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Quality Inn Chicopee Springfield

463 Memorial Dr, Chicopee, MA 01020 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Chicopee Falls Dam
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Select Your Room:
12/03/2021 - 12/04/2021
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Inn Chicopee Springfield

Below are the verified reviews from guests that we have booked recently:
"Stayed the night."
Overall Score5.0/ 5
We came, we stayed, we left.
(Individual traveler, booked 1 room), from US flag
20-Sep-2021 Verified Review, stayed from Fri Sep 17 to Sat Sep 18 2021 at a $186.99 average nightly rate.
"Clean and convenient."
Overall Score4.0/ 5
Staff was personable and friendly. Comfortable bedding.
(Individual traveler, booked 1 room), from US flag
20-Sep-2021 Verified Review, stayed from Sat Sep 18 to Sun Sep 19 2021 at a $160.89 average nightly rate.
"It was exceptional."
Overall Score5.0/ 5
The customer service was the best experience I’ve had in a long time.
(Individual traveler, booked 1 room), from US flag
21-Apr-2020 Verified Review, stayed from Sat Apr 18 to Sun Apr 19 2020 at a $89.43 average nightly rate.
"Poorly"
Overall Score1.0/ 5
Beds were very small, even tho I booked for a couple and a child our bed was size full. Manager has the nasties attitude ever, she was not friendly at all I would not ask for anything because she will have an issue with it. They said that breakfast was 6 10 but at 9:30 they will close the door and not refill anything. She spoke in Spanish a lot of times during breakfast complaining about the guests of how annoying we were. I’m fluent in Spanish I understood everything. Not a place I will stay again nor recommend to anyone to use Quality Inn.
(Individual traveler, booked 1 room), from US flag
02-Sep-2019 Verified Review, stayed from Fri Aug 30 to Mon Sep 02 2019 at a $100.67 average nightly rate.
"Nice Hotel WiFi sucks."
Overall Score3.0/ 5
WiFi sucks, beds small but clean.
(Group coordinator, booked 6 rooms), from US flag
27-Apr-2019 Verified Review, stayed from Fri Apr 26 to Sun Apr 28 2019 at a $119.00 average nightly rate.

Summary of Verified Reviews

65
Poor

Summary of 382 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 65/100 based on reviews from all travelers.

"Great location."

Location

98/100
32 reviews

"Great location and easy parking." Shopping, restaurants and bars in the area are great.

Service

85/100
57 reviews

"Friendly service and great reception."

Room

53/100
76 reviews

"Decent rooms with passable beds, but badly kept up." Poorly cleaned rooms and bathrooms with substandard TV's and furniture. Shower was ok.

Breakfast

50/100
20 reviews

"Breakfast is average."

Cleanliness

38/100
59 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

23/100
7 reviews

"Food could be better."

Amenities

13/100
25 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 60/100 based on reviews from families.

"Friendly service."

Location

97/100
9 reviews

"Great location."

Service

89/100
15 reviews

"Friendly service."

Breakfast

50/100
6 reviews

"Breakfast is average."

Room

38/100
19 reviews

"Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms."

Cleanliness

34/100
15 reviews

"Rooms could be cleaner."

Amenities

15/100
7 reviews

"Hotel buildings could use some improvement."

Rated 70/100 based on reviews from couples.

"Great location."

Location

98/100
5 reviews

"Great location."

Service

87/100
5 reviews

"Fantastic service."

Room

51/100
9 reviews

"Fairly clean rooms, but inadequate bathrooms."

Cleanliness

43/100
5 reviews

"Room cleanliness is OK, but overall cleanliness is lacking."

Rated 64/100 based on reviews from business travelers.

"Great location. Fantastic service."

Room

52/100
8 reviews

"Room is all right."

Cleanliness

32/100
6 reviews

"Could use a good cleaning."

Rated 59/100 based on reviews from all travelers.

"Great location."

Location

98/100
30 reviews

"Great location with good parking and shopping."

Service

85/100
56 reviews

"Friendly service and great reception."

Room

54/100
74 reviews

"Decent rooms with passable beds, but badly kept up." Poorly cleaned rooms and bathrooms with substandard TV's and furniture. Shower was ok.

Breakfast

50/100
20 reviews

"Breakfast is average."

