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SureStay Hotel by Best Western San Diego Pacific Beach

4545 Mission Bay Dr, San Diego, CA 92109 US near Exit 23a on I-5 (~0.2mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property In San Diego (Pacific Beach)
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Select Your Room:
12/02/2021 - 12/03/2021
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8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of SureStay Hotel by Best Western San Diego Pacific Beach

Below are the verified reviews from guests that we have booked recently:
"The room smelled like a sewer."
Overall Score2.0/ 5
The Red Roof Inn was located near Mission Bay, which was convenient. However, the room was small and smelled terrible! It smelled like a mixture of mildew and sewage.
(Individual traveler, booked 1 room), from US flag
14-Jul-2014 Verified Review, stayed from Thu Jul 10 to Sat Jul 12 2014 at a $150.25 average nightly rate.
"Staff friendly, hotel clean but basic."
Overall Score3.0/ 5
A friendly staff is what I remember most about this hotel. The rooms are clean but basic. Beds are decent. The location is very good for access to San Diego attractions: beaches, Mission Bay, Sea World and zoo. Noise could be somewhat of an issue due to loaction near I5 and busy commercial road, less than soundproof walls. With air conditioer on and ear plugs I had no problem sleeping. Included breakfast was so so.
(Individual traveler, booked 1 room), from US flag
11-Jul-2014 Verified Review, stayed from Mon Jul 07 to Fri Jul 11 2014 at a $114.00 average nightly rate.

Summary of Verified Reviews

Rated 71/100 based on reviews from all travelers.

"Fair budget hotel. Close to the beach with easily accessible parking."

WiFi

91/100
9 reviews

"Good internet service."

Value

87/100
65 reviews

"Best value for money. Fair breakfast prices."

Location

85/100
100 reviews

"Excellent location close to the beach. Average parking." Convenient car access and well-priced parking.

Service

80/100
194 reviews

"Professional, friendly service, and great reception and management." Housekeeping is satisfactory. Booking process should be better organized.

Breakfast

59/100
74 reviews

"Affordable, fairly tasty breakfasts."

Room

49/100
243 reviews

"Poorly cleaned, small rooms with subpar furnishings." Mediocre sized, poorly cleaned bathrooms. Mediocre beds and TVs. Rooms needing updating with poor quality A/C and minibars.

Cleanliness

44/100
148 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

32/100
149 reviews

"Small, noisy, uncomfortable rooms with poor A/C." So-so beds and bathroom size.

Rated 69/100 based on reviews from families.

"Good value. Location is great."

Value

89/100
16 reviews

"Best value for money."

Location

86/100
32 reviews

"Excellent location near the beach with acceptable parking."

Service

81/100
51 reviews

"Friendly service and great reception."

Breakfast

59/100
26 reviews

"Breakfast is average."

Room

46/100
72 reviews

"Beds are fine, in small and inadequately cleaned rooms." Badly maintained rooms, with poor A/C and unclean bathrooms.

Cleanliness

42/100
47 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

36/100
45 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

Rated 71/100 based on reviews from couples.

"Great location."

Value

87/100
11 reviews

"Best value for money."

Location

84/100
22 reviews

"Great location with good parking availability."

Service

82/100
36 reviews

"Friendly service and great reception."

Breakfast

56/100
15 reviews

"Breakfast is average."

Room

43/100
41 reviews

"Rooms are small and poorly cleaned, with substandard beds."

Cleanliness

42/100
21 reviews

"Bathrooms and rooms are untidy."

Comfort

30/100
30 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 71/100 based on reviews from solo travelers.

"Friendly service. Great reception."

Value

88/100
9 reviews

"Best value for money."

Location

85/100
6 reviews

"Great location."

Service

82/100
22 reviews

"Friendly service and great reception."

Breakfast

62/100
7 reviews

"Breakfast is average."

Cleanliness

45/100
9 reviews

"Rooms could be cleaner."

Room

40/100
22 reviews

"Inadequately cleaned and maintained rooms and bathrooms."

Comfort

31/100
10 reviews

"More comfort would be nice."

Rated 67/100 based on reviews from business travelers.

