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Chateau Resort & Conference Center

475 Camelback Road, Tannersville, PA 18372 US
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Camelbeach Mountain Waterpark
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Average
3.0/5

Based on 888 guest reviews

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  • Free WiFi
  • Number of outdoor pools - 1
  • Number of indoor pools - 1
  • Breakfast available (surcharge)
  • Smoke-free property
  • Free self parking
  • Fitness facilities
Select Your Room:
12/07/2021 - 12/08/2021
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Chateau Resort & Conference Center

Below are the verified reviews from guests that we have booked recently:
"Upgrade"
Overall Score1.0/ 5
This hotel needs to be upgraded! After a two hour ride, I did not expect to come inside a resort with no A/C in the lobby and elevators that are old and barely work. When I walked into my room, it was warm and not acceptable. The place just looks dirty. It was two of us in the room and we were only given one washcloth and one towel, smh. I can go on, but I will just say that I do not recommend this resort.
(Individual traveler, booked 1 room), from US flag
18-Jul-2021 Verified Review, stayed from Sat Jul 17 to Sun Jul 18 2021 at a $131.99 average nightly rate.
"It was on point, the service was great."
Overall Score4.0/ 5
The rooms were clean the grounds were well kept the view was beautiful but most of all the service the food it was great four stars for this Resort.
(Individual traveler, booked 1 room), from US flag
16-May-2021 Verified Review, stayed from Fri May 14 to Mon May 17 2021 at a $130.66 average nightly rate.
"Switched room unfinished cleaning, Breakfast was listed comp on web but on at."
Overall Score2.0/ 5
Too many things for too short a staff to handle management knows, also our room heard backing up trucks snowplowing all night, mountainside that should be discussed with Camelback ski.
(Individual traveler, booked 1 room), from US flag
07-Mar-2019 Verified Review, stayed from Sun Mar 03 to Mon Mar 04 2019 at a $99.00 average nightly rate.

Summary of Verified Reviews

64
Poor

Summary of 1,326 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 64/100 based on reviews from all travelers.

"Good for sightseeing with nearby parking areas. Room needs to be improved. Pool should be renewed. Vibe is not too good."

Location

89/100
189 reviews

"Great location with good parking availability." Decent shopping and great sightseeing.

Service

62/100
289 reviews

"Reception is reasonable, although service isn't very professional." Service staff are friendly and bar service is great, but housekeeping isn't as impressive. Poorly managed with subpar restaurant service. Recreation staff is nice. Hotel security can be an issue. Room service could have been improved.

Room

42/100
517 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Reasonably-sized, old rooms with poor furniture but ok beds. Guests complained about kitchenettes, minibars, TV's, and A/C. Great balconies with pleasant views. Shower can be a problem.

Breakfast

38/100
64 reviews

"Some complaints about quality and price of breakfast."

Pool

38/100
138 reviews

"Pool in need of cleaning."

Vibe

30/100
161 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

Amenities

29/100
238 reviews

"Terrace is not particularly attractive." Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Architecture not so nice.

Cleanliness

27/100
272 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

WiFi

20/100
23 reviews

"Wifi quality could be improved."

Wellness Area

19/100
67 reviews

"Wellness & sports facilities could use better cleaning." Fitness area can be optimized. Sauna not so nice.

Rated 59/100 based on reviews from families.

"Terrific location."

Location

90/100
27 reviews

"Great location."

Service

59/100
46 reviews

"Poor quality housekeeping, but decent, friendly service staff."

Comfort

50/100
29 reviews

"Poor A/C and low comfort, but decent beds."

Breakfast

35/100
14 reviews

"Breakfast can be improved."

Room

33/100
101 reviews

"Wonderful views but complaints about room maintenance and cleanliness." Poor furniture and complaints about bathroom cleanliness. Guests complained about kitchenettes, minibars, TV's, and A/C. Beds and balcony are alright. Shower can be a problem.

Pool

33/100
36 reviews

"Pool in need of cleaning."

Vibe

29/100
38 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive.

Amenities

23/100
53 reviews

"Subpar entrance area and older facilities, but wonderful grounds." Elevator in need of updating.

Cleanliness

23/100
58 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Wellness Area

16/100
11 reviews

"Wellness & sports facilities could be improved."

WiFi

13/100
5 reviews

"Wifi quality could be improved."

