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Quality Inn & Suites University

840 E King Street, Boone, NC 28607 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Horn in the West
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.0/5

Based on 971 guest reviews

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  • Swimming pool
  • Free wired Internet
  • Free WiFi
  • Free newspapers in lobby
  • Indoor pool
  • Free breakfast
  • Free self parking
  • Fitness facilities
Select Your Room:
10/15/2021 - 10/16/2021
Searching all hotel inventory networks
9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Inn & Suites University

Below are the verified reviews from guests that we have booked recently:
"Pretty Good"
Overall Score4.0/ 5
Pretty Good
(Individual traveler, booked 1 room), from US flag
03-Sep-2021 Verified Review, stayed from Tue Aug 31 to Thu Sep 02 2021 at a $87.99 average nightly rate.
"Nice rooms Excellent service except breakfast."
Overall Score3.0/ 5
The advertisement mentions free breakfast. There was no milk. No bread slices (“we have no bread today”) The room WiFi very weak (wifi was excellent in the dining area) Overall: the hotel was near good shopping and dining (excellent fish restaurant nearby).
(Group coordinator, booked 2 rooms), from US flag
06-Aug-2021 Verified Review, stayed from Tue Aug 03 to Wed Aug 04 2021 at a $104.00 average nightly rate.
"Helped"
Overall Score4.0/ 5
So Country Inn and Siutes we had reservations.. arrived and they told us they were over sold. Received NO notification from them… Quality Inn next door saved the day as we traveled three hours thinking we had a room. They graciously took us in and at a better rate. Quality Inn came to the rescue!
(Individual traveler, booked 1 room), from US flag
29-Jul-2021 Verified Review, stayed from Thu Jul 29 to Fri Jul 30 2021 at a $119.99 average nightly rate.
"Decent Rooms Service Severely Lacking."
Overall Score3.0/ 5
The hotel itself, the grounds and Rooms were all of acceptable quality and reasonably clean. Unfortunately, the customer service was extremely disappointing. After initially being told the room I pre paid for was no longer available and I needed to upgrade to a suite, they suddenly "found a room available". Eventually got my room key and was then promptly left waiting for five mins before the representative tells me "oh there's no receipt you can leave now". During my two night stay I checked the front desk four times to see about fixing one of the cards which had stopped working and there was never an attendant at the desk. I sincerely hope this location can find some better help, as I was nothing more than pleased with every aspect of my stay aside from the customer service. Thank you.
(Individual traveler, booked 1 room), from US flag
21-Jun-2021 Verified Review, stayed from Fri Jun 18 to Sun Jun 20 2021 at a $91.99 average nightly rate.
"Excellent service and experience."
Overall Score5.0/ 5
Hotel was clean, staff friendly and helpful. Pet friendly.
(Individual traveler, booked 1 room), from US flag
05-Mar-2021 Verified Review, stayed from Tue Mar 02 to Wed Mar 03 2021 at a $81.99 average nightly rate.
"Staff were the nicest we have encountered in years."
Overall Score3.0/ 5
Plus was the service by staff. Negative was the room needed a thorough cleaning.
(Individual traveler, booked 1 room), from US flag
02-Feb-2021 Verified Review, stayed from Sun Jan 31 to Mon Feb 01 2021 at a $81.99 average nightly rate.
"Overall fine place to stay."
Overall Score4.0/ 5
The hot water was not working for a while, but eventually came back online. Room was clean and comfortable.
(Individual traveler, booked 1 room), from US flag
25-Jan-2021 Verified Review, stayed from Sat Jan 23 to Sun Jan 24 2021 at a $148.99 average nightly rate.
"I found a pair of dirty underware in the closet."
Overall Score1.0/ 5
They need to check behide there housekeepers.
(Individual traveler, booked 1 room), from US flag
15-Nov-2020 Verified Review, stayed from Sat Nov 14 to Sun Nov 15 2020 at a $179.00 average nightly rate.
"two day stay."
Overall Score4.0/ 5
Very good for the current Covid we are all going through.
(Individual traveler, booked 1 room), from US flag
29-Oct-2020 Verified Review, stayed from Wed Oct 21 to Fri Oct 23 2020 at a $107.99 average nightly rate.
"Problems see below, given new room."
Overall Score3.0/ 5
Icemakers on floors broke. Only one worked. Door hard to open 1st night,next morning lock on door broke. Reported lady worked on it but still hanging. Lady that worked on door got us a better room which was really nice. We were told by phone indoor pool open. It was closed due to covid. Had no carts as we could find. Rooms were very nice except problems. When checked out they had wrong address for me. They asked for ID when got there. Dont know how they got I was from Florida.
(Individual traveler, booked 1 room), from US flag
23-Oct-2020 Verified Review, stayed from Tue Oct 20 to Thu Oct 22 2020 at a $107.10 average nightly rate.
"Disappointed"
Overall Score2.0/ 5
Room not cleaned. Dirty towels on floor. No cups, coffee.
(Individual traveler, booked 1 room), from US flag
19-Oct-2020 Verified Review, stayed from Fri Oct 16 to Sun Oct 18 2020 at a $197.10 average nightly rate.
"Average to poor stay."
Overall Score3.0/ 5
The lobby was clean and the staff was friendly. The room was dirty. There was tracked mud in the room. Dirty wash cloths hanging from the shower curtain. Hey the bed slept good I just doubt the cleanliness.
(Individual traveler, booked 1 room), from US flag
02-Jun-2020 Verified Review, stayed from Mon Jun 01 to Tue Jun 02 2020 at a $71.10 average nightly rate.
"Mediocre Stay"
Overall Score2.0/ 5
Changed our room three times! The TV’s were not working. No maintenance available until the next day to remedy the problem. One room had no internet! No coffee available on morning of checkout at 9 am.
(Individual traveler, booked 1 room), from US flag
01-Jun-2020 Verified Review, stayed from Fri May 29 to Sat May 30 2020 at a $104.61 average nightly rate.
"It was good."
Overall Score3.0/ 5
It was good.
(Individual traveler, booked 1 room), from US flag
30-May-2020 Verified Review, stayed from Fri May 29 to Sat May 30 2020 at a $92.55 average nightly rate.
"Get the jacuzzi room!"
Overall Score5.0/ 5
My wife and I came up to Boone for a wedding to find this hotel really clean. We got a room with the heart shaped jacuzzi and it was awesome! Great way to unwind in your own room. When we checked into our room, we tested the jacuzzi to see if it worked (always do this with any amenity like this) and found that the jets didn't work. The hotel quickly moved us to another room that was operable and we were fully content. It's also conveniently close to downtown App and other shops and restaurants. We absolutely come here again and highly recommend!
(Individual traveler, booked 1 room), from US flag
23-Sep-2019 Verified Review, stayed from Sat Sep 21 to Sun Sep 22 2019 at a $179.00 average nightly rate.

