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Best Western Plus Keene Hotel

401 Winchester St, Keene, NH 03431 US
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Ashuelot River
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5

Based on 744 guest reviews

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  • Free wired internet
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of indoor pools - 1
  • 24-hour fitness facilities
  • Free breakfast
  • Smoke-free property
  • Free self parking
  • Fitness facilities
Select Your Room:
01/26/2022 - 01/27/2022
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Plus Keene Hotel

Below are the verified reviews from guests that we have booked recently:
"Nice clean room."
Overall Score4.0/ 5
Well equipped room and good hot breakfast. Restaurant on premises.
(Individual traveler, booked 1 room), from US flag
11-Sep-2021 Verified Review, stayed from Fri Sep 10 to Sat Sep 11 2021 at a $199.57 average nightly rate.
"Great hotel especially if you have a pet."
Overall Score5.0/ 5
Rooms were nice big and clean. Nice walk out to fenced in area to walk your pet. Breakfast in the morning was outstanding. We will be staying again.
(Individual traveler, booked 1 room), from US flag
06-Sep-2021 Verified Review, stayed from Fri Sep 03 to Sat Sep 04 2021 at a $218.99 average nightly rate.
"Staff good, breakfast good, clean room not so good."
Overall Score3.0/ 5
We found a couple pieces of broken glass on the carpet. Light bulb over hallway mirror burnt out. Peanuts under the cushion on the pullout sofa. Toilet behind seat should have been wiped down. Staff was pleasant and breakfast food was good.
(Individual traveler, booked 1 room), from US flag
09-Aug-2021 Verified Review, stayed from Sat Aug 07 to Sun Aug 08 2021 at a $139.99 average nightly rate.
"Debra and Lori were great. Pool restrictions were ridiculous."
Overall Score3.0/ 5
Everyone was very nice but the pool COVID restrictions were unnecessary. Other then that and the inflationary price it was good. Hotel needs repairs to sliding door. Rain soaked rug through near the door.
(Individual traveler, booked 1 room), from US flag
18-Jul-2021 Verified Review, stayed from Sat Jul 17 to Sun Jul 18 2021 at a $275.49 average nightly rate.
"Not worth the money at all."
Overall Score4.0/ 5
it felt like staying in a cheap motel. The bed squeeked horribly and felt very old and uncomfortable. The pillows were small and square like couch pillows. It wasn't much better than sleeping on a pull out couch. The shower curtain was on backwards and the toilet seat kept pinching! They over charged for the room and I had to bring it to their attention and have it corrected. I was also put into a handicap room due to lack of available rooms although I had been booked for several weeks.
(Individual traveler, booked 1 room), from US flag
14-Jul-2021 Verified Review, stayed from Sat Jul 10 to Sun Jul 11 2021 at a $179.00 average nightly rate.
"Best stay this trip."
Overall Score5.0/ 5
Hotel was very nice, staff was excellent.
(Individual traveler, booked 1 room), from US flag
06-Jul-2021 Verified Review, stayed from Wed Jun 30 to Thu Jul 01 2021 at a $104.99 average nightly rate.
"Best hotel this trip."
Overall Score5.0/ 5
Traveling across the country and have stayed at numerous hotels and this one was by far the best. The staff was so friendly and hotel was nice and clean. Would definitely recommend!
(Individual traveler, booked 1 room), from US flag
03-Jul-2021 Verified Review, stayed from Wed Jun 30 to Thu Jul 01 2021 at a $104.99 average nightly rate.
"Best hotel this trip."
Overall Score5.0/ 5
Traveling across the country and have stayed at numerous hotels and this one was by far the best. The staff was so friendly and hotel was nice and clean. Would definitely recommend!
(Individual traveler, booked 1 room), from US flag
03-Jul-2021 Verified Review, stayed from Wed Jun 30 to Thu Jul 01 2021 at a $104.99 average nightly rate.
"I am VERY ANGRY of double charged."
Overall Score4.0/ 5
Why was I charged twice? Once at time of reservation, April 23rd and once on day of stay May 8th.
(Individual traveler, booked 1 room), from US flag
15-May-2021 Verified Review, stayed from Sat May 08 to Sun May 09 2021 at a $164.99 average nightly rate.
"Uncomfortable and loud."
Overall Score3.0/ 5
The room was clean. The pillows on the bed were square not standard sized. The bed was not great, lumpy. The noise on the floor was loud. The TV next store was blaring hip hop music. The guys next door were yelling above the music. Someone ways smoking on the floor. Could smell cigarette smoke.
(Individual traveler, booked 1 room), from US flag
03-Mar-2021 Verified Review, stayed from Tue Mar 02 to Wed Mar 03 2021 at a $115.99 average nightly rate.
"Was not able to stay."
Overall Score4.0/ 5
Was not able to stay due to covid 19 restrictions.
