Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Best Western Plus Kingston Hotel & Conference Center
Below are the verified reviews from guests that we have booked recently:
"Depressing outdated dark place."
Overall Score1.0/5
This place is awful. The whole place is dark and dreary.My view out of my window was beams that held up the covered courtyard. The pool was was covered as well. The whole place is outdated in a sort of nowhere spot. Vending machine had flat soda even. The prices are way to high for a dump like this. The staff was nice.
Deborah P. (Individual traveler, booked 1 room), from
08-Aug-2022 Verified Review, stayed from Sat Aug 06 to Mon Aug 08 2022 at a $212.49 average nightly rate.
"Very disappointing for the very high price."
Overall Score3.0/5
In December I was led to believe that the $339.00 rate per night was the best available for the Memorial weekend. We were shocked at the quality of our room and the hotel. The room was just average, appeared dated, had an unpleasant odor, the bathroom was average and the hotel is a maze of corridors, doors and elevators. After a rain, there was standing water in the covered courtyard. The breakfast was above average in the offerings, but the floor was dirty and there is not enough room for the number of guests. To his credit and employee (possibly a manager) did reduce the rate when we politely questioned it; but even the reduced rate was not justified by the quality. We have stayed in many Best Westerns and Best Western Plus hotels and have never experienced this level of dissatisfaction before.
Lois L. (Individual traveler, booked 1 room), from
03-Jun-2022 Verified Review, stayed from Fri May 27 to Sun May 29 2022 at a $339.00 average nightly rate.
"The customer service lady was not friendly she had an attitude."
Overall Score3.0/5
I give it at five need to improve their costumer service in the hotel ! The lady at the desk wasn’t professional and friendly.
Frederick R. (Individual traveler, booked 1 room), from
19-Aug-2021 Verified Review, stayed from Wed Aug 18 to Thu Aug 19 2021 at a $199.00 average nightly rate.
"Clean, comfortable room. Great staff."
Overall Score5.0/5
Stopped overnight and chose Best Western as it was convenient with good reviews. Great room, clean and comfortable. Great shower! Staff professional and very helpful.
Michael J. (Individual traveler, booked 1 room), from
09-Jun-2021 Verified Review, stayed from Sun Jun 06 to Mon Jun 07 2021 at a $124.99 average nightly rate.
"Complaint"
Overall Score4.0/5
I cancelled three four days prior and never got a refund as the entire amount was withdrawn from my credit card. So far my calls to Best Western have not been fruitful.The fact that I got this survey implies an error on the hotels part since I was never there!
Stephen S. (Individual traveler, booked 1 room), from
02-Sep-2020 Verified Review, stayed from Tue Aug 25 to Sun Aug 30 2020 at a $199.99 average nightly rate.
"James Evan and rose were great."
Overall Score4.0/5
Great personnel and staff. Rooms and grounds clean as well as Exterior Maintained very nicely. I would however suggest the bathrooms could use some tlc.
Henry F. (Individual traveler, booked 1 room), from
02-Aug-2020 Verified Review, stayed from Sat Aug 01 to Sun Aug 02 2020 at a $119.99 average nightly rate.
"Clean and comfortable."
Overall Score4.0/5
Staff was friendly and efficient. Room was clean and comfortable. The complimentary breakfast had a variety of choices.
Aminah E. (Individual traveler, booked 1 room), from
12-Jan-2020 Verified Review, stayed from Fri Jan 10 to Sun Jan 12 2020 at a $77.54 average nightly rate.
"Quality service, poor Internet."
Overall Score3.0/5
Greetings, This may be an unfair score, as the reason for my visit was to complete a book signing and to work on my dissertation (and other work activities). The Internet was out for large portions of one day and evening, thus rending my visit somewhat compromised. The gym equipment, too, was a bit poor (e.g. the TVs on the elliptical either did not work or barely functioned). However and more importantly, the staff was very nice and professional, the breakfast buffet was terrific and I am grateful for the experience. That said, I will likely try another hotel in my next excursion in the hopes that the WiFi will be more reliable. Very best,.
John G. (Individual traveler, booked 1 room), from
17-Aug-2019 Verified Review, stayed from Tue Aug 13 to Sat Aug 17 2019 at a $145.34 average nightly rate.
