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Hyatt Regency Santa Clara

5101 Great America Pkwy, Santa Clara, CA 95054 US near Exit 8a on I-880 (~3.6mi)
View Map Reservations: +1-800-760-7718
4.0 Star Property Near Levi's Stadium
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Very Good
4.0/5

Based on 1826 guest reviews

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  • Free wired internet
  • Free WiFi
  • Number of outdoor pools - 1
  • Free newspapers in lobby
  • Breakfast available (surcharge)
  • Smoke-free property
  • Fitness facilities
  • Pool cabanas (surcharge)
Select Your Room:
11/27/2021 - 11/28/2021
Searching all hotel inventory networks
8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hyatt Regency Santa Clara

Below are the verified reviews from guests that we have booked recently:
"Awful, would never stay there customer service was very bad"
Overall Score1.0/ 5
wouldn't stay there again.
(Individual traveler, booked 1 room), from US flag
24-Oct-2018 Verified Review, stayed from Sun Oct 21 to Mon Oct 22 2018 at a $271.83 average nightly rate.

Summary of Verified Reviews

90
Excellent

Summary of 1,382 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 90/100 based on reviews from all travelers.

"Excellent family hotel. Close to Great America. Great pool. Great location."

Wellness Area

96/100
11 reviews

"Great wellness & sports facilities."

Pool

92/100
42 reviews

"Great pool."

Service

80/100
236 reviews

"Great housekeeping with friendly and professional service, but mediocre reception." Room service could have been improved.

Location

77/100
132 reviews

"Great location. Accessible by car, but parking is costly." Shopping, restaurants and bars in the area are great.

Cleanliness

73/100
116 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Room

72/100
239 reviews

"Lovely rooms with pleasant views." Rooms are okay size and cleanliness, but old, and the A/C is poor. Bathrooms, furniture, TV's, and beds not up to standard. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

Breakfast

59/100
37 reviews

"Affordable, fairly tasty breakfasts."

WiFi

52/100
16 reviews

"Regular internet service. Wifi quality could be improved."

Comfort

51/100
90 reviews

"Somewhat comfortable and acceptably sized rooms." Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

Food

50/100
50 reviews

"Average, but pricey, food."

Value

49/100
71 reviews

"Value for money could be better. Fair breakfast prices." Food is a bit overpriced.

Rated 87/100 based on reviews from families.

"Professional service. Great shopping."

Pool

93/100
16 reviews

"Great pool."

Service

81/100
53 reviews

"Reception is decent, with overall friendly and professional service."

Cleanliness

75/100
31 reviews

"Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms."

Location

70/100
43 reviews

"Great location. Pricey, inconvenient parking."

Room

60/100
48 reviews

"Fine room size and cleanliness." Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds.

Breakfast

59/100
7 reviews

"Breakfast is average."

Bar

55/100
5 reviews

"Standard bar."

Food

48/100
8 reviews

"Food could be better."

Comfort

45/100
27 reviews

"Uncomfortable, noisy, average sized rooms with subpar beds."

Value

41/100
17 reviews

"Value for money could be better."

Rated 86/100 based on reviews from couples.

"Great view."

Location

77/100
15 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

76/100
21 reviews

"Friendly service, and reception was okay."

Cleanliness

74/100
13 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Vibe

66/100
5 reviews

"Decent vibe."

Room

63/100
20 reviews

"Rooms are somewhat clean but have fantastic views." Beds and bathrooms not up to standard.

Breakfast

57/100
7 reviews

"Breakfast is average."

Food

53/100
5 reviews

"Food is all right."

Comfort

52/100
7 reviews

"Average comfort, but beds are not great."

Value

47/100
9 reviews

"Value for money could be better."

Rated 89/100 based on reviews from business travelers.

"Fantastic service. Great location."

Location

80/100
6 reviews

"Great location."

Service

77/100
14 reviews

"Fantastic service."

Room

64/100
10 reviews

"Room is all right."

Amenities

61/100
6 reviews

"Average hotel building."

Rated 85/100 based on reviews from solo travelers.

"Great pool. Clean."

Cleanliness

73/100
5 reviews

"Clean."

Room

63/100
5 reviews

"Room is all right."

Food

47/100
5 reviews

"Food could be better."

Rated 85/100 based on reviews from all travelers.

