Passport

Hotel Pennsylvania

401 7th Ave, New York, NY 10001 US near Exit 16W (113) on NJ Turnpike (~5.6mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property
Select My Room
Average
3.0/5

Based on 1217 guest reviews

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  • Pet friendly
  • Fitness + Health Center
  • 1700 rooms in property
  • 20 floors in property
  • Check-in: 06:00 PM
  • Check-out: 11:00 AM
Select Your Room:
01/20/2022 - 01/21/2022
Searching all hotel inventory networks
3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hotel Pennsylvania

Below are the verified reviews from guests that we have booked recently:
"Not worth it."
Overall Score2.0/ 5
Very disappointing, misleading. When you book a room online and you get there and it’s like a scene from the Shining, so disappointed in everything with the hotel.
(Individual traveler, booked 1 room), from US flag
13-Dec-2019 Verified Review, stayed from Tue Dec 10 to Wed Dec 11 2019 at a $195.08 average nightly rate.
"Shower"
Overall Score1.0/ 5
No hot water in the Shower.
(Individual traveler, booked 1 room), from US flag
10-Oct-2019 Verified Review, stayed from Wed Oct 09 to Thu Oct 10 2019 at a $125.10 average nightly rate.
"It's extremely dated."
Overall Score1.0/ 5
Extremely dated and not well maintained.. staff at check in were very pleasant and helpful.
(Individual traveler, booked 1 room), from US flag
09-Oct-2019 Verified Review, stayed from Wed Oct 09 to Thu Oct 10 2019 at a $125.10 average nightly rate.
"Nice Room"
Overall Score3.0/ 5
Waiting time to check in n out ,, very poor.
(Individual traveler, booked 1 room), from US flag
22-Sep-2019 Verified Review, stayed from Mon Sep 16 to Fri Sep 20 2019 at a $182.25 average nightly rate.
"Made a lot of noise and no one complained."
Overall Score4.0/ 5
All was in order as far as the room requirements. Surprised that we did make a bit of noise for awhile and no one complained. That was great.
(Individual traveler, booked 1 room), from US flag
06-Aug-2019 Verified Review, stayed from Fri Aug 02 to Sat Aug 03 2019 at a $145.00 average nightly rate.
"I’m not recommended."
Overall Score1.0/ 5
Bathroom was very dirty. And after the stayed they charged an unespected fees. Bedroom was not clean too.
(Individual traveler, booked 1 room), from US flag
21-Jul-2019 Verified Review, stayed from Fri Jul 19 to Sun Jul 21 2019 at a $133.13 average nightly rate.
"This is hotel terrible."
Overall Score2.0/ 5
first give room on third floor terrile dirty carpet A/C not work well whole smell real bad then i go down to lobby change another room he charger $240 MORE my wife get mad he give new room does not munch better .i have chage another room for second time they should give some credit back .i call hotelplanner.com complaint but hotel they never contact me im vevy dispoint next vacation I never go back this hotel again this is good location that so.
(Individual traveler, booked 1 room), from US flag
11-Jul-2019 Verified Review, stayed from Thu Jul 04 to Thu Jul 11 2019 at a $182.52 average nightly rate.
"Horrible!"
Overall Score1.0/ 5
I only need one word to describe this hotel Horrible! The conditions of the room were derelict.
(Individual traveler, booked 1 room), from US flag
21-Apr-2019 Verified Review, stayed from Sat Apr 20 to Mon Apr 22 2019 at a $145.56 average nightly rate.
"Three"
Overall Score2.0/ 5
They had a terrible way of ho the look of the Otel is old and not new. The room is terrible with problems being everywhere paint chips, missing wood and terrible floor. The breakfast is terrible as you could not get a couple of selected items and not get enough food.
(Individual traveler, booked 1 room), from US flag
14-Mar-2019 Verified Review, stayed from Thu Mar 14 to Fri Mar 15 2019 at a $90.06 average nightly rate.
"Hotel people not helpful and hotel very dirty."
Overall Score2.0/ 5
I paid on line the hotel stay the customer service asked for more money even though I told her that it was written in line that all services included in the end I paid 100 cash and I asked the money back when I check out they said no so the manager had no clue it said clearly in line that I paid everything he finally read it and when I left they gave back money. The hotel is robbing a lot of people for the extra cash when you check in even though it was paid on line. Key three times didn’t work the floors are filthy I didn’t see not one cleaning crew in morning only the main floor the floors are filthy and rooms I would never recommend anyone to go to your hotel.
(Individual traveler, booked 1 room), from US flag
19-Feb-2019 Verified Review, stayed from Fri Feb 15 to Sun Feb 17 2019 at a $110.59 average nightly rate.
"Walls were stained. Room was dirty."
Overall Score1.0/ 5
Awful. Will never book at this hotel again.
(Individual traveler, booked 1 room), from US flag
05-Dec-2018 Verified Review, stayed from Mon Dec 03 to Tue Dec 04 2018 at a $112.50 average nightly rate.
"Walls were stained. Room was dirty."
Overall Score1.0/ 5
Awful. Will never book at this hotel again.
(Individual traveler, booked 1 room), from US flag
04-Dec-2018 Verified Review, stayed from Mon Dec 03 to Tue Dec 04 2018 at a $112.50 average nightly rate.
"Very Bad"
Overall Score1.0/ 5
Dirty hotel and will never book again.
(Individual traveler, booked 1 room), from US flag
19-Nov-2015 Verified Review
"Nice Price, Needs Updating"
Overall Score3.0/ 5
The hotel needs more staff to speed up the line as it was outrageously long during check in time. Many customers were complaining about the long wait. The receptionist was very nice with a good personality and a warm smile. The bathroom needs to be updated, especially the tub and shower. The tub had chips on it like lead paint on a wall. The bathroom window too was open and it was scary if someone is looking at the opposite building using the toilet. We tried to close it but wouldn't shut. The overall carpet of the hotel badly needs to be replaced and even the main door to each unit bedroom needs updating. There was also no swimming pool which would have been nice. Overall, our stay was good and the price was nice. The hotel location is awesome as it is accessible to everything and near Times Square. Hopefully, when we come back to Manhattan that hotel will be fully upgraded because we wouldn't mind staying there again. Thanks!
(Individual traveler, booked 1 room), from US flag
08-Aug-2014 Verified Review, stayed from Wed Aug 06 to Thu Aug 07 2014 at a $178.39 average nightly rate.

