Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Hampton Inn Buffalo Airport / Galleria Mall
Below are the verified reviews from guests that we have booked recently:
"Exceeded My Expectations and Was Way Better Than I Expected."
Overall Score5.0/5
Very Clean, Greeted with a Smile, Extremely friendly and Went extra mile to make sure that I received my Hilton Honor reward points.
Stephanie B. (Individual traveler, booked 1 room), from
07-Jul-2021 Verified Review, stayed from Fri Jul 02 to Sun Jul 04 2021 at a $180.99 average nightly rate.
"Good Place to Stay"
Overall Score4.0/5
Overall, the hotel was good, pool was nice. Breakfast buffet was good. Beds were comfortable and access to the hwy was good. T
Michael P. (Individual traveler, booked 1 room), from
01-Mar-2020 Verified Review, stayed from Fri Feb 28 to Sun Mar 01 2020 at a $120.20 average nightly rate.
"Billing Issues, No Hot Water, Lost water pressure during stay."
Overall Score1.0/5
Upon arriving at this hotel we had already been billed in full after booking through Hotels for Teams. When we checked in the hotel staff proceeded to charge me again for my stay claiming we never paid in full. Upon showing them the charges through my CHASE.Com app and my confirmation email they proceeded to argue with me and told me I should have booked through them instead of a third party. When I advised them that I had to book through Hotels for Teams as this was a stay and play cheer competition they again told me that they had no record of my reservation and I would have to talk to Hotels for Teams to get my money back. After a long argument going back and forth the hotel finally agreed that they made a mistake and I would have to wait three five days for my card to be refunded. I advised them this was unacceptable and they made phone calls and had the money back to me by the morning. That evening after the pool my kids tried taking a shower and it took about five minutes of running the water to get warm water at best. Same issue with the hot water in the morning. The second evening when the kids were trying to take a shower there was no water pressure. Just a small trickle of water. Hotel staff said they werre woringon a solution to the problem and it was fixed by morning. I did receive a call from the manager the next morning apologizing about the billing and offering rewards points which have not been received as of today 03/07/2019. I stay in a lot of hotels and this was one of the worst experiences I have ever had. The staff was not very welcoming or willing to fix my issues. Made me and my family feel as though it was our fault for the booking issue.
Nicole B. (Individual traveler, booked 1 room), from
07-Mar-2019 Verified Review, stayed from Fri Mar 01 to Mon Mar 04 2019 at a $123.80 average nightly rate.
"Enjoyable"
Overall Score4.0/5
Only complaint is we didn’t have any water in our room Saturday night.
Douglas D. (Individual traveler, booked 1 room), from
06-Mar-2019 Verified Review, stayed from Fri Mar 01 to Sun Mar 03 2019 at a $139.00 average nightly rate.
"Enjoyable"
Overall Score4.0/5
Only complaint is we didn’t have any water in our room Saturday night.
Douglas D. (Individual traveler, booked 1 room), from
06-Mar-2019 Verified Review, stayed from Fri Mar 01 to Sun Mar 03 2019 at a $139.00 average nightly rate.
"Friendly employees and very clean rooms."
Overall Score5.0/5
Great place to stay!
Joseph W. (Individual traveler, booked 1 room), from
17-Nov-2018 Verified Review, stayed from Wed Nov 14 to Thu Nov 15 2018 at a $110.70 average nightly rate.
"Clean and Comfortable."
Overall Score5.0/5
I always stay at Hampton Inns. Keep the good work up. The breakfast is always the best quality, and the rooms are always clean and spacious. A great combination for a perfect hotel experience.
Richard R. (Individual traveler, booked 1 room), from
14-Jul-2014 Verified Review, stayed from Fri Jul 11 to Sat Jul 12 2014 at a $195.32 average nightly rate.
Summary of Verified Reviews
90
Excellent
Summary of 403 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Excellent budget hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe."
Vibe
100/100
7 reviews
"Awesome vibe. Fine for a budget trip. Awesome for families."Good for business people.
Value
96/100
13 reviews
"Best value for money."
Service
92/100
93 reviews
"Reception is decent, with overall friendly and professional service."
Location
90/100
46 reviews
"Great location. Shopping, restaurants and bars in the area are great."
Pool
81/100
13 reviews
"Great pool."
Room
78/100
73 reviews
"Spacious and tidy rooms."Poor bathrooms and substandard room maintenance.
Cleanliness
78/100
60 reviews
"Clean hotel facilities. Clean rooms."
Breakfast
67/100
32 reviews
"Breakfast is average."
Rated 90/100 based on reviews from families.
"Great pool. Great room."
Service
93/100
19 reviews
"Friendly service."
Location
92/100
10 reviews
"Great location."
Pool
79/100
6 reviews
"Great pool."
Cleanliness
79/100
12 reviews
"Clean rooms."
Room
70/100
14 reviews
"Clean, reasonable rooms."
Breakfast
66/100
6 reviews
"Breakfast is average."
Rated 85/100 based on reviews from all travelers.
"Excellent budget hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe."
Vibe
100/100
7 reviews
"Awesome vibe."
