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Hyatt Place Boston / Medford

116 Riverside Ave, Medford, MA 02155 US
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Tufts University
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Very Good
4.0/5

Based on 1226 guest reviews

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  • Free WiFi
  • Free casino shuttle
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Free area shuttle
  • Indoor pool
  • Free breakfast
  • Bar/lounge
  • Smoke-free property
Select Your Room:
10/19/2021 - 10/20/2021
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hyatt Place Boston / Medford

Below are the verified reviews from guests that we have booked recently:
"Very Disappointing"
Overall Score1.0/ 5
Our car was broken into and we were not impressed by news from ur staff that there is no security cameras or security in place! I had my portable phone charger stolen and leads with it ..
(Individual traveler, booked 1 room), from US flag
28-Apr-2021 Verified Review, stayed from Thu Apr 22 to Mon Apr 26 2021 at a $92.65 average nightly rate.
"The hotel needs a make over .."
Overall Score3.0/ 5
Furniture looks tired .. remotes dont wrk well. .. cordless phones don’t wrk either ..
(Individual traveler, booked 1 room), from US flag
25-Apr-2021 Verified Review, stayed from Fri Apr 23 to Sun Apr 25 2021 at a $117.99 average nightly rate.
"Wonderful Stay"
Overall Score5.0/ 5
The room was clean, breakfast tasty and staff wonderful.
(Individual traveler, booked 1 room), from US flag
22-Oct-2019 Verified Review, stayed from Fri Oct 18 to Sun Oct 20 2019 at a $249.00 average nightly rate.
"Not practicle for getting to town."
Overall Score4.0/ 5
The room was very nice, bed comfortable. But the WiFi was not working properly, the shower could use a lot of helbow grease. Also it was not draining correctly so after three four min we had to stop the water. Not pleasant. Also we were suppose to have free parking and I received a 30$ bill for a three night parking. Unexpected fees are not appreciated. And no explanations for what it was. I had reserved on line and fees were included. On a right side people were nice, but could be more efficent to help to get to town without our car ( the second day the taxi did not show up).
(Individual traveler, booked 1 room), from US flag
09-Sep-2019 Verified Review, stayed from Wed Sep 04 to Sat Sep 07 2019 at a $120.76 average nightly rate.
"Review of accessible room."
Overall Score5.0/ 5
Staff friendly and efficient. Room cleaned and stocked well. Facilities wheelchair accessible. Bed very comfortable. Thank you.
(Individual traveler, booked 1 room), from US flag
21-Aug-2019 Verified Review, stayed from Sun Aug 11 to Mon Aug 12 2019 at a $144.98 average nightly rate.
"Slept on Sofa and Heater Broke."
Overall Score3.0/ 5
The check in was courteous. But the bed made my back hurt and I had a choice of sleeping on the floor or the sofa, I chose the sofa. The heater stopped working, I called front desk and they kindly sent someone to fix it. The person said it was better to replace the unit. So he did. That unit stopped working and then only blew out cold air.
(Individual traveler, booked 1 room), from US flag
08-Apr-2019 Verified Review, stayed from Wed Apr 03 to Sat Apr 06 2019 at a $166.32 average nightly rate.
"WORST HOTEL EXPERIENCE EVER."
Overall Score1.0/ 5
Checking in: 6 women behind the desk, only one other guest seated, the staff didn’t even greet me for 20 minutes as I stood at the desk holding luggage. Ordering food: ordered food, asked for the price and the time for two cheeseburgers to be prepared, the three staff members were unable to answer, I asked that my room or cell phone could be called once the food was ready, confirmed room number and cell number, was NOT contacted, after an hour I called down to ask about the status and was told it was not ready, another hour I walked down and was handed two COLD burgers. The shower did not surpass Luke warm, The elevator froze on the 1st floor then shut down without emergency lights Upon check out discovered my card had been charged four times four VERY DIFFERENT AMOUNTS MY ROOM KEYS DID NOT WORK THEN WERE TURNED OFF, when I inquired I was told quite aggressively by the manager that the keys were shut off bc I checked out, when inquiring about the Multiple charges the same manager interrupted me and exclaimed “That’s not true!” Very loudly. I still have not been reimbursed.
(Individual traveler, booked 1 room), from US flag
11-Dec-2018 Verified Review, stayed from Fri Dec 07 to Sat Dec 08 2018 at a $111.60 average nightly rate.
"WORST HOTEL EXPERIENCE EVER."
Overall Score1.0/ 5
Checking in: 6 women behind the desk, only one other guest seated, the staff didn’t even greet me for 20 minutes as I stood at the desk holding luggage. Ordering food: ordered food, asked for the price and the time for two cheeseburgers to be prepared, the three staff members were unable to answer, I asked that my room or cell phone could be called once the food was ready, confirmed room number and cell number, was NOT contacted, after an hour I called down to ask about the status and was told it was not ready, another hour I walked down and was handed two COLD burgers. The shower did not surpass Luke warm, The elevator froze on the 1st floor then shut down without emergency lights Upon check out discovered my card had been charged four times four VERY DIFFERENT AMOUNTS MY ROOM KEYS DID NOT WORK THEN WERE TURNED OFF, when I inquired I was told quite aggressively by the manager that the keys were shut off bc I checked out, when inquiring about the Multiple charges the same manager interrupted me and exclaimed “That’s not true!” Very loudly. I still have not been reimbursed.
(Individual traveler, booked 1 room), from US flag
11-Dec-2018 Verified Review, stayed from Fri Dec 07 to Sat Dec 08 2018 at a $111.60 average nightly rate.
"The staff was very friendly and attentative. This is especially true of the maid service and the kit"
Overall Score4.0/ 5
All the staff was helpful and polite and friendly. The rooms were clean. The only fault I could see were 1) no spoons at breakfast and the elevator floors need replaced. Overall our stay was very good and would utilize this hotel again.
(Individual traveler, booked 1 room), from US flag
02-Dec-2018 Verified Review, stayed from Thu Nov 29 to Sun Dec 02 2018 at a $144.10 average nightly rate.

