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Extended Stay America Suites Raleigh Northeast

2601 Appliance Ct, Raleigh, NC 27604 US near Exit 11b a on I-440 (~0.4mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property In Raleigh (Northeast Raleigh)
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10/16/2021 - 10/17/2021
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10 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Extended Stay America Suites Raleigh Northeast

Below are the verified reviews from guests that we have booked recently:
"Cheats"
Overall Score1.0/ 5
I made my reservation by phone using my credit card. They charged me immediately. When I called a few minutes later to confirm, I was told they had overbooked and did not have a room for me. It was 11:00 pm and the reservation was for that night. I had to start over in my search for a room. A week later I had to file a dispute with my credit card. Still trying to get my money back!
(Individual traveler, booked 1 room), from US flag
19-Jun-2021 Verified Review, stayed from Fri Jun 11 to Sat Jun 12 2021 at a $106.93 average nightly rate.
"Awful experience. Hotel should be condemned."
Overall Score1.0/ 5
Upon entering the hotel, the ENTIRE building reeked of stale cigarettes (in the lobby, hallways, elevators, everywhere). There were crumbs on the carpet in the hallway when we arrived and they were still there when we left in the morning. There were two cardboard boxes of trash outside our door. The mattress on the pull out couch was stained. They did not provide linens, blankets or pillows for the pullout even though they knew we needed to use it. We had to request from front desk. The pull out was really the size of a twin bed, not appropriate for two people, even though when we booked the room we were told it had two double beds, but really only had one double bed and the pull out. The pocket door to the bathroom sticks and the handle/lock was broken. The base of the tub was dirty (gross). The back of the door to the bedroom had a hole in it as if someone had punched through it. Other "guests" in the building were extremely loud; slamming doors, etc. I saw something crawling on the kitchen counter, not sure what, an ant or a spider. Overall the entire room and entire hotel was just dirty, a real DUMP! (Oh, the inside of refrigerator was very clean that's the one nice thing that I can say).
(Individual traveler, booked 1 room), from US flag
20-Apr-2021 Verified Review, stayed from Sat Apr 17 to Sun Apr 18 2021 at a $119.91 average nightly rate.
"Horrible"
Overall Score1.0/ 5
The hotel room was so disgusting.super strong cigarette odor. The hallway floor was dirty with food over the place. I walk in check in and three minutes later I check out. I’m going to stay for two days and they told me that they no had house keeping only if I stay more than 7 days.
(Individual traveler, booked 1 room), from US flag
13-Dec-2019 Verified Review, stayed from Wed Dec 11 to Fri Dec 13 2019 at a $45.14 average nightly rate.
"Not so clean."
Overall Score2.0/ 5
Staff was good. But we didn’t stay. Smelled like smoking had been happening in first roof. Second room smelled like they had tried to use cleaning products to hide smell. Thread bare comforter and we were out the door.
(Individual traveler, booked 1 room), from US flag
01-Nov-2019 Verified Review, stayed from Sat Oct 26 to Sun Oct 27 2019 at a $87.92 average nightly rate.
"Smell; dirty and cockroaches."
Overall Score1.0/ 5
This is the letter we wrote to Hotel.com after staying in this awful hotel we asked the hotel.com to ask for a refund and the Extended stay refused: The room at Extended Stay America in Raleigh, NC was very bad. The rug and seats were stained and ground in with dirt. There was a smell that was being covered up with heavy deodorizer. We thought we'd make due but found lots of cockroaches but by then it was late and we were too tired to move and it wasn’t clear whether there would be another hotel with vacancies – let me tell you that cockroaches were a problem. My husband killed one and brought it down and showed it to the night attendant. He asked if there was a different/better room they could move to. The night attendant threw away the bug and said that they were all booked up. My husband killed another cockroach later and took a picture of it for the record (see attached). My husband and son made sure to keep their bags all zipped up so they didn't take any cockroaches or other bugs home, to say it was very unpleasant is an understatement. When my husband checked out, he brought another bug to the front desk. The clerk said she would refund our money but couldn't because it was booked through a third party so she could send us a voucher for a free stay. But we don't want to go back after our experience there, so we are requesting our money be returned through you. The hotel refused to give us a refund. The price was $103 for a room given the condition of the room I have to say this was absolutely terrible value; this is the kind of place you might expect at a one star $29.99 kind of place. If there were a place to upload photos I would upload the photo of the bugs we found. If they had given us a refund or even switched rooms or were even the slightest bit interested in our stay, I would not write this review. If you decide to stay at this hotel you should know what you are getting yourself into.
(Individual traveler, booked 1 room), from US flag
29-Oct-2019 Verified Review, stayed from Sat Oct 26 to Sun Oct 27 2019 at a $83.73 average nightly rate.
"Horrible"
Overall Score1.0/ 5
Hotel lobby smelled. Room reeked of cigarette smoke and there was a roach crawling across the bathroom floor. Not the experience you want to have when you are paying to stay out of town. I'd Like a full refund! How do I get that accomplished. We left and checked into a better hotel.
(Individual traveler, booked 1 room), from US flag
28-Oct-2019 Verified Review, stayed from Sat Oct 26 to Sun Oct 27 2019 at a $83.73 average nightly rate.
"Not very clean hotel."
Overall Score2.0/ 5
The hotel lobby was smelly and not clean. the carpet had clearly not been vacuumed and there was dirt on the floor. The room was muggy but once we started the air condition that was fine. However, the floor were sticky. There was not garbage can to be found anywhere in the room, not even one in the toilet. The toilet leaked and was difficult to flush properly. I would not return to that hotel.
(Individual traveler, booked 1 room), from US flag
28-Oct-2019 Verified Review, stayed from Sat Oct 26 to Sun Oct 27 2019 at a $75.36 average nightly rate.
"Room"
Overall Score2.0/ 5
I do not get the room I paid for and the toilet did not work.
(Individual traveler, booked 1 room), from US flag
25-Oct-2019 Verified Review, stayed from Wed Oct 23 to Fri Oct 25 2019 at a $59.99 average nightly rate.
"I did not stay at extended stay america"
Overall Score4.0/ 5
I am supposed to receive my refund because extended stay america did not have any rooms. I spoke with a young man who was supposed to credit my charge card.
(Individual traveler, booked 1 room), from US flag
13-Apr-2014 Verified Review

