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Sonesta Es Suites Dallas Park Central

7880 Alpha Road, Dallas, TX 75240 US
View Map Reservations: +1-800-760-7718
3.0 Star Property In Dallas (Park Central)
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Average
3.0/5

Based on 1161 guest reviews

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  • Free reception
  • Swimming pool
  • Free wired internet
  • Free WiFi
  • Wheelchair-accessible pool
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Free breakfast
  • Outdoor seasonal pool
Select Your Room:
01/27/2022 - 01/28/2022
Searching all hotel inventory networks
7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Sonesta Es Suites Dallas Park Central

Below are the verified reviews from guests that we have booked recently:
"Constant FEAR! Ppl approaching us in lot or door to hotel found w rock to prop open!"
Overall Score1.0/ 5
Will ASK the 3rd party VIP Q: Are there LONG TERM residents in the building! My room needed to be SANITIZED!
(Individual traveler, booked 1 room), from US flag
01-Jul-2021 Verified Review, stayed from Tue Jun 15 to Thu Jun 17 2021 at a $99.99 average nightly rate.
"Constant FEAR! Ppl approaching us in lot or door to hotel found w rock to prop open!"
Overall Score1.0/ 5
Will ASK the 3rd party VIP Q: Are there LONG TERM residents in the building! My room needed to be SANITIZED!
(Individual traveler, booked 1 room), from US flag
19-Jun-2021 Verified Review, stayed from Tue Jun 15 to Thu Jun 17 2021 at a $99.99 average nightly rate.
"I felt like I was discriminated when I got to my room."
Overall Score3.0/ 5
I am deaf and I had to come to Dallas to see my ear dr at Medical City Hospital. Upon arrival, I checked in and got my room number, only to walk in and see that I was given a handicapped room. I walked down to the front desk and said that I was not happy, that I wanted a regular room and that I was not handicapped and the guy stated that is what the person who called for me said that I was handicapped. I am deaf and I felt like I was discriminated. The room stunk like pee, hair on the floor, in the bathroom sink, bathtub, mirror was dirty. I will not be staying there anymore. I was trying to be friendly only to be looked at by the guard who walks the grounds between both hotels and the guy working that night. I always stay there when I come to Dallas for my appointments. I will look for other hotel rooms. I always got the hospital rate and the guy couldn't say if you honor that. I was charged $113 for a poor room and then I had to give the guy my card to secure a $100 deposit and still today (on my account it is showing pending) please remove it from your system. I was not happy. I have never had to do that..
(Individual traveler, booked 1 room), from US flag
21-Mar-2021 Verified Review, stayed from Thu Mar 18 to Fri Mar 19 2021 at a $93.99 average nightly rate.

Summary of Verified Reviews

Rated 74/100 based on reviews from all travelers.

"Fair family hotel. Great pool. Great location."

Location

87/100
71 reviews

"Great location near lots of shopping. Excellent parking and car access."

Value

81/100
52 reviews

"Best value for money. Acceptable breakfast prices."

Pool

76/100
27 reviews

"Great pool."

Service

70/100
192 reviews

"Standard service overall, though very professional, and OK reception." Management is alright, but housekeeping is not great. Hotel security can be an issue.

Room

51/100
283 reviews

"Insufficiently maintained rooms with poor furniture." Large rooms but untidy and need updating. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

Breakfast

38/100
64 reviews

"Breakfast is reasonably priced, but not exceptional."

Cleanliness

31/100
153 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

30/100
83 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Food

29/100
15 reviews

"Dining experience could be nicer."

Vibe

26/100
57 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Awesome for families. Good highway hotel.

Rated 64/100 based on reviews from families.

"Great pool. Great location."

Location

88/100
16 reviews

"Great location."

Value

82/100
14 reviews

"Best value for money."

Pool

76/100
10 reviews

"Great pool."

Service

71/100
48 reviews

"Average reception, but good overall service."

Room

47/100
92 reviews

"Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture." Spacious rooms. Kitchenette is acceptable.