Summary of Verified Reviews

Rated 70/100 based on reviews from all travelers.

"Close to Penn. Good for sightseeing with easy access to train stations."

Location

96/100
988 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Good accessibility by car. Parking should be cheaper.

WiFi

81/100
17 reviews

"Good internet service. Average wifi quality."

Service

55/100
758 reviews

"Decent management and adequately professional staff." Complaints about the reception staff, but the service is somewhat friendly. Hotel security can be an issue. Room service could have been improved.

Breakfast

51/100
304 reviews

"Affordable, fairly tasty breakfasts."

Room

45/100
1268 reviews

"Wonderful views but complaints about room maintenance and cleanliness." Small rooms and poorly cleaned bathrooms. Acceptable room size and TV's. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem.

Cleanliness

34/100
504 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 63/100 based on reviews from families.

"Great view."

Location

96/100
200 reviews

"Great location. Good shopping and sightseeing." Close to public transport and the train.

Service

55/100
165 reviews

"Complaints about the reception staff, but the service is somewhat friendly." Service professionalism and housekeeping are average.

Breakfast

51/100
84 reviews

"Affordable, fairly tasty breakfasts."

Room

39/100
263 reviews

"Rooms need more cleaning and maintenance, with poorly rated minibars." Small rooms and poorly cleaned bathrooms. Outdated rooms with deficient A/C, furniture, and kitchenettes. Okay-sized rooms with good views. Shower can be a problem.

Cleanliness

26/100
107 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 67/100 based on reviews from couples.

"Good internet service. Great shopping."

Location

97/100
128 reviews

"Great location. Good shopping and sightseeing." Close to public transport and the train.

WiFi

72/100
6 reviews

"Good internet service. Average wifi quality."