"Good service."

Service

78/100
5 reviews

"Fantastic service."

Cleanliness

41/100
7 reviews

"Rooms could be cleaner."

Room

40/100
11 reviews

"Guests complained about bathrooms and general cleanliness of the rooms."

Comfort

34/100
8 reviews

"More comfort would be nice."

Rated 66/100 based on reviews from all travelers.

"Fair budget hotel. Close to the beach with easily accessible parking."

Room

40/100
10 reviews

"Room needs to be improved."

Rated 65/100 based on reviews from all travelers.

"Fair budget hotel. Close to the beach with easily accessible parking."

Location

87/100
5 reviews

"Great location."

Value

85/100
5 reviews

"Best value for money."

Service

80/100
5 reviews

"Fantastic service."

Breakfast

58/100
6 reviews

"Breakfast is average."

Cleanliness

46/100
5 reviews

"Could use a good cleaning."

Room

44/100
8 reviews

"Room needs to be improved."

Comfort

36/100
5 reviews

"More comfort would be nice."

Rated 68/100 based on reviews from all travelers.

"Fair budget hotel. Close to the beach with easily accessible parking."

Value

87/100
47 reviews

"Best value for money. Fair breakfast prices."

WiFi

87/100
5 reviews

"Good internet service."

Location

86/100
80 reviews

"Excellent location close to the beach. Average parking." Convenient car access and well-priced parking.

Service

83/100
165 reviews

"Professional, friendly service, and great reception and management." Housekeeping is satisfactory. Booking process should be better organized.

Breakfast

59/100
51 reviews

"Affordable, fairly tasty breakfasts."

Room

48/100
204 reviews

"Poorly-maintained rooms with inadequate A/C and bad minibars." Small rooms with cleanliness complaints. Mediocre sized, poorly cleaned bathrooms. Mediocre beds and TVs. Shower can be a problem.

Cleanliness

44/100
128 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

29/100
118 reviews

"Small, noisy, uncomfortable rooms with poor A/C." So-so beds and bathroom size.

Rated 65/100 based on reviews from families.

"Good value. Location is great."

Value

89/100
9 reviews

"Best value for money."

Location

88/100
22 reviews

"Excellent location close to the beach."

Service

82/100
41 reviews

"Friendly service and great reception."

Breakfast

58/100
16 reviews

"Breakfast is average."

Room

44/100
58 reviews

"Beds are fine, in small and inadequately cleaned rooms." Badly maintained rooms, with poor A/C and unclean bathrooms.

Cleanliness

41/100
40 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

33/100
33 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

Rated 71/100 based on reviews from couples.

"Great reception."

Value

88/100
9 reviews

"Best value for money."

Location

85/100
17 reviews

"Great location with good parking availability."

Service

84/100
27 reviews

"Friendly service and great reception."

Breakfast

57/100
11 reviews

"Breakfast is average."

Cleanliness

43/100
17 reviews

"Bathrooms and rooms are untidy."

Room

41/100
28 reviews

"Rooms are small and poorly cleaned, with substandard beds."

Comfort

29/100
20 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 64/100 based on reviews from solo travelers.

"Friendly service. Best value for money."

Value

87/100
8 reviews

"Best value for money."

Location

85/100
5 reviews

"Great location."

Service

83/100
21 reviews

"Friendly service and great reception."

Breakfast

62/100
6 reviews

"Breakfast is average."

Cleanliness

44/100
8 reviews

"Could use a good cleaning."

Room

40/100
19 reviews

"Poor maintenance in rooms and bathrooms."

Comfort

31/100
9 reviews

"More comfort would be nice."

Rated 66/100 based on reviews from business travelers.

""

Cleanliness

42/100
6 reviews

"Rooms could be cleaner."

Room

39/100
10 reviews

"Rooms could be cleaner."

Comfort

32/100
6 reviews

"More comfort would be nice."

Rated 69/100 based on reviews from all travelers.

"Fair budget hotel. Close to the beach with easily accessible parking."

Value

89/100
5 reviews

"Best value for money."

Service

77/100
5 reviews

"Fantastic service."

