3.0 Star Property Near Mohegan Sun at Pocono Downs
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of The Woodlands Inn Ascend Hotel Collection
Below are the verified reviews from guests that we have booked recently:
"Pool trees need to be cut so sun is at the outdoor pool no one needs shade at a pool."
Overall Score3.0/5
My debit card was charged two times I am not happy I paid in advance on hotel tonight and now logged into my account and see woodlands took my money again the day I checked out. I’m annoyed.
Heather M. (Individual traveler, booked 1 room), from
11-Sep-2020 Verified Review, stayed from Sat Sep 05 to Mon Sep 07 2020 at a $147.99 average nightly rate.
Summary of Verified Reviews
85
Good
Summary of 964 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Very good family hotel. Easily accessible by car and close to shopping areas."
Food
88/100
85 reviews
"Uninspiring menu, but good food nonetheless. Good sushi."
Location
87/100
76 reviews
"Great location. Easy car access but inadequate parking."Shopping, restaurants and bars in the area are great.
Service
85/100
171 reviews
"Professional service. Reception and bar service are as expected."Good shuttle service. Recreation staff is nice.
Pool
60/100
60 reviews
"Acceptable pools with some cleanliness complaints."
Room
58/100
201 reviews
"Old, poorly maintained, but acceptably clean rooms."Small rooms, and unpleasant bathrooms and beds, but great views.Below average furnishing, balconies, and A/C. Shower can be a problem.
Breakfast
56/100
32 reviews
"Breakfast is decent but expensive."
Cleanliness
55/100
89 reviews
"Rooms are moderately tidy but pool area could use more attention."Moderately clean hotel facilities.
Vibe
54/100
81 reviews
"Decent vibe. Relatively friendly Atmosphere."Hotel could use some updating. Hotel is relatively stylish.Entrance area is not particularly attractive. Awesome for families.Good casino hotel. Good for business people.
Comfort
39/100
84 reviews
"Uncomfortable, cramped rooms, with poor beds."Deficient A/C and too noisy rooms.
Wellness Area
18/100
19 reviews
"Wellness & sports facilities could be improved."
Rated 70/100 based on reviews from families.
"Good accessibility by car. Professional service."
Food
87/100
7 reviews
"Delicious food."
Location
85/100
13 reviews
"Great location."
Service
84/100
18 reviews
"Average reception, but good overall service."
Pool
59/100
12 reviews
"Ordinary pool."
Amenities
55/100
13 reviews
"Beautiful grounds but poor buildings, with so-so amenities."
Breakfast
52/100
8 reviews
"Breakfast is average."
Cleanliness
45/100
13 reviews
"Rooms could be cleaner."
Vibe
41/100
11 reviews
"Atmosphere not particularly friendly, giving poor vibes."
Room
41/100
35 reviews
"Poorly maintained and cleaned rooms."Small rooms with complaints about beds and bathrooms.
Comfort
37/100
17 reviews
"Uncomfortable, cramped rooms, with poor beds."
Rated 78/100 based on reviews from couples.
"Great view. Delicious food."
Service
87/100
32 reviews
"Friendly service."
Food
86/100
23 reviews
"Delicious food."
Location
86/100
22 reviews
"Great location."
Amenities
68/100
17 reviews
"Great grounds and decent buildings."
Pool
60/100
15 reviews
"Ordinary pool."
Breakfast
60/100
12 reviews
"Breakfast is average."
Cleanliness
59/100
12 reviews
"Room cleanliness is acceptable."
Room
51/100
36 reviews
"Rooms are somewhat clean but have fantastic views."Poorly-maintained rooms, badly rated bathrooms and beds.
Comfort
37/100
17 reviews
"Not very comfortable, with poor beds."
Rated 76/100 based on reviews from solo travelers.
"Fantastic service."
Service
87/100
5 reviews
"Fantastic service."
Room
49/100
5 reviews
"Room needs to be improved."
Rated 76/100 based on reviews from all travelers.
"Very good family hotel. Easily accessible by car and close to shopping areas."
Food
88/100
82 reviews
"Uninspiring menu, but good food nonetheless. Good sushi."