Summary of Verified Reviews

81
Good

Summary of 982 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 81/100 based on reviews from all travelers.

"Good highway hotel. Close to the city center with easily acessible parking."

Location

84/100
120 reviews

"Great location. Decent, but pricey, parking." Near the city centre and great nearby nightlife. Good accessibility by car.

Breakfast

79/100
93 reviews

"Great and affordable breakfast."

Service

78/100
218 reviews

"Professional service and good reception." Housekeeping and management are lacking.

Room

63/100
270 reviews

"Spacious, moderately new rooms, with nice views but average beds." Poorly maintained and cleaned rooms. Mediocre sized, poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Food

38/100
27 reviews

"Food could be better."

WiFi

37/100
6 reviews

"Complaints about WiFi."

Cleanliness

34/100
140 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Rated 75/100 based on reviews from families.

"Fair breakfast prices. Near city centre."

Service

86/100
57 reviews

"Service is professional and friendly."

Location

82/100
41 reviews

"Near city centre in a great location. Decent, but pricey, parking."

Breakfast

76/100
34 reviews

"Tasty breakfast."

Room

59/100
83 reviews

"Well-sized, typical rooms with mediocre beds." Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture. Shower can be a problem.

Food

39/100
8 reviews

"Food could be better."

Cleanliness

30/100
48 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Rated 78/100 based on reviews from couples.

"Great location. Spacious rooms."

Location

82/100
16 reviews

"Great location with good parking availability."

Breakfast

80/100
10 reviews

"Tasty breakfast."

Service

77/100
16 reviews

"Fantastic service."

Comfort

69/100
9 reviews

"Comfortable."

Value

60/100
9 reviews

"Fairly good value for money."

Room

59/100
18 reviews

"Room is all right."

Cleanliness

33/100
7 reviews

"Could use a good cleaning."

Rated 61/100 based on reviews from solo travelers.

"Spacious rooms. Great location."

Location

86/100
5 reviews

"Great location."

Service

74/100
15 reviews

"Friendly service."

Comfort

74/100
9 reviews

"Very comfortable."

Room

56/100
18 reviews

"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms."

Amenities

49/100
6 reviews

"Hotel buildings could use some improvement."

Cleanliness

32/100
10 reviews

"Rooms could be cleaner."

Rated 86/100 based on reviews from business travelers.

"Tasty breakfast."

Service

81/100
7 reviews

"Fantastic service."

Comfort

69/100
7 reviews

"Comfortable."

