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Radisson Lackawanna Station Hotel Scranton

138 Jefferson Avenue, Scranton, PA 18503 US near Exit 184 on I-81 (~1.0mi)
View Map Reservations: +1-800-760-7718
3.5 Star Property Near Lackawanna County Visitors Bureau
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Very Good
4.0/5

Based on 53 guest reviews

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  • Free WiFi
  • Free airport transportation
  • Breakfast available (surcharge)
  • Fitness facilities
  • Stair-free path to entrance
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Smoke-free property
Select Your Room:
11/29/2022 - 11/30/2022
Searching all hotel inventory networks
4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Radisson Lackawanna Station Hotel Scranton

Below are the verified reviews from guests that we have booked recently:
"Extraordinary Hotel in Historic Train Station!"
Overall Score5.0/ 5
A stay at the Lackawanna Station Radison is extraordinary because you are in a train station of yesteryear. The lobby is marbled and a work of art, taking your imagination to what it may have been like 100 years ago. The room was clean and nicely appointed. The breakfast at Carmen?s in the lobby area was delicious, coffee very rich and quite reasonable. If you?re in the Scranton area, it?s well worth staying here.
(Individual traveler, booked 1 room), from US flag
23-Aug-2022 Verified Review, stayed from Mon Aug 22 to Tue Aug 23 2022 at a $119.44 average nightly rate.
"Excellent Stay!"
Overall Score5.0/ 5
Check in was smooth; staff was friendly and courteous. Room service dinners were great!
(Individual traveler, booked 1 room), from US flag
05-Nov-2021 Verified Review, stayed from Mon Nov 01 to Tue Nov 02 2021 at a $129.99 average nightly rate.
"Helpful staff, cool historical location."
Overall Score5.0/ 5
Everyone was so incredibly nice and helpful. The rooms are very clean and the atmosphere is neat.
(Individual traveler, booked 1 room), from US flag
04-Nov-2021 Verified Review, stayed from Wed Nov 03 to Thu Nov 04 2021 at a $142.99 average nightly rate.
"Beautiful hotel but can work on hospitality."
Overall Score3.0/ 5
We were so excited to stay at this hotel. Beautiful exterior and interior when you walk in. The restaurant Carmen?s looks just gorgeous. We found out later they didn?t offer dinner (even though website advertised it) but breakfast only. The room was not real clean. Sticky stuff all over the counter and hadn?t been vacuumed clearly! The front desk gave me cleaner and a rag to clean the surfaces. Front counter folks pleasant but waitresses at Trax were not pleasant and food took forever (over an hour) even though it didn?t seem real busy. It?s possible kitchen was understaffed, not sure.
(Individual traveler, booked 1 room), from US flag
04-Aug-2021 Verified Review, stayed from Sun Aug 01 to Mon Aug 02 2021 at a $126.99 average nightly rate.
"Very Comfortable"
Overall Score5.0/ 5
Good
(Individual traveler, booked 1 room), from US flag
10-Jul-2021 Verified Review, stayed from Fri Jul 09 to Sat Jul 10 2021 at a $182.99 average nightly rate.
"Historic railway building."
Overall Score5.0/ 5
Clean and staff is very friendly. Breakfast so/so.
(Individual traveler, booked 1 room), from US flag
07-Jul-2021 Verified Review, stayed from Wed Jun 30 to Mon Jul 05 2021 at a $282.72 average nightly rate.
"Great Visit!"
Overall Score5.0/ 5
Hotel was beautiful and room was clean!
(Individual traveler, booked 1 room), from US flag
28-Jun-2021 Verified Review, stayed from Fri Jun 25 to Sat Jun 26 2021 at a $201.99 average nightly rate.
"May Wedding Weekend."
Overall Score5.0/ 5
Wonderful hotel! The staff was great, the rooms were clean. The property is safe and fun to explore the old train station. All of the staff did an awesome job, even the great Dawn from the bar, celebrating her birthday with us! Thank you everyone who helped make this weekend special! Highly recommend this hotel for special intimite visits and big event visits.
(Individual traveler, booked 1 room), from US flag
19-May-2021 Verified Review, stayed from Sat May 15 to Sun May 16 2021 at a $131.00 average nightly rate.
"Hotel is Gorgeous, Service is Not."
Overall Score3.0/ 5
Very beautiful hotel. Looking forward to our first post COVID vacation and we were happy here but the service was mediocre at best. Except for the bar which was perfect.
(Individual traveler, booked 1 room), from US flag
05-May-2021 Verified Review, stayed from Tue May 04 to Thu May 06 2021 at a $117.99 average nightly rate.
"Excellent front desk service and room accommodations."
Overall Score5.0/ 5
The front desk personnel were excellent, really cared about making sure we were taken care of.
(Individual traveler, booked 1 room), from US flag
23-Mar-2021 Verified Review, stayed from Sat Mar 20 to Sun Mar 21 2021 at a $79.99 average nightly rate.
"Awesome"
Overall Score5.0/ 5
Beautiful Place
(Individual traveler, booked 1 room), from US flag
09-Feb-2021 Verified Review, stayed from Fri Feb 05 to Sun Feb 07 2021 at a $149.99 average nightly rate.
"Friendly Staff"
Overall Score3.0/ 5
Stayed here on our way back to Canada, room was a good size, older building with lots of charm. Room could have been cleaner, food crumbs on carpet and some black things on the bed spread. Staff was very friendly and helpful. My biggest complaint is value for money, over priced for the location and amenities.
(Individual traveler, booked 1 room), from US flag
23-Mar-2020 Verified Review, stayed from Fri Mar 20 to Sat Mar 21 2020 at a $117.46 average nightly rate.
"Poor Housekeeping"
Overall Score3.0/ 5
While the styling of the lobby, halls and room was nice, the cleanliness of the room was poor. Room 413: Different kinds of hair balls in the bathroom, hairs in the sheets and in the tub. Stains on the curtains, couch, rug and chair. Someone did come up to wipe initial soil away after a call to the front desk, but when we kept discovering more and more issues, it seemed pointless to keep calling. No hotel directory or description of services was provided and we were left looking for ice, tissues and wastepaper baskets. For $250 for the night, I expected luxury?I did not receive it.
(Individual traveler, booked 1 room), from US flag
16-Feb-2020 Verified Review, stayed from Fri Feb 14 to Sat Feb 15 2020 at a $224.10 average nightly rate.