"Excellent family hotel. Close to Great America. Great pool. Great location."

Wellness Area

96/100
11 reviews

"Great wellness & sports facilities."

Pool

95/100
40 reviews

"Great pool."

Service

80/100
233 reviews

"Reception is decent, with overall friendly and professional service." Room service could have been improved.

Location

78/100
128 reviews

"Great location. Accessible by car, but parking is costly." Shopping, restaurants and bars in the area are great.

Cleanliness

73/100
111 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Room

71/100
228 reviews

"Good rooms with great views." Rooms are clean, but poorly maintained with uncomfortable beds and substandard bathrooms. Outdated rooms with substandard TVs, kitchenettes and furnishings. Shower can be a problem.

Breakfast

66/100
32 reviews

"Affordable, fairly tasty breakfasts."

WiFi

52/100
16 reviews

"Regular internet service. Wifi quality could be improved."

Comfort

51/100
87 reviews

"Decent noise level, comfort, and room size, with subpar beds."

Food

50/100
48 reviews

"Average, but pricey, food."

Rated 86/100 based on reviews from families.

"Professional service. Great shopping."

Pool

93/100
16 reviews

"Great pool."

Service

81/100
53 reviews

"Reception is decent, with overall friendly and professional service."

Cleanliness

75/100
30 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Location

72/100
42 reviews

"Great location. Pricey, inconvenient parking."

Room

61/100
47 reviews

"Fine room size and cleanliness." Poorly-maintained rooms, badly rated bathrooms and beds.

Breakfast

59/100
7 reviews

"Breakfast is average."

Bar

55/100
5 reviews

"Standard bar."

Food

48/100
8 reviews

"Food could be better."

Comfort

46/100
26 reviews

"Uncomfortable, noisy, average sized rooms with subpar beds."

Value

41/100
14 reviews

"Value for money could be better."

Rated 84/100 based on reviews from couples.

"Great view."

Service

76/100
20 reviews

"Friendly service, and reception was okay."

Location

76/100
14 reviews

"Well-located, although unfortunately the parking isn't easy."

Cleanliness

74/100
13 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Room

63/100
20 reviews

"Rooms are somewhat clean but have fantastic views." Beds and bathrooms not up to standard.

Breakfast

58/100
6 reviews

"Breakfast is average."

Comfort

52/100
7 reviews

"Average comfort, but beds are not great."

Value

46/100
7 reviews

"Value for money could be better."

Rated 88/100 based on reviews from business travelers.

"Fantastic service. Great location."

Location

80/100
6 reviews

"Great location."

Service

76/100
13 reviews

"Fantastic service."

Room

64/100
9 reviews

"Room is all right."

Amenities

61/100
6 reviews

"Average hotel building."

Rated 84/100 based on reviews from solo travelers.

"Great pool. Clean."

Room

63/100
5 reviews

"Room is all right."

Food

47/100
5 reviews

"Food could be better."

Rated 81/100 based on reviews from all travelers.

"Excellent family hotel. Close to Great America. Great pool. Great location."

Room

66/100
5 reviews

"Room is all right."

Value

48/100
5 reviews

"Value for money could be better."

Review Semantics by TrustYou

Property Description

Located in Santa Clara, Hyatt Regency Santa Clara is connected to the convention center, a 4-minute walk from Santa Clara Convention Center and 9 minutes by foot from Levi's Stadium. This 4-star hotel is 0.8 mi (1.3 km) from California's Great America and 1.9 mi (3 km) from Cisco Systems Corporate Headquarters.

Stop by the hotel's restaurant, TusCA, for lunch or dinner. Dining is also available at the coffee shop/café, and room service (during limited hours) is provided. To-go breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Make yourself at home in one of the 502 guestrooms featuring refrigerators and iPod docking stations. Wired and wireless Internet access is complimentary, while 48-inch flat-screen televisions with digital programming provide entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Santa Clara Convention Center - 0.3 km / 0.2 mi
Levi's Stadium - 0.7 km / 0.5 mi
California's Great America - 0.8 km / 0.5 mi
Our Lady of Peace Church and Shrine - 2 km / 1.2 mi
Cisco Systems Corporate Headquarters - 2.7 km / 1.6 mi
Intel Museum - 2.8 km / 1.7 mi
Baylands Park - 2.8 km / 1.8 mi
Twin Creeks Sports Complex - 3.1 km / 1.9 mi
Samsung Semiconductor Inc - 3.3 km / 2.1 mi
Rivermark Village - 4.1 km / 2.5 mi
Yahoo Headquarters - 5.7 km / 3.6 mi
Central Park - 7.6 km / 4.7 mi
Santa Clara University - 9.1 km / 5.7 mi
PayPal Park - 9.6 km / 6 mi
Kaiser Permanente Santa Clara Medical Center - 9.9 km / 6.2 mi

