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Crowne Plaza Syracuse An Ihg Hotel
701 E Genesee Street, Syracuse, NY 13210 US
near Exit 18 (84) on I-81 (~0.2mi)
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Reservations: +1-800-219-2797
3.5 Star Property In Syracuse (Eastside)
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Select My Room
Average
3.0/5
Based on 738 guest reviews
- Free WiFi
- Stair-free path to entrance
- Free newspapers in lobby
- 24-hour fitness facilities
- Breakfast available (surcharge)
- Fitness facilities
Select Your Room:
04/20/2024 - 04/21/2024
Searching all hotel inventory networks
3 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Verified Reviews of Crowne Plaza Syracuse An Ihg Hotel
Below are the verified reviews from guests that we have booked recently: "Great customer service."
Overall Score5.0/ 5
Would like to stay here again. If I am ever in Syracuse for another stay.
Monique A. (Individual traveler, booked 1 room), from 
15-Jan-2024 Verified Review, stayed from Wed Dec 06 to Fri Dec 08 2023 at a $123.99 average nightly rate. 
"Clean Hotel"
Overall Score5.0/ 5
I recommend the hotel! It is clean, staff are helpful and I will be staying there any time I visit Syracuse.
Hilda E. (Individual traveler, booked 1 room), from
30-Jun-2023 Verified Review, stayed from Tue Jun 27 to Wed Jun 28 2023 at a $208.99 average nightly rate. Summary of Verified Reviews
Property Description
A stay at Crowne Plaza Syracuse, an IHG Hotel places you in the heart of Syracuse, within a 15-minute walk of Syracuse University and Community Folk Art Center. This hotel is 0.9 mi (1.5 km) from Carrier Dome and 2.6 mi (4.1 km) from Destiny USA.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 11:00 AM for a fee.
Stay in one of 277 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Community Folk Art Center - 0.3 km / 0.2 mi
Syracuse Stage - 0.4 km / 0.2 mi
Jazz Central Theater - 0.6 km / 0.4 mi
SUNY Upstate Medical University - 0.7 km / 0.4 mi
Onondaga Historical Museum - 0.7 km / 0.5 mi
Everson Museum of Art - 0.8 km / 0.5 mi
Onondaga County War Memorial - 0.8 km / 0.5 mi
The Oncenter - 0.8 km / 0.5 mi
Erie Canal Museum - 0.9 km / 0.6 mi
Crouse Hospital - 1 km / 0.6 mi
ArtRage Gallery - 1.1 km / 0.7 mi
Landmark Theatre - 1.1 km / 0.7 mi
Syracuse University - 1.2 km / 0.7 mi
Clinton Square - 1.2 km / 0.8 mi
Syracuse VA Medical Center - 1.3 km / 0.8 mi
The preferred airport for Crowne Plaza Syracuse, an IHG Hotel is Hancock Intl. Airport (SYR) - 12.1 km / 7.5 mi
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Syracuse? This hotel has 12500 square feet (1161 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a banquet hall, and a vending machine.
Green Sustainability
Yes, Installed all new light system for guestrooms and parking garagerecycling program in place.
Amenities / Features
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Dry cleaning/laundry service
- Wheelchair accessible (may have limitations)
- Banquet hall
- Vending machine
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Meeting rooms
- Conference space size (meters) - 1161
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Free WiFi
- Wheelchair-accessible public washroom
- Number of bars/lounges - 1
- Designated smoking areas
- Well-lit path to entrance
- Braille or raised signage
- Assistive listening devices available
- Stair-free path to entrance
- Wheelchair accessible parking
- Free newspapers in lobby
- Wedding services
- 24-hour fitness facilities
- Wheelchair-accessible lounge
- Total number of rooms - 277
- Number of floors - 20
- Professional property host/manager
- LGBTQ friendly
- Wheelchair-accessible on-site restaurant
- Luggage storage
- Express check-out
- Visual alarms in hallways
- Porter/bellhop
- Handrails in stairways
- Business center
- 24-hour front desk
- Wheelchairs available on site
- Breakfast available (surcharge)
- Number of restaurants - 1
- Wheelchair-accessible meeting spaces/business center
- Golfing nearby
- Elevator
- Self parking (surcharge)
- Conference space
- Fitness facilities
- Computer station
- Wheelchair accessible path of travel
- ATM/banking
- Conference space size (feet) - 12500
- Concierge services
Airport & Shuttle Information
The Crowne Plaza is approx 10 minutes from Hancock Airport. We offer Complimentary Shuttle service based on availability from 7:00am-10:30pm. Taxi is approx $22.00 one way.
Local Shuttle Info: Based on availability. 3 miles radius7am to 11:00pm
Breakfast Information
A la Carte menu available for breakfast. Buffet no longer available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
$50.00 non-refundable pet fee
Parking Info
$15 per night
Internet / WiFI
Complimentary High Speed Internet throughout the property.
Misc Fees / Policies
- Fee for cooked-to-order breakfast: approximately USD 8–15 per person
- Self parking fee: USD 15.00 per day (in/out privileges)
- Pet fee: USD 50 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Our hotel follows the IHG Clean Promise. Hand sanitizers are readily available in all public space. Public space and high-touch point areas are cleaned periodically throughout the day. Staff are required to wear masks at all times.
Property is cleaned with disinfectant
Staff wears personal protective equipment
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Property confirms they are implementing enhanced cleaning measures
About Crowne Plaza Hotels
- Early check-in available and ideal for business travelers on the go
- Luxurious, soft bedding and aromatherapy kit provided
- Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
- Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
- Wireless internet available in guest rooms, suites, business center, and public areas
The Crowne Plaza Hotels highlights above are subject to change without notice.
Seasonality and Projections at Crowne Plaza Syracuse, an IHG Hotel
Above shows fluctuations of room prices for both group/meeting rates and the lowest individual traveler prices we could find at the time the group/meeting offer was placed. The most competitive group/meeting rate displayed is 13.9% in the month of February 2022 and the highest average individual rate is $182 in the month of August 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Crowne Plaza Syracuse, an IHG Hotel in a month when rates are lower.