Room

59/100
8 reviews

"Rooms are acceptable but need cleaning."

Cleanliness

34/100
6 reviews

"Rooms could be cleaner."

Rated 70/100 based on reviews from all travelers.

"Good highway hotel. Close to the city center with easily acessible parking."

Location

83/100
115 reviews

"Great location. Decent, but pricey, parking." Near the city centre and great nearby nightlife. Good accessibility by car.

Breakfast

80/100
83 reviews

"Great and affordable breakfast."

Service

78/100
204 reviews

"Efficient, friendly service with a nice reception." Housekeeping and management are lacking.

Room

63/100
256 reviews

"Spacious, moderately new rooms, with nice views but average beds." Poorly maintained and cleaned rooms. Mediocre sized, poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Food

39/100
26 reviews

"Food could be better."

WiFi

37/100
6 reviews

"Complaints about WiFi."

Cleanliness

33/100
133 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Rated 72/100 based on reviews from families.

"Fair breakfast prices."

Service

85/100
49 reviews

"Friendly service."

Location

82/100
38 reviews

"Great location. Decent, but pricey, parking."

Breakfast

78/100
27 reviews

"Tasty breakfast."

Room

58/100
78 reviews

"Well-sized, typical rooms with mediocre beds." Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture. Shower can be a problem.

Food

40/100
7 reviews

"Food could be better."

Cleanliness

29/100
44 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Rated 75/100 based on reviews from couples.

"Great location. Fantastic service."

Location

81/100
15 reviews

"Great location with good parking availability."

Breakfast

79/100
9 reviews

"Tasty breakfast."

Service

77/100
16 reviews

"Fantastic service."

Room

58/100
17 reviews

"Room is all right."

Value

58/100
8 reviews

"Fairly good value for money."

Cleanliness

33/100
7 reviews

"Could use a good cleaning."

Rated 56/100 based on reviews from solo travelers.

"Friendly service. Spacious rooms."

Location

86/100
5 reviews

"Great location."

Comfort

74/100
9 reviews

"Very comfortable."

Service

74/100
15 reviews

"Friendly service."

Room

56/100
18 reviews

"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms."

Amenities

49/100
6 reviews

"Hotel buildings could use some improvement."

Cleanliness

32/100
10 reviews

"Rooms could be cleaner."

Rated 72/100 based on reviews from business travelers.

"Tasty breakfast."

Service

81/100
7 reviews

"Fantastic service."

Comfort

68/100
6 reviews

"Comfortable."

Room

58/100
7 reviews

"Rooms are acceptable but need cleaning."

Cleanliness

34/100
6 reviews

"Rooms could be cleaner."

Rated 76/100 based on reviews from all travelers.

"Good highway hotel. Close to the city center with easily acessible parking."

Service

81/100
9 reviews

"Friendly service."

Breakfast

76/100
7 reviews

"Tasty breakfast."

Comfort

73/100
9 reviews

"Very comfortable with alright beds."

Room

60/100
11 reviews

"Mostly alright rooms with OK beds, but some cleanliness issues."

Cleanliness

36/100
7 reviews

"Rooms could be cleaner."

Review Semantics by TrustYou

Property Description

Located in Medford, Hyatt Place Boston/Medford is in the business district, within a 10-minute drive of Faneuil Hall Marketplace and Harvard Square. This hotel is 4.9 mi (7.9 km) from TD Garden and 6.4 mi (10.4 km) from Boston Common.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Wrap up your day with a drink at the bar/lounge. For your convenience, a complimentary breakfast is served daily from 6:00 AM to 9:00 AM.

Make yourself at home in one of the 157 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding, and all rooms are furnished with sofa beds. Premium TV channels and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Tufts University - 1.5 km / 0.9 mi
Somerville Theatre - 3.5 km / 2.2 mi
LEGOLAND® Discovery Center Boston - 4.1 km / 2.5 mi
Assembly Row - 4.2 km / 2.6 mi
Encore Boston Harbor - 5.4 km / 3.4 mi
Harvard University - 5.8 km / 3.6 mi
Harvard Square - 6.9 km / 4.3 mi
Bunker Hill Monument - 7.1 km / 4.4 mi
The Freedom Trail - 7.2 km / 4.5 mi
Museum of Science - 7.5 km / 4.6 mi
Cambridgeside Galleria - 7.5 km / 4.6 mi
Boston National Historical Park - 7.7 km / 4.8 mi
Boston Harbor - 7.8 km / 4.9 mi
Charlestown Navy Yard - 7.8 km / 4.9 mi
TD Garden - 7.9 km / 4.9 mi

