Passport

NH Collection New York Madison Avenue

22 East 38th Street, New York, NY 10016 US near Exit 16W (113) on NJ Turnpike (~5.9mi)
View Map Reservations: +1-800-760-7718
4.0 Star Property
Cleaning Policy: NH Hotel Group has partnered with SGS, the world's leading inspection, verification, testing and certification company, to ensure our protocols have been adapted to current needs, minimizing the risk of the spreading of Covid-19. 2. Advanced digital services: Online check-in and check-out, and guests services 3. Upgraded cleaning & sanitizing protocols 4. Food & Beverage services tailored to the current situation: Supplier certification, single-use packaging, new presentation options which minimize the risk of infection 5. Social distancing rules 6. Personal protection equipment & protocols: Provided for guests and employees, and required for suppliers 7. Air quality protocols: Increased frequency of ventilation systems inspections 8. City Connection advisory service: Information on health facilities as well as transportation and delivery options 9. Health & Safety protocols for employees: Daily screening, early detection protocol, special staff training 10. Hotel Health & Safety Ma
Select My Room
Very Good
4.0/5

Based on 746 guest reviews

Show Guest Reviews
  • 288 sleeping rooms in hotel
  • 18 floors in hotel
  • 27 suites in hotel
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Group friendly rating of 7.5/10
Select Your Room:
01/20/2022 - 01/21/2022
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

Rated 85/100 based on reviews from all travelers.

"Very good city hotel. Good for sightseeing with access to public transportation. Awesome vibe."

Vibe

96/100
95 reviews

"Awesome vibe. Stylish hotel. Modern Hotel. Pleasant entrance area." Friendly atmosphere. Good choice for a city trip.

Location

96/100
165 reviews

"Great location with good parking availability." Near downtown with great sightseeing and shopping. Close to public transport and the train.

Cleanliness

86/100
89 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Amenities

84/100
77 reviews

"New facilities with a great entrance area. Beautiful architecture." Elevator is ok. Pleasant hotel grounds.

Service

77/100
206 reviews

"Service is friendly with great housekeeping and management, though reception is only decent." Room service is average. Booking process should be better organized.

Room

69/100
233 reviews

"Adequate, clean, and new rooms." Small rooms with insufficient A/C and subpar furniture. Mediocre sized, poorly cleaned bathrooms. Decent views and okay minibars. Shower can be a problem.

Value

63/100
45 reviews

"Fairly good value for money."

Bar

56/100
15 reviews

"Standard bar."

Breakfast

38/100
27 reviews

"Breakfast can be improved."

Food

36/100
20 reviews

"Food could be better."

Rated 83/100 based on reviews from couples.

"Beautiful architecture. Good fitness area."

Location

97/100
26 reviews

"Great location."

Vibe

94/100
15 reviews

"Awesome vibe. Modern Hotel. Stylish hotel."

Cleanliness

89/100
12 reviews

"Clean hotel facilities. Clean rooms."

Amenities

85/100
11 reviews

"Nice building."

Service

82/100
27 reviews

"Friendly service, and reception was okay."

Room

68/100
42 reviews

"Room was clean and view is acceptable." Small rooms with low rated bathrooms.

Comfort

52/100
31 reviews

"Reasonably comfortable, with small but quiet rooms."

Food

38/100
7 reviews

"Food could be better."

Rated 79/100 based on reviews from families.

"Wonderful sightseeing. Clean hotel facilities."

Location

96/100
32 reviews

"Great location."

Vibe

94/100
17 reviews

"Awesome vibe. Modern Hotel. Pleasant entrance area. Stylish hotel."

Cleanliness

88/100
14 reviews

"Clean hotel facilities. Clean rooms."

Service

78/100
45 reviews

"Friendly service, and reception was okay."

Amenities

76/100
13 reviews

"Great hotel buildings and entrance area."

Room

59/100
37 reviews

"Rooms, bathrooms and beds are decent. Small but clean rooms."

Value

57/100
9 reviews

"Fairly good value for money."

Breakfast

39/100
9 reviews

"Breakfast can be improved."

Rated 82/100 based on reviews from solo travelers.

"Clean rooms. Clean."

Location

94/100
8 reviews

"Great location."

Amenities

84/100
5 reviews

"Nice building."

Service

81/100
7 reviews

"Fantastic service."

Room

64/100
13 reviews

"Average rooms with standard beds."

Comfort

50/100
7 reviews

"Beds are decent and generally comfortable."

Rated 80/100 based on reviews from business travelers.

"Stylish hotel. Great location."

Location

97/100
9 reviews

"Great location."

Service

72/100
5 reviews

"Fantastic service."

Room

62/100
8 reviews

"Room is all right."

Rated 79/100 based on reviews from all travelers.

"Very good city hotel. Good for sightseeing with access to public transportation. Awesome vibe."

Vibe

95/100
66 reviews

"Awesome vibe. Stylish hotel. Pleasant entrance area. Modern Hotel." Friendly atmosphere.

Location

95/100
113 reviews

"Good location, close to public transport." Good shopping and sightseeing. Average parking.

Cleanliness

85/100
69 reviews

"Clean hotel facilities. Clean rooms."

Amenities

82/100
58 reviews

"New facilities with a great entrance area. Beautiful architecture."

Service

76/100
142 reviews

"Friendly service and great housekeeping, but so-so reception." Room service is average.

Room

69/100
167 reviews

"Rooms are quite small but generally OK with adequate beds." Modern, tidy rooms with moderately-sized bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Decent views and okay minibars.

Bar

63/100
13 reviews

"Standard bar."

Value

58/100
33 reviews

"Fairly good value for money."

Breakfast

42/100
14 reviews

"Breakfast can be improved."