Service
87/100
167 reviews
"Professional service. Good shuttle service. Bar service is acceptable."Recreation staff is nice.
Location
87/100
73 reviews
"Great location. Easy car access but inadequate parking."Shopping, restaurants and bars in the area are great.
Pool
61/100
59 reviews
"Acceptable pools with some cleanliness complaints."
Room
57/100
199 reviews
"Old, poorly maintained, but acceptably clean rooms."Small rooms, and unpleasant bathrooms and beds, but great views.Below average furnishing, balconies, and A/C. Shower can be a problem.
Cleanliness
55/100
89 reviews
"Rooms are moderately tidy but pool area could use more attention."Moderately clean hotel facilities.
Vibe
54/100
81 reviews
"Decent vibe. Relatively friendly Atmosphere."Hotel could use some updating. Hotel is relatively stylish.Entrance area is not particularly attractive.
Breakfast
53/100
31 reviews
"Breakfast is decent but expensive."
Comfort
39/100
83 reviews
"Uncomfortable, cramped rooms, with poor beds."Deficient A/C and too noisy rooms.
Wellness Area
19/100
18 reviews
"Wellness & sports facilities could be improved."
Rated 63/100 based on reviews from families.
"Good accessibility by car. Professional service."
Food
87/100
7 reviews
"Delicious food."
Service
84/100
17 reviews
"Average reception, but good overall service."
Location
84/100
12 reviews
"Great location."
Pool
59/100
12 reviews
"Ordinary pool."
Amenities
55/100
13 reviews
"Beautiful grounds but poor buildings, with so-so amenities."
Breakfast
52/100
8 reviews
"Breakfast is average."
Cleanliness
45/100
13 reviews
"Rooms could be cleaner."
Vibe
41/100
11 reviews
"Atmosphere not particularly friendly, giving poor vibes."
Room
41/100
35 reviews
"Poorly maintained and cleaned rooms."Small rooms with complaints about beds and bathrooms.
Comfort
37/100
17 reviews
"Uncomfortable, cramped rooms, with poor beds."
Rated 78/100 based on reviews from couples.
"Great view. Delicious food."
Service
87/100
32 reviews
"Friendly service."
Food
86/100
23 reviews
"Delicious food."
Location
86/100
22 reviews
"Great location."
Amenities
68/100
17 reviews
"Great grounds and decent buildings."
Breakfast
60/100
12 reviews
"Breakfast is average."
Pool
60/100
15 reviews
"Ordinary pool."
Cleanliness
59/100
12 reviews
"Room cleanliness is acceptable."
Room
51/100
36 reviews
"Rooms are somewhat clean but have fantastic views."Poorly-maintained rooms, badly rated bathrooms and beds.
Comfort
37/100
17 reviews
"Not very comfortable, with poor beds."
Rated 77/100 based on reviews from solo travelers.
"Fantastic service."
Service
87/100
5 reviews
"Fantastic service."
Room
49/100
5 reviews
"Room needs to be improved."
Rated 86/100 based on reviews from all travelers.
"Very good family hotel. Easily accessible by car and close to shopping areas."
Customer Reviews of The Woodlands Inn Ascend Hotel Collection
4.1 of 5Overall
3.8 of 5Amenities
3.9 of 5Quality
4.5 of 5Location
4.3 of 5Cleanliness
4.1 of 5Comfort
4.0 of 5Condition
4.1 of 5Neighborhood
4.3 of 5Service
3.9 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
When you stay at The Woodlands Inn, Ascend Hotel Collection in Wilkes-Barre, you'll be connected to the convention center, within a 5-minute drive of Mohegan Sun at Pocono Downs and Susquehanna River. This hotel is 1.7 mi (2.7 km) from Fresenius Medical Care at Geisinger Wyoming Valley Medical and 2.3 mi (3.7 km) from Mohegan Sun Arena.