Breakfast

59/100
6 reviews

"Breakfast is average."

Cleanliness

45/100
5 reviews

"Could use a good cleaning."

Room

41/100
11 reviews

"Rooms are subpar, but beds are decent."

Comfort

33/100
12 reviews

"Okay beds but not comfortable overall."

Rated 61/100 based on reviews from all travelers.

"Fair budget hotel. Close to the beach with easily accessible parking."

Service

71/100
9 reviews

"Fantastic service."

Review Semantics by TrustYou

Property Description

With a stay at SureStay Hotel by Best Western San Diego Pacific Beach in San Diego (Pacific Beach), you'll be a 3-minute drive from Mission Bay Park and 8 minutes from SeaWorld. This golf hotel is 2.5 mi (4.1 km) from Crystal Pier and 2.9 mi (4.7 km) from Mission Beach.

Make yourself at home in one of the 66 guestrooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Mission Bay Park - 0.9 km / 0.5 mi
Mission Bay - 1.5 km / 0.9 mi
Crystal Pier - 4.1 km / 2.6 mi
Mission Beach Boardwalk - 4.1 km / 2.6 mi
Pacific Beach Park - 4.1 km / 2.6 mi
Mission Beach - 4.5 km / 2.8 mi
Bird Rock - 6.3 km / 3.9 mi
Belmont Park - 6.7 km / 4.2 mi
SeaWorld - 7 km / 4.3 mi
Old Town Trolley Tours - 7.1 km / 4.4 mi
Hotel Circle - 7.5 km / 4.6 mi
Bahia Point Beach - 7.5 km / 4.7 mi
La Jolla Beach - 7.6 km / 4.7 mi
Presidio Park - 7.7 km / 4.8 mi
Windansea Beach - 7.7 km / 4.8 mi

The nearest airports are:
San Diego Intl. Airport (SAN) - 12.9 km / 8 mi
San Diego, CA (MYF-Montgomery Field) - 18.6 km / 11.6 mi
General Abelardo L. Rodriguez Intl. Airport (TIJ) - 53.4 km / 33.2 mi
San Diego, CA (SEE-Gillespie Field) - 27.4 km / 17 mi
Carlsbad, CA (CLD-McClellan-Palomar) - 42 km / 26.1 mi

The preferred airport for SureStay Hotel by Best Western San Diego Pacific Beach is San Diego Intl. Airport (SAN).

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Parking (limited spaces)
  • Luggage storage
  • Wheelchair-accessible van parking
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Pool hoist on site
  • Television in common areas
  • Number of buildings/towers - 1
  • Total number of rooms - 66
  • Number of floors - 3
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Free WiFi
  • Braille or raised signage
  • Smoke-free property
  • Wheelchair accessible parking
  • Hiking/biking trails nearby
  • Laundry facilities
  • Tours/ticket assistance
  • Elevator
  • Self parking (surcharge)
  • Concierge services

Airport & Shuttle Information

Montgomery Field Municipal Airport - 4 miles,San Diego International Airport - 5 miles,Brown Field Municipal Airport - 21 miles,McClellan - Palomar Airport - 25 miles

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Breakfast is complimentary and temporarily served for guest safety (Covid-19) as a Grab & Go Breakfast.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 80

Pet maximum weight in kg is 36

Pets allowed (no fees)

Service animals are allowed

Service animals are exempt from fees/restrictions

We are pet friendly and allow up to two dogs in a Pet Friendly rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotel's approval prior to arrival. A refundable cleaning and damage deposit of $100.00 is required upon check-in of all guest at the hotel. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning.

Parking Info

Parking is always free but limited and only available for registered guest. One vehicle per room.

Internet / WiFI

Wireless free WiFi in all guest rooms and public spaces of the hotel

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

  • This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

All CA State and San Diego City requirements are implemented. Hotel has social distance signage & hand sanitizers at the front desk. All guests and staff must wear masks. Staff must wear gloves.Best Western "We Care Clean" program implemented specifically for Covid-19. Bacteria and virus killing disinfectant used in all rooms and public areas.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Contactless check-in is available

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

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