Cleaning Policy: housekeeping only available to rooms that check out. Due to COVID and to protect our staff, housekeeping is not available for extended stays or guest services.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Towels were never replenished."
Overall Score2.0/5
Not very clean. Bugs cockroaches. Would NEVER STAY THERE AGAIN. WOULD NEVER RECOMMEND.
Brian W. (Individual traveler, booked 1 room), from
15-Aug-2022 Verified Review, stayed from Thu Aug 11 to Sun Aug 14 2022 at a $74.99 average nightly rate.
"Mediocre experience there were no good amenities/continental breakfast."
Overall Score3.0/5
This Front desk clerk stated you had to pay for Wifi. there was no continental breakfast from what I could tell. Also the coffee is available for a certain amount of time. The room did look like it may have been newly remodeled.For being on a business trip I would have really liked an iron and ironing board which wasn't there. I wouldn't say it was a bad hotel but it also wasn't the best either.
Suzette W. (Individual traveler, booked 1 room), from
07-Apr-2022 Verified Review, stayed from Fri Apr 01 to Sun Apr 03 2022 at a $77.49 average nightly rate.
"Completely Unacceptable"
Overall Score1.0/5
Would never recommend this place, disgusting and unfit. Have no idea how the this place would rate even for pets.
Steven C. (Individual traveler, booked 1 room), from
10-Nov-2020 Verified Review, stayed from Mon Nov 09 to Tue Nov 10 2020 at a $53.99 average nightly rate.
Summary of Verified Reviews
41
Poor
Summary of 153 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Service could be friendlier.Decent reception but complaints about management.
Comfort
29/100
38 reviews
Uncomfortable, noisy rooms with poor beds.
Room
22/100
62 reviews
Uncomfortable beds, run-down rooms, and low rated minibars.Bathrooms and rooms are untidy. Shower can be a problem.
Cleanliness
12/100
45 reviews
Bathrooms and rooms are untidy.Hotel facilities could use a good clean.
Amenities
8/100
10 reviews
Hotel buildings could use some improvement.
Rated 37/100 based on reviews from couples.
Location
68/100
5 reviews
Location is ok.
Vibe
68/100
5 reviews
Decent vibe.
Service
41/100
7 reviews
Service could be improved.
Comfort
31/100
19 reviews
Not very comfortable, with poor beds.
Room
21/100
23 reviews
Poorly cleaned and maintained rooms with poor beds and bathrooms.
Cleanliness
12/100
18 reviews
Rooms could be cleaner.
Rated 36/100 based on reviews from business travelers.
Comfort
24/100
6 reviews
Not very comfortable, with poor beds.
Room
14/100
11 reviews
Poor beds in rooms needing some cleaning.
Cleanliness
12/100
7 reviews
Rooms could be cleaner.
Rated 19/100 based on reviews from families.
Comfort
33/100
5 reviews
More comfort would be nice.
Room
21/100
14 reviews
Guests complained about bathrooms and general cleanliness of the rooms.
Cleanliness
10/100
7 reviews
Rooms could be cleaner.
Rated 43/100 based on reviews from solo travelers.
Great location.
Comfort
29/100
7 reviews
Not very comfortable, with poor beds.
Room
19/100
12 reviews
Poor beds in rooms needing some cleaning.
Cleanliness
14/100
12 reviews
Rooms could be cleaner.
Rated 31/100 based on reviews from all travelers.
Inadequate rooms with subpar service.
Location
73/100
16 reviews
Great location.
Vibe
68/100
5 reviews
Decent vibe.
Service
44/100
19 reviews
Service could be friendlier. Reception is all right.
Comfort
28/100
37 reviews
Uncomfortable, noisy rooms with poor beds.
Room
22/100
60 reviews
Uncomfortable beds, run-down rooms, and low rated minibars.Bathrooms and rooms are untidy. Shower can be a problem.
Cleanliness
13/100
44 reviews
Bathrooms and rooms are untidy.Hotel facilities could use a good clean.
Amenities
8/100
10 reviews
Hotel buildings could use some improvement.
Rated 33/100 based on reviews from couples.
Location
68/100
5 reviews
Location is ok.
Vibe
68/100
5 reviews
Decent vibe.
Service
41/100
7 reviews
Service could be improved.
Comfort
31/100
19 reviews
Not very comfortable, with poor beds.
Room
21/100
23 reviews
Poorly cleaned and maintained rooms with poor beds and bathrooms.
Cleanliness
12/100
18 reviews
Rooms could be cleaner.
Rated 31/100 based on reviews from business travelers.
Comfort
24/100
6 reviews
Not very comfortable, with poor beds.
Room
14/100
10 reviews
Poor beds in rooms needing some cleaning.
Cleanliness
12/100
7 reviews
Rooms could be cleaner.
Rated 17/100 based on reviews from families.
Comfort
33/100
5 reviews
More comfort would be nice.
Room
21/100
14 reviews
Guests complained about bathrooms and general cleanliness of the rooms.
Cleanliness
10/100
7 reviews
Rooms could be cleaner.
Rated 41/100 based on reviews from solo travelers.
Great location.
Comfort
28/100
6 reviews
Not very comfortable, with poor beds.
Room
18/100
11 reviews
Poor beds in rooms needing some cleaning.
Cleanliness
15/100
11 reviews
Rooms could be cleaner.
Customer Reviews of Motel 6 Ashland Va
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Capital Hotel is conveniently located off interstate I-95 and one exit from Kings Dominion. Plenty of shopping and dinning to choose from within minutes of hotel. Guests enjoy safe, clean, comfortable accommodations to include one king or two double beds, TV, radio alarm clock, hairdryer, iron/board, in-room coffee makers. Rooms with micro/fridge avail. upon request. Guests enjoy our quiet location and seasonal outdoor pool.
Amenities / Features
Check In: 3:00 pm - 7:00 am
Check Out: 11:00 am
Air conditioning
Alarm clock
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Facilities for the disabled
Fax available
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Free WiFi Internet
Laundry facilities
Microwave in room
Non-smoking rooms
24 hours opened
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV Channel: HBO
Travellers cheques accepted
Breakfast Information
currently closed due to COVID
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.
Internet / WiFI
All rooms have free wifi
Cleaning Policies
housekeeping only available to rooms that check out. Due to COVID and to protect our staff, housekeeping is not available for extended stays or guest services.
About Motel 6
Economy hotel brand and the largest in the US and Canada
Pets are welcome
Free daily morning coffee, expanded cable, and free local phone calls
Each guestroom comes with a full kitchen with a microwave, refrigerator, coffee maker, stovetop, and cooking utensils
Guest laundry service
Unlimited Wi-Fi for $4.95
The Motel 6 highlights above are subject to change without notice.