(Individual traveler, booked 1 room), from US flag
26-Nov-2020 Verified Review, stayed from Wed Nov 25 to Fri Nov 27 2020 at a $95.99 average nightly rate.
"Nice Hotel"
Overall Score4.0/ 5
Hotel is very clean. Staff friendly. Affordable rate.
(Individual traveler, booked 1 room), from US flag
23-Oct-2020 Verified Review, stayed from Fri Oct 23 to Sat Oct 24 2020 at a $131.99 average nightly rate.
"Clean Hotel"
Overall Score5.0/ 5
The entire hotel was very clean. The weekend breakfast was decent and the employees were friendly. We would return there if in the area again.
(Individual traveler, booked 1 room), from US flag
12-Oct-2020 Verified Review, stayed from Sat Oct 10 to Mon Oct 12 2020 at a $171.99 average nightly rate.
"Very clean and staff very polite and helpful."
Overall Score5.0/ 5
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(Individual traveler, booked 1 room), from US flag
31-Aug-2020 Verified Review, stayed from Sat Aug 29 to Mon Aug 31 2020 at a $113.99 average nightly rate.
"Excellent Value."
Overall Score5.0/ 5
the rooms were very clean. I misplaced my key cards shortly after checking in. The front desk personnel immediately issued new ones.In addition, the keys stopped working the next day and they immediately solved the problem. We also felt that the free breakfast was the best I have ever gotten in a hotel.
(Individual traveler, booked 1 room), from US flag
25-Jun-2019 Verified Review, stayed from Fri Jun 21 to Sun Jun 23 2019 at a $184.49 average nightly rate.
"Decent hotel, needs upgrading."
Overall Score3.0/ 5
The staff was awesome. The buildiing itself is a mix of,combined buildings and a labyrinth of stairs. It is in desperate need of renovation and changes in handicap accessibility.
(Individual traveler, booked 1 room), from US flag
24-Jun-2019 Verified Review, stayed from Sat Jun 22 to Sun Jun 23 2019 at a $179.99 average nightly rate.
"Great stay in Keene, NH."
Overall Score5.0/ 5
My daughter and I stayed in one of the newly renovated rooms. It was clean, bright and inviting. The staff was very helpful. The breakfast the next day was wonderful they even had Gluten Free baked goods! I have actually already recommended the hotel to someone heading up to that area.
(Individual traveler, booked 1 room), from US flag
03-Jun-2019 Verified Review, stayed from Fri May 31 to Sat Jun 01 2019 at a $135.00 average nightly rate.
"Clean, great staff."
Overall Score5.0/ 5
Very clean hotel, great breakfast, very professional /helpful/friendly staff. great for kids.. pool, grass area to play ball.
(Individual traveler, booked 1 room), from US flag
03-Jun-2019 Verified Review, stayed from Sat Jun 01 to Sun Jun 02 2019 at a $156.05 average nightly rate.
"Served its purpose but could have been better."
Overall Score3.0/ 5
The Best Western Keene (which was really more of a motel than hotel) was fine if not great and I was really glad there was a designated hotel for the wedding guests. The room was basic but mostly clean (except for a small area on the bathroom floor way under the counter that looked like blood, ick). The bathroom seemed shabby, but the water was hot enough and adequate towels were provided. I was glad to see that a shower cap, soap and shampoo was provided. The shower floor was quite slippery and a non slip mat was not provided. The toilet flush made an amazingly loud noise and also randomly made short, startling loud noises including in the middle of the night (although it could have been the one next door). The bed was fine, although I didn't sleep well either night. There was a lot of noise outside one night till 10 (a high school girls' sports team who were playing some sport and screaming). There was no odor in my room, but some relatives said their room had paint and cigarette odors; there is construction happening but it is non smoking. My room was super cold, but I was able to lower the air conditioning and still be comfortable; that was great because the air conditioning was quite loud when on. It was fantastic to have breakfast included that started at 7 a.m. The breakfast buffet was fine/edible although not great; also, the plastic flatware and paper plates were not too appealing. Still, I loved being able to eat with relatives I hadn't seen for a long time and also not have to deal with menus or extra expense. The staff (both front desk and breakfast room) were friendly and helpful. There was a useful gathering room with tables off the lobby. It was great having the bus to the venue pick us up outside the hotel. In spite of giving it only three stars, I am very glad I stayed there. Since it was a fairly rural area, there may not have been other choices and I was glad to be with my relatives in this hotel, which did serve its purpose adequately.
(Group coordinator, booked 2 rooms), from US flag
02-Jun-2019 Verified Review, stayed from Fri May 31 to Sun Jun 02 2019 at a $150.12 average nightly rate.

