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Quality Suites I 240 East Airport

2575 Thousand Oaks Cove, Memphis, TN 38118 US
View Map Reservations: +1-800-760-7718
2.5 Star Property In Memphis
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Poor
2.0/5

Based on 670 guest reviews

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  • Free wired internet
  • Free WiFi
  • Number of indoor pools - 1
  • Free newspapers in lobby
  • Free airport transportation
  • Free breakfast
  • Free self parking
Select Your Room:
12/06/2021 - 12/07/2021
Searching all hotel inventory networks
8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Suites I 240 East Airport

Below are the verified reviews from guests that we have booked recently:
"Totally disgusting. Filthy bedding."
Overall Score1.0/ 5
There were prostitutes up and done hall. Pot smell. Mattress with fecal matter and bugs Never again.
(Individual traveler, booked 1 room), from US flag
08-Sep-2021 Verified Review, stayed from Mon Aug 30 to Tue Aug 31 2021 at a $83.39 average nightly rate.
"Totally disgusting. Filthy bedding."
Overall Score1.0/ 5
There were prostitutes up and done hall. Pot smell. Mattress with fecal matter and bugs Never again.
(Individual traveler, booked 1 room), from US flag
02-Sep-2021 Verified Review, stayed from Mon Aug 30 to Tue Aug 31 2021 at a $83.39 average nightly rate.
"Did not stay! Lodging was dirty and smelled bad."
Overall Score1.0/ 5
We did not stay overnight. Lodging facility was dirty and smelled bad. We did receive an immediate refund.
(Individual traveler, booked 1 room), from US flag
06-Jul-2021 Verified Review, stayed from Sun Jul 04 to Mon Jul 05 2021 at a $106.22 average nightly rate.
"Pool Fraud"
Overall Score2.0/ 5
we called about pool specifically and nobody mentioned limited pool hours. pool only opens after check out time and closes in evening. pool was reason we paid higher cost never got to use it.
(Individual traveler, booked 1 room), from US flag
17-May-2021 Verified Review, stayed from Fri May 14 to Sat May 15 2021 at a $134.99 average nightly rate.
"Please don't book here."
Overall Score1.0/ 5
This was my worst experience ever. As a mother I would never allow my child in such environment.
(Individual traveler, booked 1 room), from US flag
20-Mar-2021 Verified Review, stayed from Fri Mar 19 to Sun Mar 21 2021 at a $123.99 average nightly rate.
"THIS PLACE IS AWFUL."
Overall Score1.0/ 5
Upon arriving the entire parking lot smells like human pee. The front desk looks alright and the staff are okay. But once you turn down the hallway you quickly realize how disgusting the hotel is. There were teenagers everywhere clearly not using the hotel properly and the noise levels were non stop high. The rooms smell like cigarette smoke so bad all your clothes smell like it. The bed sheets and bed mattress are covered with stains. The windows are covered in mold and the ceilings. The bathroom was so disgusting I didn’t even want to walk in. I left and canceled my stay immediately. I DO NOT RECOMMEND!
(Individual traveler, booked 1 room), from US flag
21-Jan-2021 Verified Review, stayed from Thu Jan 21 to Fri Jan 22 2021 at a $88.99 average nightly rate.
"Disappointed"
Overall Score2.0/ 5
I was really disappointed. The hotel was NOTHING like the website showed. The room itself was okay, but we were expecting something completely different.
(Individual traveler, booked 1 room), from US flag
09-Nov-2019 Verified Review, stayed from Fri Nov 08 to Sun Nov 10 2019 at a $72.25 average nightly rate.
"Terrible"
Overall Score1.0/ 5
The hotel is in horrible disrepair and felt "unsafe" after witnessing the security guard knock on an occupants door to a woman randomly screaming. The ice machine did not work and there was trash and spilled drinks in the elevator. The whole place wrecked of marijuana. The rooms are dated and dirty. Don't stay here!
(Group coordinator, booked 3 rooms), from US flag
09-Jul-2019 Verified Review, stayed from Sat Jul 06 to Sun Jul 07 2019 at a $94.59 average nightly rate.