Breakfast

36/100
30 reviews

"Breakfast can be improved."

Cleanliness

28/100
49 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

24/100
26 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Vibe

20/100
17 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Rated 67/100 based on reviews from couples.

"Spacious rooms."

Location

89/100
10 reviews

"Great location."

Service

72/100
13 reviews

"Friendly service."

Comfort

68/100
9 reviews

"Rooms are big and moderately comfortable."

Room

44/100
28 reviews

"Spacious rooms, but poorly maintained and cleaned with subpar bathrooms."

Cleanliness

28/100
11 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

27/100
5 reviews

"Hotel buildings could use some improvement."

Vibe

17/100
7 reviews

"Vibe is not too good."

Rated 81/100 based on reviews from solo travelers.

"Best value for money. Great location."

Location

89/100
5 reviews

"Great location."

Service

67/100
7 reviews

"Service is adequate."

Room

51/100
9 reviews

"Room is all right."

Rated 70/100 based on reviews from business travelers.

""

Room

43/100
7 reviews

"Room needs to be improved."

Rated 65/100 based on reviews from all travelers.

"Fair family hotel. Great pool. Great location."

Location

86/100
67 reviews

"Great location. Excellent parking and car access."

Value

82/100
48 reviews

"Best value for money. Acceptable breakfast prices."

Pool

75/100
26 reviews

"Great pool."

Service

70/100
185 reviews

"Standard service overall, though very professional, and OK reception." Management is alright, but housekeeping is not great.

Room

50/100
266 reviews

"Average rooms with kitchenettes." Large rooms but untidy and need updating. Poorly-maintained rooms with poor furniture, A/C, and minibars. Shower can be a problem.

Breakfast

40/100
58 reviews

"Breakfast is reasonably priced, but not exceptional."

Amenities

32/100
77 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Food

31/100
13 reviews

"Dining experience could be nicer."

Cleanliness

30/100
144 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

28/100
52 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive.

Rated 61/100 based on reviews from families.

"Great pool."

Location

87/100
14 reviews

"Great location."

Value

82/100
13 reviews

"Best value for money."

Pool

76/100
10 reviews

"Great pool."

Service

71/100
46 reviews

"Average reception, but good overall service."

Room

45/100
85 reviews

"Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture." Beds and kitchenettes are so-so. Spacious rooms.

Breakfast

37/100
26 reviews

"Breakfast can be improved."

Cleanliness

27/100
45 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

26/100
23 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Vibe

21/100
14 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Rated 65/100 based on reviews from couples.

"Spacious rooms."

Location

88/100
9 reviews

"Great location."

Service

71/100
12 reviews

"Friendly service."

Comfort

68/100
9 reviews

"Rooms are big and moderately comfortable."

Room

44/100
25 reviews

"Spacious rooms, but poorly maintained and cleaned with subpar bathrooms."

Cleanliness

28/100
11 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

27/100
5 reviews

"Hotel buildings could use some improvement."

Vibe

17/100
6 reviews

"Vibe is not too good."

Rated 83/100 based on reviews from solo travelers.

"Best value for money. Great location."

Location

89/100
5 reviews

"Great location."

Service

67/100
7 reviews

"Service is adequate."

Room

50/100
8 reviews

"Room is all right."

Rated 73/100 based on reviews from business travelers.

""

Room

43/100
7 reviews

"Room needs to be improved."

Rated 68/100 based on reviews from all travelers.

"Fair family hotel. Great pool. Great location."

Service

70/100
7 reviews

"Service is adequate."

Comfort

64/100
7 reviews

"Comfortable."

Room

44/100
15 reviews

"Room needs to be improved."

Cleanliness

33/100
8 reviews

"Could use a good cleaning."

Amenities

27/100
6 reviews

"Hotel buildings could use some improvement."

Vibe

17/100
5 reviews

"Vibe is not too good."

Rated 66/100 based on reviews from families.

