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New Haven Inn

100 Pond Lily Ave, New Haven, CT 06515 US
View Map Reservations: +1-800-760-7718
2.0 Star Property In New Haven (West New Haven)
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Very Good
4.0/5

Based on 90 guest reviews

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  • Free RV, bus, truck parking
  • Free WiFi
  • Stair-free path to entrance
  • Free self parking
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08/18/2022 - 08/19/2022
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of New Haven Inn

Below are the verified reviews from guests that we have booked recently:
"Signed in and left!"
Overall Score1.0/ 5
This was he most disgusting hotel I've ever seen! I guess the boarded windows and the fact that you had to be buzzed in to enter the building should have been red flags! Furniture was ripped and cracking, toilet clogged, bedspreads ripped and people were actually living in nearby rooms! We were truly afraid and decided to pack up and leave. The gentleman refused to refund our money. The fact that it's advertised as a conference center with many amenities is a joke.
(Individual traveler, booked 1 room), from US flag
28-Oct-2013 Verified Review, stayed from Sat Oct 26 to Sun Oct 27 2013 at a $69.00 average nightly rate.
"Paid but didn't stay!"
Overall Score1.0/ 5
I have never paid for a hotel room and didn't stay. Clogged toilet, people living in nearby rooms. The picture is so deceiving and the term "conference center" is VERY misleading! Please don't ever stay here!
(Individual traveler, booked 1 room), from US flag
27-Oct-2013 Verified Review, stayed from Sat Oct 26 to Sun Oct 27 2013 at a $69.00 average nightly rate.
"Sketchiest hotel I've ever been to"
Overall Score1.0/ 5
We actually paid and left due to an extreme feeling of discomfort. When we got there, we realized several of the rooms around us were actually peoples' residences. The toilet was clogged, the bathroom dirty, bedspread ripped etc. For them to refer to themselves as a conference center is ridiculous. There is no conference center that I could see and I think they used that term to mislead customers. The gentleman then refused to give us a refund when we left.
(Individual traveler, booked 1 room), from US flag
27-Oct-2013 Verified Review, stayed from Sat Oct 26 to Sun Oct 27 2013 at a $69.00 average nightly rate.

Summary of Verified Reviews

41
Poor

Summary of 104 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 41/100 based on reviews from all travelers.

Inadequate rooms with subpar service.

Service

48/100
14 reviews

Service could be improved.

Room

40/100
35 reviews

Poorly cleaned and maintained rooms with subpar TVs and bathrooms. Average-sized rooms with alright beds. Acceptable minibar.

Cleanliness

27/100
22 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Amenities

6/100
5 reviews

Hotel buildings could use some improvement.

Rated 35/100 based on reviews from all travelers.

Inadequate rooms with subpar service.

Service

48/100
14 reviews

Service could be improved.

Room

40/100
32 reviews

Excellent beds but rooms and bathrooms need maintenance. Complaints about room cleanliness and poor TV's. Decently sized rooms with okay minibars.

Cleanliness

30/100
20 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Amenities

6/100
5 reviews

Hotel buildings could use some improvement.

Review Semantics by TrustYou

Property Description

With a stay at New Haven Inn in New Haven (West New Haven), you'll be within a 15-minute drive of Yale University and Quinnipiac University. This motel is 4.1 mi (6.7 km) from University of New Haven and 4.5 mi (7.3 km) from Yale-New Haven Hospital.

Take advantage of the motel's room service.

Make yourself at home in one of the 125 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include phones with free local calls, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

West Rock Ridge State Park - 0.3 km / 0.2 mi
Southern Connecticut State University - 3.2 km / 2 mi
Yale Golf Course - 3.4 km / 2.1 mi
Yale Bowl - 3.9 km / 2.4 mi
Connecticut Tennis Center - 4 km / 2.5 mi
Hospital of Saint Raphael - 4.8 km / 3 mi
Orchard Medical Center - 4.9 km / 3.1 mi
Yale University - 4.9 km / 3.1 mi
Payne Whitney Gymnasium - 5.8 km / 3.6 mi
Mead Visitor Center - 6 km / 3.7 mi
New Haven Green - 6.1 km / 3.8 mi
Beinecke Rare Book and Manuscript Library - 6.2 km / 3.8 mi
Woolsey Hall - 6.2 km / 3.8 mi
Shubert Theater - 6.2 km / 3.8 mi
Center Church on the Green - 6.2 km / 3.8 mi

The nearest airports are:
New Haven, CT (HVN-Tweed - New Haven Regional) - 30.3 km / 18.8 mi
Bridgeport, CT (BDR-Igor I. Sikorsky Memorial) - 30 km / 18.6 mi
Oxford, CT (OXC-Waterbury - Oxford) - 25.4 km / 15.8 mi
Danbury, CT (DXR-Danbury Municipal) - 56.8 km / 35.3 mi

Featured amenities include a business center and a 24-hour front desk. Free self parking is available onsite.

This motel offers designated smoking areas.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Free RV, bus, truck parking
  • Business center
  • 24-hour front desk
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Total number of rooms - 125
  • Number of floors - 2
  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • No elevators
  • Designated smoking areas
  • Well-lit path to entrance
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free self parking

Airport & Shuttle Information

Igor I. Sikorsky Mem. (22 miles), New Haven (9 miles), Bradley International (52 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 15

Pet maximum weight in kg is 7

Pets allowed

Small pets welcome with an additional 10USD fee per stay per pet.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place and staff at the property wear personal protective equipment.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Social distancing measures are in place

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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Testimonials:

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"I found myself getting quite stressed with the experience of trying to find somewhere which 'ticked all the boxes. I was both surprised and pleased when I received your suggestion. Thank you" L.T. - Bristol, UK

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