Summary of Verified Reviews

81
Very Good

Summary of 601 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 81/100 based on reviews from all travelers.

"Good family hotel. Located near shopping areas with easy access to parking."

Location

92/100
59 reviews

"Great location. Excellent parking and car access." Centrally located, near restaurants, bars, and shopping.

Breakfast

88/100
80 reviews

"Great and affordable breakfast."

Service

78/100
144 reviews

"Friendly service, especially in the restaurant." Service, housekeeping and reception are all fine.

WiFi

63/100
9 reviews

"Regular internet service. Wifi quality could be improved."

Room

62/100
190 reviews

"Rooms are clean enough and okay-sized, but poorly maintained, and bathrooms aren't sufficiently clean." Shower can be a problem.

Cleanliness

52/100
125 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Vibe

41/100
19 reviews

"Vibe is not too good. Atmosphere could be friendlier." Hotel could use some updating. Hotel is relatively stylish. Awesome for families.

Rated 74/100 based on reviews from families.

"Accessible parking. Great shopping."

Location

92/100
12 reviews

"Great location."

Breakfast

86/100
22 reviews

"Tasty breakfast."

Service

77/100
39 reviews

"Adequately professional and very friendly service with good reception."

Room

56/100
43 reviews

"Poorly maintained and cleaned, moderate-sized rooms with low rated bathrooms."

Cleanliness

50/100
32 reviews

"Buildings are reasonably clean, but less well kept up rooms." Hotel facilities could use a good clean.

Amenities

39/100
18 reviews

"Hotel buildings could use some improvement."

Rated 72/100 based on reviews from couples.

"Tasty breakfast. Great location."

Location

94/100
9 reviews

"Great location."

Breakfast

88/100
12 reviews

"Tasty breakfast."

Service

80/100
15 reviews

"Friendly service."

Room

52/100
24 reviews

"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms."

Cleanliness

47/100
16 reviews

"Rooms could be cleaner."

Amenities

45/100
9 reviews

"Hotel buildings could use some improvement."

Rated 69/100 based on reviews from solo travelers.

"Great location. Friendly service."

Location

93/100
5 reviews

"Great location."

Service

81/100
6 reviews

"Fantastic service."

Room

54/100
11 reviews

"Room is all right."

Amenities

42/100
5 reviews

"Hotel buildings could use some improvement."

Rated 76/100 based on reviews from business travelers.

"Fantastic service."

Service

76/100
5 reviews

"Fantastic service."

Room

52/100
6 reviews

"Room is all right."

Cleanliness

48/100
5 reviews

"Could use a good cleaning."

Rated 72/100 based on reviews from all travelers.

"Good family hotel. Located near shopping areas with easy access to parking."

Location

92/100
58 reviews

"Great location. Excellent parking and car access." Centrally located, near restaurants, bars, and shopping.

Breakfast

88/100
80 reviews

"Great and affordable breakfast."

Service

78/100
143 reviews

"Friendly service, especially in the restaurant." Service, housekeeping and reception are all fine.

WiFi

63/100
9 reviews

"Regular internet service. Wifi quality could be improved."

Room

62/100
187 reviews

"Rooms and beds are adequate." Bathrooms are dirty and rooms in need of maintenance. Shower can be a problem.

Cleanliness

53/100
124 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Vibe

41/100
19 reviews

"Vibe is not too good. Atmosphere could be friendlier." Hotel could use some updating. Hotel is relatively stylish.

Rated 71/100 based on reviews from families.

"Accessible parking. Great shopping."

Location

92/100
12 reviews

"Great location."

Breakfast

86/100
22 reviews

"Tasty breakfast."

Service

77/100
39 reviews

"Adequately professional and very friendly service with good reception."

Room

57/100
41 reviews

"Rooms are decently sized and clean enough, but bathrooms are low rated."

