Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Hilton Chicago / Magnificent Mile Suites
Below are the verified reviews from guests that we have booked recently:
"I was charged twice for my room."
Overall Score2.0/5
The room was clean and comfortable stay but being charged twice was/is upsetting.
Annette B. (Individual traveler, booked 1 room), from
23-Dec-2020 Verified Review, stayed from Tue Dec 22 to Wed Dec 23 2020 at a $120.99 average nightly rate.
"Large Spacious Rooms/Friendly Customer Service "
Overall Score4.0/5
It's more to the back of downtown Chicago, and did not have onsite self parking Which is my only reason for giving it a four instead of a 5. Other than that the property itself was very nice.
Lavonne S. (Individual traveler, booked 1 room), from
15-Jul-2019 Verified Review, stayed from Tue Jul 09 to Fri Jul 12 2019 at a $154.49 average nightly rate.
"Quick Stay"
Overall Score5.0/5
Loved the hotel very pretty and clean. Staff was friendly and helpful. Hotel was close to lots of places. Cabs were waiting outside the front door and buses were just around the block. The hotel room was big, clean and nice. Would definitely stay here again.
David T. (Individual traveler, booked 1 room), from
24-May-2019 Verified Review, stayed from Wed May 22 to Thu May 23 2019 at a $166.57 average nightly rate.
Summary of Verified Reviews
86
Excellent
Summary of 1,743 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Great location. Pricey, inconvenient parking."Good shopping and sightseeing.
Service
76/100
350 reviews
"Reception is decent, with overall friendly and professional service."Housekeeping and management are lacking. Great hotel security.Room service could have been improved. Valet service could be better.
Room
71/100
424 reviews
"Spacious, moderately new rooms, with nice views but average beds."Relatively tidy rooms with acceptable TV's, but poor A/C and furniture.Bathrooms are large but with substandard cleaning.Badly maintained rooms with poor minibars and kitchenettes.Shower can be a problem.
Pool
64/100
49 reviews
"Ordinary pool."
Cleanliness
57/100
193 reviews
"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."
Value
56/100
92 reviews
"Fairly good value for money. Fair breakfast prices."
Amenities
45/100
116 reviews
"Uninspiring buildings and a so-so entrance area."Elevator in need of updating. Unspectacular architecture.
Food
43/100
48 reviews
"Poorly rated food, particularly desserts."
Wellness Area
23/100
16 reviews
"Poorly reviewed fitness area."
Breakfast
18/100
39 reviews
"Breakfast affordable but not highly reviewed."
Rated 82/100 based on reviews from families.
"Clean hotel facilities. Stylish hotel."
Location
82/100
138 reviews
"Great location. Pricey, inconvenient parking."Great sightseeing, restaurants and shopping nearby.
Service
77/100
113 reviews
"Friendly service, but housekeeping was less impressive."Great hotel security. Room service could have been improved.
Pool
67/100
21 reviews
"Ordinary pool."
Room
67/100
155 reviews
"Average but big rooms with wonderful views, and okay beds."Bathrooms and rooms are untidy.Dilapidated rooms, with bad kitchenettes, minibars, and furniture.Shower can be a problem.
Value
55/100
30 reviews
"Fairly good value for money."
Cleanliness
50/100
73 reviews
"Rooms and bathrooms inadequately cleaned. Clean hotel facilities."
Amenities
46/100
50 reviews
"Hotel buildings could use some improvement."Elevator in need of updating. Pleasant entrance area.
Food
41/100
15 reviews
"Food could be better."
Wellness Area
22/100
7 reviews
"Wellness & sports facilities could be improved."
Breakfast
19/100
17 reviews
"Breakfast can be improved."
Rated 86/100 based on reviews from couples.
"Great hotel security. Great view."
Service
75/100
31 reviews
"Friendly service."
Location
72/100
29 reviews
"Good location with shopping nearby but poor access to parking."
Room
69/100
35 reviews
"Okay bathrooms and beds in decently clean rooms."Spacious rooms with excellent views.
Cleanliness
59/100
15 reviews
"Room cleanliness is acceptable."
Amenities
43/100
8 reviews
"Hotel buildings could use some improvement."Elevator in need of updating.
Rated 77/100 based on reviews from solo travelers.
"Friendly service. Fantastic service."