Service

56/100
79 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Breakfast

51/100
53 reviews

"Affordable, fairly tasty breakfasts."

Room

40/100
178 reviews

"Moderately-sized rooms with TV's but badly-maintained with substandard furniture." Outdated rooms with complaints about minibars, A/C, and cleanliness. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

32/100
64 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 64/100 based on reviews from solo travelers.

"Wonderful sightseeing. Train station is close."

Location

95/100
70 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Service

59/100
57 reviews

"Fairly friendly, professional staff, but complaints about reception."

Room

53/100
95 reviews

"Acceptable room size and TV's." Rooms are outdated, untidy, badly-maintained with substandard furniture. Small rooms and poorly cleaned bathrooms.

Breakfast

51/100
28 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

40/100
34 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 64/100 based on reviews from business travelers.

"Terrific location."

Location

97/100
34 reviews

"Great location."

Service

54/100
22 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Breakfast

51/100
11 reviews

"Breakfast is average."

Room

41/100
45 reviews

"Rooms are old, poorly cleaned, and small." Rooms in need of maintenance, with poorly rated bathrooms and furniture.

Cleanliness

35/100
17 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 60/100 based on reviews from all travelers.

"Close to Penn. Good for sightseeing with easy access to train stations."

Location

95/100
15 reviews

"Great location."

Comfort

47/100
9 reviews

"More comfort would be nice."

Room

43/100
16 reviews

"Dated, poorly cleaned rooms."

Cleanliness

36/100
9 reviews

"Rooms could be cleaner."

Vibe

32/100
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 57/100 based on reviews from all travelers.

"Close to Penn. Good for sightseeing with easy access to train stations."

Location

96/100
44 reviews

"Near city centre in a great location. Close to public transport."

Service

49/100
31 reviews

"Complaints about reception service. Service is relatively friendly."

Breakfast

46/100
19 reviews

"Breakfast can be improved."

Room

38/100
56 reviews

"Acceptably sized but poorly cleaned rooms and bathrooms." Outdated, badly maintained rooms with poor furniture.

Cleanliness

28/100
25 reviews

"Bathrooms and rooms are untidy."

Rated 61/100 based on reviews from families.

"Great location."

Location

95/100
15 reviews

"Great location."

Service

49/100
10 reviews

"Generally poor but acceptably friendly service."

Breakfast

46/100
9 reviews

"Breakfast can be improved."

Room

37/100
15 reviews

"Rooms need regular maintenance."

Cleanliness

31/100
6 reviews

"Could use a good cleaning."

Rated 58/100 based on reviews from couples.

""

Room

36/100
9 reviews

"Poorly maintained and cleaned rooms."

Cleanliness

30/100
5 reviews

"Rooms could be cleaner."

Rated 62/100 based on reviews from all travelers.

"Close to Penn. Good for sightseeing with easy access to train stations."

Location

97/100
565 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Good car access, but so-so parking.

WiFi

74/100
7 reviews

"Good internet service."

Breakfast

58/100
150 reviews

"Affordable, fairly tasty breakfasts."

Service

58/100
511 reviews

"Decent management and adequately professional staff." Complaints about the reception staff, but the service is somewhat friendly. Hotel security can be an issue. Booking process should be better organized.

Room

45/100
850 reviews

"Rooms need more cleaning and maintenance, with poorly rated minibars." Great views, but poor quality beds and furniture in somewhat old rooms. Small rooms and poorly cleaned bathrooms. Acceptable room size and TV's. Shower can be a problem. Kitchenettes and A/C are inadequate.

Cleanliness

33/100
342 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 61/100 based on reviews from families.

"Great view."

Location

98/100
116 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Service

61/100
106 reviews

"Complaints about the reception staff, but the service is somewhat friendly." Service professionalism and housekeeping are average.

Breakfast

55/100
40 reviews

"Affordable, fairly tasty breakfasts."

Room

36/100
168 reviews

"Older, poorly maintained rooms with poorly rated furniture, although views are nice." Average sized but unclean rooms with unpopular beds. Shower can be a problem.

Cleanliness

27/100
71 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 62/100 based on reviews from couples.

"Great shopping."

