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Quality Inn & Suites Hanes Mall

2008 S Hawthorne Rd, Winston-Salem, NC 27103 US near Exit 190 on I-40 (~1.0mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Novant Health Forsyth Medical Center
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Select Your Room:
10/25/2021 - 10/26/2021
Searching all hotel inventory networks
9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Inn & Suites Hanes Mall

Below are the verified reviews from guests that we have booked recently:
"Very Nice"
Overall Score4.0/ 5
Would stay again.
(Individual traveler, booked 1 room), from US flag
17-Jul-2021 Verified Review, stayed from Tue Jul 13 to Wed Jul 14 2021 at a $71.99 average nightly rate.
"Exelente"
Overall Score5.0/ 5
very nice and friendly staff and very clean room.
(Individual traveler, booked 1 room), from US flag
10-May-2021 Verified Review, stayed from Thu May 06 to Fri May 07 2021 at a $81.99 average nightly rate.
"Ran out of towels and toilet paper trash overflowing."
Overall Score2.0/ 5
Three
(Individual traveler, booked 1 room), from US flag
02-May-2021 Verified Review, stayed from Fri Apr 30 to Mon May 03 2021 at a $79.49 average nightly rate.
"Not a lot of amenities, but great customer service."
Overall Score4.0/ 5
I stayed from Saturday, 3/27 and checked out on the following Thursday, 4/1. There was an ice bucket, but no machine. The TV wouldn’t come on. One of my bath towels had many other people’s hairs, which was soooo gross. The room was, however, sufficiently clean. Thomas, the front desk manager, counterbalances the deficits with his warm, welcoming, cheerful greetings! Thomas was delightful and I hope to have service as exuberant as his the next time I stay in a hotel!
(Individual traveler, booked 1 room), from US flag
08-Apr-2021 Verified Review, stayed from Sat Mar 27 to Mon Mar 29 2021 at a $69.49 average nightly rate.
"It was a clean hotel, very friendly staff. Just a little old but overall a nice place."
Overall Score3.0/ 5
Very friendly staff!
(Individual traveler, booked 1 room), from US flag
15-Feb-2021 Verified Review, stayed from Sat Feb 13 to Sun Feb 14 2021 at a $79.99 average nightly rate.
"Good Hotel"
Overall Score4.0/ 5
It was clean and the front desk staff was very friendly.
(Long term stay guest, booked 1 room), from US flag
12-Aug-2020 Verified Review, stayed from Sun Jul 19 to Tue Aug 11 2020 at a $65.29 average nightly rate.
"Unsatisfied"
Overall Score1.0/ 5
I tried to cancel my reservation and they refused to help me and still charged me for the two nights and I didn’t check in.
(Individual traveler, booked 1 room), from US flag
04-Jun-2020 Verified Review, stayed from Tue Jun 02 to Thu Jun 04 2020 at a $58.04 average nightly rate.
"Will Come Again!"
Overall Score5.0/ 5
A very decent place with excellent services. Free breakfast with a good variety. Excellent for the price.
(Individual traveler, booked 1 room), from US flag
22-Jul-2019 Verified Review, stayed from Fri Jul 19 to Sat Jul 20 2019 at a $70.06 average nightly rate.
"Staff was great!"
Overall Score3.0/ 5
Tom (front desk) one of the best trained clerks that I've seen (hopefully he's a FD Mgr.). Janet (Sales Mgr.) She was shoveling snow, spreading salt and helping to dig guests cars out! Brooks (everywhere guy) We saw him keeping up the breakfast buffet and working the front desk (he checked me out). The room was very clean and warm when we checked in. Thank you for a great stay!
(Individual traveler, booked 1 room), from US flag
12-Dec-2018 Verified Review, stayed from Sat Dec 08 to Mon Dec 10 2018 at a $66.60 average nightly rate.

Summary of Verified Reviews

75
Fair

Summary of 532 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 75/100 based on reviews from all travelers.

"Fair budget hotel. Easily accessible by car and close to shopping areas."

Location

86/100
36 reviews

"Great location, with good shopping nearby and easy access by car."

Service

85/100
89 reviews

"Service is professional and cheery, especially reception and housekeeping." Management should be more attentive.

Room

58/100
131 reviews

"Fine room size and cleanliness." Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Poor furnishings, particularly the kitchenettes, TV's and beds. Shower can be a problem. Good minibar.

Cleanliness

54/100
80 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Breakfast

52/100
22 reviews

"Breakfast is average."

Food

29/100
5 reviews

"Food could be better."

Pool

0/100
8 reviews

"Pool should be renewed."

Rated 68/100 based on reviews from couples.

"Friendly service."

Service

88/100
11 reviews

"Friendly service."

Cleanliness

58/100
11 reviews

"Room cleanliness is acceptable."

Breakfast

53/100
5 reviews

"Breakfast is average."

Room

52/100
22 reviews

"Room is okay, but bathrooms are below average and beds are poor."

Comfort

50/100
12 reviews

"Not very comfortable, with poor beds."

Rated 66/100 based on reviews from families.

"Great reception. Friendly service."

Location

88/100
5 reviews

"Great location."

Service

85/100
18 reviews

"Friendly service."

Room

47/100
21 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Cleanliness

47/100
16 reviews

"Rooms could be cleaner."

Rated 68/100 based on reviews from solo travelers.

"Great location. Fantastic service."

Room

51/100
6 reviews

"Room is all right."

