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Extended Stay America Suites Waco Woodway

5903 Woodway Dr, Waco, TX 76712 US near Exit 331 on I-35 (~2.9mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Ascension Providence
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Poor
2.0/5

Based on 308 guest reviews

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  • Free breakfast to go
  • Free breakfast
  • Free WiFi
  • Smoke-free property
  • Stair-free path to entrance
  • Free self parking
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12/03/2022 - 12/04/2022
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Extended Stay America Suites Waco Woodway

Below are the verified reviews from guests that we have booked recently:
"Terrible customer service."
Overall Score1.0/ 5
We never actually stayed.. within days of booking TX began to explode with Covid 19 cases. We wanted to be responsible travelers so we reached out to request a refund or an option to reschedule. Unfortunately, after four emails; phone number was bogus; and speaking with the VRBO people. we have yet to get a refund and NOT even a response, well except for your request of a review. Very disappointed.
(Individual traveler, booked 1 room), from US flag
26-Jul-2020 Verified Review, stayed from Sat Jul 25 to Sun Jul 26 2020 at a $80.99 average nightly rate.
"Disgusting"
Overall Score1.0/ 5
This hotel had no dog area therefore people allowed their pets to go to the bathroom in the grass by the door. The room and hallway smelled of dog. When I booked nothing stated they only cleaned once a week. If you required cleaning its $10 per request. The Internet requires you log back in after midnight everyday. The refrigerator hadn't been cleaned and smelled of old food. Horrible, experience never again stay in this chain of hotels.
(Individual traveler, booked 1 room), from US flag
03-Dec-2019 Verified Review, stayed from Mon Nov 18 to Sun Nov 24 2019 at a $73.90 average nightly rate.

Summary of Verified Reviews

Rated 64/100 based on reviews from all travelers.

Room needs to be improved. Vibe is not too good.

Location

90/100
23 reviews

Great location.

Service

70/100
74 reviews

Reception is decent, with overall friendly and professional service.

Comfort

37/100
46 reviews

Poor beds, with complaints about A/C and noise.

Cleanliness

36/100
81 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Room

32/100
121 reviews

Outdated, poorly maintained rooms with insufficient A/C. Poor beds and room cleanliness. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

Vibe

20/100
19 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

Amenities

20/100
52 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Breakfast

14/100
17 reviews

Breakfast can be improved.

Rated 52/100 based on reviews from families.

Terrific location.

Location

92/100
5 reviews

Great location.

Service

66/100
11 reviews

Service is adequate.

Cleanliness

33/100
13 reviews

Rooms could be cleaner.

Comfort

32/100
9 reviews

Not very comfortable, with poor beds.

Room

25/100
23 reviews

Poorly maintained rooms with substandard kitchenettes and bathrooms. Poor beds in rooms needing some cleaning.

Amenities

19/100
11 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 72/100 based on reviews from solo travelers.

Professional service.

Location

92/100
6 reviews

Great location.

Service

77/100
12 reviews

Friendly service and great reception.

Cleanliness

35/100
6 reviews

Rooms could be cleaner.

Amenities

25/100
5 reviews

Hotel buildings could use some improvement.

Room

22/100
9 reviews

Rooms could be cleaner.

Rated 57/100 based on reviews from couples.

Friendly service. Fantastic service.

Service

66/100
6 reviews

Service is adequate.

Comfort

39/100
5 reviews

More comfort would be nice.

Cleanliness

34/100
5 reviews

Could use a good cleaning.

Room

26/100
9 reviews

Poor rooms and bathrooms.

Amenities

20/100
5 reviews

Hotel buildings could use some improvement.

Rated 59/100 based on reviews from business travelers.

Cleanliness

40/100
5 reviews

Could use a good cleaning.

Room

29/100
8 reviews

Room needs to be improved.

Rated 55/100 based on reviews from all travelers.

Room needs to be improved. Vibe is not too good.

Location

90/100
23 reviews

Great location.

Service

72/100
73 reviews

Reception is decent, with overall friendly and professional service.

Comfort

37/100
44 reviews

Poor beds, with complaints about A/C and noise.

Cleanliness

36/100
79 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Room

32/100
117 reviews

Outdated, poorly maintained rooms with insufficient A/C. Poor beds and room cleanliness. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

Vibe

20/100
19 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

Amenities

20/100
52 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Breakfast

14/100
17 reviews

Breakfast can be improved.

Rated 46/100 based on reviews from families.

Terrific location.

