IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Holiday Inn Express Charleston Dwtn Medical Area
Below are the verified reviews from guests that we have booked recently:
"Worth hotel experience in my life."
Overall Score1.0/5
Not upgraded as advertised, Not a good experience from checkin/ check out; left early because of huge flying roaches in the room. Will never stay in a Holiday Inn Express again. Not to mention homeless hanging around the building begging.
Edward S. (Individual traveler, booked 1 room), from
22-Nov-2021 Verified Review, stayed from Sun Nov 21 to Tue Nov 23 2021 at a $109.46 average nightly rate.
"Well for one.the room wasn't totally clean and there were Roaches on crawling on the wall. The bed w"
Overall Score1.0/5
We were not happy would of asked for my money back but other hotels were booked.
Otis J. (Individual traveler, booked 1 room), from
07-Sep-2021 Verified Review, stayed from Sat Sep 04 to Sun Sep 05 2021 at a $165.99 average nightly rate.
"Temperature of room was not good and attempts to change it did not work."
Overall Score3.0/5
Rooms need a mirror outside the bathroom.
Brenda R. (Individual traveler, booked 1 room), from
07-Aug-2021 Verified Review, stayed from Wed Aug 04 to Thu Aug 05 2021 at a $138.25 average nightly rate.
"Never stayed in a motel or hotel I had to pay 10 dollars a night for peaking."
Overall Score3.0/5
Want stay again because of parking.
Roger S. (Individual traveler, booked 1 room), from
13-Jul-2021 Verified Review, stayed from Sun Jul 11 to Mon Jul 12 2021 at a $136.99 average nightly rate.
"Front desk was not hwelpful."
Overall Score1.0/5
hotel room was cancel was unable to find out why.
Essie B. (Individual traveler, booked 1 room), from
29-Jun-2021 Verified Review, stayed from Sun Jun 20 to Mon Jun 21 2021 at a $112.99 average nightly rate.
"Not good at all."
Overall Score2.0/5
I thought rooms will be serviced better than what they were.
Keith P. (Individual traveler, booked 1 room), from
19-Jun-2021 Verified Review, stayed from Fri Jun 18 to Sun Jun 20 2021 at a $259.00 average nightly rate.
"Room was not securely working."
Overall Score2.0/5
Whe we got to our room the door was open and we had to have a person come and fix the door. It was kind of fixed but the door was not securely closed and the security lock was missing. The room was not totally clean. The TV remote was missing. One was brought to our room, finally. The electric plugs were loose. My plug in for my power adapter fell out. The room was not up to Holiday Inn Express standards. The one nice thing the clerks at the front desk were nice!
David H. (Individual traveler, booked 1 room), from
17-Jun-2021 Verified Review, stayed from Tue Jun 15 to Thu Jun 17 2021 at a $150.99 average nightly rate.
"Strictly Averag"
Overall Score3.0/5
The young woman at the desk was extremely friendly when we checked in, a major plus to me during any stay. But from that point, your hotel offered nothing special. Parking was sort of a pain and we had no towels, which forced us to use hand towels to dry. Breakfast was also so so, not bad and not particularly good.
Thomas T. (Individual traveler, booked 1 room), from
04-Apr-2021 Verified Review, stayed from Thu Apr 01 to Fri Apr 02 2021 at a $114.99 average nightly rate.
"Bad day in Charlestown."
Overall Score1.0/5
Okay
Michael F. (Individual traveler, booked 1 room), from
19-Feb-2021 Verified Review, stayed from Sun Feb 14 to Mon Feb 15 2021 at a $87.99 average nightly rate.
"Great stay very relaxing."
Overall Score5.0/5
Very clean with smiling faces, we enjoyed a short stay. We will return.
Charles M. (Individual traveler, booked 1 room), from
17-Jan-2021 Verified Review, stayed from Wed Jan 13 to Fri Jan 15 2021 at a $87.99 average nightly rate.
"Well located Near MUSC Hospital."
Overall Score4.0/5
Very pleasant stay. Young lady that checked us in was very helpful in finding our way around and recommending a restaurant. Handicapped room was fine but really should be near the elevator and when we arrived at the room the A/C was set on 60???? It could have snowed and it was very hot outside! We turned it up to 74.
Isadora A. (Individual traveler, booked 1 room), from
23-Jun-2020 Verified Review, stayed from Mon Jun 22 to Tue Jun 23 2020 at a $108.30 average nightly rate.