Summary of Verified Reviews

49
Poor

Summary of 682 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 49/100 based on reviews from all travelers.

"Location is inconvenient. Vibe is not too good. Service could be improved."

Food

78/100
5 reviews

"Delicious food."

Wellness Area

74/100
20 reviews

"Great wellness & sports facilities."

Pool

57/100
21 reviews

"Ordinary pool."

Breakfast

50/100
34 reviews

"Breakfast is average."

Service

49/100
94 reviews

"Unprofessional service, with poor housekeeping and reception." Service is relatively friendly. Booking process should be better organized.

Room

35/100
214 reviews

"Outdated, rooms with poor cleanliness and maintenance." Spacious rooms with subpar beds and A/C. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower can be a problem.

Comfort

33/100
87 reviews

"Spacious but uncomfortable rooms with poor beds and A/C."

Location

32/100
29 reviews

"Guests complain about location and parking."

Vibe

26/100
37 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Cleanliness

14/100
169 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

13/100
85 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Rated 34/100 based on reviews from families.

"Great wellness & sports facilities."

Pool

60/100
10 reviews

"Ordinary pool."

Breakfast

55/100
10 reviews

"Breakfast is average."

Service

46/100
24 reviews

"Complaints about reception service. Service is relatively friendly."

Vibe

28/100
12 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Room

28/100
55 reviews

"Rooms needing maintenance, with bad bathrooms and A/C." Badly cleaned rooms and uncomfortable beds and furniture.

Location

28/100
12 reviews

"Location is inconvenient."

Comfort

26/100
26 reviews

"Generally poor comfort, particularly the beds, and A/C is lacking."

Amenities

15/100
22 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Cleanliness

11/100
49 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 56/100 based on reviews from couples.

"Delicious food."

Value

56/100
5 reviews

"Fairly good value for money."

Room

42/100
21 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms."

Cleanliness

17/100
11 reviews

"Rooms could be cleaner."

Amenities

13/100
9 reviews

"Hotel buildings could use some improvement."

Rated 48/100 based on reviews from solo travelers.

""

Room

24/100
8 reviews

"Room needs to be improved."

Amenities

14/100
5 reviews

"Hotel buildings could use some improvement."

Rated 35/100 based on reviews from business travelers.

""

Room

28/100
5 reviews

"Room needs to be improved."

Rated 37/100 based on reviews from all travelers.

"Location is inconvenient. Vibe is not too good. Service could be improved."

Food

78/100
5 reviews

"Delicious food."

Wellness Area

74/100
20 reviews

"Great wellness & sports facilities."

Pool

57/100
21 reviews

"Ordinary pool."

Breakfast

49/100
33 reviews

"Breakfast can be improved."

Service

49/100
93 reviews

"Unprofessional service, with poor housekeeping and reception." Service is relatively friendly. Booking process should be better organized.

Room

35/100
213 reviews

"Outdated, rooms with poor cleanliness and maintenance." Spacious rooms with subpar beds and A/C. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower can be a problem.

Comfort

33/100
86 reviews

"Spacious but uncomfortable rooms with poor beds and A/C."

Location

32/100
29 reviews

"Guests complain about location and parking."

Vibe

26/100
37 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Cleanliness

14/100
168 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

13/100
84 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Rated 29/100 based on reviews from families.

"Great wellness & sports facilities."

Pool

60/100
10 reviews

"Ordinary pool."

Breakfast

55/100
10 reviews

"Breakfast is average."

Service

46/100
24 reviews

"Complaints about reception service. Service is relatively friendly."

Vibe

28/100
12 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Room

28/100
55 reviews

"Rooms needing maintenance, with bad bathrooms and A/C." Badly cleaned rooms and uncomfortable beds and furniture.

Location

28/100
12 reviews

"Location is inconvenient."

Comfort

26/100
26 reviews

"Generally poor comfort, particularly the beds, and A/C is lacking."

Amenities

15/100
22 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Cleanliness

11/100
49 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 47/100 based on reviews from couples.

"Delicious food."

Value

56/100
5 reviews

"Fairly good value for money."