Food

34/100
12 reviews

"Food could be better."

Rated 75/100 based on reviews from families.

"Wonderful sightseeing. Clean hotel facilities."

Location

95/100
18 reviews

"Great location."

Vibe

93/100
9 reviews

"Awesome vibe."

Cleanliness

87/100
10 reviews

"Clean rooms."

Service

79/100
23 reviews

"Friendly service, and reception was okay."

Amenities

75/100
8 reviews

"Nice building."

Room

61/100
23 reviews

"Rooms, bathrooms and beds are decent. Small but clean rooms."

Value

56/100
6 reviews

"Fairly good value for money."

Rated 78/100 based on reviews from couples.

"Beautiful architecture. Pleasant entrance area."

Location

97/100
18 reviews

"Great location."

Vibe

94/100
9 reviews

"Awesome vibe."

Cleanliness

89/100
8 reviews

"Clean."

Amenities

86/100
7 reviews

"Nice building."

Service

83/100
19 reviews

"Friendly service, and reception was okay."

Room

67/100
27 reviews

"Small but adequate rooms, decent views, and okay beds."

Food

38/100
5 reviews

"Food could be better."

Rated 80/100 based on reviews from solo travelers.

"Very quiet. Clean rooms."

Location

94/100
6 reviews

"Great location."

Service

81/100
7 reviews

"Fantastic service."

Room

62/100
10 reviews

"Room is all right."

Comfort

49/100
6 reviews

"More comfort would be nice."

Rated 79/100 based on reviews from business travelers.

"Stylish hotel. Awesome vibe."

Room

58/100
5 reviews

"Room is all right."

Rated 85/100 based on reviews from all travelers.

"Very good city hotel. Good for sightseeing with access to public transportation. Awesome vibe."

Location

97/100
30 reviews

"Great location."

Vibe

95/100
23 reviews

"Awesome vibe. Modern Hotel. Stylish hotel. Pleasant entrance area."

Amenities

87/100
14 reviews

"Great hotel buildings and entrance area. Beautiful architecture."

Cleanliness

87/100
9 reviews

"Clean rooms."

Service

81/100
43 reviews

"Reception is decent, with overall friendly and professional service."

Room

71/100
36 reviews

"Small but clean rooms. Bathrooms and beds are acceptable."

Breakfast

37/100
10 reviews

"Breakfast can be improved."

Rated 81/100 based on reviews from couples.

"Clean. Clean rooms."

Location

97/100
5 reviews

"Great location."

Room

64/100
8 reviews

"Room is all right."

Comfort

52/100
7 reviews

"Comfortable."

Rated 85/100 based on reviews from families.

"Stylish hotel. Fantastic service."

Location

97/100
8 reviews

"Great location."

Vibe

95/100
7 reviews

"Awesome vibe. Modern Hotel."

Service

78/100
14 reviews

"Friendly service."

Room

62/100
7 reviews

"Room is all right."

Review Semantics by TrustYou

Property Description

An unbeatable location at Madison Avenue 38th street with walking distance to the main landmarks of New York City Fully renovated in 2020 with a cutting edge interior design, featuring a subtle reminiscence of the Advertising Golden Age of Madison Avenue. Most of the warm and inviting spacious guest rooms have stunning views over Midtown Manhattan skyline and Empire State building. Guestrooms are fully equipped with modern bathrooms, high speed Wi-Fi, Smart TV and formidable sound proof windows to guarantee the best rest. All rooms feature a Nespresso coffee machine and tea varieties, iron board set and professional hairdryer. Hotel is Pet friendly For an even more extraordinary experience the hotel offers Junior Suites, City View Suites located in the building's towers, a Presidential Suite facing the Empire State Building, and number of spacious rooms to accommodate families. Premium rooms which boast amazing luminosity and feature extraordinary views of the city and its most iconic skyscrapers, such as the Empire State Building. 1 minute walk to the well-known Park Avenue2 minutes' walk to the iconic 5th Avenue. 10 minutes' walk to the Iconic Grand Central Station. 15 minutes' walk to the Time Square and the Theater district

Amenities / Features


  • Check In: 4:00 pm
  • Check Out: 11:00 am
  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Hairdryer available
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Self controlled heating/cooling system
  • Shower
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV Channel: HBO

Airport & Shuttle Information

La Guardia – 8 milesNewark – 16.7 milesJohn F. Kennedy – 19.2 miles

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Breakfast is not included unless otherwise specified. Full breakfast is available through room service, prepared and packed according to new hygiene standards delivered at your doorstep to minimize contact. Price is $25 per person per day, plus tax.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
One cat or small dog is allowed per room. A fee of $250 USD per stay will be charged.

Parking Info

Valet Parking is available starting from $45 per day; no in-and-out, no reservations accepted.

Internet / WiFI

HIgh Speed Wi-Fi is available in all rooms and public areas at no additional charge.

Cleaning Policies

NH Hotel Group has partnered with SGS, the world's leading inspection, verification, testing and certification company, to ensure our protocols have been adapted to current needs, minimizing the risk of the spreading of Covid-19.2. Advanced digital services: Online check-in and check-out, and guests services3. Upgraded cleaning & sanitizing protocols4. Food & Beverage services tailored to the current situation: Supplier certification, single-use packaging, new presentation options which minimize the risk of infection5. Social distancing rules6. Personal protection equipment & protocols: Provided for guests and employees, and required for suppliers7. Air quality protocols: Increased frequency of ventilation systems inspections8. City Connection advisory service: Information on health facilities as well as transportation and delivery options9. Health & Safety protocols for employees: Daily screening, early detection protocol, special staff training10. Hotel Health & Safety Ma

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