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The Alloy King of Prussia a Doubletree by Hilton

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Verified Reviews of The Alloy King of Prussia a Doubletree by Hilton

Below are the verified reviews from guests that we have booked recently:

"Outstanding"

Overall Score5.0/ 5

Everything was just perfect. Clean, delicious meals at the restaurant, staff was great too.

Josefina L. (Individual traveler, booked 1 room), from

24-Aug-2021 Verified Review, stayed from Fri Aug 20 to Sun Aug 22 2021 at a $152.93 average nightly rate.

"Nice restaurant/bar. Great food and drink."

Overall Score4.0/ 5

Disappointed with the cleanliness of the room. fridge hadn't been cleaned out from previous occupants. No comforter on one of our beds. No maid service. Restaurant/bar was great and wonderful service.

Liz C. (Group coordinator, booked 2 rooms), from

15-Jun-2021 Verified Review, stayed from Fri Jun 11 to Sun Jun 13 2021 at a $159.20 average nightly rate.

"Too Much Noise."

Overall Score3.0/ 5

Room was clean and beds were very comfortable. Too much noise from the room next door. Felt like the people who were causing the ruckus were in our room. Need to do a better job of reducing noise pollution.

Mark P. (Individual traveler, booked 1 room), from

13-Apr-2021 Verified Review, stayed from Sat Apr 10 to Sun Apr 11 2021 at a $88.99 average nightly rate.

"Good"

Overall Score4.0/ 5

The only thing was that we were not offered clean towels for the next day.

Kim C. (Individual traveler, booked 1 room), from

18-Jul-2020 Verified Review, stayed from Fri Jul 17 to Sun Jul 19 2020 at a $133.56 average nightly rate.

"Coffee machine didn’t work well at all and no coffee in the room."

Overall Score2.0/ 5

Telephone in the room didn’t work at all we,when we made a reservation didn’t tell us was under construction working.

Maria M. (Individual traveler, booked 1 room), from

14-Jul-2020 Verified Review, stayed from Mon Jul 13 to Tue Jul 14 2020 at a $129.00 average nightly rate.

"Covid plus renovations."

Overall Score4.0/ 5

I liked my room. However, with construction going on, the restaurant, bar and room service were out of service. Also no vending machines on my floor. The virus didn't help the situation. Loved my room.

Jay L. (Individual traveler, booked 1 room), from

22-Jun-2020 Verified Review, stayed from Tue Jun 16 to Sat Jun 20 2020 at a $73.50 average nightly rate.

"Disappointing"

Overall Score2.0/ 5

My son and I spent the night for a volleyball tournament he had early Sunday morning. The staff was friendly, however we tried to eat at the hotel restaurant and both of our meals were not edible. His food was undercooked and mine was charred. The bartender was very nice but the waitress complained about other staff in front of us and seemed to be extremely unhappy with her job. She complained non stop to the bartender. We were only a few feet away so we heard everything she was saying. Not quite the ambiance one expects after paying for a room and being served awful food. I asked the front desk if they had menus from local restaurants and were told that they were locked up because of the renovations. We ended up having to order food from door dash. We were told the TV system was down but we could rent a complimentary movie. We did rent the movie but weren’t able to watch it because the TV had such poor quality. The entire movie was grainy and kept pausing and cutting in and out. Overall my experience was dismal and disappointing. I’ve stayed at Hilton’s before and have never had such a mediocre stay.

Amanda E. (Individual traveler, booked 1 room), from

11-Feb-2020 Verified Review, stayed from Sat Feb 08 to Sun Feb 09 2020 at a $85.73 average nightly rate.

"Soccer tournament weekend stay."