Location

97/100
67 reviews

"Great location, close to the train station." Good shopping and sightseeing.

Breakfast

56/100
19 reviews

"Affordable, fairly tasty breakfasts."

Service

55/100
48 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Room

38/100
109 reviews

"Rooms need more cleaning and maintenance, with poorly rated minibars." Rooms are average size, although old with poor beds and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

32/100
34 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 64/100 based on reviews from solo travelers.

"Wonderful sightseeing. Train station is close."

Location

96/100
47 reviews

"Great location with excellent sightseeing. Train station is close."

Service

60/100
43 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Room

54/100
68 reviews

"Moderately-sized rooms with TV's but badly-maintained with substandard furniture." Poorly cleaned, old rooms and bathrooms.

Breakfast

51/100
22 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

39/100
23 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 55/100 based on reviews from business travelers.

"Great location."

Location

97/100
23 reviews

"Great location."

Service

54/100
19 reviews

"Service is relatively friendly."

Breakfast

52/100
7 reviews

"Breakfast is average."

Room

40/100
33 reviews

"Inadequately cleaned and maintained rooms and bathrooms."

Cleanliness

34/100
13 reviews

"Rooms could be cleaner."

Rated 64/100 based on reviews from all travelers.

"Close to Penn. Good for sightseeing with easy access to train stations."

Location

93/100
10 reviews

"Great location."

Service

51/100
5 reviews

"Service is adequate."

Breakfast

51/100
6 reviews

"Breakfast is average."

Room

38/100
15 reviews

"Room needs to be improved."

Cleanliness

32/100
6 reviews

"Could use a good cleaning."

Vibe

25/100
9 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 62/100 based on reviews from all travelers.

"Close to Penn. Good for sightseeing with easy access to train stations."

Location

97/100
55 reviews

"Great location with excellent sightseeing."

Service

55/100
29 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Breakfast

50/100
20 reviews

"Breakfast can be improved."

Room

47/100
52 reviews

"Inadequately cleaned and maintained rooms and bathrooms." Reasonably-sized, old rooms with poor furniture but ok beds.

Cleanliness

36/100
22 reviews

"Rooms could be cleaner."

Vibe

27/100
33 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 63/100 based on reviews from families.

"Terrific location."

Location

97/100
11 reviews

"Great location."

Service

60/100
7 reviews

"Service is adequate."

Room

37/100
12 reviews

"Fine beds in old rooms."

Cleanliness

33/100
6 reviews

"Could use a good cleaning."

Vibe

27/100
8 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 70/100 based on reviews from couples.

"Great location."

Location

97/100
6 reviews

"Great location."

Breakfast

50/100
6 reviews

"Breakfast is average."

Room

44/100
9 reviews

"Room needs to be improved."

Vibe

23/100
5 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 61/100 based on reviews from all travelers.

"Close to Penn. Good for sightseeing with easy access to train stations."

Location

96/100
25 reviews

"Great location."

Service

58/100
16 reviews

"Service is relatively friendly."

Breakfast

49/100
9 reviews

"Breakfast can be improved."

Room

41/100
31 reviews

"Poorly maintained, old rooms, but adequate beds."

Cleanliness

39/100
7 reviews

"Could use a good cleaning."

Vibe

27/100
16 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 64/100 based on reviews from families.

""

Room

42/100
6 reviews

"Room needs to be improved."

Rated 59/100 based on reviews from all travelers.

"Close to Penn. Good for sightseeing with easy access to train stations."

Location

97/100
18 reviews

"Great location."

Service

55/100
8 reviews

"Service is adequate."

Breakfast

48/100
7 reviews

"Breakfast can be improved."

Room

40/100
16 reviews

"Rooms in need of an update."

Vibe

23/100
9 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 62/100 based on reviews from all travelers.

"Close to Penn. Good for sightseeing with easy access to train stations."

Location

94/100
29 reviews

"Great location with excellent sightseeing."

Service

56/100
14 reviews

"Great service, but bad reception."

Room

39/100
16 reviews

"Rooms in need of an update."

Vibe

27/100
11 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 65/100 based on reviews from all travelers.