Summary of Verified Reviews

85
Very Good

Summary of 1,918 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 85/100 based on reviews from all travelers.

Very good business hotel. Located near shopping areas with easy access to parking. Awesome vibe.

Bar

90/100
52 reviews

Bar is awesome. Good bar service.

Amenities

84/100
277 reviews

Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Beautiful architecture. Elevator in need of updating.

Location

83/100
235 reviews

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping.

Food

80/100
188 reviews

Great menu and food but poor all-round dining experience.

Vibe

78/100
204 reviews

Awesome vibe. Stylish hotel. Friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Good for business people.

Service

75/100
440 reviews

Efficient, friendly service, but complaints about management. Reception and bar service are excellent. Average wait staff and housekeeping. Room service could have been improved.

Room

66/100
511 reviews

Rooms and beds are adequate. Views are great, but rooms are outdated and poorly-maintained. Poor quality TV's, furniture, and kitchenettes. Small rooms and poorly cleaned bathrooms. Great shower.

Breakfast

61/100
78 reviews

Decent and moderately priced breakfast.

Cleanliness

54/100
271 reviews

Cleanliness is lacking in rooms and bathrooms.

WiFi

41/100
31 reviews

Wifi quality could be improved.

Rated 84/100 based on reviews from families.

Wonderful sightseeing.

Location

86/100
46 reviews

Well-located, although unfortunately the parking isn't easy.

Amenities

85/100
53 reviews

Nice building. Beautiful architecture.

Food

81/100
23 reviews

Dining experience is not great but the food is generally good.

Service

74/100
76 reviews

Friendly service, good reception, and okay professionalism and restaurant service.

Room

67/100
86 reviews

Rooms and beds are adequate. Old rooms could use maintenance, with small bathrooms.

Cleanliness

60/100
43 reviews

Room cleanliness is acceptable. Clean hotel facilities.

Breakfast

58/100
16 reviews

Decent and moderately priced breakfast.

WiFi

25/100
5 reviews

Wifi quality could be improved.

Rated 82/100 based on reviews from couples.

Great view. Great shower.

Bar

92/100
8 reviews

Bar is awesome.

Amenities

87/100
39 reviews

Great hotel buildings and entrance area. Beautiful architecture.

Location

83/100
31 reviews

Well-located, although unfortunately the parking isn't easy.

Food

82/100
33 reviews

Menu is excellent with tasty food.

