2.5 Star Property Near Medical University of South Carolina
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Holiday Inn Express Charleston Dwtn Medical Area An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Well for one.the room wasn't totally clean and there were Roaches on crawling on the wall. The bed w"
Overall Score1.0/5
We were not happy would of asked for my money back but other hotels were booked.
Otis J. (Individual traveler, booked 1 room), from
07-Sep-2021 Verified Review, stayed from Sat Sep 04 to Sun Sep 05 2021 at a $165.99 average nightly rate.
"Temperature of room was not good and attempts to change it did not work."
Overall Score3.0/5
Rooms need a mirror outside the bathroom.
Brenda R. (Individual traveler, booked 1 room), from
07-Aug-2021 Verified Review, stayed from Wed Aug 04 to Thu Aug 05 2021 at a $138.25 average nightly rate.
"Never stayed in a motel or hotel I had to pay 10 dollars a night for peaking."
Overall Score3.0/5
Want stay again because of parking.
Roger S. (Individual traveler, booked 1 room), from
13-Jul-2021 Verified Review, stayed from Sun Jul 11 to Mon Jul 12 2021 at a $136.99 average nightly rate.
"Front desk was not hwelpful."
Overall Score1.0/5
hotel room was cancel was unable to find out why.
Essie B. (Individual traveler, booked 1 room), from
29-Jun-2021 Verified Review, stayed from Sun Jun 20 to Mon Jun 21 2021 at a $112.99 average nightly rate.
"Not good at all."
Overall Score2.0/5
I thought rooms will be serviced better than what they were.
Keith P. (Individual traveler, booked 1 room), from
19-Jun-2021 Verified Review, stayed from Fri Jun 18 to Sun Jun 20 2021 at a $259.00 average nightly rate.
"Room was not securely working."
Overall Score2.0/5
Whe we got to our room the door was open and we had to have a person come and fix the door. It was kind of fixed but the door was not securely closed and the security lock was missing. The room was not totally clean. The TV remote was missing. One was brought to our room, finally. The electric plugs were loose. My plug in for my power adapter fell out. The room was not up to Holiday Inn Express standards. The one nice thing the clerks at the front desk were nice!
David H. (Individual traveler, booked 1 room), from
17-Jun-2021 Verified Review, stayed from Tue Jun 15 to Thu Jun 17 2021 at a $150.99 average nightly rate.
"Strictly Averag"
Overall Score3.0/5
The young woman at the desk was extremely friendly when we checked in, a major plus to me during any stay. But from that point, your hotel offered nothing special. Parking was sort of a pain and we had no towels, which forced us to use hand towels to dry. Breakfast was also so so, not bad and not particularly good.
Thomas T. (Individual traveler, booked 1 room), from
04-Apr-2021 Verified Review, stayed from Thu Apr 01 to Fri Apr 02 2021 at a $114.99 average nightly rate.
"Bad day in Charlestown."
Overall Score1.0/5
Okay
Michael F. (Individual traveler, booked 1 room), from
19-Feb-2021 Verified Review, stayed from Sun Feb 14 to Mon Feb 15 2021 at a $87.99 average nightly rate.
"Great stay very relaxing."
Overall Score5.0/5
Very clean with smiling faces, we enjoyed a short stay. We will return.
Charles M. (Individual traveler, booked 1 room), from
17-Jan-2021 Verified Review, stayed from Wed Jan 13 to Fri Jan 15 2021 at a $87.99 average nightly rate.
"Well located Near MUSC Hospital."
Overall Score4.0/5
Very pleasant stay. Young lady that checked us in was very helpful in finding our way around and recommending a restaurant. Handicapped room was fine but really should be near the elevator and when we arrived at the room the A/C was set on 60???? It could have snowed and it was very hot outside! We turned it up to 74.
Isadora A. (Individual traveler, booked 1 room), from
23-Jun-2020 Verified Review, stayed from Mon Jun 22 to Tue Jun 23 2020 at a $108.30 average nightly rate.