"Okay place to stay."
Overall Score3.0/5
Room was good but dated. Bathroom was handicap set up no shower curtain or vanity.
Frank P. (Individual traveler, booked 1 room), from
11-Aug-2019 Verified Review, stayed from Sat Aug 10 to Sun Aug 11 2019 at a $140.45 average nightly rate.
"My weekend stay."
Overall Score5.0/5
The bed was comfortable and the bedroom was quiet.
Gary E. (Individual traveler, booked 1 room), from
01-Jul-2019 Verified Review, stayed from Fri Jun 28 to Sun Jun 30 2019 at a $186.25 average nightly rate.
"Food was excellent."
Overall Score5.0/5
The rooms are very clean, nice pool, great room service, and the food is delicious.
Erika M. (Individual traveler, booked 1 room), from
23-Feb-2019 Verified Review, stayed from Sat Feb 23 to Sun Feb 24 2019 at a $86.52 average nightly rate.
"Good family hotel."
Overall Score3.0/5
This hotel has every thing needed for a family hotel stay. I would love to see it after the renovation is complete.
Patentrick G. (Individual traveler, booked 1 room), from
25-Jan-2014 Verified Review, stayed from Fri Jan 10 to Sun Jan 12 2014 at a $119.00 average nightly rate.
"Under construction"
Overall Score3.0/5
Hotel is undergoing major overhaul. Rooms are clean. Pool was great. Food was so - so because of the construction. Staff was working hard to please and to maintain positive attitude. I would have to see the end result of the upgrades to make an assessment. Lots of work and money needed to bring it up to grade.
Susan B. (Individual traveler, booked 1 room), from
20-Oct-2013 Verified Review
Summary of Verified Reviews
77
Good
Summary of 736 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Fair business hotel. Located near shopping areas with easy access to parking. Great pool.
Location
94/100
73 reviews
Great, central location with excellent parking.
Bar
92/100
8 reviews
Bar is awesome.
Service
83/100
155 reviews
Friendly and professional service, with great reception but subpar housekeeping.
Breakfast
78/100
78 reviews
Great and affordable breakfast.
Pool
77/100
80 reviews
Great but poorly cleaned pool.
Cleanliness
56/100
135 reviews
Rooms relatively clean, but bathroom and pool area not clean enough.Moderately clean hotel facilities.
Room
54/100
218 reviews
Great beds, decent views, and reasonably clean rooms.Poorly-maintained rooms with subpar furniture and TVs.Small rooms and poorly cleaned bathrooms.Older, small rooms with inadequate A/C. Shower can be a problem.
WiFi
0/100
6 reviews
Wifi quality could be improved.
Rated 74/100 based on reviews from families.
Good fitness area. Professional service.
Location
94/100
16 reviews
Great location near lots of shopping.
Service
87/100
36 reviews
Friendly service.
Pool
79/100
23 reviews
Great pool.
Breakfast
78/100
23 reviews
Tasty breakfast.
Cleanliness
56/100
26 reviews
Buildings are reasonably clean, but less well kept up rooms.
Room
53/100
52 reviews
Rooms are small, and bathrooms not great, but beds are very good.Poorly maintained and cleaned rooms, with substandard furnishing and A/C.
Amenities
50/100
23 reviews
Buildings are not very nice, with an unimpressive entrance, but the amenities are okay.
Rated 69/100 based on reviews from couples.
Great location. Tasty breakfast.
Location
93/100
14 reviews
Great location.
Service
86/100
6 reviews
Friendly service.
Breakfast
77/100
12 reviews
Tasty breakfast.
Pool
73/100
6 reviews
Great pool.
Value
61/100
6 reviews
Fairly good value for money.
Comfort
54/100
15 reviews
Comfortable.
Cleanliness
47/100
20 reviews
Rooms could be cleaner.
Room
45/100
25 reviews
Poorly cleaned rooms with uncomfortable furniture.
Amenities
42/100
7 reviews
Hotel buildings could use some improvement.
Rated 64/100 based on reviews from solo travelers.
Room
44/100
5 reviews
Room needs to be improved.