Value
96/100
13 reviews
"Best value for money."
Location
94/100
43 reviews
"Great location. Shopping, restaurants and bars in the area are great."
Service
92/100
89 reviews
"Reception is decent, with overall friendly and professional service."
Pool
78/100
11 reviews
"Great pool."
Room
78/100
73 reviews
"Spacious and tidy rooms."Poor bathrooms and substandard room maintenance.
Cleanliness
77/100
58 reviews
"Clean hotel facilities. Clean rooms."
Breakfast
66/100
31 reviews
"Breakfast is average."
Rated 89/100 based on reviews from families.
"Great room. Fantastic service."
Service
93/100
18 reviews
"Friendly service."
Location
92/100
9 reviews
"Great location."
Cleanliness
78/100
10 reviews
"Clean rooms."
Room
70/100
14 reviews
"Clean, reasonable rooms."
Breakfast
65/100
5 reviews
"Breakfast is average."
Customer Reviews of Hampton Inn Buffalo Airport / Galleria Mall
4.3 of 5Overall
4.1 of 5Amenities
5.0 of 5Quality
4.7 of 5Location
4.5 of 5Cleanliness
4.4 of 5Comfort
4.4 of 5Condition
4.4 of 5Neighborhood
4.5 of 5Service
4.1 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Buffalo, Hampton Inn Buffalo-Airport / Galleria Mall is in a shopping district, within a 15-minute drive of Buffalo Museum of Science and Pierce - Arrow Museum. This hotel is 5.8 mi (9.3 km) from Kleinhans Music Hall and 6.9 mi (11.2 km) from Buffalo Zoo.
For your convenience, a complimentary breakfast is served daily from 6:00 AM to 10:00 AM.
Make yourself at home in one of the 132 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Walden Galleria Mall - 1 km / 0.6 mi Broadway Market - 6.3 km / 3.9 mi Buffalo Museum of Science - 6.4 km / 4 mi Buffalo Central Terminal - 7 km / 4.4 mi Stiglmeier Park - 7.1 km / 4.4 mi Buffalo General Medical Center - 8 km / 5 mi Daemen College - 8 km / 5 mi Roswell Park Cancer Institute - 8.2 km / 5.1 mi University at Buffalo - Downtown Campus - 8.6 km / 5.4 mi Diamond Hawk Golf Course - 8.7 km / 5.4 mi Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site - 8.8 km / 5.4 mi Island Park - 8.8 km / 5.5 mi Buffalo Niagara Medical Campus - 8.9 km / 5.6 mi Glen Falls - 9 km / 5.6 mi Chippewa District - 9.1 km / 5.7 mi
The nearest airports are: Buffalo Niagara Intl. Airport (BUF) - 8.5 km / 5.3 mi Niagara Falls, NY (IAG-Niagara Falls Intl.) - 30.9 km / 19.2 mi
The preferred airport for Hampton Inn Buffalo-Airport / Galleria Mall is Buffalo Niagara Intl. Airport (BUF).
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. Guests can catch a ride on the complimentary shuttle, which operates within 1.5 mi.
Amenities / Features
Check In: 3:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Express check-in
Swimming pool
Television in common areas
Free WiFi
Braille or raised signage
Assistive listening devices available
In-room accessibility
Wheelchair accessible parking
Free newspapers in lobby
Roll-in shower
Tours/ticket assistance
Accessible bathroom
24-hour fitness facilities
Year Built - 1995
Total number of rooms - 132
Number of floors - 5
No rollaway/extra beds available
Events/parties not allowed
Free area shuttle
Free airport transportation
Indoor pool
Free breakfast
Express check-out
Business center
24-hour front desk
Safe-deposit box at front desk
Smoke-free property
Coffee/tea in common areas
Laundry facilities
Elevator
Free self parking
Wheelchair accessible path of travel
Airport & Shuttle Information
A complimentary shuttle service is available for pick up and drop off at Buffalo Niagara International Aiport, only 4 miles away.Directions from airport: Exit Airport to Rt. 33 West. Follow 33 W to NYS Thruway (90 W). Follow 90 W to Exit 52 W. The hotel will be on your left.
Local Shuttle Info: Complimentary shuttle service to Buffalo Airport and Walden Galleria Mall is available daily.
Breakfast Information
Start your day off right with a hot breakfast served daily. Choose from a variety of options including eggs, sausages or bacon, breakfast breads, make your own waffles, cereals, yogurts, fresh fruit and more!
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 60
Pet maximum weight in kg is 27
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Service Animals Only
Parking Info
We offer free self parking daily. Park and Fly packages are available.
Internet / WiFI
We offer complimentary high speed Internet Access so you can stay connected during your visit. Catch up on emails in the lobby or get cozy in your room and stream your favorite shows straight from your device.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pool access available from 8:00 AM to 10:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
About Hampton Inn
All US locations offer coffee & tea in the lobby at no cost
Free Hot Breakfast serving fresh-baked waffles and oatmeal with toppings
Offer 'On the Run' breakfast bags during the week if you're in a hurry
Free daily newspaper on weekdays
The Hampton Inn highlights above are subject to change without notice.