Rated 71/100 based on reviews from business travelers.

"Great location. Fantastic service."

Room

47/100
5 reviews

"Room needs to be improved."

Rated 66/100 based on reviews from all travelers.

"Fair budget hotel. Easily accessible by car and close to shopping areas."

Service

86/100
88 reviews

"Service is professional and cheery, especially reception and housekeeping." Management should be more attentive.

Location

86/100
36 reviews

"Great location, with good shopping nearby and easy access by car."

Room

58/100
130 reviews

"Fine room size and cleanliness." Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Poor furnishings, particularly the kitchenettes, TV's and beds. Shower can be a problem. Good minibar.

Cleanliness

54/100
80 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Breakfast

52/100
22 reviews

"Breakfast is average."

Food

29/100
5 reviews

"Food could be better."

Pool

0/100
8 reviews

"Pool should be renewed."

Rated 67/100 based on reviews from couples.

"Friendly service."

Service

88/100
11 reviews

"Friendly service."

Cleanliness

58/100
11 reviews

"Room cleanliness is acceptable."

Breakfast

53/100
5 reviews

"Breakfast is average."

Room

52/100
21 reviews

"Room is okay, but bathrooms are below average and beds are poor."

Comfort

50/100
12 reviews

"Not very comfortable, with poor beds."

Rated 61/100 based on reviews from families.

"Great reception."

Location

88/100
5 reviews

"Great location."

Service

85/100
18 reviews

"Friendly service."

Room

47/100
21 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Cleanliness

47/100
16 reviews

"Rooms could be cleaner."

Rated 61/100 based on reviews from solo travelers.

"Great location. Fantastic service."

Room

51/100
6 reviews

"Room is all right."

Review Semantics by TrustYou

Property Description

A stay at Quality Inn & Suites Hanes Mall places you in the heart of Winston-Salem, within a 5-minute drive of Novant Health Forsyth Medical Center and Hanes Mall. This hotel is 2 mi (3.2 km) from Wilkes Regional and 2.2 mi (3.6 km) from Brenner Children's.

Grab a bite from the snack bar/deli serving guests of Quality Inn & Suites Hanes Mall. A complimentary continental breakfast is served daily.

Make yourself at home in one of the 146 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Novant Health Forsyth Medical Center - 0.4 km / 0.3 mi
Hanes Mall - 1.3 km / 0.8 mi
Wilkes Regional - 3.1 km / 1.9 mi
Brenner Children's - 3.5 km / 2.2 mi
Wake Forest University Baptist Medical Center - 3.9 km / 2.4 mi
Truist Stadium - 4.9 km / 3 mi
Benton Convention Center - 5.8 km / 3.6 mi
Southeastern Center for Contemporary Art - 6.8 km / 4.2 mi
Old Salem - 7 km / 4.4 mi
Reynolda House Museum of American Art - 7.3 km / 4.6 mi
Reynolda Gardens - 7.4 km / 4.6 mi
University of North Carolina School of the Arts - 8.5 km / 5.3 mi
Lawrence Joel Veterans Memorial Coliseum - 8.7 km / 5.4 mi
Winston Salem State University - 8.8 km / 5.5 mi
Truist Field - 9.6 km / 5.9 mi

The nearest airports are:
Charlotte-Douglas International Airport (CLT) - 135.2 km / 84 mi
Piedmont Triad Intl. Airport (GSO) - 44.6 km / 27.7 mi
Winston-Salem, NC (INT-Smith Reynolds) - 11.3 km / 7 mi

The preferred airport for Quality Inn & Suites Hanes Mall is Charlotte-Douglas International Airport (CLT).

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Make use of convenient amenities, which include complimentary wireless Internet access and a banquet hall.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Reception hall
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Pool hoist on site
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Designated smoking areas
  • Braille or raised signage
  • Well-lit path to entrance
  • Upper floors accessible by stairs only
  • In-room accessibility
  • Total number of rooms - 146
  • Number of floors - 2
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • No elevators
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • RV, bus, truck parking
  • Luggage storage
  • Free breakfast
  • 24-hour front desk
  • Wheelchair-accessible meeting spaces/business center
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Snack bar/deli
  • Free self parking
  • Wheelchair accessible path of travel
  • 24-hour business center

Airport & Shuttle Information

Smith Reynolds Airport 5 milesGreensboro Airport 26 miles,

Local Shuttle Info: Willards Cab 24 hrs Cost TBD

Breakfast Information

GRAB N GO DUE TO COVID included in room rental!

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 25

Maximum number of pets per room 2

Pet maximum weight in kg is 11

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Pet Friendly 25.00 pet fee valid for 5 nights, 2 pets allowed per room

Parking Info

Free parking with bus and truck parking

Internet / WiFI

Free Hi speed internet

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Public Areas are cleaned every day with the correct chemicals. Front desk is cleaned 3 times daily between shifts and key cards and writing pens are also included in santizer.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 24 hours

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Property confirms they are implementing enhanced cleaning measures

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Seasonality of Hotel Rates at Quality Inn & Suites Hanes Mall

Rate fluctuations of Quality Inn & Suites Hanes Mall

The graph above is seasonality of room rates for both group/meeting prices and the lowest online individual rates our system could find at the time the group offer was submitted. The most competitive group/meeting discount shown is 29.9% in March 2020 and the highest average individual rate is $105 in the month of April 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn & Suites Hanes Mall in a month when rates are lower.

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