Service
72/100
7 reviews
"Fantastic service."
Location
71/100
5 reviews
"Great location."
Room
68/100
11 reviews
"Room is all right."
Cleanliness
59/100
5 reviews
"Quite clean."
Rated 91/100 based on reviews from business travelers.
"Great location. Great room."
Location
78/100
9 reviews
"Great location."
Room
68/100
6 reviews
"Room is all right."
Rated 80/100 based on reviews from all travelers.
"Very good lake hotel. Great location."
Service
77/100
332 reviews
"Service is professional and friendly."Reception and housekeeping are average, but management is not great.Great hotel security. Room service could have been improved.Valet service could be better.
Location
77/100
322 reviews
"Great location. Pricey, inconvenient parking."Good shopping and sightseeing.
Room
70/100
408 reviews
"Spacious, moderately new rooms, with nice views but average beds."Relatively tidy rooms with acceptable TV's, but poor A/C and furniture.Badly maintained rooms with poor minibars and kitchenettes.Bathrooms are large but with substandard cleaning.
Pool
65/100
46 reviews
"Ordinary pool."
Cleanliness
56/100
185 reviews
"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."
Value
55/100
84 reviews
"Fairly good value for money. Fair breakfast prices."
Amenities
44/100
114 reviews
"Uninspiring buildings and a so-so entrance area."Elevator in need of updating.
Food
44/100
45 reviews
"Poorly rated food, particularly desserts."
Breakfast
19/100
34 reviews
"Breakfast affordable but not highly reviewed."
Wellness Area
19/100
15 reviews
"Poorly reviewed fitness area."
Rated 79/100 based on reviews from families.
"Clean hotel facilities."
Location
81/100
125 reviews
"Great location. Pricey, inconvenient parking."Great sightseeing, restaurants and shopping nearby.
Service
79/100
104 reviews
"Friendly service, but housekeeping was less impressive."Great hotel security. Room service could have been improved.
Pool
66/100
20 reviews
"Ordinary pool."
Room
63/100
149 reviews
"Average but big rooms with wonderful views, and okay beds."Bathrooms and rooms are untidy.Dilapidated rooms, with bad kitchenettes, minibars, and furniture.
Value
56/100
27 reviews
"Fairly good value for money."
Cleanliness
49/100
70 reviews
"Bathrooms and rooms are untidy. Clean hotel facilities."
Amenities
45/100
49 reviews
"Hotel buildings could use some improvement."Elevator in need of updating. Pleasant entrance area.
Food
42/100
13 reviews
"Food could be better."
Wellness Area
20/100
6 reviews
"Wellness & sports facilities could be improved."
Breakfast
18/100
15 reviews
"Breakfast can be improved."
Rated 82/100 based on reviews from couples.
"Great view. Great hotel security."
Service
76/100
30 reviews
"Friendly service."
Location
73/100
28 reviews
"Good location with shopping nearby but poor access to parking."
Room
69/100
35 reviews
"Okay bathrooms and beds in decently clean rooms."Spacious rooms with excellent views.
Cleanliness
59/100
15 reviews
"Room cleanliness is acceptable."
Amenities
43/100
8 reviews
"Hotel buildings could use some improvement."Elevator in need of updating.
Rated 82/100 based on reviews from solo travelers.
"Friendly service. Fantastic service."
Service
72/100
7 reviews
"Fantastic service."
Location
71/100
5 reviews
"Great location."
Room
68/100
10 reviews
"Room is all right."
Rated 85/100 based on reviews from business travelers.
"Great location. Great room."
Location
77/100
7 reviews
"Great location."
Room
68/100
5 reviews
"Room is all right."
Rated 84/100 based on reviews from all travelers.
"Very good lake hotel. Great location."
Location
80/100
17 reviews
"Great location."
Vibe
74/100
6 reviews
"Awesome vibe."
Service
72/100
17 reviews
"Fantastic service."
Room
71/100
12 reviews
"Spacious rooms."
Cleanliness
64/100
6 reviews
"Quite clean."
Rated 87/100 based on reviews from families.
"Great room. Fantastic service."
Location
81/100
8 reviews
"Great location."
Service
73/100
9 reviews
"Fantastic service."
Room
70/100
5 reviews
"Room is all right."