"Dirty Rooms"
Overall Score2.0/5
Had to change rooms due to dirtiness unclean feel throughout, carpets worn, drapes unclean, air conditioner not working. Cheapest cable. Pictures upon request.
Tina S. (Individual traveler, booked 1 room), from
16-May-2020 Verified Review, stayed from Tue May 12 to Wed May 13 2020 at a $130.96 average nightly rate.
"Clean hotel, comfortable room with good breakfast with close proximity to MUSC."
Overall Score5.0/5
Staff were friendly. Clean environment. Breakfast good. Would definitely stay here again.
Robin S. (Individual traveler, booked 1 room), from
06-Feb-2020 Verified Review, stayed from Sun Feb 02 to Tue Feb 04 2020 at a $88.15 average nightly rate.
"Everything Fine"
Overall Score5.0/5
We found everything to be fine here. All staff very friendly and attentive. WE WOULD RECOMMEND TO OTHERS ! Nice breakfast assortment.
John L. (Individual traveler, booked 1 room), from
27-Jan-2020 Verified Review, stayed from Tue Jan 21 to Fri Jan 24 2020 at a $74.23 average nightly rate.
"Room was small but clean and comfortable."
Overall Score4.0/5
Only complaint is no soap in the bathroom. Bath gel sufficed but would have liked soap available. Hair dryer is difficult to find if you have no reason to close the bathroom door. ??.
Patricia M. (Individual traveler, booked 1 room), from
26-Nov-2019 Verified Review, stayed from Mon Nov 25 to Tue Nov 26 2019 at a $70.47 average nightly rate.
"Lack of parking not offered water."
Overall Score3.0/5
Room ok. Lack of parking and not offered water at checkin.
Thomas F. (Individual traveler, booked 1 room), from
03-Jun-2019 Verified Review, stayed from Fri May 31 to Sat Jun 01 2019 at a $156.09 average nightly rate.
"Poorly Herding Cats."
Overall Score2.0/5
Upon arriving from the airport, well after checkin time, my room was not available. Once in my room, I have a habit of pulling the covers back and generally checking room cleanliness. I’m glad I did as I discovered pocket change in my bed, alerting me to the fact that the linens had not been changed out when the last guest checked out. After alerting the front desk, it took over an hour and a half for housekeeping to address the issue and even then I was not convinced they had changed the linens (I was in the lobby while they worked). While in the lobby waiting for my dinner, I watched the front desk check customers into another customer’s occupied room. Then, the occupying customer was almost moved to the new guest’s room in the confusion. All in all, it’s an organizational nightmare with lack of clear leadership in the front desk and housekeeping. Affordable if you’re okay sharing cooties with the previous room occupants.
Brandon C. (Individual traveler, booked 1 room), from
19-Mar-2019 Verified Review, stayed from Sun Mar 17 to Tue Mar 19 2019 at a $105.84 average nightly rate.
"Employees helpful. Room nice and clean. Loved the balcony. Breakfast very good. Price great."
Overall Score4.0/5
Shower was nice, but I was hoping for a bathtub.
Cynthia W. (Individual traveler, booked 1 room), from
10-Mar-2019 Verified Review, stayed from Sun Feb 24 to Mon Feb 25 2019 at a $78.63 average nightly rate.
Summary of Verified Reviews
63
Poor
Summary of 1,448 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Located near shopping areas with easy access to parking. Room needs to be improved. Pool should be renewed. Vibe is not too good."
Service
71/100
440 reviews
"Service is welcoming, but housekeeping is not great."General service, restaurant service and reception are decent.Booking process should be better organized.
Breakfast
67/100
231 reviews
"Affordable, fairly tasty breakfasts."
Location
65/100
244 reviews
"Location is ok. Easy car access but inadequate parking."Near downtown with great sightseeing and shopping.Standard parking prices.
Room
37/100
527 reviews
"Poorly-maintained and cleaned rooms with decent beds."Small rooms and poorly cleaned bathrooms.Below average furnishing, balconies, and A/C.Smaller, old rooms, and poor TV's and minibars.Shower can be a problem. No view and poor quality kitchenette.
