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Crowne Plaza San Diego Mission Valley An Ihg Hotel

2270 Hotel Cir N, San Diego, CA 92108 US near Exit 3a on I-8 (~0.3mi)
View Map Reservations: +1-800-760-7718
3.5 Star Property Near Hotel Circle
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 435 guest reviews

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  • Free WiFi
  • Number of outdoor pools - 1
  • Breakfast available (surcharge)
  • Free theme park shuttle
  • Fitness facilities
  • Wheelchair-accessible pool
  • Free newspapers in lobby
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01/27/2022 - 01/28/2022
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Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Crowne Plaza San Diego Mission Valley An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Dusty dirty and filthy carpet."
Overall Score3.0/ 5
Charity Dentry is the hotel planner who began working on the refund for the one night, but didn’t follow through with the situation. Please have someone professional to contact me. Thank you Left several phone messages and ms Dentry never returned calls.
(Individual traveler, booked 1 room), from US flag
28-Sep-2019 Verified Review, stayed from Tue Sep 10 to Fri Sep 13 2019 at a $119.73 average nightly rate.
"Dusty room, dirty and old carpet."
Overall Score3.0/ 5
Check in one day late due to airflight detour to another state for hours missed connecting flight due to inclement. Tried to get reimbursed for first day. Person assist me christy den was a poor representative for hotel planner. She discontinued communicating about the situation. She sent two emails after that no more communication. Very disappointed.
(Individual traveler, booked 1 room), from US flag
28-Sep-2019 Verified Review, stayed from Tue Sep 10 to Fri Sep 13 2019 at a $119.73 average nightly rate.
"Disappointed"
Overall Score3.0/ 5
Hi my Daniel Jaime my wife and I stayed at your Crowne Plaza Mission Valley in San Diego on 7/27/19 thru 7/29/19. We were celebrating our 40th Wedding Anniversary. We were not very happy, there were kids running around and making noise. But the main complaint I have was I had requested a mat four times for the shower and it never was brought to our room. I'm handicapped and was afraid I would slip and fall, thank God I didn't. I was very disappointed. Not sure if we would ever stay there again. Respectfully, Daniel Jaime.
(Individual traveler, booked 1 room), from US flag
05-Aug-2019 Verified Review, stayed from Sat Jul 27 to Mon Jul 29 2019 at a $153.50 average nightly rate.
"Celebrating Our 40th Anniversary."
Overall Score3.0/ 5
Our stay here at the Crowne Plaza was okay. It was a little noise with kids running around and yelling. But I do have a complaint. I had requested four times for a rubber mat for the shower and it was never brought to our room. I am handicapped and I was concerned that I might slip and fall. Thank God I didn’t. I’m not sure if my wife and I would ever stay here again. We were celebrating our 40th Wedding Anniversary. Our experience was not that great.
(Individual traveler, booked 1 room), from US flag
29-Jul-2019 Verified Review, stayed from Sat Jul 27 to Mon Jul 29 2019 at a $153.50 average nightly rate.
"Old hotel, needs a renovation."
Overall Score3.0/ 5
Not talking about the layout or design of the room, but the furniture, the door and the patio door you could tell are older and needs renovating. That was my biggest issue with the hotel. Other than that the location was wonderful, the bathroom was fine, the bed was fine. It just needs some touch up in all the rooms especially for me to consider a 4/5 rating.
(Individual traveler, booked 1 room), from US flag
05-Mar-2019 Verified Review, stayed from Sat Mar 02 to Sun Mar 03 2019 at a $99.36 average nightly rate.
"The staff at the parking entrance booth was rude"
Overall Score3.0/ 5
As we entered the parking area,we did not know that we have to use our room key to raise the stick bar so we can drive to the parking area, we were looking at the hotel parking pass and thought that we have to enter some number. We are not new to this procedure, we've done it in in the past but sometimes people tends to forget. The staff at the booth got up with a frowned face and told us very rudely " Your room key" So when we are passing thru him after the stick bar opened, we said "Thank you" but he just ignored us. He probably hates his job, we mentioned this to the front desk receptionist when we checked out because she was asking how was our stay? But the receptionist did not say anything about it like she did not hear anything. What is the point of asking how was our stay, duh!
(Individual traveler, booked 1 room), from US flag
24-Oct-2018 Verified Review, stayed from Sun Oct 21 to Mon Oct 22 2018 at a $81.00 average nightly rate.

