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Quality Inn

2855 Old Austin Peay Hwy, Memphis, TN 38128 US
View Map Reservations: +1-800-760-7718
2.5 Star Property In Memphis (Raleigh)
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Select Your Room:
12/01/2021 - 12/02/2021
Searching all hotel inventory networks
9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Inn

Below are the verified reviews from guests that we have booked recently:
"Good"
Overall Score3.0/ 5
I was charged twice for my stay.
(Individual traveler, booked 1 room), from US flag
12-Sep-2021 Verified Review, stayed from Sun Aug 29 to Wed Sep 01 2021 at a $81.66 average nightly rate.
"Room was a not cleaned good, Curtains had blood / food stains on them .People partying in lot in bac"
Overall Score1.0/ 5
Needs to be cleaned better and make guests feel more safe.
(Individual traveler, booked 1 room), from US flag
12-Sep-2021 Verified Review, stayed from Sat Sep 11 to Sun Sep 12 2021 at a $94.99 average nightly rate.
"Scammers"
Overall Score1.0/ 5
The staff tried to get me to “ chime” money to them instead of booking the room. They also wear waist trainers outside of their shirts. Ghetto tacky staff. They tried to keep my door unlocked multiple times so I’m sure they were trying to steal things. I left the lights off and came back to all the lights on. There was nothing cleaned and no fresh towels so there was no reason for people to enter my room. Really disgusting experience. Never again.
(Individual traveler, booked 1 room), from US flag
04-Aug-2021 Verified Review, stayed from Mon Aug 02 to Wed Aug 04 2021 at a $69.99 average nightly rate.
"You have the nicest clerks, with an awesome personality."
Overall Score5.0/ 5
I never had the pleasure of being in your hotel. It will certainly not be the last.
(Individual traveler, booked 1 room), from US flag
03-Aug-2021 Verified Review, stayed from Sun Aug 01 to Wed Aug 04 2021 at a $67.00 average nightly rate.
"Great Hotel"
Overall Score5.0/ 5
Bed was very comfortable, room was very clean and staff very friendly.
(Individual traveler, booked 1 room), from US flag
05-Jul-2021 Verified Review, stayed from Fri Jul 02 to Mon Jul 05 2021 at a $90.00 average nightly rate.
"Dirty room, Carpet dirty, bugs on floor."
Overall Score1.0/ 5
Never stay here again, dirty rooms, hot meal promised was a brown bag, with cook your own breakfast. Tried to call about a charge they put on my credit card. No one would ever answer the phone.
(Individual traveler, booked 1 room), from US flag
14-Jun-2021 Verified Review, stayed from Thu Jun 10 to Fri Jun 11 2021 at a $72.90 average nightly rate.
"No remote to the room. The one they gave us did not work .and the credit they gave us don't work."
Overall Score1.0/ 5
Whats Above
(Individual traveler, booked 1 room), from US flag
12-May-2021 Verified Review, stayed from Fri Apr 30 to Sat May 01 2021 at a $113.99 average nightly rate.
"DISGUSTING,.FILTHY,UNSAFE,SECLUDED,DRUG INFESTED,STINKY,NO FOOD OR POOL,NO CUSTOMER SERVING,NO WORKI"
Overall Score1.0/ 5
Worst in my 54 years of life!! Arrive three in the morning was prepaid booked for four days. Left at 11 am later that morning could not stay there another minute. We slept in clothes with chair propped against door.
(Individual traveler, booked 1 room), from US flag
12-Apr-2021 Verified Review, stayed from Fri Apr 09 to Tue Apr 13 2021 at a $55.25 average nightly rate.
"Nasty, Dirty, Rooms and Nasty, Rude Front Desk Clerk. Sad."
Overall Score1.0/ 5
I have been arriving at this Quality Inn and other hotels under the Booking.com list for many years. I'm shocked,during a Global Pandemic I travel more than 8 hours with my children to see my 86 year old mother,possibly for the last time. Nasty last minute rooms,wet sheets,pillow cases and broken TV Remote controls in both rooms (2 Queen Rooms).Nasty Mean, Rude Front Desk Clerk Representing Quality Inn is what you choose to be the face of your hotel. You loss my families business.
(Individual traveler, booked 1 room), from US flag
06-Jul-2020 Verified Review, stayed from Thu Jul 02 to Sat Jul 04 2020 at a $63.45 average nightly rate.
"Friendly staff, hard to get into with cars lined up to check in and the gate being so close. Only on"
Overall Score3.0/ 5
Friendly staff! Cramped to get into. Back door broke.
(Individual traveler, booked 1 room), from US flag
15-Sep-2019 Verified Review, stayed from Fri Sep 13 to Sat Sep 14 2019 at a $89.00 average nightly rate.
"Accused of smoking in the room."
Overall Score3.0/ 5
Average but nothing outstanding. the staff accused me of smoking in the room on a previous stay I have never smoked a day in my life.
(Individual traveler, booked 1 room), from US flag
10-Apr-2019 Verified Review, stayed from Tue Apr 09 to Wed Apr 10 2019 at a $67.50 average nightly rate.

