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Extended Stay America Suites Hartford Farmington

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Verified Reviews of Extended Stay America Suites Hartford Farmington

Below are the verified reviews from guests that we have booked recently:

"Bad management makes for very uncomfortable and unproductive stay."

Overall Score1.0/ 5

While the beds are comfortable and the place is reasonably quiet, there is not much else to say that is positive about my experience at Extended Stay. To begin with, almost no one was wearing masks in the long hallways or in the elevator. My toilet clogged twice through no fault of my own and rather than actually fix it the first time with a trained maintenance person, they just sent up a hapless cleaning lady with a plunger which worked (until the next flush). Their WiFi login process failed and and they couldn't find a fix (and they are located in the boonies with poor cell phone reception) so I was prevented from working productively for hours while I waited for them to fix the problem. They never did find a solution and I finally reached out to their WiFi provider myself and got them to manually log me on. As the name implies, this hotel offers rooms with kitchenettes, but not a single fork, plate or glass was provided, or offered at the desk. When I finally requested cutlery they agreed to provide some but it took nearly a day to arrive. Altogher an uncomfortable and unproductive stay, the result of indifferent service and poor management. This is not a place that professionals will want to book, in my opinion.

Richard P. (Individual traveler, booked 1 room), from

11-Apr-2021 Verified Review, stayed from Wed Apr 07 to Fri Apr 09 2021 at a $104.99 average nightly rate.

"Great"

Overall Score5.0/ 5

Very clean, homey and comfortable. Will definitely stay at the chain hotels in the future.

Karol M. (Individual traveler, booked 1 room), from

15-Oct-2019 Verified Review, stayed from Mon Oct 14 to Tue Oct 15 2019 at a $77.71 average nightly rate.

Summary of Verified Reviews

Very Good

Summary of 220 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 80/100 based on reviews from all travelers.

"Good budget hotel. Fantastic service."

Location

83/100

13 reviews

"Great location."

Service

72/100

47 reviews

"Friendly service with great reception but subpar housekeeping."

Cleanliness

71/100

36 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Room

68/100

60 reviews

"Rooms are standard overall, but clean and large with OK beds." Bathrooms are dirty and rooms in need of maintenance. Kitchenette is acceptable.

Breakfast

43/100

6 reviews

"Breakfast can be improved."

Vibe

11/100

8 reviews

"Vibe is not too good. Hotel could use some updating." Fine for a budget trip. Good highway hotel.

Rated 62/100 based on reviews from families.

"Clean. Great reception."

Cleanliness

67/100

8 reviews

"Quite clean."

Service

66/100

7 reviews

"Service is adequate."

Room

57/100

13 reviews

"Typical rooms, but substandard beds."

Comfort

52/100

9 reviews

"Average comfort, but beds are not great."

Rated 78/100 based on reviews from solo travelers.

"Great location. Fantastic service."

Room

68/100

6 reviews

"Room is all right."

Rated 74/100 based on reviews from couples.

"Fantastic service."

Room

58/100

7 reviews

"Poorly maintained, so-so rooms."

Rated 71/100 based on reviews from all travelers.

"Good budget hotel. Fantastic service."

Location

83/100

13 reviews

"Great location."

Service

72/100

45 reviews

"Friendly service with great reception but subpar housekeeping."

Cleanliness

71/100

36 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Room

68/100

58 reviews

"Rooms are standard overall, but clean and large with OK beds." Bathrooms are dirty and rooms in need of maintenance. Kitchenette is acceptable.

Breakfast

43/100

6 reviews

"Breakfast can be improved."

Vibe

11/100

8 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 60/100 based on reviews from families.

"Clean. Great reception."

Cleanliness

67/100

8 reviews

"Quite clean."

Service

66/100

7 reviews

"Service is adequate."

Room

57/100

13 reviews

"Typical rooms, but substandard beds."

Comfort

52/100

9 reviews

"Average comfort, but beds are not great."

Rated 74/100 based on reviews from couples.

"Fantastic service."

Room

58/100

7 reviews

"Poorly maintained, so-so rooms."

Customer Reviews of Extended Stay America Suites Hartford Farmington

Property Description

Located in Farmington, Extended Stay America Suites Hartford Farmington is within a 15-minute drive of XL Center and Connecticut Convention Center. This hotel is 3 mi (4.9 km) from Central Connecticut State University and 4.3 mi (6.9 km) from Westfarms Mall.

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Make yourself at home in one of the 91 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Distances are displayed to the nearest 0.1 mile and kilometer.

Batterson Park Pond - 1.6 km / 1 mi
Hill-Stead Museum - 3.1 km / 1.9 mi
University of Connecticut Health Center - 3.8 km / 2.3 mi
Copernican Observatory & Planetarium - 4.5 km / 2.8 mi
Central Connecticut State University - 4.6 km / 2.9 mi
New Britain Youth Museum - 4.8 km / 3 mi
New Britain Museum of American Art - 5.6 km / 3.5 mi
Walnut Hill Park - 6.2 km / 3.8 mi
Wolcott Park - 6.4 km / 4 mi
West Hartford Reservoir - 6.6 km / 4.1 mi
Westfarms Mall - 6.9 km / 4.3 mi
New Britain Stadium - 7.6 km / 4.7 mi
Winding Trails - 8.7 km / 5.4 mi
Fernridge Park - 9.7 km / 6.1 mi
The Children's Museum - 10.4 km / 6.5 mi

The nearest airports are:
Bradley Intl. Airport (BDL) - 37.5 km / 23.3 mi
Oxford, CT (OXC-Waterbury - Oxford) - 49.5 km / 30.8 mi
New Haven, CT (HVN-Tweed - New Haven Regional) - 56.8 km / 35.3 mi

The preferred airport for Extended Stay America Suites Hartford Farmington is Bradley Intl. Airport (BDL).

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless Internet access.

Amenities / Features

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 18
Wheelchair accessible (may have limitations)
Free breakfast
24-hour front desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Free WiFi
Braille or raised signage
Well-lit path to entrance
Assistive listening devices available
Safe-deposit box at front desk
Smoke-free property

Total number of rooms - 91
Number of floors - 3

Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available

In-room accessibility
Coffee/tea in common areas
Wheelchair accessible parking
Stair-free path to entrance
Laundry facilities
Roll-in shower
Accessible bathroom
Elevator
Free self parking
Fitness facilities

Airport & Shuttle Information

Bradley airport is appox. 22 miles.There is a bus station across the street from the hotel.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

$25.00 plus tax per pet per day up to 2 per room. Max lbs of 40.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
Service animals are exempt from fees
Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

About Extended StayAmerica

8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
Free Wi-Fi service in rooms and lobby area
Eco-friendly hotel brand reducing water and lighting waste
Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

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