"Dirty Rooms"
Overall Score2.0/5
Had to change rooms due to dirtiness unclean feel throughout, carpets worn, drapes unclean, air conditioner not working. Cheapest cable. Pictures upon request.
Tina S. (Individual traveler, booked 1 room), from
16-May-2020 Verified Review, stayed from Tue May 12 to Wed May 13 2020 at a $130.96 average nightly rate.
"Clean hotel, comfortable room with good breakfast with close proximity to MUSC."
Overall Score5.0/5
Staff were friendly. Clean environment. Breakfast good. Would definitely stay here again.
Robin S. (Individual traveler, booked 1 room), from
06-Feb-2020 Verified Review, stayed from Sun Feb 02 to Tue Feb 04 2020 at a $88.15 average nightly rate.
"Everything Fine"
Overall Score5.0/5
We found everything to be fine here. All staff very friendly and attentive. WE WOULD RECOMMEND TO OTHERS ! Nice breakfast assortment.
John L. (Individual traveler, booked 1 room), from
27-Jan-2020 Verified Review, stayed from Tue Jan 21 to Fri Jan 24 2020 at a $74.23 average nightly rate.
"Room was small but clean and comfortable."
Overall Score4.0/5
Only complaint is no soap in the bathroom. Bath gel sufficed but would have liked soap available. Hair dryer is difficult to find if you have no reason to close the bathroom door. ??.
Patricia M. (Individual traveler, booked 1 room), from
26-Nov-2019 Verified Review, stayed from Mon Nov 25 to Tue Nov 26 2019 at a $70.47 average nightly rate.
"Lack of parking not offered water."
Overall Score3.0/5
Room ok. Lack of parking and not offered water at checkin.
Thomas F. (Individual traveler, booked 1 room), from
03-Jun-2019 Verified Review, stayed from Fri May 31 to Sat Jun 01 2019 at a $156.09 average nightly rate.
"Poorly Herding Cats."
Overall Score2.0/5
Upon arriving from the airport, well after checkin time, my room was not available. Once in my room, I have a habit of pulling the covers back and generally checking room cleanliness. I’m glad I did as I discovered pocket change in my bed, alerting me to the fact that the linens had not been changed out when the last guest checked out. After alerting the front desk, it took over an hour and a half for housekeeping to address the issue and even then I was not convinced they had changed the linens (I was in the lobby while they worked). While in the lobby waiting for my dinner, I watched the front desk check customers into another customer’s occupied room. Then, the occupying customer was almost moved to the new guest’s room in the confusion. All in all, it’s an organizational nightmare with lack of clear leadership in the front desk and housekeeping. Affordable if you’re okay sharing cooties with the previous room occupants.
Brandon C. (Individual traveler, booked 1 room), from
19-Mar-2019 Verified Review, stayed from Sun Mar 17 to Tue Mar 19 2019 at a $105.84 average nightly rate.
"Employees helpful. Room nice and clean. Loved the balcony. Breakfast very good. Price great."
Overall Score4.0/5
Shower was nice, but I was hoping for a bathtub.
Cynthia W. (Individual traveler, booked 1 room), from
10-Mar-2019 Verified Review, stayed from Sun Feb 24 to Mon Feb 25 2019 at a $78.63 average nightly rate.
Summary of Verified Reviews
61
Poor
Summary of 1,354 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Located near shopping areas with easy access to parking. Room needs to be improved. Vibe is not too good."
Service
68/100
400 reviews
"General service, restaurant service and reception are decent."Management seems lacking, with badly rated housekeeping, but friendly service.Booking process should be better organized.
Breakfast
65/100
198 reviews
"Affordable, fairly tasty breakfasts."
Location
65/100
218 reviews
"Location is ok. Easy car access but inadequate parking."Near to the city centre with good shopping options nearby.Standard parking prices.
Room
35/100
496 reviews
"Outdated, rooms with poor cleanliness and maintenance."Small rooms and poorly cleaned bathrooms.Too-small rooms with poor beds and no view.Substandard furniture with poor A/C, TV's and balconies.Shower can be a problem. Complaints about minibars and kitchenettes.
Comfort
31/100
216 reviews
"Rooms with complaints about size, comfort, and A/C."Rooms are small and noisy, with subpar beds.
Vibe
27/100
116 reviews
"Vibe is not too good. Hotel could use some updating."Entrance area is not particularly attractive.