Summary of Verified Reviews

56
Poor

Summary of 560 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
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Rated 56/100 based on reviews from all travelers.

"Close to parking areas. Pool should be renewed."

Location

62/100
42 reviews

"Okay location and parking."

Service

60/100
94 reviews

"Professional, decently friendly service, with okay reception." Management is alright, but housekeeping is not great.

Room

38/100
172 reviews

"Poorly maintained rooms with subpar A/C, minibars, and kitchenettes." Poorly cleaned rooms and bathrooms with substandard TV's and furniture. Rooms are spacious with standard beds. Shower can be a problem.

Amenities

34/100
57 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Breakfast

33/100
61 reviews

"Breakfast can be improved."

Cleanliness

28/100
121 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Pool

26/100
28 reviews

"Pool should be renewed."

Wellness Area

9/100
10 reviews

"Poorly reviewed fitness area."

Rated 52/100 based on reviews from families.

""

Service

68/100
33 reviews

"Service is adequate."

Location

62/100
18 reviews

"Location is ok."

Room

40/100
69 reviews

"Beds are standard, but furnishings and room maintenance are lacking." Rooms and bathrooms are inadequately cleaned, with subpar TV's. Shower can be a problem.

Breakfast

35/100
25 reviews

"Breakfast can be improved."

Amenities

32/100
26 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Cleanliness

26/100
48 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Pool

23/100
15 reviews

"Pool should be renewed."

Wellness Area

11/100
6 reviews

"Wellness & sports facilities could be improved."

Rated 58/100 based on reviews from couples.

""

Location

59/100
11 reviews

"Okay location and parking."

Service

57/100
18 reviews

"Service is adequate."

Room

38/100
33 reviews

"Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms."

Amenities

30/100
12 reviews

"Hotel buildings could use some improvement."

Breakfast

30/100
10 reviews

"Breakfast can be improved."

Cleanliness

25/100
21 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 60/100 based on reviews from solo travelers.

""

Service

55/100
10 reviews

"Service is relatively friendly."

Cleanliness

32/100
11 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Room

31/100
18 reviews

"Inadequately cleaned and maintained rooms and bathrooms."

Rated 71/100 based on reviews from business travelers.

""

Room

31/100
5 reviews

"Room needs to be improved."

Rated 47/100 based on reviews from all travelers.

"Close to parking areas. Pool should be renewed."

Location

60/100
40 reviews

"Location is ok."

Service

58/100
90 reviews

"Professional, decently friendly service, with okay reception." Management is alright, but housekeeping is not great.

Room

38/100
169 reviews

"Poorly maintained rooms with subpar A/C, minibars, and kitchenettes." Poorly cleaned rooms and bathrooms with substandard TV's and furniture. Rooms are spacious with standard beds. Shower can be a problem.

Amenities

34/100
57 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Breakfast

30/100
58 reviews

"Breakfast can be improved."

Cleanliness

27/100
118 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Pool

26/100
28 reviews

"Pool should be renewed."

Wellness Area

9/100
10 reviews

"Poorly reviewed fitness area."

Rated 46/100 based on reviews from families.

""

Service

66/100
31 reviews

"Service is adequate."

Location

62/100
18 reviews

"Location is ok."

Room

40/100
69 reviews

"Beds are standard, but furnishings and room maintenance are lacking." Rooms and bathrooms are inadequately cleaned, with subpar TV's. Shower can be a problem.

Breakfast

35/100
25 reviews

"Breakfast can be improved."

Amenities

32/100
26 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Cleanliness

26/100
48 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Pool

23/100
15 reviews

"Pool should be renewed."

Wellness Area

11/100
6 reviews

"Wellness & sports facilities could be improved."

Rated 49/100 based on reviews from couples.