Summary of Verified Reviews

84
Very Good

Summary of 363 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 84/100 based on reviews from all travelers.

"Good golf hotel. Great pool. Great location."

Pool

100/100
7 reviews

"Great pool."

Wellness Area

80/100
5 reviews

"Great wellness & sports facilities."

Value

77/100
22 reviews

"Best value for money. Food is a bit overpriced."

Breakfast

76/100
12 reviews

"Tasty breakfast."

Bar

75/100
7 reviews

"Bar is awesome."

Location

71/100
44 reviews

"Great location. Easy car access but inadequate parking."

Comfort

70/100
34 reviews

"Big, comfortable, and quiet rooms. Decent beds, but poor A/C."

Food

67/100
22 reviews

"Restaurant is expensive with an average dining experience."

Service

63/100
69 reviews

"Service and reception staff are unprofessional, but quite friendly." Average restaurant service.

Room

57/100
88 reviews

"Average but big rooms with wonderful views, and okay beds." Poorly maintained and cleaned rooms. Out-dated rooms with OK TV's, but poor furnishings and A/C.

Vibe

52/100
33 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Fine for golfers. Good choice for a city trip. Good for business people.

Cleanliness

31/100
40 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 64/100 based on reviews from families.

"Great location."

Location

68/100
9 reviews

"Location is ok."

Amenities

63/100
7 reviews

"Ordinary amenities."

Service

61/100
9 reviews

"Service is relatively friendly."

Room

48/100
13 reviews

"Rooms could be cleaner."

Vibe

41/100
5 reviews

"Vibe is not too good. Hotel could use some updating."

Cleanliness

27/100
8 reviews

"Rooms could be cleaner."

Rated 76/100 based on reviews from couples.

"Very comfortable."

Service

63/100
5 reviews

"Service is adequate."

Room

52/100
8 reviews

"Room is all right."

Rated 74/100 based on reviews from all travelers.

"Good golf hotel. Great pool. Great location."

Pool

100/100
7 reviews

"Great pool."

Value

81/100
20 reviews

"Best value for money. Food is a bit overpriced."

Wellness Area

80/100
5 reviews

"Great wellness & sports facilities."

Bar

75/100
7 reviews

"Bar is awesome."

Breakfast

74/100
10 reviews

"Tasty breakfast."

Location

72/100
38 reviews

"Great location. Easy car access but inadequate parking."

Comfort

70/100
28 reviews

"Fairly comfortable, but problems with A/C. Spacious, peaceful rooms."

Food

67/100
20 reviews

"Average, but pricey, food."

Service

62/100
59 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Vibe

55/100
28 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Room

55/100
80 reviews

"Substandard bathrooms and complaints about age and tidiness of rooms." Large but poorly maintained rooms, subpar furniture, and inadequate A/C.

Cleanliness

30/100
35 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 64/100 based on reviews from families.

"Great location."

Location

70/100
6 reviews

"Location is ok."

Service

62/100
5 reviews

"Service is adequate."

Room

45/100
10 reviews

"Room needs to be improved."

Cleanliness

28/100
6 reviews

"Could use a good cleaning."

Rated 84/100 based on reviews from all travelers.

"Good golf hotel. Great pool. Great location."

Service

65/100
7 reviews

"Service is adequate."

Vibe

41/100
5 reviews

"Vibe is not too good."

Review Semantics by TrustYou

Property Description

Located in San Diego (Mission Valley), Crowne Plaza San Diego - Mission Valley, an IHG Hotel is steps from Hotel Circle and a 2-minute drive from Old Town San Diego State Park. This family-friendly hotel is 1.9 mi (3 km) from Mission Bay and 2.1 mi (3.4 km) from University of San Diego.

Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Make yourself at home in one of the 416 guestrooms featuring microwaves and iPod docking stations. Your room comes with a pillowtop bed. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hotel Circle - 0.1 km / 0.1 mi
Presidio Park - 2 km / 1.2 mi
Old Town San Diego State Park - 2.1 km / 1.3 mi
Old Town Trolley Tours - 2.1 km / 1.3 mi
Fashion Valley Mall - 2.8 km / 1.7 mi
Mission Bay - 3.2 km / 2 mi
University of San Diego - 3.6 km / 2.2 mi
Mission Valley Mall - 4.2 km / 2.6 mi
Balboa Park - 4.7 km / 2.9 mi
Mission Bay Park - 4.9 km / 3.1 mi
Ocean Beach Park - 6.2 km / 3.8 mi
Dog Beach - 6.7 km / 4.1 mi
Ocean Beach Pier - 7.2 km / 4.5 mi
San Diego Zoo - 7.2 km / 4.5 mi
Balboa Park Carousel - 7.3 km / 4.6 mi