Vibe

76/100
30 reviews

Awesome vibe. Stylish hotel. Friendly atmosphere. Hotel could use some updating. Pleasant entrance area.

Service

73/100
47 reviews

Friendly and professional service, with great reception but subpar housekeeping.

Breakfast

65/100
11 reviews

Breakfast is average.

Room

57/100
80 reviews

Excellent views from decently sized rooms with okay beds. Guests complained about bathrooms and general cleanliness of the rooms. Great shower.

Cleanliness

50/100
32 reviews

Buildings are reasonably clean, but less well kept up rooms.

Rated 81/100 based on reviews from solo travelers.

Friendly atmosphere. Stylish hotel.

Amenities

82/100
13 reviews

Nice building.

Food

77/100
6 reviews

Delicious food.

Service

76/100
13 reviews

Fantastic service.

Vibe

70/100
6 reviews

Decent vibe.

Room

59/100
21 reviews

Average-sized rooms with alright beds. Rooms could be cleaner.

Comfort

50/100
12 reviews

Mediocre comfort, room sizes and beds.

Cleanliness

48/100
12 reviews

Rooms could be cleaner.

Rated 85/100 based on reviews from business travelers.

Friendly service. Great reception.

Amenities

84/100
5 reviews

Nice building.

Food

76/100
6 reviews

Delicious food.

Service

75/100
13 reviews

Friendly service.

Room

62/100
11 reviews

Room cleanliness is acceptable.

Cleanliness

57/100
11 reviews

Room cleanliness is acceptable.

Rated 81/100 based on reviews from all travelers.

Very good business hotel. Located near shopping areas with easy access to parking. Awesome vibe.

Bar

91/100
51 reviews

Bar is awesome. Good bar service.

Amenities

84/100
275 reviews

Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Beautiful architecture. Elevator in need of updating.

Location

83/100
227 reviews

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping.

Food

80/100
185 reviews

Great menu and food but poor all-round dining experience.

Vibe

78/100
201 reviews

Awesome vibe. Stylish hotel. Friendly atmosphere. Hotel could use some updating. Pleasant entrance area.

Service

75/100
434 reviews

Friendly service, but poorly rated management. Average wait staff and housekeeping. Great, professional bar service. Room service could have been improved.

Room

66/100
502 reviews

Rooms and beds are adequate. Views are great, but rooms are outdated and poorly-maintained. Poor quality TV's, furniture, and kitchenettes. Small rooms and poorly cleaned bathrooms. Great shower.

Breakfast

61/100
77 reviews

Decent and moderately priced breakfast.

Cleanliness

55/100
268 reviews

Cleanliness is lacking in rooms and bathrooms.

WiFi

42/100
30 reviews

Wifi quality could be improved.

Rated 83/100 based on reviews from families.

Wonderful sightseeing.

Bar

88/100
5 reviews

Bar is awesome.

Location

86/100
44 reviews

Well-located, although unfortunately the parking isn't easy.

Amenities

85/100
53 reviews

Nice building. Beautiful architecture.

Food

82/100
22 reviews

Delicious food.

Service

75/100
75 reviews

Friendly service, good reception, and okay professionalism and restaurant service.

Room

66/100
83 reviews

Rooms and beds are adequate. Old rooms could use maintenance, with small bathrooms.

Cleanliness

59/100
42 reviews

Room cleanliness is acceptable. Clean hotel facilities.

Breakfast

58/100
16 reviews

Decent and moderately priced breakfast.

WiFi

25/100
5 reviews

Wifi quality could be improved.

Rated 81/100 based on reviews from couples.

Great view. Great shower.

Bar

92/100
8 reviews

Bar is awesome.

Amenities

87/100
38 reviews

Great hotel buildings and entrance area. Beautiful architecture.

Food

82/100
31 reviews

Menu is excellent with tasty food.

Location

82/100
28 reviews

Well-located, although unfortunately the parking isn't easy.

Vibe

76/100
28 reviews

Awesome vibe. Stylish hotel. Hotel could use some updating. Friendly atmosphere. Pleasant entrance area.

Service

73/100
45 reviews

Friendly and professional service, with great reception but subpar housekeeping.

Breakfast

65/100
11 reviews

Breakfast is average.

Room

59/100
77 reviews

Excellent views from decently sized rooms with okay beds. Rooms could be cleaner. Great shower.

