pricey, inconvenient parking. Good shopping and sightseeing.

Amenities

65/100
38 reviews

Okay buildings and entrance area.

Cleanliness

60/100
42 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

Room

58/100
80 reviews

Views are good, menus are average, and rooms are acceptably clean. Poorly maintained, old, small rooms with poor bathrooms. Shower can be a problem.

Vibe

56/100
19 reviews

Decent vibe. Entrance area is ok. Hotel could use some updating.

Comfort

41/100
41 reviews

Uncomfortable, small rooms, with decent beds.

Value

27/100
35 reviews

Value for money could be better.

Food

24/100
21 reviews

Food could be better.

Rated 69/100 based on reviews from couples.

Good restaurants & bars in the area. Great shopping.

Location

81/100
26 reviews

Well-located, although unfortunately the parking isn't easy.

Service

75/100
28 reviews

Friendly service, and reception was okay.

Cleanliness

62/100
15 reviews

Room cleanliness is acceptable.

Room

62/100
41 reviews

Rooms are quite clean and beds are standard. Great views but rooms are small and bathrooms not great.

Comfort

48/100
17 reviews

Uncomfortable, small rooms, with decent beds.

Value

39/100
16 reviews

Value for money could be better.

Food

35/100
5 reviews

Food could be better.

Breakfast

35/100
5 reviews

Breakfast can be improved.

Rated 71/100 based on reviews from solo travelers.

Location is great. Good service.

Location

85/100
10 reviews

Great location.

Service

77/100
13 reviews

Friendly service.

Room

66/100
17 reviews

Fairly clean rooms, but inadequate bathrooms.

Cleanliness

65/100
9 reviews

Room cleanliness is acceptable.

Comfort

52/100
7 reviews

Comfortable.

Value

36/100
5 reviews

Value for money could be better.

Rated 66/100 based on reviews from business travelers.

Friendly service. Fantastic service.

Service

69/100
6 reviews

Service is adequate.

Room

55/100
12 reviews

Room is all right.

Comfort

48/100
5 reviews

More comfort would be nice.

Rated 76/100 based on reviews from all travelers.

Very good for traveling with friends. Close to Chinatown. Good for sightseeing and located near shopping areas. Fantastic service. Great pool.

Location

76/100
27 reviews

Well-located, although unfortunately the parking isn't easy.

Service

71/100
22 reviews

Friendly service, and reception was okay.

Cleanliness

66/100
12 reviews

Quite clean.

Room

62/100
21 reviews

Small, but acceptable, rooms.

Comfort

48/100
10 reviews

Small and uncomfortable rooms.

Value

31/100
11 reviews

Value for money could be better.

Food

26/100
5 reviews

Food could be better.

Rated 77/100 based on reviews from families.

Fantastic service. Great location.

Location

76/100
15 reviews

Well-located, although unfortunately the parking isn't easy.

Service

71/100
10 reviews

Friendly service.

Cleanliness

61/100
7 reviews

Quite clean.

Room

58/100
13 reviews

Small, but acceptable, rooms.

Comfort

46/100
6 reviews

Small and uncomfortable rooms.

Value

32/100
6 reviews

Value for money could be better.

Review Semantics by TrustYou

Property Description

A stay at Hilton San Francisco Union Square places you in the heart of San Francisco, a 1-minute drive from Westfield San Francisco Centre and 9 minutes from Ferry Building. This 4-star hotel is 1.7 mi (2.8 km) from Lombard Street and 1.9 mi (3 km) from Painted Ladies.

Enjoy American cuisine at Urban Tavern, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Full breakfasts are available daily from 6 AM to 10 AM for a fee.