Rated 56/100 based on reviews from couples.

"Nice balcony."

Location

88/100
44 reviews

"Great location."

Service

54/100
50 reviews

"Reception and service are alright." Complaints about the wait staff but overall friendly service.

Room

45/100
93 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Reasonably-sized, old rooms with poor furniture but ok beds. Complaints about minibars and kitchenettes. Great balconies with pleasant views. Shower can be a problem.

Breakfast

41/100
12 reviews

"Breakfast can be improved."

Cleanliness

32/100
44 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

26/100
49 reviews

"Guests like the grounds but not the buildings or lobby." Elevator in need of updating.

Vibe

21/100
23 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Wellness Area

16/100
9 reviews

"Poorly reviewed fitness area."

Rated 49/100 based on reviews from business travelers.

""

Room

26/100
7 reviews

"Poor rooms and bathrooms."

Rated 72/100 based on reviews from solo travelers.

"Great location."

Location

88/100
9 reviews

"Great location."

Comfort

55/100
5 reviews

"Comfortable."

Room

43/100
9 reviews

"Room needs to be improved."

Rated 56/100 based on reviews from all travelers.

"Good for sightseeing with nearby parking areas. Room needs to be improved. Pool should be renewed. Vibe is not too good."

Location

89/100
185 reviews

"Great location with good parking availability." Decent shopping and great sightseeing.

Service

61/100
279 reviews

"Reception is reasonable, although service isn't very professional." Service staff are friendly and bar service is great, but housekeeping isn't as impressive. Poorly managed with subpar restaurant service. Recreation staff is nice. Hotel security can be an issue. Room service could have been improved.

Room

42/100
507 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Reasonably-sized, old rooms with poor furniture but ok beds. Guests complained about kitchenettes, minibars, TV's, and A/C. Great balconies with pleasant views. Shower can be a problem.

Breakfast

39/100
61 reviews

"Some complaints about quality and price of breakfast."

Pool

38/100
133 reviews

"Pool in need of cleaning."

Amenities

29/100
234 reviews

"Terrace is not particularly attractive." Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Architecture not so nice.

Vibe

28/100
156 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

Cleanliness

27/100
266 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

WiFi

22/100
21 reviews

"Wifi quality could be improved."

Wellness Area

20/100
66 reviews

"Wellness & sports facilities could use better cleaning." Fitness area can be optimized. Sauna not so nice.

Rated 57/100 based on reviews from families.

"Terrific location."

Location

90/100
27 reviews

"Great location."

Service

59/100
44 reviews

"Poor quality housekeeping, but decent, friendly service staff."

Comfort

50/100
29 reviews

"Poor A/C and low comfort, but decent beds."

Breakfast

35/100
14 reviews

"Breakfast can be improved."

Room

34/100
100 reviews

"Wonderful views but complaints about room maintenance and cleanliness." Poor furniture and complaints about bathroom cleanliness. Guests complained about kitchenettes, minibars, TV's, and A/C. Beds and balcony are alright. Shower can be a problem.

Pool

33/100
36 reviews

"Pool in need of cleaning."

Vibe

25/100
37 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive.

Amenities

23/100
53 reviews

"Subpar entrance area and older facilities, but wonderful grounds." Elevator in need of updating.

Cleanliness

23/100
57 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Wellness Area

16/100
11 reviews

"Wellness & sports facilities could be improved."

WiFi

13/100
5 reviews

"Wifi quality could be improved."

Rated 53/100 based on reviews from couples.

"Nice balcony."

Location

88/100
44 reviews

"Great location."

Service

54/100
50 reviews

"Reception and service are alright." Complaints about the wait staff but overall friendly service.

Room

45/100
92 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Reasonably-sized, old rooms with poor furniture but ok beds. Complaints about minibars and kitchenettes. Great balconies with pleasant views. Shower can be a problem.

Breakfast

41/100
12 reviews

"Breakfast can be improved."

Cleanliness

33/100
42 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

27/100
48 reviews

"Guests like the grounds but not the buildings or lobby." Elevator in need of updating.

Vibe

20/100
22 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Wellness Area

16/100
8 reviews

"Poorly reviewed fitness area."

Rated 73/100 based on reviews from solo travelers.

"Great location."

Location

88/100
9 reviews

"Great location."

Comfort

55/100
5 reviews

"Comfortable."