Overall Score1.0/ 5

Reserved room using the TeamSnap reservation tab. Didn’t get breakfast coupons to use. Told to go to front desk before breakfast to get some and the supervisor at front desk would not give my family vouchers. Said I made reservation with Expedia which makes NO sense since I followed the team sign up prompt. Refused to pay that extra for breakfast for my whole family and therefore had to travel somewhere else. Unbelievable! My son was in full uniform too and they wouldn’t help me. Never again! Won’t be staying at your poor customer service driven chain again. Supervisor name: Tonya.

Christina C. (Individual traveler, booked 1 room), from

17-Nov-2019 Verified Review, stayed from Sat Nov 16 to Sun Nov 17 2019 at a $179.00 average nightly rate.

"Everything Great!"

Overall Score5.0/ 5

Everything great from the warm chocolate chip cookie at arrival, to the room, to the valet ride to and from the restaurant for dinner, to breakfast and to the helpful staff throughout.

Carol W. (Individual traveler, booked 1 room), from

30-Oct-2019 Verified Review, stayed from Sat Oct 26 to Sun Oct 27 2019 at a $129.22 average nightly rate.

"Absolutely Wonderful"

Overall Score5.0/ 5

From the very beginning our stay was exceptional. Accommodating service and proactive in ensuring we had everything needed/were taken care of. I highly recommend!

Kerry D. (Individual traveler, booked 1 room), from

22-Sep-2019 Verified Review, stayed from Fri Sep 20 to Sun Sep 22 2019 at a $105.33 average nightly rate.

"Overbooked"

Overall Score4.0/ 5

Was sent to Radisson first night due to overbooking. Not happy.

Cheryl S. (Individual traveler, booked 1 room), from

02-Aug-2019 Verified Review, stayed from Mon Jul 29 to Fri Aug 02 2019 at a $122.47 average nightly rate.

"I hot hurt by a piece of metal at the base of the bed."

Overall Score4.0/ 5

Waiting to see how it's going to be adressed. Thank you,.

Valerie S. (Individual traveler, booked 1 room), from

04-Oct-2014 Verified Review

Summary of Verified Reviews

Good

Summary of 1,072 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 79/100 based on reviews from all travelers.

"Good family hotel. Close to Prussia Mall. Good for sightseeing and located near shopping areas."

Bar

92/100

20 reviews

"Bar is awesome. Good bar service."

Location

86/100

91 reviews

"Well-located, although unfortunately the parking isn't easy." Great sightseeing, restaurants and shopping nearby.

Service

65/100

212 reviews

"Service is relatively professional, but reception and housekeeping are not great." Friendly bar staff, but poorly rated management. Room service could have been improved. Average restaurant service.

Room

57/100

252 reviews

"Average rooms, poorly cleaned and maintained." Small rooms and poorly cleaned bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Large rooms with standard TV's. Shower can be a problem.

Cleanliness

51/100

143 reviews

"Moderately clean hotel facilities." Problems with cleanliness in rooms, bathrooms, and pool area.

Pool

30/100

25 reviews

"Pool in need of cleaning."

Breakfast

27/100

28 reviews

"Breakfast can be improved."

Rated 77/100 based on reviews from families.

"Great location. Friendly service."

Location

83/100

28 reviews

"Great location near lots of shopping."

Service

73/100

46 reviews

"Friendly, more-or-less professional service, and so-so reception."

Room

52/100

63 reviews

"So-so beds and decent, big rooms." Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture. Shower can be a problem.

Cleanliness

50/100

38 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Comfort

49/100

28 reviews

"Noisy room lacking in comfort. Rooms are spacious with standard beds."

Breakfast

23/100

5 reviews

"Breakfast can be improved."

Rated 79/100 based on reviews from couples.

"Bar is awesome. Great shopping."

Location

87/100

9 reviews

"Great location."

Service

68/100

19 reviews

"Friendly service and acceptable reception."

Room

55/100

22 reviews

"Average rooms with standard beds." Guests complained about bathrooms and general cleanliness of the rooms.

Cleanliness

51/100

16 reviews

"Moderately clean hotel facilities. Rooms could be cleaner."

