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Quality Inn & Suites

920 Dual Hwy, Hagerstown, MD 21740 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Hagerstown Suns Municipal Stadium
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.0/5

Based on 792 guest reviews

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  • Free wired internet
  • Free WiFi
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Free buffet breakfast
  • Free breakfast
  • Smoke-free property
  • Free self parking
  • Fitness facilities
Select Your Room:
06/25/2022 - 06/26/2022
Searching all hotel inventory networks
2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Facility was listed as smoke free but the 1st floor hallways were filled with smoke fumes."
Overall Score2.0/ 5
I would not recommend this facility.
(Individual traveler, booked 1 room), from US flag
08-May-2022 Verified Review, stayed from Fri May 06 to Sat May 07 2022 at a $111.99 average nightly rate.
"Decent play to stay."
Overall Score4.0/ 5
Price was comparable for a suite. We had a king and mother-in-law had a queen in a separate room. Pleasant experience.
(Individual traveler, booked 1 room), from US flag
29-Mar-2022 Verified Review, stayed from Sat Mar 26 to Sun Mar 27 2022 at a $127.99 average nightly rate.
"Booking"
Overall Score4.0/ 5
I was screwed by the booking agency. Booked two nights, tried to cancel second night did not stay second night and they have given me unbelievable runaround and thus far refused to refund second night. Not to mention their charge was 40% higher than the hotel rates. I will never use these facilities nor Quality Inns again. Be weary, folks. Not to be trusted.
(Individual traveler, booked 1 room), from US flag
13-Mar-2022 Verified Review, stayed from Fri Mar 11 to Sun Mar 13 2022 at a $100.99 average nightly rate.
"Unsanitary conditions to stay in room and wrong date."
Overall Score2.0/ 5
The customer service representative booked the wrong date of the stay, thankfully the hotel had availability for me to check in on the right date. The room smelled of cigarette smoke that I had to spray with Lysol in order to get the smell out. The bathroom was not cleaned properly, the tub had hair left in it from other guests. This was not the experience I expected to have at a Quality Inn and Suites. Very disappointed.
(Individual traveler, booked 1 room), from US flag
30-Jul-2021 Verified Review, stayed from Mon Jul 26 to Tue Jul 27 2021 at a $105.99 average nightly rate.
"The place was disgusting."
Overall Score1.0/ 5
Hotel disgusting. We never checked in. Went somewhere else. Hotel was located in a bad part of town, with homeless people everywhere.
(Individual traveler, booked 1 room), from US flag
19-Nov-2018 Verified Review, stayed from Sun Nov 18 to Mon Nov 19 2018 at a $86.39 average nightly rate.

Summary of Verified Reviews

63
Poor

Summary of 181 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 63/100 based on reviews from all travelers.

Vibe is not too good.

Location

83/100
14 reviews

Great location.

Service

55/100
38 reviews

Service is friendly enough, with acceptable reception staff.

Breakfast

53/100
12 reviews

Breakfast is average.

Room

48/100
76 reviews

Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture. Large rooms with so-so air conditioning. Shower can be a problem.

Cleanliness

34/100
59 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Vibe

19/100
21 reviews

Vibe is not too good. Entrance area is not particularly attractive.

Amenities

10/100
22 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Rated 56/100 based on reviews from couples.

Great location.

Location

86/100
7 reviews

Great location.

Breakfast

57/100
5 reviews

Breakfast is average.

Service

54/100
8 reviews

Service is friendly enough, with acceptable reception staff.

Room

44/100
19 reviews

Inadequately cleaned and maintained rooms and bathrooms.

Cleanliness

33/100
15 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Vibe

12/100
6 reviews

Vibe is not too good. Entrance area is not particularly attractive.

Amenities

11/100
9 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Rated 68/100 based on reviews from families.

Service

56/100
5 reviews

Service is adequate.

Room

48/100
12 reviews

Untidy rooms with acceptable beds but poor bathrooms.

Cleanliness

41/100
10 reviews

Rooms could be cleaner.

Rated 52/100 based on reviews from all travelers.

Vibe is not too good.

Location

83/100
14 reviews

Great location.

Service

55/100
38 reviews

Service is friendly enough, with acceptable reception staff.

Breakfast

53/100
12 reviews

Breakfast is average.

Room

48/100
76 reviews

Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture. Large rooms with so-so air conditioning. Shower can be a problem.

