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Embassy Suites by Hilton Portland Maine

1050 Westbrook Street, Portland, ME 04102 US near Exit 46 on I-95 (~1.0mi)
View Map Reservations: +1-800-760-7718
3.5 Star Property In Portland (Stroudwater)
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Very Good
4.0/5

Based on 927 guest reviews

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  • Free WiFi
  • Free airport transportation
  • Indoor pool
  • Free breakfast
  • Fitness facilities
  • Pool hoist on site
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • Free self parking
Select Your Room:
10/15/2021 - 10/16/2021
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Embassy Suites by Hilton Portland Maine

Below are the verified reviews from guests that we have booked recently:
"Dinner"
Overall Score4.0/ 5
arrived hungry at 8 pm after a long day travelling and found out the restaurant was closed.
(Individual traveler, booked 1 room), from US flag
24-Aug-2021 Verified Review, stayed from Fri Aug 20 to Sun Aug 22 2021 at a $466.99 average nightly rate.
"Food awful had to wait for front desk as there were no luggage carts irritating."
Overall Score1.0/ 5
Our room smelled like smoke. We asked to move due to allergies, we’re told they were sold out. Eventually we were moved to a cramped room across from laundry and ice machine. No one offered any room rate deduction or followed up to see if we were comfortable.
(Individual traveler, booked 1 room), from US flag
10-Aug-2021 Verified Review, stayed from Mon Jul 26 to Thu Jul 29 2021 at a $281.99 average nightly rate.
"Facility run down elevator scrapped up filthy carpet."
Overall Score1.0/ 5
I’ve stayed here more than 6 times except with COVID restrictions. What a huge disappointment. Grounds were weedy front desk staff seemed over whelmed. Breakfast was plastic wrapped food from cysco. Coffee poor and we did all our own house keeping lugging sheets to bin near elevator.
(Individual traveler, booked 1 room), from US flag
10-Aug-2021 Verified Review, stayed from Mon Jul 26 to Thu Jul 29 2021 at a $281.99 average nightly rate.
"Very nice front staff room room clean."
Overall Score4.0/ 5
Nice place to spend a night on way out of town.
(Individual traveler, booked 1 room), from US flag
19-Dec-2020 Verified Review, stayed from Fri Dec 18 to Sat Dec 19 2020 at a $89.99 average nightly rate.
"Quiet Location"
Overall Score4.0/ 5
Great staff to encounter. Everyone was so friendly. Not stuffy at all. Room was nicely set out. Living area separate from the bedroom. Even though it bordered the airport, it was surprisingly quiet. Would stay at this property again when in the area!
(Group coordinator, booked 2 rooms), from US flag
31-Oct-2019 Verified Review, stayed from Mon Oct 28 to Tue Oct 29 2019 at a $101.37 average nightly rate.

Summary of Verified Reviews

90
Very Good

Summary of 1,546 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 90/100 based on reviews from all travelers.

"Excellent airport hotel. Close to Old Port. Close to parking areas and the airport. Great pool. Great room."

WiFi

97/100
8 reviews

"Good wifi quality."

Location

92/100
180 reviews

"Great location. Close to the airport with great parking." Near downtown with great sightseeing and shopping.

Service

86/100
366 reviews

"Efficient, friendly service with a nice reception." Fine restaurant service but inadequate housekeeping. Good shuttle service. Room service could have been improved. Great hotel security.

Comfort

78/100
189 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds." Small bathrooms and inadequate A/C.

Room

77/100
441 reviews

"Big rooms with impressive views, good TV's and cozy beds." Decent kitchenettes and average room cleanliness. Small rooms and poorly cleaned bathrooms. Poor quality, old rooms with low rated A/C and furniture. Shower can be a problem. Acceptable minibar.

Breakfast

76/100
199 reviews

"Great and affordable breakfast."

Pool

75/100
53 reviews

"Great pool."

Cleanliness

68/100
244 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Rated 87/100 based on reviews from families.

"Accessible parking. Great pool."

Location

92/100
47 reviews

"Great location near the airport."

Service

84/100
82 reviews

"Friendly service with great reception but subpar housekeeping."

Comfort

80/100
50 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds."

Room

77/100
99 reviews

"Rooms are large and mostly clean, with great beds." Badly maintained and cleaned rooms with poor furnishings. Shower can be a problem.

