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Extended Stay America Suites Austin North Central

8221 N I 35, Austin, TX 78753 US near Exit 241 on I-35 (~1.1mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property In Austin (Heritage Hills)
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Poor
2.0/5

Based on 165 guest reviews

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  • Free breakfast
  • Free WiFi
  • Smoke-free property
  • Free self parking
  • Fitness facilities
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12/08/2021 - 12/09/2021
Searching all hotel inventory networks
2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

58
Poor

Summary of 467 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 58/100 based on reviews from all travelers.

"Easily accessible by car. Room needs to be improved."

Location

58/100
30 reviews

"Location is ok. Easy car access but inadequate parking."

Service

55/100
96 reviews

"Service is friendly enough, with acceptable reception staff." Management should be more attentive. Hotel security is ok.

Value

52/100
17 reviews

"Fairly good value for money."

Comfort

32/100
41 reviews

"Generally poor comfort, particularly the beds, and A/C is lacking." Spacious, peaceful rooms.

Room

29/100
134 reviews

"Poorly maintained and cleaned rooms with substandard A/C." Problems with bathroom cleanliness, furnishing, and kitchenettes. Large rooms with standard TV's. Shower can be a problem.

Amenities

19/100
39 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Breakfast

15/100
14 reviews

"Breakfast can be improved."

Cleanliness

10/100
87 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

0/100
6 reviews

"Food could be better."

Rated 39/100 based on reviews from families.

""

Location

54/100
6 reviews

"Location is ok."

Service

52/100
14 reviews

"Service is adequate."

Comfort

33/100
8 reviews

"Not very comfortable, with poor beds."

Vibe

33/100
5 reviews

"Vibe is not too good."

Room

23/100
24 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Amenities

17/100
9 reviews

"Hotel buildings could use some improvement."

Cleanliness

9/100
17 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 34/100 based on reviews from solo travelers.

""

Service

52/100
5 reviews

"Service is adequate."

Room

20/100
9 reviews

"Rooms could be cleaner."

Cleanliness

8/100
6 reviews

"Rooms could be cleaner."

Rated 59/100 based on reviews from couples.

""

Room

19/100
10 reviews

"Rooms could be cleaner."

Cleanliness

9/100
9 reviews

"Rooms could be cleaner."

Rated 45/100 based on reviews from business travelers.

""

Service

55/100
6 reviews

"Reception and service are alright."

Room

26/100
6 reviews

"Room needs to be improved."

Rated 48/100 based on reviews from all travelers.

"Easily accessible by car. Room needs to be improved."

Location

62/100
29 reviews

"Location is ok. Easy car access but inadequate parking."

Service

56/100
94 reviews

"Service is friendly enough, with acceptable reception staff." Management should be more attentive. Hotel security is ok.

Value

52/100
17 reviews

"Fairly good value for money."

Comfort

32/100
40 reviews

"Generally poor comfort, particularly the beds, and A/C is lacking." Spacious, peaceful rooms.

Room

29/100
130 reviews

"Poorly maintained and cleaned rooms with substandard A/C." Problems with bathroom cleanliness, furnishing, and kitchenettes. Large rooms with standard TV's. Shower can be a problem.

Amenities

19/100
39 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Breakfast

15/100
14 reviews

"Breakfast can be improved."

Cleanliness

10/100
84 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

0/100
6 reviews

"Food could be better."

Rated 35/100 based on reviews from families.

""

Location

54/100
6 reviews

"Location is ok."

Service

52/100
14 reviews

"Service is adequate."

Comfort

33/100
8 reviews

"Not very comfortable, with poor beds."

Vibe

33/100
5 reviews

"Vibe is not too good."

Room

23/100
24 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Amenities

17/100
9 reviews

"Hotel buildings could use some improvement."

Cleanliness

9/100
17 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 39/100 based on reviews from solo travelers.

""

Service

52/100
5 reviews

"Service is adequate."

Room

20/100
9 reviews

"Rooms could be cleaner."

Cleanliness

8/100
6 reviews

"Rooms could be cleaner."

Rated 51/100 based on reviews from couples.

""

Room

19/100
10 reviews

"Rooms could be cleaner."

Cleanliness

9/100
9 reviews

"Rooms could be cleaner."

Rated 45/100 based on reviews from business travelers.

""

Service

55/100
6 reviews

"Reception and service are alright."

Room

26/100
6 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

With a stay at Extended Stay America Suites Austin North Central in Austin (Heritage Hills), you'll be within a 10-minute drive of Austin Community College Highland and Norris Conference Centers. This hotel is 4.8 mi (7.8 km) from Q2 Stadium and 6.2 mi (9.9 km) from Thinkery.

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Make yourself at home in one of the 118 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Distances are displayed to the nearest 0.1 mile and kilometer.

Austin Community College Highland - 3.5 km / 2.1 mi
Norris Conference Centers - 7.7 km / 4.8 mi
Q2 Stadium - 7.8 km / 4.8 mi
Thinkery - 9.9 km / 6.2 mi
St. David's Medical Center - 10.4 km / 6.5 mi
The Vortex - 11.2 km / 7 mi
LBJ Presidential Library - 11.2 km / 7 mi
Bass Concert Hall - 11.4 km / 7.1 mi
St. David's North Austin Medical Center - 11.7 km / 7.3 mi
Darrell K. Royal - Texas Memorial Stadium - 11.8 km / 7.3 mi
University of Texas at Austin - 11.9 km / 7.4 mi
Texas Memorial Museum - 11.9 km / 7.4 mi
Frank Erwin Center - 12 km / 7.5 mi
Blanton Museum of Art - 12.2 km / 7.6 mi
Arboretum at Great Hills Mall - 12.3 km / 7.6 mi

The preferred airport for Extended Stay America Suites Austin North Central is Austin-Bergstrom International Airport (AUS) - 21.9 km / 13.6 mi

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a picnic area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Wheelchair accessible (may have limitations)
  • Free breakfast
  • Wheelchair-accessible path to elevator
  • 24-hour front desk
  • Free WiFi
  • Barbecue grill(s)
  • Safe-deposit box at front desk
  • Picnic area
  • Smoke-free property
  • Year Built - 2004
  • Total number of rooms - 118
  • Number of floors - 4
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • In-room accessibility
  • Coffee/tea in common areas
  • Laundry facilities
  • Accessible bathroom
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space

Airport & Shuttle Information

Austin Bergstrom International Airport11 miles171 E (Ben White Blvd.) to 183 N(about 12 mi.) towards IH-35 N. Take Lamar Blvd/Loop 1 exit. Stay on access road for 1/4 mile, turn right onto IH-35 access road; Hotel is on right.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Only dogs and cats are allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first month (not to exceed $150 + tax per pet), payable the first night of your stay and is charged at check-in. Each month thereafter is a $10 non-refundable fee (+tax) per day for the first 5 days of each month (not to exceed $50 + tax per month, per pet). This fee is to cover the cost of cleaning and fumigating guest room. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Larger, or more than two pets requires property manager’s approval. Please contact the property for questions.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

About Extended StayAmerica

  • 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
  • Free Wi-Fi service in rooms and lobby area
  • Eco-friendly hotel brand reducing water and lighting waste
  • Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

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Testimonials:

Testimonials icon
"When people provide customer friendly service in today’s world, it should be applauded! So many businesses have taken almost and adversarial attitude towards the customer, in other words, they over compensate for a consumer not following through. As a business, it is my understanding, that the business should always follow through and do as they promise! Loyalty between consumers and businesses should remain alive, profit above service is a bad plan and will cost the business in the long run!" R.F. - Denver, CO

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