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Hyatt Place Mystic

224 Greenmanville Ave, Mystic, CT 06355 US
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Olde Mistick Village
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  • Free WiFi
  • Wheelchair-accessible pool
  • Number of outdoor pools - 1
  • Free newspapers in lobby
  • Free breakfast
  • Smoke-free property
  • Free self parking
  • Fitness facilities
Select Your Room:
11/30/2021 - 12/01/2021
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1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hyatt Place Mystic

Below are the verified reviews from guests that we have booked recently:
"Poor front desk service and room amenities."
Overall Score2.0/ 5
The front desk staff was untrained, the room was dirty, no microwave, no regular coffee only decaf, the bathroom was tiny and hard to move around in, no hooks to hang anything on, no room to get out of bed on wall side, the decorative wall treatment constantly rattled, not much in the way of stocked shampoos, etc, the refrigerator was not bolted down and moved out of place whenever we opened it. The A/C was very difficult to regulate; was either blasting or nothing. No maid service, the beds were fill sized not queen size. Overall a very disappointing experience!
(Individual traveler, booked 1 room), from US flag
04-Oct-2021 Verified Review, stayed from Wed Sep 29 to Sat Oct 02 2021 at a $233.32 average nightly rate.
"Just a poor first impression."
Overall Score3.0/ 5
The shower curtain has mold on the bottom of it. Gross. In this climate to think your room wasn’t clean is a horrible feeling of being unsafe.
(Individual traveler, booked 1 room), from US flag
05-Aug-2021 Verified Review, stayed from Wed Aug 04 to Thu Aug 05 2021 at a $309.00 average nightly rate.
"Wonderful!"
Overall Score5.0/ 5
Staff, facility was terrific!
(Individual traveler, booked 1 room), from US flag
11-Sep-2020 Verified Review, stayed from Tue Sep 08 to Wed Sep 09 2020 at a $127.29 average nightly rate.
"Not Good"
Overall Score2.0/ 5
I checked out on Saturday. Stayed one night. Asked the girl twice if I was all set and she said yes. They charged me for three nights. Called to get that removed and was basically called a liar bc the girl never checked me out. Lady said she would look into it and call me back she never did. I had to call back. This tine the women on the phone made up a story. She said I told her that I was gonna let her know. I even dropped the keys at the desk. She asked me what room I was in and had to check to make sure there was no activity there. Again called me a liar. She called back and said she would refund. Still have not seen it.
(Individual traveler, booked 1 room), from US flag
13-Jun-2020 Verified Review, stayed from Fri Jun 05 to Mon Jun 08 2020 at a $126.26 average nightly rate.
"Wonderful Stay"
Overall Score5.0/ 5
The room was very clean and spacious! Staff was accommodating and friendly. Breakfast was plentiful. Had a great stay and will definitely stay here again in the future.
(Individual traveler, booked 1 room), from US flag
28-Dec-2018 Verified Review, stayed from Thu Dec 27 to Fri Dec 28 2018 at a $79.52 average nightly rate.
"Comfortable, clean room."
Overall Score4.0/ 5
always have a pleasant time at the Hyatt. The breakfast could be a bit better,however.
(Individual traveler, booked 1 room), from US flag
24-Dec-2018 Verified Review, stayed from Fri Dec 21 to Sat Dec 22 2018 at a $99.00 average nightly rate.
"Very pleased with the style of the room and hotel."
Overall Score5.0/ 5
Room was very clean, all toiletries there and enough towels and facecloths. So spacious, loved the setup of the room and was pleasantly surprised. Breakfast was good and a nice assortment. Would most definitely tell others to stay at this hotel.
(Individual traveler, booked 1 room), from US flag
16-Mar-2014 Verified Review

Summary of Verified Reviews

83
Very Good

Summary of 1,188 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 83/100 based on reviews from all travelers.

"Very good family hotel. Good for sightseeing and close to the city center. Awesome vibe."

Location

94/100
150 reviews

"Great location with good parking availability." Central location with great sightseeing, dining out and shopping.

Service

87/100
306 reviews

"Professional, friendly service, and great reception and management." Shuttle service is ok.

Vibe

81/100
48 reviews

"Awesome vibe. Entrance area is ok. Modern Hotel. Friendly atmosphere." Hotel is relatively stylish. Awesome for families. Good for business people. Fine for a budget trip.

Amenities

73/100
70 reviews

"Great buildings and decent entrance area."