Rated 70/100 based on reviews from all travelers.
Fair business hotel. Located near shopping areas with easy access to parking. Great pool.
Location
95/100
72 reviews
Great location and easy parking.Near to the city centre with good shopping options nearby.
Bar
92/100
8 reviews
Bar is awesome.
Service
83/100
153 reviews
Friendly and professional service, with great reception but subpar housekeeping.
Breakfast
78/100
77 reviews
Great and affordable breakfast.
Pool
77/100
78 reviews
Great but poorly cleaned pool.
Cleanliness
57/100
129 reviews
Rooms relatively clean, but bathroom and pool area not clean enough.Moderately clean hotel facilities.
Room
54/100
212 reviews
Old, small but relatively tidy rooms with excellent beds.Badly maintained rooms with poor air conditioning, televisions, and furniture.Small rooms and poorly cleaned bathrooms. Shower can be a problem.
WiFi
0/100
6 reviews
Wifi quality could be improved.
Rated 74/100 based on reviews from families.
Great shopping. Comfortable beds.
Location
94/100
16 reviews
Great location near lots of shopping.
Service
87/100
36 reviews
Friendly service.
Pool
79/100
23 reviews
Great pool.
Breakfast
78/100
23 reviews
Tasty breakfast.
Cleanliness
56/100
26 reviews
Buildings are reasonably clean, but less well kept up rooms.
Room
53/100
52 reviews
Rooms are small, and bathrooms not great, but beds are very good.Poorly maintained and cleaned rooms, with substandard furnishing and A/C.
Amenities
50/100
23 reviews
Buildings are not very nice, with an unimpressive entrance, but the amenities are okay.
Rated 66/100 based on reviews from couples.
Great location. Tasty breakfast.
Location
94/100
13 reviews
Great location.
Service
86/100
6 reviews
Friendly service.
Breakfast
77/100
11 reviews
Tasty breakfast.
Pool
73/100
6 reviews
Great pool.
Value
61/100
6 reviews
Fairly good value for money.
Comfort
55/100
13 reviews
Comfortable.
Cleanliness
50/100
17 reviews
Rooms could be cleaner.
Room
47/100
22 reviews
Rooms could be cleaner.
Amenities
42/100
7 reviews
Hotel buildings could use some improvement.
Rated 59/100 based on reviews from solo travelers.
Room
44/100
5 reviews
Room needs to be improved.
Customer Reviews of Best Western Plus Kingston Hotel & Conference Center
3.8 of 5Overall
3.9 of 5Amenities
2.3 of 5Quality
4.0 of 5Location
3.9 of 5Cleanliness
3.9 of 5Comfort
3.7 of 5Condition
3.8 of 5Neighborhood
4.1 of 5Service
3.1 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Kingston, Best Western Plus Kingston Hotel And Conference Center is in the historical district, a 5-minute walk from Dietz Stadium and 10 minutes by foot from Senate House State Historic Site. This family-friendly hotel is 0.6 mi (1 km) from Forsyth Park and 3.6 mi (5.8 km) from Hudson River Maritime Museum.
Grab a bite to eat at First Capitol Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Make yourself at home in one of the 208 air-conditioned rooms featuring refrigerators and microwaves. 42-inch flat-screen televisions are provided, with cable programming available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Distances are displayed to the nearest 0.1 mile and kilometer.
Esopus Creek - 0.1 km / 0.1 mi Dietz Stadium - 0.4 km / 0.2 mi Senate House State Historic Site - 0.9 km / 0.5 mi Forsyth Park - 1 km / 0.6 mi Volunteer Fireman's Hall and Museum of Kingston - 1 km / 0.6 mi Old Dutch Church - 1.2 km / 0.7 mi Ulster Performing Arts Center - 2.5 km / 1.6 mi Premier Medical Group - 3.6 km / 2.3 mi HealthAlliance Hospital: Mary's Avenue Campus - 3.7 km / 2.3 mi Kingston Rondout Visitor Center - 4.7 km / 2.9 mi Hudson River Maritime Museum - 4.9 km / 3.1 mi Trolley Museum of New York - 6 km / 3.7 mi Kingston Point Beach - 7 km / 4.4 mi Hudson Valley Mall - 8.1 km / 5 mi Ashokan Rail Trail- Woodstock Dike Trailhead - 9.4 km / 5.8 mi
The nearest airports are: Stewart Intl. Airport (SWF) - 58.4 km / 36.3 mi Hudson, NY (HCC-Columbia County) - 58.8 km / 36.5 mi
The preferred airport for Best Western Plus Kingston Hotel And Conference Center is Stewart Intl. Airport (SWF).