Cleanliness
26/100
287 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Amenities
17/100
162 reviews
"Terrace is not particularly attractive."Old facilities and poor entrance area, but okay hotel grounds.Elevator in need of updating.
Rated 57/100 based on reviews from families.
"Near city centre."
Breakfast
68/100
46 reviews
"Breakfast is average."
Service
68/100
90 reviews
"Friendly but only somewhat professional service with okay reception and poor housekeeping."
Location
67/100
43 reviews
"Location is ok. Parking is rare. Standard parking prices."Near city centre.
Room
35/100
114 reviews
"Small, outdated rooms in need of better maintenance."Poor beds and room cleanliness.Below average furnishing, balconies, and A/C. Shower can be a problem.
Comfort
31/100
37 reviews
"Uncomfortable, cramped rooms, with poor beds."Deficient A/C and too noisy rooms.
Cleanliness
25/100
69 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Vibe
21/100
35 reviews
"Vibe is not too good. Hotel could use some updating."Entrance area is not particularly attractive.
Amenities
15/100
42 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Rated 53/100 based on reviews from couples.
""
Location
68/100
31 reviews
"Decent location, but problems with parking."
Service
65/100
51 reviews
"Friendly but only somewhat professional service with okay reception and poor housekeeping."
Breakfast
63/100
35 reviews
"Breakfast is average."
Room
30/100
74 reviews
"Inadequately cleaned and maintained rooms and bathrooms."Small rooms with poor A/C and substandard furniture and beds.
Comfort
29/100
36 reviews
"Uncomfortable, cramped rooms, with poor beds."Deficient A/C and too noisy rooms.
Vibe
24/100
13 reviews
"Vibe is not too good. Entrance area is not particularly attractive."Hotel could use some updating.
Cleanliness
20/100
34 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Amenities
15/100
22 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Rated 54/100 based on reviews from business travelers.
""
Service
69/100
8 reviews
"Service is adequate."
Breakfast
65/100
5 reviews
"Breakfast is average."
Comfort
31/100
10 reviews
"More comfort would be nice."
Room
30/100
16 reviews
"Guests complained about bathrooms and general cleanliness of the rooms."
Cleanliness
28/100
5 reviews
"Rooms could be cleaner."
Amenities
17/100
6 reviews
"Hotel buildings could use some improvement."
Rated 66/100 based on reviews from solo travelers.
"Friendly service."
Service
71/100
10 reviews
"Friendly service."
Location
65/100
5 reviews
"Location is ok."
Comfort
35/100
7 reviews
"Okay beds but not comfortable overall."
Room
34/100
8 reviews
"Rooms are subpar, but beds are decent."
Rated 53/100 based on reviews from all travelers.
"Located near shopping areas with easy access to parking. Room needs to be improved. Vibe is not too good."
Service
68/100
394 reviews
"General service, restaurant service and reception are decent."Management seems lacking, with badly rated housekeeping, but friendly service.
Breakfast
65/100
192 reviews
"Affordable, fairly tasty breakfasts."
Location
65/100
216 reviews
"Location is ok. Easy car access but inadequate parking."Near to the city centre with good shopping options nearby.Standard parking prices.
Room
35/100
491 reviews
"Outdated, rooms with poor cleanliness and maintenance."Small rooms and poorly cleaned bathrooms.Too-small rooms with poor beds and no view.Substandard furniture with poor A/C, TV's and balconies.Shower can be a problem. Complaints about minibars and kitchenettes.
Comfort
31/100
216 reviews
"Rooms with complaints about size, comfort, and A/C."Rooms are small and noisy, with subpar beds.
Cleanliness
27/100
284 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Vibe
27/100
114 reviews
"Vibe is not too good. Hotel could use some updating."Entrance area is not particularly attractive.
Amenities
18/100
161 reviews
"Terrace is not particularly attractive."Old facilities and poor entrance area, but okay hotel grounds.Elevator in need of updating.
Rated 54/100 based on reviews from families.
"Near city centre."
Breakfast
68/100
44 reviews
"Breakfast is average."
Service
68/100
88 reviews
"Friendly but only somewhat professional service with okay reception and poor housekeeping."
Location
66/100
42 reviews
"Location is ok. Parking is rare. Standard parking prices."Near city centre.
Room
35/100
112 reviews
"Small, outdated rooms in need of better maintenance."Poor beds and room cleanliness.Below average furnishing, balconies, and A/C. Shower can be a problem.
