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Extended Stay America Suites Boston Waltham 52 4th Ave

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Verified Reviews of Extended Stay America Suites Boston Waltham 52 4th Ave

Below are the verified reviews from guests that we have booked recently:

"Educational Conference at Bentley University."

Overall Score4.0/ 5

Ten adults stayed at the Boston Waltham 4th Ave. for one night in order to attend an educational conference. The check in went seamlessly; staff were unbelievably efficient, polite and very helpful. We would choose this hotel again for any future stay in the Waltham area!

Donald K. (Group coordinator, booked 5 rooms), from

15-Oct-2019 Verified Review, stayed from Fri Oct 11 to Sat Oct 12 2019 at a $108.96 average nightly rate.

"Not Good"

Overall Score1.0/ 5

I't was not good at all, too many smokers and the room was completely filled up wit secondhand smoke. I couldn't breath. That's it.

Anna B. (Individual traveler, booked 1 room), from

31-Jul-2019 Verified Review, stayed from Sat Jul 20 to Sun Jul 21 2019 at a $91.01 average nightly rate.

"Not Good"

Overall Score1.0/ 5

I't was not good at all, too many smokers and the room was completely filled up wit secondhand smoke. I couldn't breath. That's it.

Anna B. (Individual traveler, booked 1 room), from

31-Jul-2019 Verified Review, stayed from Sat Jul 20 to Sun Jul 21 2019 at a $91.01 average nightly rate.

"I was robbed and harassed by the Extended Stay Staff in Waltham MA."

Overall Score1.0/ 5

Ticket # 2871407 Attention: Extended Stay Corporate Management: On June 10, 2019, I called the front desk for general maintenance needs in my room 332. At approximately 7:00 PM, a maintenance person by the name of David came to the room for the general repairs in the main living area and bathroom. After David's departure, I quickly realized that my wallet, which was left on the countertop was emptied of $545.00, of which $500 was in $100 dollar bills. I contacted the front desk to complain and asked for management. I spoke directly with Rachel (General Mgr.) and Daniel (District Mgr.). I also contacted Guest Relations and talked to Jenna at 877 651 2124. I was horrified at the response provided directly to me by Daniel. She said, quote, "David is an honored employee, You are just a Customer." To this day, I am sickened by that response. I called for HELP to no avail. I was made to feel like the perpetrator, not the victim. David stole the money while I was in another part of the room. We confronted him directly and he of course denied the accusation and made a mockery of the situation. I called the Waltham Police who quickly responded and took a report. As of this writing, I will be meeting with the police once again. I am the victim of a crime in your Waltham establishment. Instead of helping me, I received nothing more than excuses for David. First I was told that he was a resident, hired to work onsite, then I was told that he doesn't live onsite but is a temporary contracted employee. This casts a very bad light on Extended Stay as a whole. As a female, I am not safe in your establishment and I require that you investigate this theft and take every action to prosecute David for theft of funds from a guest at the Hotel. In addition, I require that you take the necessary action against your management for treating this assault on my life as being trivial. I want and need my $545.00 back without further delay. I am severely traumatized by this experience and need your help. Failure to respond will be cause for me to escalate this matter to the Attorney General's Office for the State of Massachusetts. Corporate management has failed to reachout to me to investigate. Ana Gajate.

Ana G. (Individual traveler, booked 1 room), from

26-Jun-2019 Verified Review, stayed from Mon Jun 10 to Sat Jun 15 2019 at a $93.26 average nightly rate.

"I was robbed in my room at the hotel and harassed by the staff when I sought assistance."

Overall Score1.0/ 5

Ticket # 2871407 Attention Corporate Management: On June 10, 2019, I called the front desk for general maintenance needs in my room 332. At approximately 7:00 PM, a maintenance person by the name of David came to the room for the general repairs in the main living area and bathroom. After David's departure, I quickly realized that my wallet, which was left on the counter top was emptied of $545.00, of which $500 was in $100 dollar bills. I contacted the front desk to complain and asked for management. I spoke directly with Rachel (General Mgr.) and Daniel (District Mgr.). I also contacted Guest Relations and talked to Jenna at 877 651 2124. I was horrified at the response provided directly to me by Daniel. She said, quote, "David is an honored employee, You are just a Customer." To this day, I am sickened by that response. I called for HELP to no avail. I was made to feel like the perpetrator, not the victim. David stole the money while I was in another part of the room. We confronted him directly and he of course denied the accusation and made a mockery of the situation. I called the Waltham Police who quickly responded and took a report. As of this writing, I will be meeting with the police once again. I am the victim of a crime in your Waltham establishment. Instead of helping me, I received nothing more than excuses for David. First I was told that he was a resident, hired to work onsite, then I was told that he doesn't live onsite but is a temporary contracted employee. This casts a very bad light on Extended Stay as a whole. As a female, I am not safe in your establishment and I require that you investigate this theft and take every action to prosecute David for theft of funds from a guest at the Hotel. In addition, I require that you take the necessary action against your management for treating this assault on my life as being trivial. I want and need my $545.00 back without further delay. I am severely traumatized by this experience and need your help. Failure to respond will be cause for me to escalate this matter to the Attorney General's Office for the State of Massachusetts. Please have a Director from your corporate headquarters contact me directly without delay. Ana Gajate 805 620 8218.

Ana G. (Individual traveler, booked 1 room), from

15-Jun-2019 Verified Review, stayed from Mon Jun 10 to Sat Jun 15 2019 at a $93.26 average nightly rate.

"Very clean and organized. I loved the place."

Overall Score5.0/ 5

It was such a nice stay and I enjoyed the services right from the very first time I arrived over there.The rooms are so clean and organized.

