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Red Roof Inn Martinsburg

209 Viking Way, Martinsburg, WV 25401 US

View Map Reservations: +1-800-760-7718

2.0 Star Property Near Martinsburg Mall

Red Roof launches the RediClean program: Red Roof has recommended aggressive sanitation and cleaning steps system-wide, using EPA approved products that kill COVID-19 including additional sanitation of high-touch points in common areas, sanitizing exterior and corridor touchpoints four times per day, and encouraging continued social distancing in all public areas of its properties.

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Average

3.0/5

Based on 404 guest reviews

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Free WiFi
Smoke-free property
Free self parking

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06/25/2022 - 06/26/2022

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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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Red Roof Inn Martinsburg

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Verified Reviews of Red Roof Inn Martinsburg

Below are the verified reviews from guests that we have booked recently:

"Disappointed second visit."

Overall Score2.0/ 5

We entered and the front desk clerk wasn't wearing a mask even though there was a sign saying they were required. No other guests were wearing them properly. Room was missing light switch plate and half of security sliding lock. Outside of styrofoam cups were sticky.

Kathleen G. (Individual traveler, booked 1 room), from

03-Aug-2020 Verified Review, stayed from Fri Jul 31 to Sat Aug 01 2020 at a $59.99 average nightly rate.

"Good experience, facility needs updating."

Overall Score3.0/ 5

Our stay was generally a good experience. The young man at the desk was friendly and most helpful. The facility is in need of updating and repair. Toilet seat wrong size, no bathroom sink stopper, fan very noisy, hallway water fountain inop, windows dirty, grass has not been mowed nor litter picked up in a long time, caulking and painting needs to be done. You have a good solid building, do not let it go. Thank you.

Gary P. (Individual traveler, booked 1 room), from

16-Oct-2019 Verified Review, stayed from Tue Oct 15 to Wed Oct 16 2019 at a $68.39 average nightly rate.

"Renovations Needed"

Overall Score2.0/ 5

The hotel needs renovations the carpets are very dirty with an odor, the hallways are very hot and humid! The place needs an overall, the pictures are misleading as well as placing the name under Wyndham.

Mary T. (Individual traveler, booked 1 room), from

18-Jul-2019 Verified Review, stayed from Sat Jul 13 to Sun Jul 14 2019 at a $69.99 average nightly rate.

Summary of Verified Reviews

Poor

Summary of 262 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 57/100 based on reviews from all travelers.

"Easily accessible by car and has restaurants and bars nearby. Room needs to be improved."

Location

92/100

19 reviews

"Great location with good access by car." Good restaurants & bars in the area.

Service

65/100

45 reviews

"Friendly service and acceptable reception."

Room

33/100

96 reviews

"Poorly maintained rooms with bathrooms that need some cleaning and subpar TVs." Badly cleaned rooms and uncomfortable beds and furniture. Shower can be a problem.

Comfort

32/100

49 reviews

"Uncomfortable, noisy rooms with poor beds."

Cleanliness

24/100

65 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

23/100

31 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 44/100 based on reviews from families.

"Friendly service. Great location."

Service

66/100

11 reviews

"Friendly service and acceptable reception."

Comfort

31/100

13 reviews

"Not very comfortable, with poor beds."

Room

28/100

34 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Amenities

22/100

9 reviews

"Hotel buildings could use some improvement."

Cleanliness

21/100

18 reviews

"Bathrooms and rooms are untidy."

Rated 67/100 based on reviews from couples.

"Great location. Friendly service."

Location

93/100

5 reviews

"Great location."

Service

66/100

10 reviews

"Service is adequate."

Comfort

37/100

14 reviews

"Uncomfortable, noisy rooms with poor beds."

Room

35/100

17 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Cleanliness

28/100

11 reviews

"Rooms could be cleaner."

Rated 52/100 based on reviews from business travelers.

Room

29/100

9 reviews

"Guests complained about bathrooms and general cleanliness of the rooms."

Cleanliness

21/100

7 reviews

"Rooms could be cleaner."

Rated 54/100 based on reviews from solo travelers.

Service

66/100

7 reviews

"Service is adequate."

Comfort

27/100

5 reviews

"More comfort would be nice."

Amenities

25/100

5 reviews

"Hotel buildings could use some improvement."

Room

23/100

9 reviews

"Room needs to be improved."

Cleanliness

21/100

7 reviews

"Could use a good cleaning."

Rated 50/100 based on reviews from all travelers.

"Easily accessible by car and has restaurants and bars nearby. Room needs to be improved."

Location

92/100

19 reviews

"Great location with good access by car." Good restaurants & bars in the area.

Service

65/100

45 reviews

"Friendly service and acceptable reception."

Room

33/100

96 reviews

"Poorly maintained rooms with bathrooms that need some cleaning and subpar TVs." Badly cleaned rooms and uncomfortable beds and furniture. Shower can be a problem.