The nearest airports are:
Logan International Airport (BOS) - 12.5 km / 7.8 mi
Boston, MA (BNH-Boston Harbor Seaplane Base) - 13 km / 8.1 mi
Bedford, MA (BED-Laurence G. Hanscom Field) - 18.8 km / 11.7 mi
Beverly, MA (BVY-Beverly Municipal) - 36.4 km / 22.6 mi
Norwood, MA (OWD-Norwood Memorial) - 33.5 km / 20.8 mi

The preferred airport for Hyatt Place Boston/Medford is Logan International Airport (BOS).

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Medford? This hotel has facilities measuring 900 square feet (84 square meters), including conference space. Self parking (subject to charges) is available onsite.

Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access and a television in a common area. If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Express check-in
  • Meeting rooms
  • Conference space size (meters) - 84
  • Shared microwave
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Free casino shuttle
  • Assistive listening devices available
  • In-room accessibility
  • Coffee shop or café
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • 24-hour fitness facilities
  • Free area shuttle
  • Number of buildings/towers - 1
  • Year Built - 1998
  • Total number of rooms - 157
  • Number of floors - 8
  • No rollaway/extra beds available
  • Indoor pool
  • Wheelchair-accessible lounge
  • Luggage storage
  • Restaurant
  • Free breakfast
  • Express check-out
  • Multilingual staff
  • 24-hour front desk
  • Bar/lounge
  • Safe-deposit box at front desk
  • Smoke-free property
  • Hiking/biking trails nearby
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Conference space
  • Self parking (surcharge)
  • Computer station
  • Conference space size (feet) - 900
  • 24-hour business center

Airport & Shuttle Information

Logan Airport is 6 miles from the hotel.

Local Shuttle Info: Our complimentary shuttle runs from 7:30am until 9:00pm. The shuttle is available to take guests anywhere within a 3-mile radius of the hotel.

Breakfast Information

We offer a free hot breakfast buffet. Including egg sandwiches, waffles, pancakes and French toast. Also included yogurt, oatmeal station, bagels, muffins, breads, fruit salads, whole fruits, coffee, teas and juices.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Maximum number of pets per room 2

Pet maximum weight in kg is 22

Only dogs are allowed

Pets allowed

We are pet friendly property; dogs up to 20 pounds only. Pet fee is collected at check in.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Property confirms they are implementing enhanced cleaning measures

About Hyatt Place

  • Known as a business and airport hotel with a casual atmosphere
  • Spacious guestrooms with luxury bath and skin care amenities
  • Free Wi-Fi and remote printing everywhere in the hotel
  • Improved Elevated Breakfast complimentary to World of Hyatt Members
  • Indulge in some coffee or hit up the Cocktails Bar
  • 24/7 Gallery menu and market offers a wide selection of appetizers, soups, salads, sandwiches, sweets at any time of the night or day
  • The Gallery is a place where friends and family can gather for social hour
  • Forget something? Hyatt Place also has nail polish, a universal cell phone charger, toothpaste, and plenty more that you can purchase, borrow, or simply enjoy at no expense

The Hyatt Place highlights above are subject to change without notice.

Group vs. Individual Rates at Hyatt Place Boston/Medford

Rate fluctuations of Hyatt Place Boston/Medford

This graph illustrates trends of sleeping room prices for both group/meeting quotes and the most competitive individual traveler prices we could find at the time the group/meeting bid was entered. The most competitive group or meeting displayed is 67.5% in the month of May 2020 and the highest average individual rate is $334 in the month of June 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt Place Boston/Medford in a month when rates are lower.

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Testimonials:

Testimonials icon
"Our group has done this weekend away for 10+ years always in the Napa/Sonoma area in the Spring. For the past 3 years we have stayed at the same location in Sonoma. This year I used your site to try to find a different and more reasonably priced location. Not only did I find a fantastic hotel in a great new location, I save $100 per night over last year's room fee." J.F. - San Francisco, CA

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