Summary of Verified Reviews

71
Poor

Summary of 523 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 71/100 based on reviews from all travelers.

"Close to the city center with easily acessible parking."

Location

93/100
69 reviews

"Near city centre in a great location."

Service

73/100
114 reviews

"Friendly, more-or-less professional service, and so-so reception."

Room

47/100
193 reviews

"Poorly cleaned and maintained outdated rooms with subpar TV's." Rooms are poorly-furnished and cleaned, with insufficient A/C. Large rooms with nice views and OK beds. Shower can be a problem.

WiFi

41/100
9 reviews

"Wifi quality could be improved."

Breakfast

38/100
82 reviews

"Breakfast affordable but not highly reviewed."

Cleanliness

35/100
121 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

16/100
20 reviews

"Poorly rated food, particularly desserts."

Rated 60/100 based on reviews from families.

"Friendly service. Great location."

Location

94/100
16 reviews

"Great location."

Service

72/100
29 reviews

"Friendly service."

Room

38/100
49 reviews

"Poorly maintained and cleaned rooms." Subpar beds and TVs and complaints about cleanliness of bathrooms.

Breakfast

37/100
19 reviews

"Breakfast can be improved."

Cleanliness

33/100
32 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 67/100 based on reviews from solo travelers.

"Spacious rooms."

Comfort

56/100
5 reviews

"Comfortable."

Room

50/100
6 reviews

"Room needs to be improved."

Rated 66/100 based on reviews from couples.

"Fantastic service."

Service

76/100
5 reviews

"Fantastic service."

Room

42/100
6 reviews

"Room needs to be improved."

Breakfast

34/100
5 reviews

"Breakfast can be improved."

Rated 60/100 based on reviews from all travelers.

"Close to the city center with easily acessible parking."

Location

93/100
65 reviews

"Near city centre in a great location."

Service

72/100
111 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping."

Room

47/100
189 reviews

"Poorly cleaned and maintained outdated rooms with subpar TV's." Rooms are poorly-furnished and cleaned, with insufficient A/C. Large rooms with nice views and OK beds. Shower can be a problem.

WiFi

43/100
8 reviews

"Wifi quality could be improved."

Breakfast

37/100
78 reviews

"Breakfast affordable but not highly reviewed."

Cleanliness

35/100
119 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

16/100
20 reviews

"Poorly rated food, particularly desserts."

Rated 54/100 based on reviews from families.

"Terrific location. Good service."

Location

94/100
16 reviews

"Great location."

Service

72/100
29 reviews

"Friendly service."

Room

38/100
49 reviews

"Poorly maintained and cleaned rooms." Subpar beds and TVs and complaints about cleanliness of bathrooms.