Room

43/100
9 reviews

"Room needs to be improved."

Rated 41/100 based on reviews from business travelers.

""

Room

26/100
7 reviews

"Poor rooms and bathrooms."

Rated 64/100 based on reviews from all travelers.

"Good for sightseeing with nearby parking areas. Room needs to be improved. Pool should be renewed. Vibe is not too good."

Service

64/100
8 reviews

"Service is adequate."

Room

33/100
8 reviews

"Room needs to be improved."

Cleanliness

26/100
5 reviews

"Could use a good cleaning."

Review Semantics by TrustYou

Property Description

Located in Tannersville, Chateau Resort & Conference Center is in the mountains, a 3-minute drive from Camelback Ski Area and 13 minutes from Mount Airy Casino. This hotel is 11.1 mi (17.9 km) from Sherman Theater and 12.4 mi (19.9 km) from East Stroudsburg University.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 11 AM for a fee.

Make yourself at home in one of the 152 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Camelback Ski Area - 1.4 km / 0.9 mi
Camelbeach Mountain Waterpark - 2.1 km / 1.3 mi
The Crossings Premium Outlets - 3.6 km / 2.2 mi
Big Pocono State Park - 0.8 km / 0.5 mi
Great Wolf Lodge Waterpark - 6 km / 3.7 mi
Mount Airy Casino - 11.6 km / 7.2 mi
Mountain View Vineyard - 13.2 km / 8.2 mi
West Emerald Lake - 13.6 km / 8.4 mi
East Emerald Lake - 14 km / 8.7 mi
Stroud Mall - 14.6 km / 9.1 mi
Pocono Mountains Visitors Bureau - 17.2 km / 10.7 mi
Stroud Mansion - 17.3 km / 10.8 mi
Pinecrest Lake - 17.7 km / 11 mi
Sherman Theater - 17.9 km / 11.1 mi
Quiet Valley Living Historical Farm - 19.3 km / 12 mi

The nearest airports are:
Wilkes-Barre Scranton Intl. Airport (AVP) - 72.2 km / 44.9 mi
Lehigh Valley Intl. Airport (ABE) - 63.1 km / 39.2 mi

The preferred airport for Chateau Resort & Conference Center is Wilkes-Barre Scranton Intl. Airport (AVP).

Featured amenities include a business center, express check-in, and a 24-hour front desk. Free self parking is available onsite.

Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, an arcade/game room, and a banquet hall.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Outdoor pool
  • Banquet hall
  • Express check-in
  • Meeting rooms
  • Spa tub
  • Free WiFi
  • Arcade/game room
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible parking
  • Indoor pool
  • Restaurant
  • Business center
  • Total number of rooms - 152
  • Number of floors - 4
    • 24-hour front desk
    • Breakfast available (surcharge)
    • Bar/lounge
    • Smoke-free property
    • Hiking/biking trails nearby
    • Sauna
    • Elevator
    • Free self parking
    • Fitness facilities
    • Conference space
    • Terrace
    • ATM/banking

    Airport & Shuttle Information

    Nearest airport; Lehigh Valley International; AVOCA in Scranton; Philadelphia International Airport(1.75 hours); Liberty International in Newark, NJ(1.75 hours)

    Airport Shuttle? Sorry, no airport shuttle available.

    Breakfast Information

    Onsite restaurant open for breakfast 7am-11am

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Pets allowed

    We have Pet Friendly first floor rooms

    Internet / WiFI

    Free WiFi

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for full breakfast: USD 14.50 per person (approximately)
    • Pet fee: USD 25 per accommodation, per night
    • Refrigerator fee: USD 10 per night
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • Pool access available from 8:00 AM to 10:00 PM.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
    • Contactless check-out is available.
    • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Cleaning Policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Gap period enforced between guest stays - 24 hours

    Staff temperature checks are conducted regularly

    Temperature checks are available to guests

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Property confirms they are implementing enhanced cleaning measures

    Seasonality and Projections at Chateau Resort & Conference Center

    Rate fluctuations of Chateau Resort & Conference Center

    The graph above is fluctuations of room rates for both group quotes and the lowest online individual prices our system could find at the time the group offer was entered. The lowest group or meeting displayed is 89.8% in the month of May 2022 and the highest average individual rate is $1270 in the month of June 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Chateau Resort & Conference Center in a month when rates are lower.

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