Summary of Verified Reviews

57
Poor

Summary of 441 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 57/100 based on reviews from all travelers.

"Room needs to be improved. Vibe is not too good."

Location

83/100
18 reviews

"Great location."

Service

78/100
85 reviews

"Service is friendly and more or less professional, management and housekeeping are good."

Room

34/100
142 reviews

"Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness." Big rooms, although there are complaints about cleanliness. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Breakfast

23/100
18 reviews

"Breakfast can be improved."

Food

22/100
8 reviews

"Food could be better."

Vibe

20/100
27 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Amenities

13/100
38 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Cleanliness

11/100
108 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 54/100 based on reviews from families.

"Great location."

Service

81/100
20 reviews

"Reception and housekeeping are great and service is attentive."

Location

80/100
6 reviews

"Great location."

Room

32/100
38 reviews

"Poorly maintained rooms with substandard kitchenettes and bathrooms." Badly cleaned rooms and uncomfortable beds and furniture.

Breakfast

20/100
8 reviews

"Breakfast can be improved."

Vibe

17/100
10 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Cleanliness

14/100
26 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

10/100
12 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 50/100 based on reviews from couples.

"Friendly service."

Service

81/100
6 reviews

"Fantastic service."

Comfort

50/100
5 reviews

"More comfort would be nice."

Room

29/100
10 reviews

"Rooms could be cleaner."

Cleanliness

9/100
11 reviews

"Rooms could be cleaner."

Rated 61/100 based on reviews from solo travelers.

"Very quiet."

Room

33/100
10 reviews

"Room needs to be improved."

Rated 46/100 based on reviews from business travelers.

"Fantastic service."

Service

74/100
7 reviews

"Fantastic service."

Room

25/100
7 reviews

"Room needs to be improved."