Comfort
36/100
227 reviews
"Small rooms with comfort and noise issues."Small rooms and poor A/C, but decent beds.
Cleanliness
29/100
297 reviews
"Problems with cleanliness in rooms, bathrooms, and pool area."Hotel facilities could use a good clean.
Vibe
28/100
123 reviews
"Vibe is not too good. Hotel could use some updating."Entrance area is not particularly attractive.
Pool
26/100
31 reviews
"Pool in need of cleaning."
Amenities
23/100
170 reviews
"Terrace is not particularly attractive."Old facilities and poor entrance area, but okay hotel grounds.Elevator in need of updating.
Rated 58/100 based on reviews from families.
"Near city centre."
Service
73/100
92 reviews
"Friendly but only somewhat professional service with okay reception and poor housekeeping."
Breakfast
71/100
53 reviews
"Tasty breakfast."
Location
64/100
48 reviews
"Location is ok. Parking is rare. Near city centre."Standard parking prices.
Comfort
37/100
42 reviews
"Small, noisy, uncomfortable rooms with poor A/C. Average beds."
Room
36/100
121 reviews
"Poorly maintained, old rooms, but adequate beds."Small rooms with complaints about cleanliness.Below average furnishing, balconies, and A/C. Shower can be a problem.
Cleanliness
33/100
68 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Pool
27/100
9 reviews
"Pool should be renewed."
Vibe
23/100
34 reviews
"Vibe is not too good. Hotel could use some updating."Entrance area is not particularly attractive.
Amenities
19/100
47 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Rated 56/100 based on reviews from couples.
"Wonderful sightseeing."
Service
69/100
64 reviews
"Friendly but only somewhat professional service with okay reception and poor housekeeping."
Breakfast
65/100
46 reviews
"Breakfast is average."
Location
65/100
35 reviews
"Decent location, but problems with parking."
Room
45/100
82 reviews
"Inadequately cleaned and maintained rooms and bathrooms."Outdated, small rooms with average beds and insufficient A/C.
Comfort
38/100
41 reviews
"Small, noisy, uncomfortable rooms with poor A/C. Average beds."
Vibe
26/100
15 reviews
"Vibe is not too good. Hotel could use some updating."Entrance area is not particularly attractive.
Cleanliness
25/100
38 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Amenities
20/100
26 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Rated 50/100 based on reviews from business travelers.
""
Breakfast
68/100
6 reviews
"Breakfast is average."
Service
66/100
7 reviews
"Service is adequate."
Location
66/100
5 reviews
"Location is ok."
Comfort
33/100
9 reviews
"More comfort would be nice."
Room
30/100
15 reviews
"Guests complained about bathrooms and general cleanliness of the rooms."
Cleanliness
30/100
5 reviews
"Rooms could be cleaner."
Amenities
20/100
6 reviews
"Hotel buildings could use some improvement."
Rated 69/100 based on reviews from solo travelers.
"Friendly service. Fantastic service."
Service
72/100
11 reviews
"Friendly service."
Breakfast
67/100
6 reviews
"Breakfast is average."
Location
66/100
6 reviews
"Location is ok."
Comfort
42/100
10 reviews
"Okay beds but not comfortable overall."
Room
39/100
11 reviews
"Rooms are subpar, but beds are decent."
Rated 55/100 based on reviews from all travelers.
"Located near shopping areas with easy access to parking. Room needs to be improved. Pool should be renewed. Vibe is not too good."
Wellness Area
82/100
7 reviews
"Awesome wellness and fitness areas."
Service
70/100
433 reviews
"Service is welcoming, but housekeeping is not great."General service, restaurant service and reception are decent.Booking process should be better organized.
Breakfast
66/100
226 reviews
"Affordable, fairly tasty breakfasts."
Location
65/100
242 reviews
"Location is ok. Easy car access but inadequate parking."Near downtown with great sightseeing and shopping.Standard parking prices.