Breakfast

76/100
54 reviews

"Tasty breakfast."

Pool

76/100
17 reviews

"Great pool."

Cleanliness

67/100
49 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Food

41/100
14 reviews

"Food could be better."

Wellness Area

38/100
9 reviews

"Wellness & sports facilities could be improved."

Rated 84/100 based on reviews from couples.

"Good snacks. Stylish hotel."

Location

91/100
23 reviews

"Great location near the airport."

Service

85/100
40 reviews

"Friendly service and great reception."

Value

84/100
5 reviews

"Best value for money."

Room

75/100
38 reviews

"Large rooms with below average bathrooms." Rooms are quite clean and beds are standard.

Breakfast

71/100
24 reviews

"Tasty breakfast."

Cleanliness

64/100
27 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Amenities

63/100
20 reviews

"Okay buildings with a less impressive entrance area."

Food

45/100
10 reviews

"Food could be better. Good snacks."

Rated 81/100 based on reviews from solo travelers.

"Spacious rooms. Great location."

Location

90/100
6 reviews

"Great location."

Service

86/100
8 reviews

"Friendly service."

Comfort

79/100
6 reviews

"Very comfortable."

Breakfast

78/100
5 reviews

"Tasty breakfast."

Cleanliness

72/100
5 reviews

"Clean."

Room

71/100
12 reviews

"Great room."

Amenities

58/100
5 reviews

"Ordinary amenities."

Food

56/100
5 reviews

"Food is all right."

Rated 80/100 based on reviews from business travelers.

"Great room. Very comfortable."

Service

78/100
5 reviews

"Fantastic service."

Room

72/100
9 reviews

"Great room."

Rated 84/100 based on reviews from all travelers.

"Excellent airport hotel. Close to Old Port. Close to parking areas and the airport. Great pool. Great room."

WiFi

97/100
8 reviews

"Good wifi quality."

Location

92/100
178 reviews

"Great location. Close to the airport with great parking." Near downtown with great sightseeing and shopping.

Service

86/100
366 reviews

"Efficient, friendly service with a nice reception." Fine restaurant service but inadequate housekeeping. Good shuttle service. Room service could have been improved. Great hotel security.

Comfort

78/100
188 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds." Small bathrooms and inadequate A/C.

Breakfast

77/100
198 reviews

"Great and affordable breakfast."

Room

76/100
440 reviews

"Big rooms with impressive views, good TV's and cozy beds." Decent kitchenettes and average room cleanliness. Small rooms and poorly cleaned bathrooms. Poor quality, old rooms with low rated A/C and furniture. Shower can be a problem. Acceptable minibar.

Pool

75/100
53 reviews

"Great pool."

Cleanliness

68/100
244 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Rated 84/100 based on reviews from families.

"Accessible parking. Great pool."

Location

92/100
45 reviews

"Great location near the airport."

Service

84/100
82 reviews

"Friendly service with great reception but subpar housekeeping."

Comfort

79/100
49 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds."

Breakfast

76/100
54 reviews

"Tasty breakfast."

Pool

76/100
17 reviews

"Great pool."

Room

76/100
98 reviews

"Rooms are large and mostly clean, with great beds." Badly maintained and cleaned rooms with poor furnishings. Shower can be a problem.

Cleanliness

67/100
49 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Food

41/100
14 reviews

"Food could be better."

Wellness Area

38/100
9 reviews

"Wellness & sports facilities could be improved."

Rated 82/100 based on reviews from couples.

"Good snacks. Stylish hotel."

Location

91/100
23 reviews

"Great location near the airport."

Service

85/100
40 reviews

"Friendly service and great reception."

Value

84/100
5 reviews

"Best value for money."

Room

75/100
38 reviews

"Large rooms with below average bathrooms." Rooms are quite clean and beds are standard.

Breakfast

71/100
24 reviews

"Tasty breakfast."

Cleanliness

64/100
27 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Amenities

63/100
20 reviews

"Okay buildings with a less impressive entrance area."

Food

45/100
10 reviews

"Food could be better. Good snacks."

Rated 77/100 based on reviews from solo travelers.

"Spacious rooms. Great location."

Location

90/100
6 reviews

"Great location."

Service

86/100
8 reviews

"Friendly service."