""

Room

43/100
5 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

With a stay at Sonesta ES Suites Dallas Park Central in Dallas (Park Central), you'll be a 5-minute drive from Galleria Dallas and 6 minutes from NorthPark Center. This hotel is 10.4 mi (16.8 km) from Dallas Arboretum and Botanical Garden and 10.8 mi (17.3 km) from Dallas World Aquarium.

Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites Dallas Park Central. Mingle with other guests at the complimentary reception, held on select days. A complimentary breakfast is included on weekdays from 6:30 AM to 9 AM and on weekends from 7 AM to 9:30 AM.

Make yourself at home in one of the 114 air-conditioned rooms featuring microwaves and minibars. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Northwood Club - 2.3 km / 1.4 mi
Richland College - 4.2 km / 2.6 mi
Galleria Dallas - 5.7 km / 3.5 mi
Museum of Biblical Art - 7 km / 4.4 mi
NorthPark Center - 7.4 km / 4.6 mi
University of Texas at Dallas - 8 km / 5 mi
Addison Circle Park - 10 km / 6.2 mi
Plaza at Preston Center - 10.2 km / 6.3 mi
George W Bush Presidential Library and Museum - 10.2 km / 6.4 mi
Mockingbird Station Shopping - 10.8 km / 6.7 mi
Angelika Film Center - 10.8 km / 6.7 mi
Southern Methodist University (SMU) - 10.9 km / 6.8 mi
Knox-Henderson Shopping District - 11.1 km / 6.9 mi
Granada Theater - 11.1 km / 6.9 mi
White Rock Lake - 12.4 km / 7.7 mi

The nearest airports are:
Dallas-Fort Worth International Airport (DFW) - 34.2 km / 21.3 mi
Love Field Airport (DAL) - 17.8 km / 11.1 mi

The preferred airport for Sonesta ES Suites Dallas Park Central is Dallas-Fort Worth International Airport (DFW).

Featured amenities include complimentary wired Internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Take advantage of recreational opportunities offered, including a spa tub, a 24-hour fitness center, and a seasonal outdoor pool.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Express check-in
  • Wheelchair-accessible van parking
  • Free reception
  • Number of meeting rooms - 1
  • Swimming pool
  • Free wired internet
  • Free WiFi
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Number of spa tubs - 1
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • RV, bus, truck parking
  • Number of buildings/towers - 1
  • Total number of rooms - 114
  • Number of floors - 3
  • Professional property host/manager
  • Car recommended
  • No rollaway/extra beds available
  • 24-hour fitness facilities
  • Luggage storage
  • Free breakfast
  • Express check-out
  • Grocery/convenience store
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Smoke-free property
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Terrace
  • ATM/banking
  • Conference space size (feet) - 400

Airport & Shuttle Information

Close to DFW and Love Field. Discounted rates via Super Shuttle available for registered hotel guests.

Local Shuttle Info: 7:00 am - 7:00 pm Monday - Friday.Shuttle goes within 5 mile radius of the hotel. Please make reservations 24 hours in advance, based on availability.

Breakfast Information

Complimentary Hot Breakfast Buffet (max 2 ppl per room) is served from 6:30 am to 9:00 am M-F and from 7am to 9:30 am on Saturday and Sunday. ($11.00 per person, per day value) Mon, Tue & Wed, we offer our manager's social hour with complimentary entrée served from 5:30pm to 7pm. ($15.00 per person, per day value.)

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 60

Maximum number of pets per room 2

Pet maximum weight in kg is 27

Only dogs are allowed

Pets allowed

Up to 2 pets under- 75lbs. or less Non-refundable Pet Fee is $150 per pet

Parking Info

Complimentary Parking (outside lot) and complimentary bus parking with 24 hour monitored security.

Internet / WiFI

Complimentary Wi-Fi in guestrooms.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

  • The seasonal pool will be open from May to September.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 3 children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Sonesta

  • For long stays, check out the Sonesta ES studio suites
  • More than 55 properties in brand
  • For groups they can typically comp 1 room per 40

The Sonesta highlights above are subject to change without notice.

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