Cleanliness

10/100
6 reviews

"Could use a good cleaning."

Rated 47/100 based on reviews from all travelers.

"Room needs to be improved. Vibe is not too good."

Location

83/100
18 reviews

"Great location."

Service

78/100
85 reviews

"Service is friendly and more or less professional, management and housekeeping are good."

Room

34/100
137 reviews

"Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness." Big rooms, although there are complaints about cleanliness. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Food

25/100
7 reviews

"Food could be better."

Breakfast

24/100
17 reviews

"Breakfast can be improved."

Vibe

21/100
26 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Amenities

12/100
37 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Cleanliness

12/100
104 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 46/100 based on reviews from families.

"Great location."

Service

81/100
20 reviews

"Reception and housekeeping are great and service is attentive."

Location

80/100
6 reviews

"Great location."

Room

31/100
36 reviews

"Poorly-maintained rooms, badly rated bathrooms and beds." Poorly cleaned rooms with uncomfortable furniture.

Breakfast

20/100
7 reviews

"Breakfast can be improved."

Vibe

17/100
10 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Cleanliness

14/100
25 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

10/100
11 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 53/100 based on reviews from couples.

"Friendly service."

Service

81/100
6 reviews

"Fantastic service."

Comfort

50/100
5 reviews

"More comfort would be nice."

Room

29/100
10 reviews

"Rooms could be cleaner."

Cleanliness

9/100
11 reviews

"Rooms could be cleaner."

Rated 59/100 based on reviews from solo travelers.

"Very quiet."

Room

33/100
10 reviews

"Room needs to be improved."

Rated 46/100 based on reviews from business travelers.

"Fantastic service."

Service

74/100
7 reviews

"Fantastic service."

Room

25/100
7 reviews

"Room needs to be improved."

Cleanliness

10/100
6 reviews

"Could use a good cleaning."

Review Semantics by TrustYou

Property Description

With a stay at Extended Stay America Suites Raleigh Northeast in Raleigh (Northeast Raleigh), you'll be within a 5-minute drive of Raleigh Flea Market and Duke university affiliated physicia. This hotel is 2.4 mi (3.9 km) from Marsh Creek Park and 2.5 mi (4 km) from Duke Raleigh Hospital.

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Make yourself at home in one of the 88 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided on request.

Distances are displayed to the nearest 0.1 mile and kilometer.

Raleigh Flea Market - 2.2 km / 1.4 mi
St. Augustine's College - 3.6 km / 2.2 mi
St. Augustine's University Historic District - 3.6 km / 2.2 mi
Duke Raleigh Hospital - 3.8 km / 2.4 mi
Duke university affiliated physicia - 4 km / 2.5 mi
Marsh Creek Park - 4.1 km / 2.5 mi
WakeMed Raleigh Campus - 4.3 km / 2.7 mi
Mordecai Historic Park - 4.3 km / 2.7 mi
African American Cultural Complex - 4.7 km / 2.9 mi
Hedingham Golf Club - 5 km / 3.1 mi
Peace College Main Building - 5.2 km / 3.3 mi
Murphey School - 5.3 km / 3.3 mi
North Carolina Executive Mansion - 5.6 km / 3.5 mi
North Carolina Museum of Natural Sciences - 5.8 km / 3.6 mi
North Hills Shopping Center - 6 km / 3.7 mi

The preferred airport for Extended Stay America Suites Raleigh Northeast is Raleigh-Durham International Airport (RDU) - 26.9 km / 16.7 mi

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Wheelchair accessible (may have limitations)
  • Free breakfast
  • 24-hour front desk
  • Television in common areas
  • Free WiFi
  • Safe-deposit box at front desk
  • Smoke-free property
  • Year Built - 2003
  • Total number of rooms - 88
  • Number of floors - 3
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • In-room accessibility
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Conference space

Airport & Shuttle Information

RDU 15 miles

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Only dogs and cats are allowed

Pets allowed

$25 per day up to $150

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

About Extended StayAmerica

  • 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
  • Free Wi-Fi service in rooms and lobby area
  • Eco-friendly hotel brand reducing water and lighting waste
  • Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

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