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Radisson Lackawanna Station Hotel Scranton

138 Jefferson Avenue, Scranton, PA 18503 US near Exit 184 on I-81 (~1.0mi)
View Map Reservations: +1-800-760-7718
3.5 Star Property Near University of Scranton
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Very Good
4.0/5

Based on 53 guest reviews

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  • Free WiFi
  • Free airport transportation
  • Breakfast available (surcharge)
  • Fitness facilities
  • Stair-free path to entrance
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Smoke-free property
Select Your Room:
01/22/2022 - 01/23/2022
Searching all hotel inventory networks
3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Radisson Lackawanna Station Hotel Scranton

Below are the verified reviews from guests that we have booked recently:
"Excellent Stay!"
Overall Score5.0/ 5
Check in was smooth; staff was friendly and courteous. Room service dinners were great!
(Individual traveler, booked 1 room), from US flag
05-Nov-2021 Verified Review, stayed from Mon Nov 01 to Tue Nov 02 2021 at a $129.99 average nightly rate.
"Helpful staff, cool historical location."
Overall Score5.0/ 5
Everyone was so incredibly nice and helpful. The rooms are very clean and the atmosphere is neat.
(Individual traveler, booked 1 room), from US flag
04-Nov-2021 Verified Review, stayed from Wed Nov 03 to Thu Nov 04 2021 at a $142.99 average nightly rate.
"Beautiful hotel but can work on hospitality."
Overall Score3.0/ 5
We were so excited to stay at this hotel. Beautiful exterior and interior when you walk in. The restaurant Carmen’s looks just gorgeous. We found out later they didn’t offer dinner (even though website advertised it) but breakfast only. The room was not real clean. Sticky stuff all over the counter and hadn’t been vacuumed clearly! The front desk gave me cleaner and a rag to clean the surfaces. Front counter folks pleasant but waitresses at Trax were not pleasant and food took forever (over an hour) even though it didn’t seem real busy. It’s possible kitchen was understaffed, not sure.
(Individual traveler, booked 1 room), from US flag
04-Aug-2021 Verified Review, stayed from Sun Aug 01 to Mon Aug 02 2021 at a $126.99 average nightly rate.
"Very Comfortable"
Overall Score5.0/ 5
Good
(Individual traveler, booked 1 room), from US flag
10-Jul-2021 Verified Review, stayed from Fri Jul 09 to Sat Jul 10 2021 at a $182.99 average nightly rate.
"Historic railway building."
Overall Score5.0/ 5
Clean and staff is very friendly. Breakfast so/so.
(Individual traveler, booked 1 room), from US flag
07-Jul-2021 Verified Review, stayed from Wed Jun 30 to Mon Jul 05 2021 at a $282.72 average nightly rate.
"Great Visit!"
Overall Score5.0/ 5
Hotel was beautiful and room was clean!
(Individual traveler, booked 1 room), from US flag
28-Jun-2021 Verified Review, stayed from Fri Jun 25 to Sat Jun 26 2021 at a $201.99 average nightly rate.
"May Wedding Weekend."
Overall Score5.0/ 5
Wonderful hotel! The staff was great, the rooms were clean. The property is safe and fun to explore the old train station. All of the staff did an awesome job, even the great Dawn from the bar, celebrating her birthday with us! Thank you everyone who helped make this weekend special! Highly recommend this hotel for special intimite visits and big event visits.
(Individual traveler, booked 1 room), from US flag
19-May-2021 Verified Review, stayed from Sat May 15 to Sun May 16 2021 at a $131.00 average nightly rate.
"Hotel is Gorgeous, Service is Not."
Overall Score3.0/ 5
Very beautiful hotel. Looking forward to our first post COVID vacation and we were happy here but the service was mediocre at best. Except for the bar which was perfect.
(Individual traveler, booked 1 room), from US flag
05-May-2021 Verified Review, stayed from Tue May 04 to Thu May 06 2021 at a $117.99 average nightly rate.
"Excellent front desk service and room accommodations."
Overall Score5.0/ 5
The front desk personnel were excellent, really cared about making sure we were taken care of.
(Individual traveler, booked 1 room), from US flag
23-Mar-2021 Verified Review, stayed from Sat Mar 20 to Sun Mar 21 2021 at a $79.99 average nightly rate.
"Awesome"
Overall Score5.0/ 5
Beautiful Place
(Individual traveler, booked 1 room), from US flag
09-Feb-2021 Verified Review, stayed from Fri Feb 05 to Sun Feb 07 2021 at a $149.99 average nightly rate.
"Friendly Staff"
Overall Score3.0/ 5
Stayed here on our way back to Canada, room was a good size, older building with lots of charm. Room could have been cleaner, food crumbs on carpet and some black things on the bed spread. Staff was very friendly and helpful. My biggest complaint is value for money, over priced for the location and amenities.
(Individual traveler, booked 1 room), from US flag
23-Mar-2020 Verified Review, stayed from Fri Mar 20 to Sat Mar 21 2020 at a $117.46 average nightly rate.
"Poor Housekeeping"
Overall Score3.0/ 5
While the styling of the lobby, halls and room was nice, the cleanliness of the room was poor. Room 413: Different kinds of hair balls in the bathroom, hairs in the sheets and in the tub. Stains on the curtains, couch, rug and chair. Someone did come up to wipe initial soil away after a call to the front desk, but when we kept discovering more and more issues, it seemed pointless to keep calling. No hotel directory or description of services was provided and we were left looking for ice, tissues and wastepaper baskets. For $250 for the night, I expected luxury—I did not receive it.
(Individual traveler, booked 1 room), from US flag
16-Feb-2020 Verified Review, stayed from Fri Feb 14 to Sat Feb 15 2020 at a $224.10 average nightly rate.