"Close to Penn. Good for sightseeing with easy access to train stations."

Location

95/100
206 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

WiFi

73/100
7 reviews

"Good internet service. Average wifi quality."

Service

47/100
135 reviews

"Generally poor but acceptably friendly service." Service is relatively professional, but reception and housekeeping are not great. Booking process should be better organized.

Breakfast

46/100
76 reviews

"Breakfast can be improved."

Room

45/100
196 reviews

"Poorly maintained rooms with subpar furnishing and minibars." Dated, poorly cleaned rooms. Small rooms and poorly cleaned bathrooms. Okay-sized rooms with good views. Shower can be a problem. Standard TV.

Cleanliness

36/100
80 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

20/100
84 reviews

"Vibe is not too good. Hotel could use some updating." Hotel is fairly plain. Entrance area is ok.

Rated 65/100 based on reviews from families.

"Terrific location."

Location

95/100
35 reviews

"Great location."

Breakfast

49/100
24 reviews

"Breakfast can be improved."

Service

49/100
34 reviews

"Complaints about reception service." Relatively friendly and professional service.

Room

40/100
45 reviews

"Older, poorly cleaned and maintained rooms and bathrooms."

Cleanliness

33/100
17 reviews

"Rooms could be cleaner."

Vibe

26/100
18 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 74/100 based on reviews from couples.

"Wonderful sightseeing."

Location

96/100
35 reviews

"Great location."

Service

56/100
13 reviews

"Service is adequate."

Breakfast

47/100
14 reviews

"Breakfast can be improved."

Cleanliness

37/100
15 reviews

"Rooms could be cleaner."

Room

35/100
34 reviews

"Small rooms with below average bathrooms and poor maintenance." Dated, poorly cleaned rooms.

Vibe

25/100
13 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 69/100 based on reviews from solo travelers.

"Great location."

Location

97/100
8 reviews

"Great location."

Service

57/100
6 reviews

"Service is adequate."

Room

38/100
8 reviews

"Room needs to be improved."

Rated 67/100 based on reviews from business travelers.

""

Room

37/100
5 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

Ideal NYC LocationWorld's Most Popular Hotel Unbelievable Location. Unbeatable Price. Unsurpassed Value.A great location doesn't have to be out of reach. New York's Hotel Pennsylvania is in the heart of Midtown Manhattan, and our surprisingly affordable rates leave more money in your pocket to enjoy the city.Just steps away from Midtown's most popular attractions, and offering countless easy transportation options, New York's Hotel Pennsylvania puts you in the middle of the action.Each day our guests hit the streets and arrive at fabulous New York City locales within minutes. Marvel at the Empire State Building, savor exciting Times Square and take in a Broadway show or, hop on the subway right by the hotel and head to one of NYC's diverse and exciting neighborhoods. It's all easy. New York's Hotel Pennsylvania: Unbelievable Location. Unbeatable Price. Unsurpassed Value.

Amenities / Features


  • Check In: 3:00 pm - 2:30 pm
  • Check Out: 11:00 am
  • Air conditioning
  • Baggage storage facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Internet - wireless
  • Movies in room
  • Pets allowed
  • Private bathroom in room
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Voicemail

Airport & Shuttle Information

JFK 15 miles / LaGuardia 10 miles / Newark 12 miles

Local Shuttle Info: None

Breakfast Information

Breakfast is available at $8 per person at City Perk (Pastry, juice and coffee or tea); full American breakfast at Café R at $17 per person per day.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$100 per room per stay

Parking Info

Parking is charged and not included in guest room rate.

Internet / WiFI

WiFi is charged at $20.00 per day

Seasonality and Projections at Hotel Pennsylvania

Rate fluctuations of Hotel Pennsylvania

The chart above shows fluctuations of prices for both our group quotes and the best individual traveler prices our system could find at the time the group offer was entered. The best group or meeting displayed is 32.1% in the month of September 2020 and the highest average individual rate is $334 in the month of December 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hotel Pennsylvania in a month when rates are lower.

Testimonials:

Testimonials icon
"This was my first experience with your service, and it was great! I won't book another meeting without your site!" B.F. - Columbus, OH

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