Quality Inn & Suites Palm Island Indoor Waterpark
The cool feature of this hotel is the Palm Island Indoor Waterpark, which offers a fun and exciting experience for guests of all ages.
The hotel itself was absolutely horrifying and very sketchy as we woke up to five sheriff and state trooper cars the rooms were very outdated and I'm pretty sure people live there that do drugs and live their full time and it was not safe the water park was decent.
I brought my drum and dance team to NY for a competition. After having car issues, I instructed a group of them to head that way. When I arrived the group was sitting in the lobby laughing and talking with no funny faces. Everyone was nice to the kids. The staff accommodated us when we needed assistance. All was good but the staff made this trip worth it!
First, we were sent to 3rd floor to a room that someone was already living in. Second, we were sent to the 2nd floor. Kids running up and down the halls, toys and trash up and down the hall, loud music coming from various rooms. The door to our room would not open. We were then send to the first floor which is the most quiet floor. The hotel doors in the back (door B) was left unlocked all night with no security. The guy at the front desk went in the elevator to the 5th floor and no one was covering the desk for a period of time. This hotel is dirty, not maintained well and it seems like they do not care about the people staying there. I would not recommend this hotel to anyone.
like it there just have better food choice.
Contactless check-out is available
Comfortable bedding with soft pillows
Hot, fresh, and healthy breakfast options available at certain locations
Known for providing friendly services
Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
Fresh coffee and tea in the lobby 24/7
Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
- Palm Island Indoor Waterpark - 0.3 mi
- Batavia Downs Casino - 0.8 mi
- Centennial Park - 1.2 mi
- Holland Land Office Museum - 1.3 mi
- Rochester Regional Health - 1.6 mi
- United Memorial Medical Center - 1.7 mi
- Summit Medical Center - 1.7 mi
- Dwyer Stadium - 1.8 mi
- Batavia Primary Care - 1.8 mi
- Main St. 56 Theater - 1.9 mi
- Horseshoe Lake - 5.6 mi
- Swallow Hollow Nature Trail - 11 mi
- Tountas Family Care - 11.6 mi
- Attica Family Medicine - 11.7 mi
- Jell-O Gallery Museum - 11.8 mi
Featured
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Pool
Pool
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Waterslide
Fitness facility
Game room
Restaurant
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Restaurant
Bar (on property)
Bar (on property)
Interior
Banquet hall
Meeting facility
Business center
View from property
The hotel itself was absolutely horrifying and very sketchy as we woke up to five sheriff and state trooper cars the rooms were very outdated and I'm pretty sure people live there that do drugs and live their full time and it was not safe the water park was decent.
I brought my drum and dance team to NY for a competition. After having car issues, I instructed a group of them to head that way. When I arrived the group was sitting in the lobby laughing and talking with no funny faces. Everyone was nice to the kids. The staff accommodated us when we needed assistance. All was good but the staff made this trip worth it!
First, we were sent to 3rd floor to a room that someone was already living in. Second, we were sent to the 2nd floor. Kids running up and down the halls, toys and trash up and down the hall, loud music coming from various rooms. The door to our room would not open. We were then send to the first floor which is the most quiet floor. The hotel doors in the back (door B) was left unlocked all night with no security. The guy at the front desk went in the elevator to the 5th floor and no one was covering the desk for a period of time. This hotel is dirty, not maintained well and it seems like they do not care about the people staying there. I would not recommend this hotel to anyone.
like it there just have better food choice.
Not good dirty and very unorganized. Desk clerk didn’t say anything to the kid skating very un professional.
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What is cool about this hotel?
The cool feature of this hotel is the Palm Island Indoor Waterpark, which offers a fun and exciting experience for guests of all ages.
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We are sorry, but the requested room type has just sold out since your original search. It is rare that this happens, but it is possible if a certain room type is sold out or if the rate changes from the time you search to the time you attempt to book the reservation.
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