Pool

30/100

5 reviews

"Pool should be renewed."

Rated 82/100 based on reviews from solo travelers.

Service

61/100

9 reviews

"Service is adequate."

Room

52/100

6 reviews

"Room is all right."

Rated 80/100 based on reviews from business travelers.

Service

63/100

7 reviews

"Service is adequate."

Rated 73/100 based on reviews from all travelers.

"Good family hotel. Close to Prussia Mall. Good for sightseeing and located near shopping areas."

Bar

92/100

20 reviews

"Bar is awesome. Good bar service."

Location

86/100

90 reviews

"Well-located, although unfortunately the parking isn't easy." Great sightseeing, restaurants and shopping nearby.

Service

64/100

209 reviews

"Service is relatively professional, but reception and housekeeping are not great." Friendly bar staff, but poorly rated management. Room service could have been improved. Average restaurant service.

Room

56/100

248 reviews

"TV's, rooms, and beds are all okay." Rooms need more cleaning and maintenance, with poorly rated minibars. Small rooms and poorly cleaned bathrooms. Complaints about furnishing, kitchenettes, and A/C. Shower can be a problem.

Comfort

51/100

96 reviews

"Beds are decent and generally comfortable." Small bathrooms, noisy rooms, and deficient A/C.

Cleanliness

50/100

141 reviews

"Moderately clean hotel facilities." Problems with cleanliness in rooms, bathrooms, and pool area.

Pool

30/100

25 reviews

"Pool in need of cleaning."

Breakfast

27/100

28 reviews

"Breakfast can be improved."

Rated 75/100 based on reviews from families.

"Location is great. Good service."

Location

82/100

27 reviews

"Great location near lots of shopping."

Service

72/100

45 reviews

"Friendly, more-or-less professional service, and so-so reception."

Cleanliness

49/100

37 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Room

49/100

62 reviews

"Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture." So-so beds and decent, big rooms. Shower can be a problem.

Comfort

47/100

27 reviews

"Noisy room lacking in comfort. Rooms are spacious with standard beds."

Breakfast

23/100

5 reviews

"Breakfast can be improved."

Rated 75/100 based on reviews from couples.

"Bar is awesome. Great shopping."

Location

87/100

9 reviews

"Great location."

Service

68/100

19 reviews

"Friendly service and acceptable reception."

Room

55/100

22 reviews

"Average rooms with standard beds." Guests complained about bathrooms and general cleanliness of the rooms.

Cleanliness

51/100

16 reviews

"Moderately clean hotel facilities. Rooms could be cleaner."

Pool

30/100

5 reviews

"Pool should be renewed."

Rated 79/100 based on reviews from solo travelers.

Service

60/100

7 reviews

"Service is adequate."

Room

52/100

5 reviews

"Room is all right."

Rated 72/100 based on reviews from business travelers.

Service

63/100

7 reviews

"Service is adequate."

Customer Reviews of The Alloy King of Prussia a Doubletree by Hilton

Property Description

Located in King of Prussia, The Alloy King of Prussia - a DoubleTree by Hilton is in the business district, a 3-minute drive from King of Prussia Mall and 5 minutes from Valley Forge Casino. This 4-star hotel is 4.6 mi (7.4 km) from Elmwood Park Zoo and 5.5 mi (8.8 km) from Villanova University.

Grab a bite at Restaurant Three01, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 1:00 PM for a fee.