The nearest airports are:
Norman Y. Mineta San Jose Intl. Airport (SJC) - 9.7 km / 6 mi
San Francisco International Airport (SFO) - 49.4 km / 30.7 mi
Oakland Intl. Airport (OAK) - 53.1 km / 33 mi

The preferred airport for Hyatt Regency Santa Clara is Norman Y. Mineta San Jose Intl. Airport (SJC).

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Santa Clara? This hotel has facilities measuring 60000 square feet (5574 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Take advantage of recreation opportunities including a 24-hour health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Green Sustainability

Green Key Eco-Rating Program: 4 Keys

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Gift shops or newsstand
  • Outdoor pool
  • Banquet hall
  • Ballroom
  • Express check-in
  • Number of meeting rooms - 33
  • Conference space size (meters) - 5574
  • Free wired Internet
  • Television in common areas
  • Free WiFi
  • Braille or raised signage
  • Assistive listening devices available
  • Garden
  • Picnic area
  • In-room accessibility
  • Coffee shop or café
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Wedding services
  • Accessible bathroom
  • Number of buildings/towers - 1
  • Year Built - 1986
  • Total number of rooms - 502
  • Number of floors - 14
    • Luggage storage
    • Restaurant
    • Express check-out
    • 24-hour front desk
    • Conference center
    • Electric car charging station
    • Breakfast available (surcharge)
    • Safe-deposit box at front desk
    • Smoke-free property
    • Coffee/tea in common areas
    • Hiking/biking trails nearby
    • Elevator
    • Conference space
    • Self parking (surcharge)
    • Pool cabanas (surcharge)
    • ATM/banking
    • Wheelchair accessible path of travel
    • Conference space size (feet) - 60000
    • Concierge services
    • 24-hour business center

    Airport & Shuttle Information

    San Jose International Airport, 6 miles, $25.00 one-way taxi expense

    Local Shuttle Info: Shuttle service not available.

    Breakfast Information

    TusCA RestaurantBreakfast: 6:30 a.m. to 11:00 a.m., dailyBreakfast Buffet:6:30 a.m. to 10:00 a.m., Monday through Friday.6:30 a.m. to 11:00 a.m., Saturday and SundayReservations Recommended. Hours subject to change. Costs vary.

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Pets allowed

    Please contact hotel for pet policy and guidelines.

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between USD 6 and USD 18 for adults, USD 6 and USD 18 for children (approximately)
    • Self parking fee: USD 25 per day
    • Pet fee: USD 100 per pet, per stay
    • Crib (infant bed) fee: USD 25.0 per night
    • Rollaway bed fee: USD 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Personal protective equipment, including masks and gloves, will be available to guests.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
    • Contactless check-in and contactless check-out are available.
    • Enhanced food service safety measures are in place.
    • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
    • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
    • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
    • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Cleaning Policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Protective clothing is available to guests

    Masks are available to guests

    Gloves are available to guests

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Contactless check-in is available

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Individually-wrapped food options are available for lunch

    Individually-wrapped food options are available for dinner

    Individually-wrapped food options are available through room service

    Gap period enforced between guest stays - 24 hours

    Staff temperature checks are conducted regularly

    Temperature checks are available to guests

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Property follows sanitization practices of SafeStay (AHLA - USA)

    Cashless transactions are available

    Masks are compulsory at the property

    Contactless food service / room service is available

    Food service has been amended for enhanced safety

    Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

    Property confirms they are implementing enhanced cleaning measures

    About Hyatt Hotels and Resorts

    • Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
    • Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
    • With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
    • Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
    • Meeting and event space is handled with care and the professionalism deserved

    The Hyatt Hotels and Resorts highlights above are subject to change without notice.

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