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Kingston? This hotel has facilities measuring 4381 square feet (407 square meters), including a conference center. Free self parking is available onsite.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and a ballroom.
Amenities / Features
Check In: 3:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 18
Free RV, bus, truck parking
Conference space size (meters) - 407
Swimming pool
Free WiFi
Number of bars/lounges - 1
Braille or raised signage
Number of indoor pools - 1
In-room accessibility
Wheelchair accessible parking
Roll-in shower
Accessible bathroom
Wheelchair-accessible lounge
Wheelchair-accessible on-site restaurant
Multilingual staff
Handrails in stairways
Conference center
Wheelchair-accessible meeting spaces/business center
Laundry facilities
Elevator
Fitness facilities
Mountain biking nearby
Banquet hall
Wheelchair accessible (may have limitations)
Ballroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Number of buildings/towers - 1
Year Built - 1968
Total number of rooms - 208
Number of floors - 2
Professional property host/manager
No rollaway/extra beds available
Wheelchair-accessible registration desk
Pool hoist on site
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Arcade/game room
Well-lit path to entrance
Garden
Internet access in public areas - high speed
Stair-free path to entrance
Free newspapers in lobby
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 1
Safe-deposit box at front desk
Smoke-free property
Hiking/biking trails nearby
Children's pool
Free self parking
Conference space
Computer station
ATM/banking
Wheelchair accessible path of travel
Conference space size (feet) - 4381
24-hour business center
Airport & Shuttle Information
Hudson Valley/Stewart(SWF)- 45miles, no shuttle, taxi service $70 one way, Uber and Lyft now serving our area
Local Shuttle Info: na, private companies referred to our groups Adirondack Trailways , First Student
Breakfast Information
Complimentary full hot breakfast. 7am to 10am for overnight guests on Saturday and Sunday mornings, 6am to 10am Monday thru Friday mornings. Includes coffee, tea, decaf, juice, fresh fruit, yogurt, assorted breakfast breads and pastries, scrambled eggs and breakfast potatoes, breakfast meats, hot oatmeal with toppings, make your own waffle station.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Limited Number of Pet rooms. $25 per day, plus tax. Pets cannot be left unattended in guest rooms
Parking Info
Complimentary Parking, Self park, ample space for bus parking.
Internet / WiFI
Complimentary wireless internet service in all areas of the hotel, additionally wired internet service in conference rooms also at no charge.
Misc Fees / Policies
Pet fee: USD 25 per accommodation, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pool access available from 10:00 AM to 10:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Best Western Hotels & Resorts has always been an industry leader in providing clean, well-maintained accommodations for travelers. To continue our commitment of cleanliness to our guests and associates, we are expanding our I Care Clean program with the introduction of We Care Clean.We Care Clean ensures an even higher level of cleaning standards and operational best practices. It addresses everything from the guest room and common area cleanliness to streamlined processes that minimize contact between guests and associates while maintaining industry-leading customer service.Protecting guests and employees is our highest priority and today that is most often achieved through a tremendous focus on cleaning practices. Travelers can rest easy knowing that We Care Clean is the new standard for hotel cleanliness. We are putting the safety and well being of guests and employees first.more information available on request
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Best Western Plus
Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
Fitness room, laundry room, and business center also available
FREE high-speed internet, local calls, and long distance access
Breakfast is available
For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
Hotel Rate Trends at Best Western Plus Kingston Hotel & Conference Center
The chart above shows averages of prices for both group/meeting quotes and the best individual traveler rates we could find at the time the group/meeting bid was entered. The most competitive group deal shown is 26.5% in May 2020 and the highest average individual rate is $289 in the month of October 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Kingston Hotel & Conference Center in a month when rates are lower.