The nearest airports are:
San Diego Intl. Airport (SAN) - 9.2 km / 5.7 mi
San Diego, CA (MYF-Montgomery Field) - 10 km / 6.2 mi
General Abelardo L. Rodriguez Intl. Airport (TIJ) - 41.7 km / 25.9 mi
San Diego, CA (SEE-Gillespie Field) - 26.5 km / 16.4 mi
Carlsbad, CA (CLD-McClellan-Palomar) - 49 km / 30.5 mi

The preferred airport for Crowne Plaza San Diego - Mission Valley, an IHG Hotel is San Diego Intl. Airport (SAN).

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Diego? This hotel has facilities measuring 30000 square feet (2787 square meters), including conference space. Self parking (subject to charges) is available onsite.

Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Spending a day of fun is easy with the complimentary theme park shuttle.

Green Sustainability

•2008, 2009, 2010, 2011, 2013 Waste Reduction Awards Program (WRAP) Winner– Awarded through California Integrated Waste Management Board, a subsidy of the California Environmental Protection Agency•Low Flow Showerheads •Low Flow Toilets •Drip Irrigation System•Metered Cooling Towers to save water •Water upon request program is utilized in all our F&B outlets•Energy Management system for public air conditioning system in meeting rooms and admin offices •Replaced 191 PTAC with Energy Star Units •Hotel is comprised of 95% Compact Florescent Light bulbs and LEDS •Occupancy Sensor lighting in Public Restrooms. •Energy Star Laundry Dryers •Green Only dumpster, allowing our landscape clippings to be turned into mulch through Edco Waste Management System•Battery Recycling Program•Electronics Disposal Program•Recycle 150 gallons of cooking oil per year •Food Donation program•Office Paper, Newspaper and Cardboard Recycling Program •Clean Air 2500 Ionizers break down smoke residue to provide clean air in guestrooms. Additionally reduces quantity of chemicals sprayed into the air.•We Recycle our Construction Waste by Edco •Additional furnishings are repurposed.•Only hotel in our category in San Diego approved by the city for Solid Food Waste Recycling

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Shopping on site
  • Conference space size (meters) - 2787
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Number of spa tubs - 1
  • Number of outdoor pools - 1
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Handrails in stairways
  • Handrails in hallways
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Free theme park shuttle
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Total number of rooms - 416
  • Number of floors - 8
  • Professional property host/manager
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Garden
  • Picnic area
  • Free newspapers in lobby
  • Wedding services
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Snack bar/deli
  • Use of nearby fitness center (discount)
  • Conference space
  • Self parking (surcharge)
  • Hair salon
  • Terrace
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 30000
  • Concierge services

Airport & Shuttle Information

San Diego International. We recommend using SuperShuttle at the current rate of $12 per person, each way or a Taxi which is between $20-25, each way.

Local Shuttle Info: Complimentary shuttle to Old Town, Fashion Valley Shopping Center, & Mission Valley Shopping Center and Trolley Stop.

Breakfast Information

Breakfast is served in our on site restaurant, The Islands Restaurant, from 6am to 10:30am daily. The restaurant offers both a buffet option at $14.95++ per person or a full range of menu items as well including pancakes, french toast, and omelettes.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 75

Maximum number of pets per room 1

Pet maximum weight in kg is 34

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Hotel allows pets with $75.00 non refundable fee required.

Parking Info

Self-Parking Fee: $13Valet Parking is not availableParking is $13 per day for Hotel Guest

Internet / WiFI

Wifi is complimentary for IHG Rewards members. Otherwise the cost is $9.95 per day in the guestrooms

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 17 per person (approximately)
  • Self parking fee: USD 13.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 40.00 per night

We have included all charges provided to us by the property.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Property confirms they are implementing enhanced cleaning measures

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

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Testimonials:

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"I had never heard of your website, but my nephew has hotel experience and mentioned it. This is the first time I have had to book a block of rooms for a family wedding, and I was somewhat concerned about how to go about it. Your website made it easy, and and I would highly recommend it." K.C. - Catskills, NY

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