Summary of Verified Reviews

84
Very Good

Summary of 1,741 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 84/100 based on reviews from all travelers.

"Very good hotel. Close to restaurants, bars and shopping areas. Awesome vibe."

Amenities

86/100
237 reviews

"Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful." Beautiful architecture. Elevator in need of updating. Adequate meeting & event facilities.

Bar

85/100
59 reviews

"Bar is awesome. Good bar service."

Location

83/100
199 reviews

"Great location. Accessible by car, but parking is costly." Centrally located, near restaurants, bars, and shopping.

Vibe

81/100
179 reviews

"Awesome vibe. Pleasant entrance area. Stylish hotel. Friendly atmosphere." Hotel could use some updating.

Food

79/100
173 reviews

"Spotless dining area with delicious food." Dining experience was subpar, but the menu and prices are alright.

Service

76/100
395 reviews

"Friendly bar staff, but poorly rated management." Professional service at the reception and restaurant. Room service could have been improved.

Room

69/100
447 reviews

"Average but big rooms with wonderful views, and okay beds." Poorly cleaned and maintained old rooms with small bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower was ok. Good minibar.

Breakfast

60/100
62 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

53/100
249 reviews

"Dining area is relatively clean. Rooms could be cleaner." Moderately clean hotel facilities.

WiFi

34/100
21 reviews

"Wifi quality could be improved."

Rated 79/100 based on reviews from families.

"Fair breakfast prices."

Amenities

87/100
42 reviews

"Great hotel buildings and entrance area."

Location

80/100
33 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

68/100
62 reviews

"Service is average, but very friendly." Reception and restaurant service were acceptable, but there are complaints about the housekeeping.

Room

63/100
73 reviews

"Rooms are large enough and clean enough, but with flawed maintenance and subpar beds." Small rooms and poorly cleaned bathrooms.

Breakfast

62/100
14 reviews

"Breakfast is average."

Cleanliness

52/100
43 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Comfort

48/100
35 reviews

"Generally uncomfortable, particularly beds, with noisy rooms and poor bathrooms." Average sized rooms.

Rated 84/100 based on reviews from couples.

"Beautiful architecture. Great view."

Bar

88/100
8 reviews

"Bar is awesome."

Amenities

87/100
24 reviews

"Great hotel buildings and entrance area. Beautiful architecture."

Location

84/100
26 reviews

"Great location."

Vibe

79/100
20 reviews

"Awesome vibe. Stylish hotel. Hotel could use some updating." Pleasant entrance area.

Food

79/100
22 reviews

"Delicious food."

Service

77/100
39 reviews

"Friendly service, and reception was okay."

Room

68/100
53 reviews

"Big rooms with mediocre maintenance and cleanliness and so-so beds."

Cleanliness

57/100
22 reviews

"Room cleanliness is acceptable."

Breakfast

55/100
5 reviews

"Breakfast is average."