Breakfast

37/100
19 reviews

"Breakfast can be improved."

Cleanliness

33/100
32 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 64/100 based on reviews from couples.

"Fantastic service."

Service

76/100
5 reviews

"Fantastic service."

Room

42/100
6 reviews

"Room needs to be improved."

Breakfast

34/100
5 reviews

"Breakfast can be improved."

Review Semantics by TrustYou

Property Description

When you stay at Quality Inn & Suites University in Boone, you'll be near ski lifts, within a 5-minute drive of Turchin Center for the Visual Arts and Hickory Ridge Living History Museum. This hotel is 0.9 mi (1.4 km) from Horn in the West and 1 mi (1.6 km) from Daniel Boone Native Gardens.

A complimentary continental breakfast is served daily from 6:30 AM to 10 AM.

Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and LCD televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Horn in the West - 1.5 km / 0.9 mi
Hickory Ridge Living History Museum - 1.5 km / 0.9 mi
Daniel Boone Native Gardens - 1.6 km / 1 mi
Appalachian State University - 1.7 km / 1 mi
Turchin Center for the Visual Arts - 1.7 km / 1.1 mi
Holmes Convocation Center - 1.9 km / 1.2 mi
Howard Knob County Park - 1.9 km / 1.2 mi
Kidd Brewer Stadium - 2.4 km / 1.5 mi
Boone Mall - 2.5 km / 1.5 mi
Appalachian Cultural Museum - 2.9 km / 1.8 mi
Magic Mountain Mini Golf and Arcade - 3.1 km / 1.9 mi
Boone Golf Club - 4.7 km / 2.9 mi
Appalachian Ski Mtn. - 6.4 km / 4 mi
Moses H. Cone Memorial Park - 6.4 km / 4 mi
Rich Mountain - 6.4 km / 4 mi

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, a fireplace in the lobby, and tour/ticket assistance.

Green Sustainability

Yes, cans, paper and plastic are recycled

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Parking (limited spaces)
  • Swimming pool
  • Free wired Internet
  • Television in common areas
  • Free WiFi
  • Designated smoking areas
  • Braille or raised signage
  • In-room accessibility
  • Free newspapers in lobby
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • RV, bus, truck parking
  • Year Built - 2001
  • Total number of rooms - 72
  • Number of floors - 3
    • Fireplace in lobby
    • Ski passes available
    • One meeting room
    • Indoor pool
    • Free breakfast
    • Express check-out
    • 24-hour front desk
    • Safe-deposit box at front desk
    • Coffee/tea in common areas
    • Elevator
    • Free self parking
    • Fitness facilities
    • Computer station
    • 24-hour business center

    Airport & Shuttle Information

    Charlotte International Airport. 2 hours.

    Local Shuttle Info: Shuttle not available

    Breakfast Information

    Free Hot Breakfast buffet including waffles, meat, eggs, pastries, muffins, fruits, cereals, coffee and juices.

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Pet maximum weight in lb is 25

    Maximum number of pets per room 2

    Pet maximum weight in kg is 11

    Service animals are allowed

    Service animals are exempt from fees/restrictions

    Pets cannot be left unattended

    Only dogs are allowed

    Pets allowed

    Dogs allowed$25 pet fee per dog per night

    Parking Info

    Complimentary parking lot parking

    Internet / WiFI

    Compliemtnary high speed Wi-Fi

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet fee: USD 25.00 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas.
    • Individually-wrapped food options are available for breakfast.
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

    Cleaning Policies

    All linens sanitized in high-temperature wash. Face masks required for guests in public areas. Face masks required for staff in public areas. Floors marked for social distancing. Hand sanitizer available to guests & staff. Regularly sanitized high-traffic areas. Staff required to regularly wash hands. Regular temperature checks for staff. Contactless check-out. Individually wrapped toiletries. 24-hour minimum vacancy between guests.

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Social distancing measures are in place

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Masks are compulsory at the property

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

    Essential Workers Only - NO

    Property confirms they are implementing enhanced cleaning measures

    About Quality Inns

    • Comfortable bedding with soft pillows
    • Hot, fresh, and healthy breakfast options available at certain locations
    • Known for providing friendly services
    • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
    • Fresh coffee and tea in the lobby 24/7
    • Great meeting space also offered at most locations

    The Quality Inns highlights above are subject to change without notice.

    Seasonality of Hotel Rates at Quality Inn & Suites University

    Rate fluctuations of Quality Inn & Suites University

    The chart above shows seasonality of prices for both group/meeting quotes and the best individual traveler rates our rate checker could find at the time the group bid was entered. The most competitive group deal shown is 29.8% in February 2022 and the highest average individual rate is $199 in the month of July 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn & Suites University in a month when rates are lower.

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