Room
37/100
521 reviews
"Poorly-maintained and cleaned rooms with decent beds."Small rooms and poorly cleaned bathrooms.Below average furnishing, balconies, and A/C.Smaller, old rooms, and poor TV's and minibars.Shower can be a problem. No view and poor quality kitchenette.
Comfort
36/100
226 reviews
"Small rooms with comfort and noise issues."Small rooms and poor A/C, but decent beds.
Cleanliness
30/100
294 reviews
"Problems with cleanliness in rooms, bathrooms, and pool area."Hotel facilities could use a good clean.
Vibe
29/100
121 reviews
"Vibe is not too good. Hotel could use some updating."Entrance area is not particularly attractive.
Pool
26/100
31 reviews
"Pool in need of cleaning."
Amenities
23/100
169 reviews
"Terrace is not particularly attractive."Old facilities and poor entrance area, but okay hotel grounds.Elevator in need of updating.
Rated 56/100 based on reviews from families.
"Near city centre."
Service
74/100
89 reviews
"Friendly but only somewhat professional service with okay reception and poor housekeeping."
Breakfast
71/100
51 reviews
"Tasty breakfast."
Location
63/100
47 reviews
"Location is ok. Parking is rare. Near city centre."Standard parking prices.
Comfort
37/100
41 reviews
"Small, noisy, uncomfortable rooms with poor A/C. Average beds."
Room
36/100
118 reviews
"Poorly maintained, old rooms, but adequate beds."Small rooms with complaints about cleanliness.Below average furnishing, balconies, and A/C. Shower can be a problem.
Cleanliness
34/100
66 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Pool
27/100
9 reviews
"Pool should be renewed."
Vibe
23/100
33 reviews
"Vibe is not too good. Hotel could use some updating."Entrance area is not particularly attractive.
Amenities
19/100
47 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Rated 52/100 based on reviews from couples.
"Wonderful sightseeing."
Service
69/100
63 reviews
"Friendly but only somewhat professional service with okay reception and poor housekeeping."
Breakfast
65/100
44 reviews
"Breakfast is average."
Location
65/100
35 reviews
"Decent location, but problems with parking."
Room
43/100
80 reviews
"Inadequately cleaned and maintained rooms and bathrooms."Outdated, small rooms with average beds and insufficient A/C.
Comfort
38/100
41 reviews
"Small, noisy, uncomfortable rooms with poor A/C. Average beds."
Cleanliness
26/100
37 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Vibe
26/100
15 reviews
"Vibe is not too good. Hotel could use some updating."Entrance area is not particularly attractive.
Amenities
20/100
25 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Rated 46/100 based on reviews from business travelers.
""
Breakfast
67/100
5 reviews
"Breakfast is average."
Service
66/100
7 reviews
"Service is adequate."
Location
66/100
5 reviews
"Location is ok."
Comfort
33/100
9 reviews
"More comfort would be nice."
Room
30/100
15 reviews
"Guests complained about bathrooms and general cleanliness of the rooms."
Cleanliness
30/100
5 reviews
"Rooms could be cleaner."
Amenities
20/100
6 reviews
"Hotel buildings could use some improvement."
Rated 66/100 based on reviews from solo travelers.
"Friendly service. Fantastic service."
Service
72/100
11 reviews
"Friendly service."
Breakfast
67/100
6 reviews
"Breakfast is average."
Location
66/100
6 reviews
"Location is ok."
Comfort
42/100
10 reviews
"Okay beds but not comfortable overall."
Room
39/100
11 reviews
"Rooms are subpar, but beds are decent."
Rated 61/100 based on reviews from all travelers.
"Located near shopping areas with easy access to parking. Room needs to be improved. Pool should be renewed. Vibe is not too good."
Customer Reviews of Holiday Inn Express Charleston Dwtn Medical Area An Ihg Hotel
3.4 of 5Overall
3.5 of 5Amenities
3.6 of 5Cleanliness
3.7 of 5Comfort
3.3 of 5Condition
3.8 of 5Neighborhood
3.9 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
A stay at Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel places you in the heart of Charleston, within a 10-minute walk of Harborage at Ashley Marina and Joseph P. Riley, Jr. Park. This hotel is 0.6 mi (1 km) from Charleston City Marina and 1.2 mi (1.9 km) from The Citadel.