Value

54/100
11 reviews

"Fairly good value for money."

Rated 82/100 based on reviews from business travelers.

"Pleasant entrance area. Friendly service."

Amenities

86/100
6 reviews

"Nice building."

Location

81/100
5 reviews

"Great location."

Service

78/100
14 reviews

"Friendly service."

Vibe

77/100
5 reviews

"Awesome vibe."

Food

76/100
8 reviews

"Delicious food."

Room

69/100
15 reviews

"Room cleanliness is acceptable."

Comfort

57/100
7 reviews

"Comfortable."

Cleanliness

56/100
11 reviews

"Room cleanliness is acceptable."

Rated 76/100 based on reviews from solo travelers.

"Professional service. Bar is awesome."

Amenities

87/100
10 reviews

"Nice building."

Service

80/100
14 reviews

"Fantastic service."

Location

79/100
6 reviews

"Great location."

Vibe

77/100
7 reviews

"Awesome vibe."

Food

75/100
6 reviews

"Delicious food."

Room

64/100
18 reviews

"Rooms are acceptable but need cleaning."

Cleanliness

49/100
11 reviews

"Rooms could be cleaner."

Comfort

49/100
10 reviews

"More comfort would be nice."

Rated 78/100 based on reviews from all travelers.

"Very good hotel. Close to restaurants, bars and shopping areas. Awesome vibe."

Bar

86/100
58 reviews

"Bar is awesome. Good bar service."

Amenities

86/100
236 reviews

"Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful." Beautiful architecture. Elevator in need of updating. Adequate meeting & event facilities.

Location

83/100
198 reviews

"Great location. Accessible by car, but parking is costly." Centrally located, near restaurants, bars, and shopping.

Vibe

81/100
177 reviews

"Awesome vibe. Pleasant entrance area. Stylish hotel. Friendly atmosphere." Hotel could use some updating.

Food

79/100
172 reviews

"Spotless dining area with delicious food." Dining experience was subpar, but the menu and prices are alright.

Service

76/100
392 reviews

"Friendly bar staff, but poorly rated management." Professional service at the reception and restaurant. Room service could have been improved.

Room

69/100
445 reviews

"Decent beds and rooms, great views." Poorly maintained and cleaned rooms. Outdated rooms with small bathrooms and poor furniture. Substandard bathrooms, televisions, and air conditioning. Shower was ok. Good minibar.

Breakfast

60/100
62 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

53/100
248 reviews

"Dining area is relatively clean. Rooms could be cleaner." Moderately clean hotel facilities.

WiFi

34/100
21 reviews

"Wifi quality could be improved."

Rated 77/100 based on reviews from families.

"Fair breakfast prices."

Amenities

87/100
42 reviews

"Great hotel buildings and entrance area."

Location

80/100
33 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

68/100
62 reviews

"Service is average, but very friendly." Reception and restaurant service were acceptable, but there are complaints about the housekeeping.

Breakfast

62/100
14 reviews

"Breakfast is average."

Room

62/100
72 reviews

"Rooms are large enough and clean enough, but with flawed maintenance and subpar beds." Small rooms and poorly cleaned bathrooms.

Cleanliness

52/100
42 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Comfort

48/100
34 reviews

"Generally uncomfortable, particularly beds, with noisy rooms and poor bathrooms." Average sized rooms.

Rated 82/100 based on reviews from couples.

"Beautiful architecture. Great view."

Bar

88/100
8 reviews

"Bar is awesome."

Amenities

87/100
24 reviews

"Great hotel buildings and entrance area. Beautiful architecture."

Location

84/100
26 reviews

"Great location."

Vibe

79/100
19 reviews

"Awesome vibe. Stylish hotel. Hotel could use some updating." Pleasant entrance area.

Food

79/100
22 reviews

"Delicious food."

Service

76/100
38 reviews

"Friendly service, and reception was okay."

Room

68/100
53 reviews

"Big rooms with mediocre maintenance and cleanliness and so-so beds."

Cleanliness

57/100
22 reviews

"Room cleanliness is acceptable."

Breakfast

55/100
5 reviews

"Breakfast is average."

Value

54/100
11 reviews

"Fairly good value for money."

Rated 82/100 based on reviews from business travelers.

"Pleasant entrance area. Friendly service."

Amenities

86/100
6 reviews

"Nice building."