Cleanliness

70/100
221 reviews

"Clean hotel facilities." Rooms and pool area moderately clean but bathrooms are poorly cleaned.

Room

67/100
362 reviews

"Okay beds, and room cleanliness and condition are acceptable." Small rooms and poorly cleaned bathrooms. Acceptable room size and TV's. The rooms need maintenance with poor A/C, furniture, and bathrooms. Shower can be a problem.

Breakfast

59/100
135 reviews

"Affordable, fairly tasty breakfasts."

Rated 84/100 based on reviews from families.

"Awesome vibe. Great reception."

Location

95/100
48 reviews

"Great location with excellent sightseeing."

Service

89/100
92 reviews

"Service is professional and friendly."

Cleanliness

68/100
78 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Pool

68/100
28 reviews

"Ordinary pool."

Room

67/100
110 reviews

"Rooms and beds are adequate." Poorly-maintained rooms, small bathrooms, and substandard furniture and A/C.

Breakfast

64/100
46 reviews

"Breakfast is average."

Rated 81/100 based on reviews from couples.

"Near city centre."

Location

96/100
25 reviews

"Great location with excellent sightseeing."

Service

84/100
39 reviews

"Friendly service."

Cleanliness

74/100
30 reviews

"Relatively clean rooms."

Room

69/100
57 reviews

"Rooms and beds are adequate. Small bathrooms and poor room maintenance."

Comfort

63/100
36 reviews

"Relatively comfortable stay, with decent beds and room sizes, but small bathrooms."

Breakfast

55/100
23 reviews

"Breakfast is average."

Rated 82/100 based on reviews from all travelers.

"Very good family hotel. Good for sightseeing and close to the city center. Awesome vibe."

Location

94/100
149 reviews

"Great location with good parking availability." Central location with great sightseeing, dining out and shopping.

Service

88/100
300 reviews

"Professional, friendly service, and great reception and management." Shuttle service is ok.

Vibe

81/100
47 reviews

"Awesome vibe. Entrance area is ok. Modern Hotel. Friendly atmosphere." Hotel is relatively stylish.

Cleanliness

70/100
218 reviews

"Clean hotel facilities. Rooms and pool are acceptably clean." Bathroom needs cleaning.

Room

67/100
359 reviews

"Okay beds, and room cleanliness and condition are acceptable." Small rooms and poorly cleaned bathrooms. Acceptable room size and TV's. The rooms need maintenance with poor A/C, furniture, and bathrooms. Shower can be a problem.

Breakfast

59/100
133 reviews

"Affordable, fairly tasty breakfasts."

Rated 83/100 based on reviews from families.

"Awesome vibe. Great reception."

Location

95/100
48 reviews

"Great location with excellent sightseeing."

Service

89/100
91 reviews

"Service is professional and friendly."

Pool

68/100
28 reviews

"Ordinary pool."

Cleanliness

68/100
77 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Room

67/100
109 reviews

"Rooms and beds are adequate." Poorly-maintained rooms, small bathrooms, and substandard furniture and A/C.

Breakfast

64/100
46 reviews

"Breakfast is average."

Rated 78/100 based on reviews from couples.

"Near city centre."

Location

96/100
25 reviews

"Great location with excellent sightseeing."

Service

87/100
38 reviews

"Friendly service."

Cleanliness

74/100
30 reviews

"Relatively clean rooms."

Room

69/100
57 reviews

"Rooms and beds are adequate. Small bathrooms and poor room maintenance."

Comfort

63/100
36 reviews

"Relatively comfortable stay, with decent beds and room sizes, but small bathrooms."

Breakfast

55/100
22 reviews

"Breakfast is average."

