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Extended Stay America Suites Austin Metro

East US Hwy 290, Austin, TX 78723 US near Exit 238b on I-35 (~0.4mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property In Austin (St. Johns)
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Average
3.0/5

Based on 655 guest reviews

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  • Free breakfast
  • Free WiFi
  • Smoke-free property
  • Free self parking
  • Fitness facilities
Select Your Room:
11/28/2021 - 11/29/2021
Searching all hotel inventory networks
3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Extended Stay America Suites Austin Metro

Below are the verified reviews from guests that we have booked recently:
"The hotel staff was extremely helpful and management excellent service!"
Overall Score5.0/ 5
Great!
(Individual traveler, booked 1 room), from US flag
05-Nov-2020 Verified Review, stayed from Mon Nov 02 to Tue Nov 03 2020 at a $55.99 average nightly rate.
"Damarcus"
Overall Score5.0/ 5
Was a great help he made sure I was in good hands.
(Individual traveler, booked 1 room), from US flag
06-Apr-2020 Verified Review, stayed from Sat Apr 04 to Tue Apr 07 2020 at a $64.91 average nightly rate.

Summary of Verified Reviews

67
Poor

Summary of 336 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 67/100 based on reviews from all travelers.

""

Location

66/100
24 reviews

"Location is ok."

Service

62/100
76 reviews

"Reception and service are alright." Service generally professional but some complaints about housekeeping.

Value

52/100
17 reviews

"Fairly good value for money."

Breakfast

44/100
7 reviews

"Breakfast can be improved."

Room

42/100
89 reviews

"Old, poorly maintained rooms with inadequate A/C and kitchenettes." Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Spacious rooms. Shower can be a problem.

Cleanliness

33/100
62 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

13/100
7 reviews

"Food could be better."

Rated 60/100 based on reviews from families.

""

Service

61/100
14 reviews

"Friendly service and acceptable reception."

Room

32/100
19 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Cleanliness

29/100
13 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 53/100 based on reviews from solo travelers.

"Spacious rooms."

Service

61/100
6 reviews

"Service is adequate."

Room

43/100
8 reviews

"Room needs to be improved."

Cleanliness

36/100
6 reviews

"Could use a good cleaning."

Rated 52/100 based on reviews from all travelers.

""

Location

64/100
23 reviews

"Location is ok."

Service

63/100
73 reviews

"Reception and service are alright." Service generally professional but some complaints about housekeeping.

Value

50/100
16 reviews

"Fairly good value for money."

Breakfast

44/100
7 reviews

"Breakfast can be improved."

Room

42/100
84 reviews

"Old, poorly maintained rooms with inadequate A/C and kitchenettes." Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Spacious rooms. Shower can be a problem.

Cleanliness

34/100
57 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

14/100
6 reviews

"Food could be better."

Rated 56/100 based on reviews from families.

""

Service

61/100
14 reviews

"Friendly service and acceptable reception."

Room

32/100
19 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Cleanliness

29/100
13 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 53/100 based on reviews from solo travelers.

"Spacious rooms."

Service

61/100
6 reviews

"Service is adequate."

Room

43/100
8 reviews

"Room needs to be improved."

Cleanliness

36/100
6 reviews

"Could use a good cleaning."

Review Semantics by TrustYou

Property Description

With a stay at Extended Stay America Suites Austin Metro in Austin (St. Johns), you'll be within a 5-minute drive of Austin Community College Highland and Thinkery. This hotel is 3 mi (4.9 km) from St. David's Medical Center and 3.4 mi (5.4 km) from University of Texas at Austin.

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Make yourself at home in one of the 84 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Distances are displayed to the nearest 0.1 mile and kilometer.

Austin Community College Highland - 1.7 km / 1 mi
Thinkery - 4.2 km / 2.6 mi
St. David's Medical Center - 4.9 km / 3 mi
University of Texas at Austin - 5.4 km / 3.4 mi
The Vortex - 5.7 km / 3.5 mi
LBJ Presidential Library - 5.7 km / 3.5 mi
Bass Concert Hall - 5.9 km / 3.7 mi
Darrell K. Royal - Texas Memorial Stadium - 6.3 km / 3.9 mi
Texas Memorial Museum - 6.3 km / 3.9 mi
Frank Erwin Center - 6.5 km / 4 mi
Norris Conference Centers - 6.6 km / 4.1 mi
Blanton Museum of Art - 6.7 km / 4.2 mi
University of Texas Tower - 7 km / 4.3 mi
Bob Bullock Texas State History Museum - 7.2 km / 4.5 mi
Sixth Street - 7.5 km / 4.7 mi

The preferred airport for Extended Stay America Suites Austin Metro is Austin-Bergstrom International Airport (AUS) - 25.3 km / 15.7 mi

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless Internet access.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Free breakfast
  • Wheelchair-accessible path to elevator
  • 24-hour front desk
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Safe-deposit box at front desk
  • Smoke-free property
  • Year Built - 1998
  • Total number of rooms - 84
  • Number of floors - 3
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • In-room accessibility
  • Coffee/tea in common areas
  • Wheelchair accessible parking
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space

Airport & Shuttle Information

Austin Bergstrom International Airporthwy 71 west, take 183 north, exit 290 west, exit Berkman drive. Hotel will be on the right

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Only dogs and cats are allowed

Pets allowed

Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first month (not to exceed $150 + tax per pet), payable the first night of your stay and is charged at check-in. Each month thereafter is a $10 non-refundable fee (+tax) per day for the first 5 days of each month (not to exceed $50 + tax per month, per pet). This fee is to cover the cost of cleaning and fumigating guest room. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Larger, or more than two pets requires property manager’s approval. Please contact the property for questions.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

About Extended StayAmerica

  • 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
  • Free Wi-Fi service in rooms and lobby area
  • Eco-friendly hotel brand reducing water and lighting waste
  • Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

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