Make yourself at home in one of the 327 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless Internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

King of Prussia Mall - 2.4 km / 1.5 mi
Gulph Mills Tennis Club - 2.7 km / 1.7 mi
Einstein Healthcare Network - 2.9 km / 1.8 mi
King of Prussia Town Center - 3.4 km / 2.1 mi
Chester Valley Trail Trailhead - 3.5 km / 2.2 mi
Centre Theater - 3.7 km / 2.3 mi
Theatre Horizon - 3.8 km / 2.4 mi
Valley Forge Casino - 4.5 km / 2.8 mi
Valley Forge Convention Center - 4.7 km / 2.9 mi
Einstein Norristown Family Practice - 4.9 km / 3.1 mi
Valley Forge National Park Visitors Center - 5.9 km / 3.7 mi
Norristown Farm Park - 7 km / 4.3 mi
Elmwood Park Zoo - 7.4 km / 4.6 mi
Sullivan's Bridge Trail Trailhead - 8.3 km / 5.2 mi
Villanova University - 8.8 km / 5.5 mi

The nearest airports are:
Philadelphia International Airport (PHL) - 41.7 km / 25.9 mi
Blue Bell, PA (BBX-Wings Field) - 11.8 km / 7.3 mi
Philadelphia, PA (PNE-Northeast Philadelphia) - 41.4 km / 25.7 mi

The preferred airport for The Alloy King of Prussia - a DoubleTree by Hilton is Philadelphia International Airport (PHL).

Featured amenities include complimentary wired Internet access, a computer station, and express check-out. Planning an event in King of Prussia? This hotel has facilities measuring 24,000 square feet (2230 square meters), including a conference center.

Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Green Sustainability

Water conservation program, recycling program, environmentally responsible cleaners, water stations instead of bottled water

Amenities / Features

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Gift shops or newsstand
Dry cleaning/laundry service
Banquet hall
Wheelchair accessible (may have limitations)
Free grocery shopping service
Ballroom
Food and water bowls
Outdoor furniture
Meeting rooms
Conference space size (meters) - 2230
Shared microwave
Free wired Internet
Free WiFi
Braille or raised signage
In-room accessibility
Coffee shop or café
Wheelchair accessible parking
Free newspapers in lobby
Roll-in shower

Year Built - 1972
Total number of rooms - 327
Number of floors - 9

Car recommended
No cribs (infant beds) available
No rollaway/extra beds available

Wedding services
Accessible bathroom
Luggage storage
Express check-out
Grocery/convenience store
Porter/bellhop
24-hour front desk
Conference center
Breakfast available (surcharge)
Number of restaurants - 2
Bar/lounge
Outdoor seasonal pool
Smoke-free property
Coffee/tea in common areas
Elevator
Conference space
Computer station
Terrace
ATM/banking

Airport & Shuttle Information

Philadelphia International Airport - 25 miles / 35 minutes; $75.00 one way taxi; Tropiano Shuttle Service-$30 one way (CASH ONLY)

Local Shuttle Info: Complimentary hotel shuttle to local office and within 5 miles of hotel including the King of Prussia mall, Valley Forge National Park and over 70 restaurants

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 75

Maximum number of pets per room 2

Pet maximum weight in kg is 34

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Dog friendly hotel. Limit 2 dogs per room. One time non-refundable fee of $75.

Parking Info

Complimentary

Internet / WiFI

Complimentary

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for to-go breakfast: USD 10 for adults and USD 6 for children (approximately)
Pet fee: USD 75.00 per pet, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

The seasonal pool will be open from August 26 to September 06.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is recommended for transportation to and from this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast and dinner.
This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for dinner

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Food service has been amended for enhanced safety

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

About Doubletree Hotels

Delicious warm chocolate chip cookies upon check-in
HD TV's
Free Wi-Fi in public spaces
Premium bath products by Crabtree & Evelyn
DoubleTree Fitness Guest Rooms
Green-Certified Hotels
Eforea Spa offers three customized experiences for any guest
Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

Seasonality of Hotel Rates at The Alloy King of Prussia - a DoubleTree by Hilton

The graph above is seasonality of room rates for both our group quotes and the lowest online individual rates our rate checker could find at the time the group/meeting offer was entered. The best group deal shown is 39.7% in June 2022 and the highest average individual rate is $239 in the month of June 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Alloy King of Prussia - a DoubleTree by Hilton in a month when rates are lower.

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