Enjoy American cuisine at Crescenzos, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Mohegan Sun at Pocono Downs - 2.2 km / 1.4 mi Fresenius Medical Care at Geisinger Wyoming Valley Medical - 2.7 km / 1.6 mi Mohegan Sun Arena - 3.3 km / 2 mi Susquehanna River - 4.6 km / 2.9 mi Wyoming Seminary - 7.7 km / 4.8 mi Geisinger South Wilkes-Barre - 8.3 km / 5.2 mi Seven Tubs Natural Area - 10.7 km / 6.6 mi Pennsylvania Commonwealth - 13.9 km / 8.6 mi Lackawanna River - 13.9 km / 8.7 mi Bear Creek Lake - 15.5 km / 9.6 mi Frances Slocum State Park - 15.6 km / 9.7 mi PNC Field - 19.5 km / 12.1 mi Montage Mountain Wildflower Sanctuary - 19.8 km / 12.3 mi Delaware and Lehigh Trail Black Diamond Trailhead - 22.7 km / 14.1 mi Montage Mountain Ski Resort - 23 km / 14.3 mi
The nearest airports are: Philadelphia International Airport (PHL) - 190 km / 118 mi Wilkes-Barre Scranton Intl. Airport (AVP) - 13 km / 8.1 mi
The preferred airport for The Woodlands Inn, Ascend Hotel Collection is Philadelphia International Airport (PHL).
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Wilkes-Barre? This hotel has facilities measuring 3500 square feet (325 square meters), including conference space. A roundtrip airport shuttle is complimentary (available 24 hours).
Pamper yourself with onsite massages or enjoy recreation amenities such as an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
Green Sustainability
Green Initiative is being Implimented
Amenities / Features
Check In: 4:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Gift shops or newsstand
Dry cleaning/laundry service
Free RV, bus, truck parking
Number of meeting rooms - 9
Wheelchair-accessible path to elevator
Conference space size (meters) - 325
Free WiFi
Number of bars/lounges - 2
Spa treatment room(s)
Designated smoking areas
Free casino shuttle
Well-lit path to entrance
Garden
Coffee shop or café
Free newspapers in lobby
Wedding services
Tours/ticket assistance
Free airport transportation
Indoor pool
Total number of rooms - 150
Noise-free rooms not guaranteed
Wheelchair accessible – no
Luggage storage
Business center
Handrails in stairways
Handrails in hallways
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 2
Spa services on site
Safe-deposit box at front desk
Snack bar/deli
Hiking/biking trails nearby
Laundry facilities
Elevator
Free self parking
Conference space
Terrace
ATM/banking
Conference space size (feet) - 3500
Airport & Shuttle Information
8 miles from Wilkes-Barre/Scranton Airport - (avp)Complimentary shuttle service. Taxi cost is $22.00
Local Shuttle Info: We offer a complimentary shuttle to and from the airport and to Mohegan Sun Casino. The shuttle operates on demand for airport runs. Casino shuttle is also on demand but ends at 11:00 pm Weekday and 2:00 am Weekend.
Breakfast Information
A full buffet breakfast featuring eggs made to order, Belgian waffles, cereals, breakfast entrees, muffins, fresh fruit, juices and more is available complimentary Monday through Friday mornings and is $9.95 per person on Saturday & Sunday mornings.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
Pet friendly.
Parking Info
Complimentary - Self Parking
Internet / WiFI
Complimentary in Guest rooms
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for buffet breakfast: USD 13.25 for adults and USD 13.25 for children (approximately)
Pet fee: USD 30 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 5.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Resort fee: USD 5.00 per accommodation, per night
We have included all charges provided to us by the property.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-out is available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Gap period enforced between guest stays - 24 hours
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Property confirms they are implementing enhanced cleaning measures
About Ascend Hotel Collection
Upscale property delivering the highest standards of hospitality, services, and luxury comfort
Free wireless internet and continental breakfast
Beautiful indoor and outdoor pools
Flat-screen high definition TV's
Boutique restaurants and cocktail lounges at participating locations
Fitness center facility
The Ascend Hotel Collection highlights above are subject to change without notice.
Seasonality of Hotel Rates at The Woodlands Inn, Ascend Hotel Collection
The chart above shows seasonality of prices for both group/meeting prices and the best individual traveler rates our system could find at the time the group bid was submitted. The most competitive group/meeting discount shown is 28.5% in March 2019 and the highest average individual rate is $192 in the month of March 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Woodlands Inn, Ascend Hotel Collection in a month when rates are lower.