""

Location

58/100
9 reviews

"Location is ok."

Service

56/100
16 reviews

"Service is average, but very friendly."

Room

38/100
32 reviews

"Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms."

Amenities

30/100
12 reviews

"Hotel buildings could use some improvement."

Breakfast

29/100
9 reviews

"Breakfast can be improved."

Cleanliness

25/100
20 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 51/100 based on reviews from solo travelers.

""

Service

55/100
10 reviews

"Service is relatively friendly."

Cleanliness

32/100
11 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Room

31/100
18 reviews

"Inadequately cleaned and maintained rooms and bathrooms."

Rated 61/100 based on reviews from business travelers.

""

Room

31/100
5 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

A stay at Quality Inn places you in the heart of Memphis, within a 5-minute drive of Memphis National Cemetery and Methodist North Hospital. This hotel is 3.6 mi (5.8 km) from Mississippi River and 5 mi (8.1 km) from Methodist Le Bonheur Healthcare.

A complimentary buffet breakfast is included.

Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and microwaves. LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Memphis National Cemetery - 3.8 km / 2.4 mi
Methodist North Hospital - 4.6 km / 2.9 mi
Mississippi River - 5.8 km / 3.6 mi
Methodist Le Bonheur Healthcare - 8.1 km / 5 mi
Golf and Games Family Park - 9.5 km / 5.9 mi
Galloway Golf Course - 9.7 km / 6 mi
Rhodes College - 10.2 km / 6.3 mi
Memphis International Raceway - 10.2 km / 6.4 mi
Pink Palace Museum - 11 km / 6.8 mi
Sharpe Planetarium - 11 km / 6.8 mi
Audubon Park - 11 km / 6.9 mi
Art Museum of the University of Memphis - 11.1 km / 6.9 mi
Memphis Zoo - 11.1 km / 6.9 mi
Ramesses The Great Statue - 11.2 km / 7 mi
Saint Francis Hospital-Bartlett - 11.5 km / 7.1 mi

The preferred airport for Quality Inn is Memphis International Airport (MEM) - 22.1 km / 13.8 mi

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

Amenities / Features

  • Check In: 2:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Free breakfast
  • 24-hour front desk
  • Television in common areas
  • Free WiFi
  • Designated smoking areas
  • In-room accessibility
  • Number of buildings/towers - 1
  • Year Built - 2000
  • Total number of rooms - 70
  • Number of floors - 3
    • Coffee/tea in common areas
    • Wheelchair accessible parking
    • Laundry facilities
    • Free newspapers in lobby
    • Accessible bathroom
    • RV, bus, truck parking
    • Elevator
    • Free self parking
    • Fitness facilities

    Airport & Shuttle Information

    Memphis Int'l Airport 18.0m/29.0km one way taxi charges

    Airport Shuttle? Sorry, no airport shuttle available.

    Breakfast Information

    Free Hot Breakfast

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Pet maximum weight in lb is 25

    Maximum number of pets per room 2

    Pet maximum weight in kg is 11

    Pets allowed

    $15.00 per pet per night up to 2 pet (25 lbs. each)

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet fee: USD 15.00 per pet, per night
    • Early check-in fee: USD 20.00 (subject to availability)
    • In-room safe fee: USD 1.50 per night
    • Crib (infant bed) fee: USD 10.0 per night
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You'll be asked to pay the following charges at the property:

    • Deposit: USD 50 per stay
      • A damage deposit of USD 75 will be collected before check-in.

    We have included all charges provided to us by the property.

    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Masks are required in public areas.
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

    Cleaning Policies

    Property is cleaned with disinfectant

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Property confirms they are implementing guest safety measures

    Masks are compulsory at the property

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

    Essential Workers Only - NO

    Property confirms they are implementing enhanced cleaning measures

    About Quality Inns

    • Comfortable bedding with soft pillows
    • Hot, fresh, and healthy breakfast options available at certain locations
    • Known for providing friendly services
    • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
    • Fresh coffee and tea in the lobby 24/7
    • Great meeting space also offered at most locations

    The Quality Inns highlights above are subject to change without notice.

    Group vs. Individual Rates at Quality Inn

    Rate fluctuations of Quality Inn

    The graph above is trends of room rates for both group quotes and the lowest online individual prices our system could find at the time the group bid was entered. The lowest group or meeting displayed is 16.5% in the month of June 2021 and the highest average individual rate is $82 in the month of July 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn in a month when rates are lower.

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