Location

92/100
5 reviews

Great location.

Service

66/100
11 reviews

Service is adequate.

Cleanliness

32/100
12 reviews

Rooms could be cleaner.

Comfort

32/100
9 reviews

Not very comfortable, with poor beds.

Room

24/100
22 reviews

Poorly maintained rooms with substandard kitchenettes and bathrooms. Poor beds in rooms needing some cleaning.

Amenities

19/100
11 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 70/100 based on reviews from solo travelers.

Professional service.

Location

92/100
6 reviews

Great location.

Service

77/100
12 reviews

Friendly service and great reception.

Cleanliness

35/100
6 reviews

Rooms could be cleaner.

Amenities

25/100
5 reviews

Hotel buildings could use some improvement.

Room

22/100
9 reviews

Rooms could be cleaner.

Rated 53/100 based on reviews from couples.

Friendly service. Fantastic service.

Service

66/100
6 reviews

Service is adequate.

Comfort

39/100
5 reviews

More comfort would be nice.

Cleanliness

34/100
5 reviews

Could use a good cleaning.

Room

26/100
9 reviews

Poor rooms and bathrooms.

Amenities

20/100
5 reviews

Hotel buildings could use some improvement.

Rated 54/100 based on reviews from business travelers.

Cleanliness

40/100
5 reviews

Could use a good cleaning.

Room

29/100
8 reviews

Room needs to be improved.

Review Semantics by TrustYou

Property Description

With a stay at Extended Stay America Suites Waco Woodway in Waco, you'll be within a 15-minute drive of Baylor University and Magnolia Market at the Silos. This hotel is 1 mi (1.5 km) from Ascension Medical Group Providence Pain Management Clinic and 1 mi (1.6 km) from Ascension Providence.

A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.

Make yourself at home in one of the 95 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Kitchenettes are outfitted with microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Ascension Providence - 1 km / 0.6 mi
Congestive Heart Failure Clinic - 1 km / 0.6 mi
Ascension Medical Group Providence Pain Management Clinic - 1.1 km / 0.7 mi
Fresenius Medical Care at Providence Healthcare Network Icu - 1.3 km / 0.8 mi
Doris Miller Department of Veterans Affairs Medical Center - 3.9 km / 2.4 mi
Baylor Scott and White Medical Center Hillcrest - 3.9 km / 2.4 mi
Extraco Events Center - 4.3 km / 2.6 mi
Carleen Bright Arboretum - 4.8 km / 3 mi
Baylor Scott & White Medical Center - Hillcrest - 5.6 km / 3.5 mi
Hillcrest Baptist Medical Center - 5.6 km / 3.5 mi
Lake Waco - 7 km / 4.4 mi
Central Texas Market Place - 7.4 km / 4.6 mi
Baylor University - 9.4 km / 5.9 mi
Texas Sports Hall of Fame - 10.4 km / 6.5 mi
Dr. Pepper Museum - 10.7 km / 6.6 mi

The preferred airport for Extended Stay America Suites Waco Woodway is Waco, TX (ACT-Waco Regional) - 16.4 km / 10.2 mi

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Make use of convenient amenities, which include complimentary wireless Internet access and a television in a common area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Free breakfast to go
  • Free breakfast
  • Visual alarms in hallways
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • 24-hour front desk
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Daily
  • Braille or raised signage
  • Total number of rooms - 95
  • Number of floors - 3
  • Professional property host/manager
  • Property does not require health documentation at check-in
  • Property does not offer onsite COVID-19 testing
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • No alcohol served onsite
  • Assistive listening devices available
  • Safe-deposit box at front desk
  • Smoke-free property
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Laundry facilities
  • Roll-in shower
  • Accessible bathroom
  • Elevator
  • Free self parking

Airport & Shuttle Information

WACO REGIONAL

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pets Welcome! Max of two pets per guest room. Fee of 25USD per day, per pet nonrefundable cleaning fee, max 150USD per pet, payable at checkin for the first month. 10USD per pet fee charged for first 5 nights each month following, max of 50USD per pet. Restrictions may apply, please contact hotel.

Misc Fees / Policies

  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Alcohol is not served at this property.
  • A car is not required for transportation to and from this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Food service has been amended for enhanced safety

Property confirms they are implementing enhanced cleaning measures

About Extended StayAmerica

  • 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
  • Free Wi-Fi service in rooms and lobby area
  • Eco-friendly hotel brand reducing water and lighting waste
  • Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

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