Cleanliness

36/100
57 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

23/100
7 reviews

"Food could be better."

Amenities

13/100
25 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 50/100 based on reviews from families.

"Friendly service."

Location

97/100
9 reviews

"Great location."

Service

89/100
15 reviews

"Friendly service."

Breakfast

50/100
6 reviews

"Breakfast is average."

Room

39/100
18 reviews

"Inadequately cleaned and maintained rooms and bathrooms."

Cleanliness

34/100
15 reviews

"Rooms could be cleaner."

Amenities

15/100
7 reviews

"Hotel buildings could use some improvement."

Rated 71/100 based on reviews from couples.

"Great location."

Location

98/100
5 reviews

"Great location."

Service

87/100
5 reviews

"Fantastic service."

Room

51/100
9 reviews

"Fairly clean rooms, but inadequate bathrooms."

Cleanliness

43/100
5 reviews

"Room cleanliness is OK, but overall cleanliness is lacking."

Rated 58/100 based on reviews from business travelers.

"Great location. Fantastic service."

Room

52/100
8 reviews

"Room is all right."

Cleanliness

32/100
6 reviews

"Could use a good cleaning."

Review Semantics by TrustYou

Property Description

Located in Chicopee, Quality Inn Chicopee-Springfield is in a shopping district, within a 5-minute drive of Chicopee Falls Dam and Chicopee Memorial State Park. This hotel is 3.5 mi (5.7 km) from Indian Motorcycle Museum and 3.7 mi (6 km) from Holyoke Heritage State Park.

A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Chicopee Falls Dam - 1.2 km / 0.8 mi
Chicopee Memorial State Park - 3.5 km / 2.2 mi
Indian Motorcycle Museum - 5.7 km / 3.5 mi
Holyoke Heritage State Park - 6 km / 3.7 mi
Canal Gallery - 6.5 km / 4.1 mi
Wistariahurst Museum - 6.6 km / 4.1 mi
Volleyball Hall of Fame - 6.7 km / 4.2 mi
Mercy Hospital - 6.9 km / 4.3 mi
Holyoke Medical Center - 6.9 km / 4.3 mi
Lake Lorraine State Park - 7.3 km / 4.5 mi
Baystate Medical Center - 7.3 km / 4.6 mi
Vibra Hospital - 7.7 km / 4.8 mi
Fresenius Medical Care at Kindred Hospital Park View - 7.7 km / 4.8 mi
Blunt Park - 7.8 km / 4.9 mi
Springfield Armory - 7.9 km / 4.9 mi

The nearest airports are:
Logan International Airport (BOS) - 144.3 km / 89.7 mi
Bradley Intl. Airport (BDL) - 36.9 km / 23 mi
Westfield, MA (BAF-Barnes Municipal) - 20.2 km / 12.6 mi

The preferred airport for Quality Inn Chicopee-Springfield is Logan International Airport (BOS).

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a vending machine.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Free breakfast
  • Visual alarms in hallways
  • Handrails in stairways
  • Handrails in hallways
  • 24-hour front desk
  • Free WiFi
  • Wheelchair-accessible public washroom
  • No elevator (single level property)
  • Designated smoking areas
  • Total number of rooms - 100
  • Number of floors - 2
  • No elevators
  • Upper floors accessible by stairs only
  • In-room accessibility
  • Coffee/tea in common areas
  • Wheelchair accessible parking
  • Laundry facilities
  • Free newspapers in lobby
  • Tours/ticket assistance
  • RV, bus, truck parking
  • Free self parking
  • Wheelchair accessible path of travel
  • Concierge services

Airport & Shuttle Information

30 miles

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

25.00 NON-REFUNDABLE PET FEE

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Only registered guests are allowed in the guestrooms.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Gap period enforced between guest stays - 48 hours

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Property confirms they are implementing enhanced cleaning measures

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Hotel Rate Trends at Quality Inn Chicopee / Springfield

Rate fluctuations of Quality Inn Chicopee / Springfield

The graph above is averages of room rates for both our group quotes and the lowest online individual rates we could find at the time the group/meeting bid was entered. The best group deal shown is 31.2% in January 2019 and the highest average individual rate is $140 in the month of November 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn Chicopee / Springfield in a month when rates are lower.

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