Comfort
31/100
37 reviews
"Uncomfortable, cramped rooms, with poor beds."Deficient A/C and too noisy rooms.
Cleanliness
25/100
67 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Vibe
21/100
34 reviews
"Vibe is not too good. Hotel could use some updating."Entrance area is not particularly attractive.
Amenities
15/100
42 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Rated 49/100 based on reviews from couples.
""
Location
68/100
31 reviews
"Decent location, but problems with parking."
Service
64/100
50 reviews
"Friendly but only somewhat professional service with okay reception and poor housekeeping."
Breakfast
63/100
33 reviews
"Breakfast is average."
Comfort
29/100
36 reviews
"Uncomfortable, cramped rooms, with poor beds."Deficient A/C and too noisy rooms.
Room
29/100
72 reviews
"Inadequately cleaned and maintained rooms and bathrooms."Small rooms with poor A/C and substandard furniture and beds.
Vibe
24/100
13 reviews
"Vibe is not too good. Entrance area is not particularly attractive."Hotel could use some updating.
Cleanliness
21/100
33 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Amenities
15/100
21 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Rated 49/100 based on reviews from business travelers.
""
Service
69/100
8 reviews
"Service is adequate."
Comfort
31/100
10 reviews
"More comfort would be nice."
Room
30/100
16 reviews
"Guests complained about bathrooms and general cleanliness of the rooms."
Cleanliness
28/100
5 reviews
"Rooms could be cleaner."
Amenities
17/100
6 reviews
"Hotel buildings could use some improvement."
Rated 62/100 based on reviews from solo travelers.
"Friendly service."
Service
71/100
10 reviews
"Friendly service."
Location
65/100
5 reviews
"Location is ok."
Comfort
35/100
7 reviews
"Okay beds but not comfortable overall."
Room
34/100
8 reviews
"Rooms are subpar, but beds are decent."
Rated 64/100 based on reviews from all travelers.
"Located near shopping areas with easy access to parking. Room needs to be improved. Vibe is not too good."
Customer Reviews of Holiday Inn Express Charleston Dwtn Medical Area
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
In the center of it all...Our eight-story hotel overlooks the Ashley River and is conveniently located downtown Charleston, only 1.5 miles from the Historic District. ***3 Dimond AAA Rating*** Enjoy our complimentary hot breakfast at our on-site restaurant, "Sweetgrass Gathering Place". Restaurant & lounge is open for dinner begining at 4:30pm. Breakfast is served daily from 7:00-10:00am.Free parking and high-speed Wi-Fi internet is complimentary. Fitness Center and business center available for guest use. We look forward to hosting your stay and providing our legendary guest service during your visit to Charleston!
Amenities / Features
Check In: 3:00 pm - 3:00 am
Check Out: 11:00 am
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Dinner available
Electronic key card
Elevator
Express Check-Out
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Free WiFi Internet
Ironing facilities
Laundry facilities
Licensed bar
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private car parking
Radio in room
Refrigerator
Restaurant
Safe in rooms
Self controlled heating/cooling system
Shop
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV Channel: HBO
Travellers cheques accepted
Voicemail
Airport & Shuttle Information
Charleston International Airport is 20 minutes away.
Local Shuttle Info: Charleston DASH Trolley-Daytime ComplimentaryDowntown/Historic District Area
Breakfast Information
Complimentary Breakfast for all Hotel Guests, including eggs, breakfast meat, biscuits, cinnamon rolls, pancakes, cereal, yogurt, bread, etc.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed. $50.00 per day.
Parking Info
Complimentary self parking
Internet / WiFI
Complimentary Wi-Fi through out the hotel
About Holiday Inn Express
Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
Have their own 100% Arabica Smart Roast Coffee
Free high-speed internet service in every room
eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
Hotel Rate Trends at Holiday Inn Express Charleston Downtown
This chart illustrates averages of sleeping room prices for both group/meeting prices and the best online individual traveler rates our system could find at the time the group bid was submitted. The most competitive group/meeting discount shown is 28.9% in March 2022 and the highest average individual rate is $254 in the month of June 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express Charleston Downtown in a month when rates are lower.
"I am in love with your website! You all have connected me with some of the nicest people in the industry -- so helpful! Will definitely use your service again in the near future. Looking forward to the rebates too!" Z.G. - Atlanta, GA