Comfort

79/100
6 reviews

"Very comfortable."

Breakfast

78/100
5 reviews

"Tasty breakfast."

Cleanliness

72/100
5 reviews

"Clean."

Room

71/100
12 reviews

"Great room."

Amenities

58/100
5 reviews

"Ordinary amenities."

Food

56/100
5 reviews

"Food is all right."

Rated 77/100 based on reviews from business travelers.

"Great room. Very comfortable."

Service

78/100
5 reviews

"Fantastic service."

Room

72/100
9 reviews

"Great room."

Review Semantics by TrustYou

Property Description

With a stay at Embassy Suites by Hilton Portland Maine in Portland (Stroudwater), you'll be a 5-minute drive from Maine Mall and 5 minutes from Thompson's Point. This hotel is 2.9 mi (4.6 km) from University of Southern Maine and 3.4 mi (5.5 km) from Portland Museum of Art.

Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 4:30 AM to 9:30 AM.

Make yourself at home in one of the 119 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. 50-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Thompson's Point - 3.1 km / 1.9 mi
Maine Mall - 3.4 km / 2.1 mi
Hadlock Field - 4 km / 2.5 mi
Portland Exposition Building - 4.1 km / 2.5 mi
Sable Oaks Golf Course - 4.1 km / 2.6 mi
Southworth Planetarium - 4.5 km / 2.8 mi
Deering Oaks Park - 4.5 km / 2.8 mi
Fitzpatrick Stadium - 4.5 km / 2.8 mi
Neal S. Dow House - 4.8 km / 3 mi
University of Southern Maine - 4.8 km / 3 mi
University of New England - 4.9 km / 3 mi
International Cryptozoology Museum - 5 km / 3.1 mi
State Street Church - 5 km / 3.1 mi
Portland Club - 5.1 km / 3.1 mi
Cathedral Church of Saint Luke - 5.1 km / 3.2 mi

The nearest airports are:
Portland Intl. Jetport Airport (PWM) - 0.7 km / 0.4 mi
Sanford, ME (SFM-Sanford Seacoast Regional) - 49.3 km / 30.6 mi
Auburn, ME (LEW-Auburn - Lewiston Municipal) - 52.3 km / 32.5 mi

The preferred airport for Embassy Suites by Hilton Portland Maine is Portland Intl. Jetport Airport (PWM).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Portland? This hotel has facilities measuring 1620 square feet (151 square meters), including conference space. A roundtrip airport shuttle is complimentary (available 24 hours).

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Long-term parking (surcharge)
  • Conference space size (meters) - 151
  • Free WiFi
  • Designated smoking areas
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • Fireplace in lobby
  • Free airport transportation
  • Indoor pool
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair-accessible meeting spaces/business center
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Uncovered parking
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Year Built - 1987
  • Total number of rooms - 119
  • Number of floors - 6
  • No rollaway/extra beds available
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Food and water bowls
  • Reception hall
  • Dog exercise area
  • Uncovered parking
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Pool hoist on site
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wedding services
  • Luggage storage
  • Express check-out
  • Grocery/convenience store
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Free self parking
  • Conference space
  • Computer station
  • ATM/banking
  • Conference space size (feet) - 1620
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

Portland International Jetport - 1/4 mile from jetport, complimentary shuttle service to and from jetport

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

A substantial, hot, breakfast buffet with cooked-to-order omelets is included in the room rate.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Maximum number of pets per room 2

Only dogs and cats are allowed

Pet maximum weight in kg is 23

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Pets allowed

We do allow pets with a one time non refundable fee of $50.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 50 per week
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
  • This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About Embassy Suites

  • Free Cooked-to-Order Breakfast
  • Offer spacious Two-Room Suites great for groups or large families
  • Free snacks and drinks during evening reception for all ages
  • Can pre-order services online before arriving

The Embassy Suites highlights above are subject to change without notice.

Seasonality and Projections at Embassy Suites by Hilton Portland Maine

Rate fluctuations of Embassy Suites by Hilton Portland Maine

The graph above is fluctuations of room rates for both group quotes and the lowest online individual prices we could find at the time the group bid was entered. The lowest group or meeting displayed is 27.2% in the month of July 2020 and the highest average individual rate is $355 in the month of July 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Embassy Suites by Hilton Portland Maine in a month when rates are lower.

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