Cleanliness

34/100
59 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Vibe

19/100
21 reviews

Vibe is not too good. Entrance area is not particularly attractive.

Amenities

10/100
22 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Rated 53/100 based on reviews from couples.

Great location.

Location

86/100
7 reviews

Great location.

Breakfast

57/100
5 reviews

Breakfast is average.

Service

54/100
8 reviews

Service is friendly enough, with acceptable reception staff.

Room

44/100
19 reviews

Inadequately cleaned and maintained rooms and bathrooms.

Cleanliness

33/100
15 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Vibe

12/100
6 reviews

Vibe is not too good. Entrance area is not particularly attractive.

Amenities

11/100
9 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Rated 60/100 based on reviews from families.

Service

56/100
5 reviews

Service is adequate.

Room

48/100
12 reviews

Untidy rooms with acceptable beds but poor bathrooms.

Cleanliness

41/100
10 reviews

Rooms could be cleaner.

Review Semantics by TrustYou

Property Description

A stay at Quality Inn & Suites places you in the heart of Hagerstown, within a 5-minute drive of Maryland Theater and Hagerstown Suns Municipal Stadium. This hotel is 4.1 mi (6.7 km) from Hagerstown Premium Outlets and 12.2 mi (19.7 km) from Catoctin Mountain Park.

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Make yourself at home in one of the 73 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless Internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hagerstown Suns Municipal Stadium - 1.4 km / 0.9 mi
Maryland Theater - 1.9 km / 1.2 mi
Washington County Museum of Fine Arts - 3.2 km / 2 mi
Hagerstown Premium Outlets - 4.9 km / 3 mi
Hagerstown Roundhouse Museum - 6.9 km / 4.3 mi
Greenbrier State Park - 13 km / 8.1 mi
Hagerstown Speedway - 13 km / 8.1 mi
South Mountain State Park - 14.9 km / 9.3 mi
Potomac River - 14.9 km / 9.3 mi
Crystal Grottoes Caverns - 18.7 km / 11.6 mi
Washington Monument State Park - 19.2 km / 11.9 mi
Catoctin Mountain Park - 19.7 km / 12.2 mi
Antietam National Battlefield - 21.1 km / 13.1 mi
Cunningham Falls State Park - 21.5 km / 13.4 mi
WellSpan Waynesboro Hospital - 22.4 km / 13.9 mi

The nearest airports are:
Washington Dulles Intl. Airport (IAD) - 102.4 km / 63.7 mi
Hagerstown, MD (HGR-Hagerstown Regional) - 11 km / 6.8 mi
Martinsburg, WV (MRB-Eastern West Virginia Regional) - 44.3 km / 27.5 mi

The preferred airport for Quality Inn & Suites is Washington Dulles Intl. Airport (IAD).

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Free wired internet
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Number of buildings/towers - 1
  • Year Built - 1968
  • Total number of rooms - 73
  • Number of floors - 2
  • Professional property host/manager
  • Noise-free rooms not guaranteed
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • No elevators
  • Roll-in shower
  • Accessible bathroom
  • RV, bus, truck parking
  • Free buffet breakfast
  • Free breakfast
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Daily
  • Safe-deposit box at front desk
  • Smoke-free property
  • Laundry facilities
  • Free self parking
  • Fitness facilities
  • Computer station

Airport & Shuttle Information

Dulles Int''l Airport (61 miles), Hagerstown Regional Airport (11 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

A maximum of two pets are allowed for a fee of $12 per pet per night. Dogs are NOT allowed to be left unattended at any time, including if you are going out to dinner or have them in a carrier / crate.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Food service has been amended for enhanced safety

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Group vs. Individual Rates at Quality Inn & Suites

Rate fluctuations of Quality Inn & Suites

The graph above is trends of room rates for both our group prices and the lowest online individual prices we could find at the time the group/meeting offer was submitted. The best group discount displayed is 33.4% in the month of August 2020 and the highest average individual rate is $135 in the month of August 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn & Suites in a month when rates are lower.

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Testimonials:

Testimonials icon
"Our stay was FABULOUS!! The Hotel was great, their staff was excellent and it was all so easy. You can use me anytime you need a reference for your service or a testimonial. We couldn't of had better if we looked at 100 hotels by ourselves. I will use you whenever we travel again." L.L. - Berkeley, CA

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