Room

42/100
21 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms."

Cleanliness

17/100
11 reviews

"Rooms could be cleaner."

Amenities

13/100
9 reviews

"Hotel buildings could use some improvement."

Rated 44/100 based on reviews from solo travelers.

""

Room

24/100
8 reviews

"Room needs to be improved."

Amenities

14/100
5 reviews

"Hotel buildings could use some improvement."

Rated 32/100 based on reviews from business travelers.

""

Room

28/100
5 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

Located in Memphis, Quality Suites I-240 East-Airport is within a 15-minute drive of University of Memphis and Graceland. This hotel is 8.9 mi (14.3 km) from Stax Museum of American Soul Music and 9.5 mi (15.3 km) from Memphis Zoo.

Grab a bite from the grocery/convenience store serving guests of Quality Suites I-240 East-Airport. A complimentary full breakfast is served daily.

Make yourself at home in one of the 112 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Dixon Gallery and Gardens - 5 km / 3.1 mi
Theatre Memphis - 5.1 km / 3.1 mi
Memphis Botanic Gardens- Hardin Hall - 5.4 km / 3.4 mi
Lichterman Nature Center - 6 km / 3.7 mi
Audubon Park - 6.7 km / 4.2 mi
University of Memphis - 8.5 km / 5.3 mi
Galloway Golf Course - 8.9 km / 5.5 mi
Baptist Memorial Restorative Care Hospital - 9.9 km / 6.2 mi
CCHS Orange Mound Health Center - 9.9 km / 6.2 mi
Baptist Memorial Hospital - 10 km / 6.2 mi
Pink Palace Museum - 10.3 km / 6.4 mi
Sharpe Planetarium - 10.4 km / 6.4 mi
Mississippi River - 10.4 km / 6.5 mi
Opera Memphis - 10.4 km / 6.5 mi
Liberty Bowl Memorial Stadium - 11.2 km / 7 mi

The preferred airport for Quality Suites I-240 East-Airport is Memphis International Airport (MEM) - 13.3 km / 8.3 mi

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Memphis? This hotel has facilities measuring 1400 square feet (130 square meters), including a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Take advantage of recreation opportunities including an indoor pool and a spa tub. Additional features at this hotel include complimentary wireless Internet access, a television in a common area, and a picnic area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Dry cleaning/laundry service
  • Long-term parking (surcharge)
  • Conference space size (meters) - 130
  • Spa tub
  • Free wired Internet
  • Television in common areas
  • Free WiFi
  • Designated smoking areas
  • Picnic area
  • In-room accessibility
  • Free newspapers in lobby
  • RV, bus, truck parking
  • Free airport transportation
  • One meeting room
  • Number of buildings/towers - 1
  • Total number of rooms - 112
  • Number of floors - 4
  • No rollaway/extra beds available
  • Indoor pool
  • Luggage storage
  • Free breakfast
  • Grocery/convenience store
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Free self parking
  • Conference space
  • Computer station
  • Conference space size (feet) - 1400
  • 24-hour business center

Airport & Shuttle Information

Memphis Internation Airport (MEM) is only 6 miles. we offer FREE shuttle service to and from airport. taxi is $20.00 one way

Local Shuttle Info: 24 Hours Shuttle Service to and from the hotel.Complimentary shuttle service provided to local restaurants within a 3 mile raduis

Breakfast Information

Daily Hot Breakfast Buffet

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Maximum number of pets per room 2

Pet maximum weight in kg is 23

Pets allowed

$35.00 pet pet

Internet / WiFI

WiFi Access complimentary

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Property confirms they are implementing enhanced cleaning measures

About Quality Suites

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Suites highlights above are subject to change without notice.

Hotel Rate Trends at Quality Suites I-240 East-Airport

Rate fluctuations of Quality Suites I-240 East-Airport

The graph above is averages of room rates for both group prices and the lowest online individual rates our rate checker could find at the time the group offer was submitted. The lowest group/meeting discount shown is 20.8% in June 2020 and the highest average individual rate is $106 in the month of May 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Suites I-240 East-Airport in a month when rates are lower.

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