A complimentary buffet breakfast is served daily.
Make yourself at home in one of the 153 guestrooms featuring refrigerators and microwaves. Rooms have private balconies. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Harborage at Ashley Marina - 0.6 km / 0.4 mi Joseph P. Riley, Jr. Park - 0.8 km / 0.5 mi Medical University of South Carolina - 1.1 km / 0.7 mi Charleston City Marina - 1.1 km / 0.7 mi The Citadel - 1.4 km / 0.9 mi Hampton Park - 1.5 km / 0.9 mi Upper King Design District - 1.7 km / 1.1 mi American Theater - 1.9 km / 1.2 mi Music Farm - 2 km / 1.3 mi Charleston Music Hall - 2.1 km / 1.3 mi Charleston Visitor Center - 2.1 km / 1.3 mi Marion Square - 2.2 km / 1.4 mi College of Charleston - 2.2 km / 1.4 mi Charleston Museum - 2.3 km / 1.4 mi Joseph Manigault House - 2.3 km / 1.4 mi
The preferred airport for Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel is Charleston Intl. Airport (CHS) - 20 km / 12.5 mi
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Amenities / Features
Check In: 4:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Gift shops or newsstand
Dry cleaning/laundry service
Covered parking
Distance from property (meters) - 61
Outdoor pool
Uncovered parking
Wheelchair accessible (may have limitations)
Parking (limited spaces)
Pool umbrellas
Swimming pool
Television in common areas
Free WiFi
Braille or raised signage
Assistive listening devices available
In-room accessibility
Wheelchair accessible parking
Free newspapers in lobby
Roll-in shower
Accessible bathroom
Number of buildings/towers - 1
Total number of rooms - 153
Number of floors - 8
Parking height restrictions apply
One meeting room
Luggage storage
Distance from property (ft) - 200
Free breakfast
Express check-out
Multilingual staff
Business center
24-hour front desk
Safe-deposit box at front desk
Smoke-free property
Laundry facilities
Elevator
Fitness facilities
Conference space
Self parking (surcharge)
Wheelchair accessible path of travel
Pool sun loungers
Conference space size (feet) - 680
Concierge services
Airport & Shuttle Information
Charleston International Airport is 20 minutes away.
Local Shuttle Info: Charleston DASH Trolley-Daytime ComplimentaryDowntown/Historic District Area
Breakfast Information
Complimentary Breakfast for all Hotel Guests, including eggs, breakfast meat, biscuits, cinnamon rolls, pancakes, cereal, yogurt, bread, etc.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Pets allowed
$50.00 per day.
Parking Info
Complimentary self parking
Internet / WiFI
Complimentary Wi-Fi through out the hotel
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Covered self parking fee: USD 10.00 per day (in/out privileges)
Nearby parking fee: USD 10.00 per day (200 ft away)
Pet fee: USD 50.00 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: USD 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Tourism fee: USD 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Pool access available from 9:00 AM to 10:00 PM.
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Parking height restrictions apply.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Essential Workers Only - NO
Property confirms they are implementing enhanced cleaning measures
About Holiday Inn Express
Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
Have their own 100% Arabica Smart Roast Coffee
Free high-speed internet service in every room
eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
Hotel Rate Trends at Holiday Inn Express Charleston Downtown
This chart illustrates averages of sleeping room prices for both group/meeting prices and the best online individual traveler rates our system could find at the time the group bid was submitted. The most competitive group/meeting discount shown is 37.0% in February 2019 and the highest average individual rate is $285 in the month of April 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express Charleston Downtown in a month when rates are lower.
"Thank you again for your help. You helped me find a hotel for my wedding and now for the family reunion. You haven't let me down thanks a lot. Have a great day." D.A. - Arlington, VA