Customer Reviews of Hilton Chicago / Magnificent Mile Suites
4.2 of 5Overall
4.0 of 5Amenities
4.4 of 5Cleanliness
4.4 of 5Comfort
4.2 of 5Condition
4.8 of 5Neighborhood
4.3 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Hilton Chicago/Magnificent Mile Suites, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. This hotel is 0.3 mi (0.5 km) from Michigan Avenue and 0.3 mi (0.5 km) from State Street.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café.
Make yourself at home in one of the 345 guestrooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with premium TV channels provide entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Distances are displayed to the nearest 0.1 mile and kilometer.
Broadway Playhouse - 0.2 km / 0.1 mi John Hancock Center - 0.2 km / 0.1 mi Museum of Contemporary Art - 0.3 km / 0.2 mi Oak Street - 0.3 km / 0.2 mi Ann and Robert H. Lurie Children's Hospital - 0.3 km / 0.2 mi Water Tower Place - 0.3 km / 0.2 mi Chicago Water Tower - 0.5 km / 0.3 mi State Street - 0.5 km / 0.3 mi Prentice Women's Hospital - 0.5 km / 0.3 mi Michigan Avenue - 0.5 km / 0.3 mi Northwestern Memorial Hospital - 0.6 km / 0.4 mi Oak Street Beach - 0.7 km / 0.4 mi Lake Michigan - 0.8 km / 0.5 mi Chinese Consulate - 1.1 km / 0.7 mi Chicago Riverwalk - 1.5 km / 0.9 mi
The nearest airports are: Chicago O'Hare International Airport (ORD) - 29.7 km / 18.5 mi Chicago Midway Airport (MDW) - 21.7 km / 13.5 mi Chicago, IL (PWK-Chicago Executive) - 36.6 km / 22.7 mi
The preferred airport for Hilton Chicago/Magnificent Mile Suites is Chicago O'Hare International Airport (ORD).
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 10000 square feet (929 square meters) of event facilities.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Amenities / Features
Check In: 3:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Gift shops or newsstand
Dry cleaning/laundry service
Distance from property (miles) - 0.3
Free grocery shopping service
Number of meeting rooms - 14
Conference space size (meters) - 929
Free WiFi
Designated smoking areas
Braille or raised signage
Assistive listening devices available
Number of indoor pools - 1
In-room accessibility
Free newspapers in lobby
Roll-in shower
Wedding services
Accessible bathroom
Distance from property (km) - 0.5
Luggage storage
Express check-out
Number of buildings/towers - 1
Year Built - 1990
Total number of rooms - 345
Number of floors - 30
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property does not offer onsite COVID-19 testing
No rollaway/extra beds available
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Grocery/convenience store
Porter/bellhop
Multilingual staff
Business center
24-hour front desk
Number of restaurants - 1
Safe-deposit box at front desk
Coffee/tea in common areas
Number of coffee shops/cafes - 1
Hiking/biking trails nearby
Laundry facilities
Elevator
Fitness facilities
Conference space
ATM/banking
Wheelchair accessible path of travel
Conference space size (feet) - 10000
Concierge services
Airport & Shuttle Information
O'Hare Intl. Airport is 18 miles. Cab fare is approximately $35 Airport Express Shuttle is $25.00Midway Airport is 12 miles. Cab fare is approximately $30 Airport Express Shuttle is $20.00
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Gold and Diamond Members have complimentary access to the Executive Lounge.Breakfast is also served in the restaurant.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 75
Pet maximum weight in kg is 34
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Pets are allowed, $75 non-refundable deposit required.
Parking Info
Valet Parking is $67.00 and Self Parking is $48.00.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 6.95 per night (rates may vary)
Fee for in-room wired Internet: USD 6.95 per night (rates may vary)
Offsite parking fee: USD 55.00 per day (0.3 mi away)
Pet deposit: USD 75 per stay
Pet fee: USD 75 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Cashless transactions are available
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
About Hilton Hotels and Resorts
Bed & Breakfast Packages for two at select locations
Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
Pre-arrival planning services
Pet Friendly Program
The Hilton Hotels and Resorts highlights above are subject to change without notice.
"I was amazed and pleasantly surprised how effortless the process was. Very pleased to have found a way to reserve rooms for our team when we travel, which of usually twice a month. Thanks so much." L.S. - Amherst, NY