Cleanliness

51/100
31 reviews

"Room cleanliness is acceptable." Hotel facilities could use a good clean.

Amenities

40/100
17 reviews

"Hotel buildings could use some improvement."

Rated 70/100 based on reviews from couples.

"Tasty breakfast. Great location."

Location

94/100
8 reviews

"Great location."

Breakfast

88/100
12 reviews

"Tasty breakfast."

Service

79/100
14 reviews

"Friendly service."

Room

52/100
23 reviews

"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms."

Cleanliness

47/100
16 reviews

"Rooms could be cleaner."

Amenities

45/100
8 reviews

"Hotel buildings could use some improvement."

Rated 66/100 based on reviews from solo travelers.

"Great location. Friendly service."

Location

93/100
5 reviews

"Great location."

Service

81/100
6 reviews

"Fantastic service."

Room

54/100
11 reviews

"Room is all right."

Amenities

42/100
5 reviews

"Hotel buildings could use some improvement."

Rated 75/100 based on reviews from business travelers.

"Fantastic service."

Service

76/100
5 reviews

"Fantastic service."

Room

52/100
6 reviews

"Room is all right."

Cleanliness

48/100
5 reviews

"Could use a good cleaning."

Review Semantics by TrustYou

Property Description

Located in Keene, Best Western Plus Keene Hotel is in the suburbs, within a 5-minute drive of Cheshire Children's Museum and Central Square. This hotel is 1.4 mi (2.3 km) from Colonial Theatre and 4.4 mi (7.1 km) from Stonewall Farm.

A complimentary buffet breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Make yourself at home in one of the 122 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding, and all rooms are furnished with sofa beds. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Ashuelot River - 0.8 km / 0.5 mi
Cheshire Children's Museum - 1.4 km / 0.9 mi
Horatio Colony Museum - 1.6 km / 1 mi
Historical Society of Cheshire County - 1.6 km / 1 mi
Historic Main Street - 1.8 km / 1.1 mi
Colonial Theatre - 1.9 km / 1.2 mi
Thorne-Sagendorph Art Gallery - 2.1 km / 1.3 mi
Central Square - 2.1 km / 1.3 mi
Alumni Field - 4.4 km / 2.7 mi
Stonewall Farm - 7.1 km / 4.4 mi
Brentwood Golf Course - 8.4 km / 5.2 mi
Chesterfield Gorge Natural Area - 10.1 km / 6.3 mi
Granite Gorge - 11.3 km / 7 mi
Spofford Lake - 15.2 km / 9.5 mi
Pisgah State Park - 16.3 km / 10.1 mi

The preferred airport for Best Western Plus Keene Hotel is Manchester-Boston Regional Airport (MHT) - 89.6 km / 55.6 mi

Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Keene? This hotel has facilities measuring 2625 square feet (244 square meters), including conference space. Free self parking is available onsite.

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, a fireplace in the lobby, and a picnic area.

Amenities / Features

  • Check In: 2:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking
  • Dog exercise area
  • Meeting rooms
  • Conference space size (meters) - 244
  • Free wired internet
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • Assistive listening devices available
  • Number of indoor pools - 1
  • Garden
  • Picnic area
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • RV, bus, truck parking
  • Fireplace in lobby
  • Total number of rooms - 122
  • Number of floors - 2
  • Professional property host/manager
  • Noise-free rooms not guaranteed
  • Minimum guest age is 0
  • 24-hour fitness facilities
  • Luggage storage
  • Free breakfast
  • Express check-out
  • Visual alarms in hallways
  • Business center
  • Handrails in stairways
  • 24-hour front desk
  • Wheelchair-accessible meeting spaces/business center
  • Barbecue grill(s)
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Hiking/biking trails nearby
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Computer station
  • Terrace
  • ATM/banking
  • Conference space size (feet) - 2625

Airport & Shuttle Information

Manchester, NH - 60 milesBradley Airport - Windsor Locks/Hartford, CT - 75 milesshuttle/taxi - Adventure Limousine or Thomas Transportation

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free hot Continental Breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 70

Maximum number of pets per room 2

Pet maximum weight in kg is 32

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Only dogs are allowed

Pets allowed

Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with a 80 pound weight limit. Pet rate is $20 per day with a $100 per week maximum.

Parking Info

Complimentary parking on-site and can accommodate buses and construction vehicles.

Internet / WiFI

Free WIFI

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Pool access available from 10:00 AM to 8:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available for breakfast

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

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