Make yourself at home in one of the 1921 guestrooms featuring refrigerators and flat-screen televisions. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

SHN Curran Theatre - 0.2 km / 0.1 mi
Westfield San Francisco Centre - 0.4 km / 0.3 mi
Warfield Theater - 0.5 km / 0.3 mi
Golden Gate Theatre - 0.6 km / 0.4 mi
Great American Music Hall - 0.8 km / 0.5 mi
Grace Cathedral - 0.9 km / 0.5 mi
SF Masonic Auditorium - 0.9 km / 0.5 mi
San Francisco Museum of Modern Art - 1 km / 0.6 mi
San Francisco Federal Building - 1 km / 0.6 mi
Van Ness Avenue - 1.1 km / 0.7 mi
Orpheum Theater - 1.1 km / 0.7 mi
Moscone Convention Center - 1.1 km / 0.7 mi
Asian Art Museum of San Francisco - 1.1 km / 0.7 mi
555 California Street - 1.3 km / 0.8 mi
The Regency Ballroom - 1.3 km / 0.8 mi

The nearest airports are:
San Francisco Intl. Airport (SFO) - 22.5 km / 14 mi
Oakland Intl. Airport (OAK) - 30.8 km / 19.1 mi
Concord, CA (CCR-Buchanan Field) - 47.3 km / 29.4 mi

The preferred airport for Hilton San Francisco Union Square is San Francisco Intl. Airport (SFO).

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in San Francisco? This hotel has facilities measuring 160000 square feet (14864 square meters), including conference space. Self parking (subject to charges) is available onsite.

Enjoy recreational amenities such as a 24-hour health club and an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Green Sustainability

We are committed to environmentally sound and earth-friendly sustainable practices in our operational activities, energy and water conservation, recycling, composting and purchasing.Recycling programHilton San Francisco is working hard to maximize our recycling efforts both in room and behind the scenes!•From batteries to bulbs we recycle over 271 tons per year•We recycle over 777 tons of cardboard, paper, cans, plastic each year•We donate in excess of 33 tons of supplies and equipment each year•Over 29.8 tons of grease are turned into bio-fuel each year•We encourage guests to recycle in-room with paper recycling bagsEarth Friendly practices•Hotel-wide use of non-toxic cleaning products•Hotel-wide use of water-based paints•Hotel-wide use of recycled content and biodegradable products•Organic and locally farmed produce, dairy, meats and seafood menus available•Donation of excess supplies, equipment and foodWithin our communitySan Francisco is home to some of the world’s most innovative environmental legislature and initiatives•SF-forward – environmental agenda that includes plans for a carbon neutral city government.•Climate Action Plan – Plan to reduce greenhouse gas emissions to 20% below 1990 levels by 2012•Sustainability Plan – developed 1996 outlining key environmental ideas, most having been implemented over the past decade.Organizations & Awards•Hilton San Francisco is an Energy-Star rated hotel•Partner-Member of Business Council for Climate Change•Lead Hotel & Founder of Hotel/Non-Profit Collaborative•Building Owner Managers’ Association (BOMA) Recycling and Earth Awards Task Force•Golden Dumpster Award – City of San Francisco Green Meeting Industry Council•Green Lodging Leadership Status – State of California•Corporate Recycler of the Year (CORY) Award winner

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Conference space size (meters) - 14864
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Number of outdoor pools - 1
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Electric car charging station
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Coffee/tea in common areas
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Number of buildings/towers - 3
  • Year Built - 1964
  • Total number of rooms - 1921
  • Number of floors - 46
  • Professional property host/manager
  • LGBTQ friendly
  • Food and water bowls
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Free newspapers in lobby
  • Wedding services
  • 24-hour health club
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Conference space
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Computer station
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 160000
  • Concierge services

Airport & Shuttle Information

SFO- 14 miles - accessible by shuttle $14.00 per person each way or Bay Area Rapit Transit $4.95 each way, taxi is $35-40.00 each wayOAK- 18 miles each way; Shuttle $20-$22, BART $5.20 each way; Taxi $60-$65

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 75

Pet maximum weight in kg is 34

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Service animals allowed: YesPets allowed: YesDeposit: $50.00 (Non-Refundable)Maximum Weight: 75 lbsOther Pet Services: Max of 2 Dogs per room / 75lbs each

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 48.66 for adults and USD 18.72 for children (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Self parking fee: USD 66.12 per night
  • Valet parking fee: USD 79.80 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

About Hilton Hotels and Resorts

  • Bed & Breakfast Packages for two at select locations
  • Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
  • Pre-arrival planning services
  • Pet Friendly Program

The Hilton Hotels and Resorts highlights above are subject to change without notice.

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