Location

81/100
5 reviews

"Great location."

Service

78/100
14 reviews

"Friendly service."

Vibe

77/100
5 reviews

"Awesome vibe."

Food

76/100
8 reviews

"Delicious food."

Room

69/100
15 reviews

"Room cleanliness is acceptable."

Comfort

57/100
7 reviews

"Comfortable."

Cleanliness

56/100
11 reviews

"Room cleanliness is acceptable."

Rated 76/100 based on reviews from solo travelers.

"Bar is awesome. Stylish hotel."

Amenities

86/100
9 reviews

"Nice building."

Service

80/100
13 reviews

"Fantastic service."

Location

79/100
6 reviews

"Great location."

Vibe

77/100
7 reviews

"Awesome vibe."

Food

75/100
6 reviews

"Delicious food."

Room

63/100
17 reviews

"Rooms are acceptable but need cleaning."

Cleanliness

49/100
11 reviews

"Rooms could be cleaner."

Comfort

49/100
10 reviews

"More comfort would be nice."

Review Semantics by TrustYou

Property Description

Radisson Lackawanna Station Hotel Scranton is in the heart of Scranton, within a 5-minute walk of Lackawanna County Visitors Bureau and University of Scranton. This hotel is 7.8 mi (12.5 km) from Montage Mountain Ski Resort and 0.3 mi (0.6 km) from The Mall at Steamtown.

Grab a bite at Carmens Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Make yourself at home in one of the 146 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Lackawanna County Visitors Bureau - 0.1 km / 0.1 mi
University of Scranton - 0.3 km / 0.2 mi
The Mall at Steamtown - 0.6 km / 0.3 mi
Lackawanna River - 0.9 km / 0.6 mi
The Commonwealth Medical College - 1.1 km / 0.7 mi
Moses Taylor Hospital - 1.3 km / 0.8 mi
Moses Taylor Hospital - 1.3 km / 0.8 mi
Electric City Trolley Station and Museum - 1.4 km / 0.9 mi
Steamtown National Historic Site - 1.6 km / 1 mi
Everhart Museum - 1.9 km / 1.2 mi
Nay Aug Park - 2.4 km / 1.5 mi
Houdini Museum - 3.8 km / 2.3 mi
Marywood University - 4.2 km / 2.6 mi
Anthracite Heritage Museum - 6.3 km / 3.9 mi
Lackawanna Coal Mine Tour - 6.5 km / 4 mi

The preferred airport for Radisson Lackawanna Station Hotel Scranton is Wilkes-Barre Scranton Intl. Airport (AVP) - 14.3 km / 8.9 mi

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include wedding services, a ballroom, and a vending machine.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • RV, bus, truck parking (surcharge)
  • Parking (limited spaces)
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • Free airport transportation
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Water dispenser
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Elevator
  • Fitness facilities
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Vending machine
  • Number of buildings/towers - 1
  • Year Built - 1908
  • Total number of rooms - 146
  • Number of floors - 6
  • Professional property host/manager
  • No cribs (infant beds) available
  • Reception hall
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Smoke-free property
  • Conference space
  • Self parking (surcharge)
  • Computer station
  • ATM/banking
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

8.2 miles from Wilkes-Barre/Scranton International Airport Complimentary airport shuttle from 7am-11:30pm. Taxi approximately $35.00 for 1 person, approximately $55.00 for 2 guests

Local Shuttle Info: Not available

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Maximum number of pets per room 2

Pet maximum weight in kg is 23

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Only dogs are allowed

Pets allowed

$75.00 per pet not to exceed pets of lbs and certain breeds are not allowed

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 for adults, USD 15 and USD 30 for children (approximately)
  • Self parking fee: USD 5 per night (in/out privileges)
  • Pet fee: USD 70 per accommodation, per stay plus USD 10 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 15.00 per night
  • In-room microwave fee: USD 15.00 per night
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Safe Travels (WTTC - Global)

Property confirms they are implementing enhanced cleaning measures

About Radisson Hotels

  • Radisson, Radisson Blu, and Radisson Red
  • 400+ Radisson hotels worldwide
  • Basic amenities include free high-speed internet, full-service restaurant and room service, fitness facility, business center, and pool
  • Flexible meeting and banquet space for any business meeting, family reunion, celebration, etc

The Radisson Hotels highlights above are subject to change without notice.

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