Review Semantics by TrustYou

Property Description

With a stay at Hyatt Place Mystic in Mystic, you'll be within a 10-minute walk of Olde Mistick Village and Mystic Aquarium and Institute for Exploration. This hotel is 0.5 mi (0.9 km) from Flanders Health Center and 0.7 mi (1.1 km) from Charles W. Morgan at Mystic Seaport.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. A complimentary breakfast is included on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Make yourself at home in one of the 79 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Olde Mistick Village - 0.6 km / 0.4 mi
Mystic Aquarium and Institute for Exploration - 0.8 km / 0.5 mi
Flanders Health Center - 0.9 km / 0.5 mi
Mystic Seaport - The Museum of America and the Sea - 1.1 km / 0.7 mi
Steamboat Sabino at Mystic Seaport - 1.1 km / 0.7 mi
Charles W. Morgan at Mystic Seaport - 1.2 km / 0.7 mi
Mystic Seaport - 1.3 km / 0.8 mi
Hartford Healthcare Mystic Health Center - 1.4 km / 0.9 mi
Mystic River Bascule Bridge - 2.3 km / 1.4 mi
Mystic Arts Center - 2.5 km / 1.6 mi
Mystic Downtown Marina - 2.7 km / 1.7 mi
Williams Beach - 3.6 km / 2.2 mi
Esker Point Beach - 7.4 km / 4.6 mi
Morgan Point Light - 7.7 km / 4.8 mi
Haley Farm State Park - 7.7 km / 4.8 mi

The nearest airports are:
T.F. Green Airport (PVD) - 66.2 km / 41.1 mi
New London, CT (GON-Groton - New London) - 12.1 km / 7.5 mi
Westerly, RI (WST-Westerly State) - 16.4 km / 10.2 mi
Fishers Island, NY (FID-Elizabeth Field) - 28.8 km / 17.9 mi
Montauk, NY (MTP) - 115.5 km / 71.8 mi

The preferred airport for Hyatt Place Mystic is T.F. Green Airport (PVD).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Mystic? This hotel features 752 square feet (68 square meters) of event facilities. Free self parking is available onsite.

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Outdoor pool
  • Wheelchair accessible (may have limitations)
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 68
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • In-room accessibility
  • Coffee shop or café
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Wheelchair-accessible lounge
  • Number of buildings/towers - 1
  • Total number of rooms - 79
  • Number of floors - 3
  • Car recommended
  • No rollaway/extra beds available
  • Luggage storage
  • Restaurant
  • Free breakfast
  • Express check-out
  • 24-hour front desk
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Computer station
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 752
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

The Hyatt Place Mystic is strategically located 15 miles from the Groton New London Airport (GNL). Shuttle is available with 24 hour notice to GNL Airport. Providence TF Green (PVD) is 45 minutes away. Bradley International Airport (BDL) is 50 minutes away . Taxi is approximately $100.00 each way.

Local Shuttle Info: Complimentary shuttle service within a 5 mile radius. (October 1st-April 30th Sun-Thur, 4pm-10pm) (May 1st-September 30th 7 days a week. 10am-10pm)

Breakfast Information

Full hot complimentary breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Maximum number of pets per room 2

Pet maximum weight in kg is 22

Only dogs are allowed

Pets allowed

•Guest staying 1-6 nights - $75 non-refundable pet fee will be administered•Guests staying 7-30 nights - $75 non-refundable pet fee plus an additional $100 cleaning fee will be administered. Guests staying 30 + nights, please contact the hotel •A maximum of 2 dogs per room are permitted. •Traveling with 1 dog – Weight cannot exceed 50 lbs•Traveling with 2 dogs – Combined weight of both dogs cannot exceed 75 pounds. •All pets must be housebroken

Parking Info

Free Parking, large enough for buses.

Internet / WiFI

Complimentary WiFi throughout the hotel

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 15 per night

We have included all charges provided to us by the property.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
  • A car is recommended for transportation to and from this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About Hyatt Place

  • Known as a business and airport hotel with a casual atmosphere
  • Spacious guestrooms with luxury bath and skin care amenities
  • Free Wi-Fi and remote printing everywhere in the hotel
  • Improved Elevated Breakfast complimentary to World of Hyatt Members
  • Indulge in some coffee or hit up the Cocktails Bar
  • 24/7 Gallery menu and market offers a wide selection of appetizers, soups, salads, sandwiches, sweets at any time of the night or day
  • The Gallery is a place where friends and family can gather for social hour
  • Forget something? Hyatt Place also has nail polish, a universal cell phone charger, toothpaste, and plenty more that you can purchase, borrow, or simply enjoy at no expense

The Hyatt Place highlights above are subject to change without notice.

Group vs. Individual Rates at Hyatt Place Mystic

Rate fluctuations of Hyatt Place Mystic

This chart illustrates trends of sleeping room prices for both group prices and the best online individual traveler prices our rate checker could find at the time the group/meeting offer was submitted. The lowest group discount displayed is 52.4% in the month of June 2021 and the highest average individual rate is $411 in the month of August 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt Place Mystic in a month when rates are lower.

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