Winfred N. (Individual traveler, booked 1 room), from

26-Dec-2018 Verified Review, stayed from Mon Dec 24 to Thu Dec 27 2018 at a $67.49 average nightly rate.

Summary of Verified Reviews

Poor

Summary of 219 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 69/100 based on reviews from all travelers.

"Inadequate rooms with subpar service. Vibe is not too good. Great location."

Location

96/100

12 reviews

"Great location."

Value

58/100

8 reviews

"Fairly good value for money."

Service

48/100

37 reviews

"Complaints about reception service. Friendly service."

Room

41/100

39 reviews

"Poorly maintained rooms with substandard kitchenettes and bathrooms." Poor beds in rooms needing some cleaning.

Breakfast

33/100

8 reviews

"Breakfast can be improved."

Cleanliness

26/100

17 reviews

"Rooms could be cleaner."

Vibe

22/100

6 reviews

"Vibe is not too good."

Amenities

7/100

8 reviews

"Hotel buildings could use some improvement."

Rated 49/100 based on reviews from families.

"Friendly service."

Service

52/100

7 reviews

"Service is adequate."

Room

32/100

11 reviews

"Room needs to be improved."

Rated 65/100 based on reviews from couples.

Service

50/100

5 reviews

"Service is adequate."

Room

41/100

7 reviews

"Room needs to be improved."

Cleanliness

36/100

5 reviews

"Could use a good cleaning."

Rated 54/100 based on reviews from business travelers.

"Great location."

Service

44/100

5 reviews

"Service could be improved."

Room

34/100

6 reviews

"Room needs to be improved."

Rated 47/100 based on reviews from solo travelers.

Service

45/100

6 reviews

"Service could be improved."

Rated 53/100 based on reviews from all travelers.

"Inadequate rooms with subpar service. Vibe is not too good. Great location."

Location

96/100

10 reviews

"Great location."

Value

58/100

8 reviews

"Fairly good value for money."

Service

47/100

36 reviews

"Complaints about reception service. Friendly service."

Room

39/100

38 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Breakfast

33/100

8 reviews

"Breakfast can be improved."

Cleanliness

26/100

17 reviews

"Rooms could be cleaner."

Vibe

22/100

6 reviews

"Vibe is not too good."

Amenities

7/100

8 reviews

"Hotel buildings could use some improvement."

Rated 47/100 based on reviews from families.

"Friendly service."

Service

52/100

7 reviews

"Service is adequate."

Room

32/100

11 reviews

"Room needs to be improved."

Rated 65/100 based on reviews from couples.

Service

50/100

5 reviews

"Service is adequate."

Room

41/100

7 reviews

"Room needs to be improved."

Cleanliness

36/100

5 reviews

"Could use a good cleaning."

Rated 51/100 based on reviews from business travelers.

"Great location."

Service

44/100

5 reviews

"Service could be improved."

Room

34/100

6 reviews

"Room needs to be improved."

Customer Reviews of Extended Stay America Suites Boston Waltham 52 4th Ave

Property Description

When you stay at Extended Stay America Suites Boston Waltham 52 4th Ave in Waltham, you'll be within a 10-minute drive of Brandeis University and Bentley College. This hotel is 7.7 mi (12.4 km) from Boston College and 8 mi (12.9 km) from Harvard University.

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Make yourself at home in one of the 140 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Brandeis University - 3.3 km / 2.1 mi
Bentley College - 5 km / 3.1 mi
Boston College - 12.4 km / 7.7 mi
Harvard University - 12.9 km / 8 mi
Burlington Mall - 13.1 km / 8.1 mi
St. Elizabeth's Medical Center - 13.2 km / 8.2 mi
Brighton Music Hall - 13.8 km / 8.6 mi
Boston University - 14.6 km / 9.1 mi
Babson College - 14.9 km / 9.2 mi
Agganis Arena - 15 km / 9.3 mi
Paradise Rock Club - 15.1 km / 9.4 mi
Wellesley College - 15.1 km / 9.4 mi
Coolidge Corner Theatre - 15.2 km / 9.5 mi
Somerville Theatre - 15.6 km / 9.7 mi
Tufts University - 15.6 km / 9.7 mi

The nearest airports are:
Logan International Airport (BOS) - 32.2 km / 20 mi
Bedford, MA (BED-Laurence G. Hanscom Field) - 11 km / 6.8 mi
Boston, MA (BNH-Boston Harbor Seaplane Base) - 32.2 km / 20 mi
Norwood, MA (OWD-Norwood Memorial) - 29.8 km / 18.5 mi
Beverly, MA (BVY-Beverly Municipal) - 47.2 km / 29.3 mi

The preferred airport for Extended Stay America Suites Boston Waltham 52 4th Ave is Logan International Airport (BOS).

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless Internet access.

Amenities / Features

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 18
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Free breakfast
Wheelchair-accessible path to elevator
24-hour front desk
Wheelchair-accessible registration desk
Free WiFi
Well-lit path to entrance
Safe-deposit box at front desk
Smoke-free property

Total number of rooms - 140

No cribs (infant beds) available
No rollaway/extra beds available

In-room accessibility
Coffee/tea in common areas
Wheelchair accessible parking
Stair-free path to entrance
Laundry facilities
Elevator
Free self parking
Fitness facilities
Wheelchair accessible path of travel

Airport & Shuttle Information

Logan Airport in Boston is the closest Airport. Local cabs are readily available and the cost is around $60.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

$25.00 per day, max $150.00 plus tax

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
Service animals are exempt from fees
Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

About Extended StayAmerica

8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
Free Wi-Fi service in rooms and lobby area
Eco-friendly hotel brand reducing water and lighting waste
Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

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