Cleanliness

51/100
31 reviews

Buildings are reasonably clean, but less well kept up rooms.

Rated 80/100 based on reviews from solo travelers.

Friendly atmosphere. Stylish hotel.

Amenities

82/100
12 reviews

Nice building.

Food

77/100
6 reviews

Delicious food.

Service

76/100
12 reviews

Fantastic service.

Vibe

70/100
6 reviews

Decent vibe.

Room

58/100
20 reviews

Average-sized rooms with alright beds. Rooms could be cleaner.

Comfort

50/100
12 reviews

Mediocre comfort, room sizes and beds.

Cleanliness

48/100
12 reviews

Rooms could be cleaner.

Rated 84/100 based on reviews from business travelers.

Friendly service. Great location.

Amenities

84/100
5 reviews

Nice building.

Food

76/100
6 reviews

Delicious food.

Service

75/100
13 reviews

Friendly service.

Room

62/100
11 reviews

Room cleanliness is acceptable.

Cleanliness

57/100
11 reviews

Room cleanliness is acceptable.

Review Semantics by TrustYou

Property Description

A stay at Radisson Lackawanna Station Hotel Scranton places you in the heart of Scranton, steps from Lackawanna County Visitors Bureau and 5 minutes by foot from University of Scranton. This hotel is 0.3 mi (0.6 km) from The Mall at Steamtown and 0.6 mi (1 km) from Lackawanna River.

Grab a bite at Trax Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Make yourself at home in one of the 146 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Lackawanna County Visitors Bureau - 0.1 km / 0.1 mi
University of Scranton - 0.4 km / 0.3 mi
The Mall at Steamtown - 0.6 km / 0.3 mi
Lackawanna River - 0.9 km / 0.6 mi
The Commonwealth Medical College - 1.1 km / 0.7 mi
Moses Taylor Hospital - 1.3 km / 0.8 mi
Moses Taylor Hospital - 1.3 km / 0.8 mi
Electric City Trolley Station and Museum - 1.4 km / 0.9 mi
Steamtown National Historic Site - 1.6 km / 1 mi
Lackawanna River Heritage Trail - 1.8 km / 1.1 mi
Everhart Museum - 1.9 km / 1.2 mi
Nay Aug Park - 2.4 km / 1.5 mi
Houdini Museum - 3.5 km / 2.2 mi
Marywood University - 4.2 km / 2.6 mi
Anthracite Heritage Museum - 6.1 km / 3.8 mi

The preferred airport for Radisson Lackawanna Station Hotel Scranton is Wilkes-Barre Scranton Intl. Airport (AVP) - 13.9 km / 8.6 mi

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include wedding services, a ballroom, and a vending machine.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • RV, bus, truck parking (surcharge)
  • Parking (limited spaces)
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • Free airport transportation
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Water dispenser
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Elevator
  • Fitness facilities
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Vending machine
  • Number of buildings/towers - 1
  • Year Built - 1908
  • Total number of rooms - 146
  • Number of floors - 6
  • Professional property host/manager
  • No cribs (infant beds) available
  • Reception hall
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Off-street parking
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 2
  • Safe-deposit box at front desk
  • Smoke-free property
  • Conference space
  • Self parking (surcharge)
  • Computer station
  • ATM/banking
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

8.2 miles from Wilkes-Barre/Scranton International Airport Complimentary airport shuttle from 7am-11:30pm. Taxi approximately $35.00 for 1 person, approximately $55.00 for 2 guests

Local Shuttle Info: Not available

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Maximum number of pets per room 2

Pet maximum weight in kg is 23

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Only dogs are allowed

Pets allowed

$75.00 per pet not to exceed pets of lbs and certain breeds are not allowed

Misc Fees / Policies

  • Breakfast fee: between USD 15 and USD 30 for adults, USD 15 and USD 30 for children (approximately)
  • Self parking fee: USD 5 per night (in/out privileges)
  • Pet fee: USD 70 per accommodation, per stay plus USD 10 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 15.00 per night
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Safe Travels (WTTC - Global)

Property confirms they are implementing enhanced cleaning measures

About Radisson Hotels

  • Radisson, Radisson Blu, and Radisson Red
  • 400+ Radisson hotels worldwide
  • Basic amenities include free high-speed internet, full-service restaurant and room service, fitness facility, business center, and pool
  • Flexible meeting and banquet space for any business meeting, family reunion, celebration, etc

The Radisson Hotels highlights above are subject to change without notice.

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