Comfort

32/100

49 reviews

"Uncomfortable, noisy rooms with poor beds."

Cleanliness

24/100

65 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

23/100

31 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 43/100 based on reviews from families.

"Friendly service. Great location."

Service

66/100

11 reviews

"Friendly service and acceptable reception."

Comfort

31/100

13 reviews

"Not very comfortable, with poor beds."

Room

28/100

34 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Amenities

22/100

9 reviews

"Hotel buildings could use some improvement."

Cleanliness

21/100

18 reviews

"Bathrooms and rooms are untidy."

Rated 64/100 based on reviews from couples.

"Great location. Friendly service."

Location

93/100

5 reviews

"Great location."

Service

66/100

10 reviews

"Service is adequate."

Comfort

37/100

14 reviews

"Uncomfortable, noisy rooms with poor beds."

Room

35/100

17 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Cleanliness

28/100

11 reviews

"Rooms could be cleaner."

Rated 51/100 based on reviews from business travelers.

Room

29/100

9 reviews

"Guests complained about bathrooms and general cleanliness of the rooms."

Cleanliness

21/100

7 reviews

"Rooms could be cleaner."

Rated 48/100 based on reviews from solo travelers.

Service

66/100

7 reviews

"Service is adequate."

Comfort

27/100

5 reviews

"More comfort would be nice."

Amenities

25/100

5 reviews

"Hotel buildings could use some improvement."

Room

23/100

9 reviews

"Room needs to be improved."

Cleanliness

21/100

7 reviews

"Could use a good cleaning."

Customer Reviews of Red Roof Inn Martinsburg

Property Description

When you stay at Red Roof Inn Martinsburg in Martinsburg, you'll be in the mountains, within a 5-minute drive of Wonderment Puppet Theater and Apollo Civic Theatre. This hotel is 1.2 mi (1.9 km) from Martinsburg Mall and 10.9 mi (17.5 km) from Shepherd University.

Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Martinsburg Mall - 1.9 km / 1.2 mi
Wonderment Puppet Theater - 2.3 km / 1.5 mi
Apollo Civic Theatre - 2.6 km / 1.6 mi
Martinsburg-Berkeley County Convention and Visitors Bureau - 2.7 km / 1.7 mi
For the Kids, By George Children's Museum - 2.7 km / 1.7 mi
Belle Boyd House - 2.7 km / 1.7 mi
Triple Brick Museum - 2.9 km / 1.8 mi
Adam Stephen House - 2.9 km / 1.8 mi
Valley Health I Spring Mills - 12.5 km / 7.8 mi
Morgan's Grove Park - 17.3 km / 10.8 mi
Shepherdstown Opera House - 17.4 km / 10.8 mi
Shepherd University - 17.5 km / 10.9 mi
Shepherdstown Museum - 17.5 km / 10.9 mi
Rumsey Steamboat Museum - 17.6 km / 10.9 mi
Shepherdstown Visitors Center - 17.7 km / 11 mi

The nearest airports are:
Hagerstown, MD (HGR-Hagerstown Regional) - 38.6 km / 24 mi
Martinsburg, WV (MRB-Eastern West Virginia Regional) - 8.2 km / 5.1 mi

The preferred airport for Red Roof Inn Martinsburg is Hagerstown, MD (HGR-Hagerstown Regional).

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and a vending machine.

Amenities / Features

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Wheelchair accessible (may have limitations)
Vending machine
Business center
24-hour front desk
Television in common areas
Free WiFi
Well-lit path to entrance
Smoke-free property
In-room accessibility

Number of buildings/towers - 1
Total number of rooms - 62
Number of floors - 3

Professional property host/manager
LGBTQ friendly
Noise-free rooms not guaranteed
No cribs (infant beds) available

Coffee/tea in common areas
Wheelchair accessible parking
Laundry facilities
Internet access - wireless
Accessible bathroom
Elevator
Free self parking
Computer station
24-hour business center

Breakfast Information

complimentary Hot Contential Breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 80

Only dogs and cats are allowed

Pet maximum weight in kg is 36

Pets allowed (no fees)

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets Welcome; $10 per night per pet.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place and staff at the property wear personal protective equipment.
Contactless check-out is available.
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Social distancing measures are in place

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Red Roof Inns

400+ economy and pet-friendly hotels
Superior King rooms include free Wi-Fi, unlimited local and long distance phone calls with speakerphone, fax services up to 10 pages per stay, and built-in microwaves and refridgerators
Free continental breakfast at select locations
Red Roof Plus+ properties have upgraded amenities such as modern furniture, LED lighting, flat-screen TV's with HD channels, wood-like floors and electrical outlets. Booking a premium room offers guests a free welcome snack box with water, popcorn, orange juice, trail mix, and granola bars. High-end bedding, extra pillows, and a colorful red accent wall complete the room

The Red Roof Inns highlights above are subject to change without notice.