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Quality Inn Chicopee Springfield

463 Memorial Dr, Chicopee, MA 01020 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Chicopee Falls Dam
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Poor
2.0/5

Based on 55 guest reviews

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  • Free WiFi
  • Free newspapers in lobby
  • Free breakfast
  • Free self parking
  • Fitness facilities
Select Your Room:
01/22/2022 - 01/23/2022
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Inn Chicopee Springfield

Below are the verified reviews from guests that we have booked recently:
"A no frills, decent place to sleep."
Overall Score3.0/ 5
Stayed two nights while visiting family at Christmas. Had a sick cat with us, so needed a pet friendly location. The $25 per night pet charge was a bit much. The beds were comfortable; the TV and other appliances worked; the bathtub was a bit grungy looking; the breakfast items were uninspiring but plentiful. If we had needed help from the staff, it might have been a problem could not find anyone when it was time to check out, so we just left.
(Individual traveler, booked 1 room), from US flag
03-Jan-2022 Verified Review, stayed from Fri Dec 24 to Sun Dec 26 2021 at a $114.49 average nightly rate.
"Overchargd"
Overall Score2.0/ 5
We would stay here again if they change cleaning and maintenance. We were overcharged for the stay at $175 and found out in the morning the actual cost should have been $92. The toilet in our room would refill about every 15 minutes during the night which kept waking us up. Also the Shower handle was ready to fall off and the Microwave Door was dirty/greasy as it was not cleaned. Carpet and Chair and dirty spots on them.
(Individual traveler, booked 1 room), from US flag
06-Nov-2021 Verified Review, stayed from Fri Oct 29 to Sat Oct 30 2021 at a $130.99 average nightly rate.
"Stayed the night."
Overall Score5.0/ 5
We came, we stayed, we left.
(Individual traveler, booked 1 room), from US flag
20-Sep-2021 Verified Review, stayed from Fri Sep 17 to Sat Sep 18 2021 at a $186.99 average nightly rate.
"Clean and convenient."
Overall Score4.0/ 5
Staff was personable and friendly. Comfortable bedding.
(Individual traveler, booked 1 room), from US flag
20-Sep-2021 Verified Review, stayed from Sat Sep 18 to Sun Sep 19 2021 at a $160.89 average nightly rate.
"It was exceptional."
Overall Score5.0/ 5
The customer service was the best experience I’ve had in a long time.
(Individual traveler, booked 1 room), from US flag
21-Apr-2020 Verified Review, stayed from Sat Apr 18 to Sun Apr 19 2020 at a $89.43 average nightly rate.
"Poorly"
Overall Score1.0/ 5
Beds were very small, even tho I booked for a couple and a child our bed was size full. Manager has the nasties attitude ever, she was not friendly at all I would not ask for anything because she will have an issue with it. They said that breakfast was 6 10 but at 9:30 they will close the door and not refill anything. She spoke in Spanish a lot of times during breakfast complaining about the guests of how annoying we were. I’m fluent in Spanish I understood everything. Not a place I will stay again nor recommend to anyone to use Quality Inn.
(Individual traveler, booked 1 room), from US flag
02-Sep-2019 Verified Review, stayed from Fri Aug 30 to Mon Sep 02 2019 at a $100.67 average nightly rate.
"Nice Hotel WiFi sucks."
Overall Score3.0/ 5
WiFi sucks, beds small but clean.
(Group coordinator, booked 6 rooms), from US flag
27-Apr-2019 Verified Review, stayed from Fri Apr 26 to Sun Apr 28 2019 at a $119.00 average nightly rate.

Summary of Verified Reviews

62
Poor

Summary of 400 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 62/100 based on reviews from all travelers.

"Located near shopping areas with easy access to parking."

Value

93/100
21 reviews

"Best value for money."

Location

76/100
34 reviews

"Great location with good parking availability." Shopping, restaurants and bars in the area are great.

Service

74/100
60 reviews

"Great service, especially at reception."

Breakfast

47/100
21 reviews

"Breakfast can be improved."

Room

43/100
94 reviews

"Rooms have problems with size, cleanliness, and maintenance." Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness. Shower can be a problem.

Comfort

37/100
38 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Cleanliness

35/100
64 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

22/100
21 reviews

"Hotel buildings could use some improvement."

Food

22/100
7 reviews

"Food could be better."

Rated 55/100 based on reviews from families.

"Good service. Good location."

Service

79/100
14 reviews

"Friendly service and great reception."

Location

73/100
5 reviews

"Great location."

Breakfast

45/100
6 reviews

"Breakfast can be improved."

Comfort

37/100
10 reviews

"Not very comfortable, with poor beds."

Room

32/100
25 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms." Poorly-maintained rooms with subpar TVs.

Cleanliness

28/100
15 reviews

"Rooms could be cleaner."

Amenities

19/100
5 reviews

"Hotel buildings could use some improvement."

Rated 56/100 based on reviews from couples.

"Location is great. Good service."

Location

80/100
6 reviews

"Great location."

Service

75/100
5 reviews

"Fantastic service."

Cleanliness

35/100
7 reviews

"Rooms could be cleaner."

Room

32/100
12 reviews

"Rooms could be cleaner."

Rated 72/100 based on reviews from solo travelers.

"Great location."

Location

80/100
5 reviews

"Great location."

Rated 52/100 based on reviews from all travelers.

"Located near shopping areas with easy access to parking."

Value

92/100
19 reviews

"Best value for money."

Service

74/100
59 reviews

"Great service, especially at reception."

Location

74/100
31 reviews

"Great location with good parking availability." Shopping, restaurants and bars in the area are great.

Breakfast

47/100
21 reviews

"Breakfast can be improved."

Room

43/100
91 reviews

"Rooms have problems with size, cleanliness, and maintenance." Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness. Shower can be a problem.

Comfort

37/100
37 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Cleanliness

34/100
62 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

25/100
10 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

22/100
21 reviews

"Hotel buildings could use some improvement."

Food

22/100
7 reviews

"Food could be better."

Rated 48/100 based on reviews from families.

"Good service. Good location."

Service

79/100
14 reviews

"Friendly service and great reception."

Location

73/100
5 reviews

"Great location."

Breakfast

45/100
6 reviews

"Breakfast can be improved."

Comfort

37/100
9 reviews

"Not very comfortable, with poor beds."

Room

32/100
24 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms." Poorly-maintained rooms with subpar TVs.

Cleanliness

28/100
15 reviews

"Rooms could be cleaner."

Amenities

19/100
5 reviews

"Hotel buildings could use some improvement."

Rated 52/100 based on reviews from couples.

"Great location."

Location

79/100
5 reviews

"Great location."

Service

75/100
5 reviews

"Fantastic service."

Cleanliness

35/100
7 reviews

"Rooms could be cleaner."

Room

33/100
11 reviews

"Rooms could be cleaner."

Review Semantics by TrustYou

Property Description

Located in Chicopee, Quality Inn Chicopee - Springfield is within a 15-minute drive of Holyoke Mall and MGM Springfield. This hotel is 11.4 mi (18.3 km) from Six Flags New England and 5.7 mi (9.2 km) from MassMutual Center.

A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Chicopee Falls Dam - 1.5 km / 0.9 mi
Chicopee Memorial State Park - 1.7 km / 1 mi
Indian Motorcycle Museum - 6 km / 3.7 mi
Holyoke Heritage State Park - 6.2 km / 3.9 mi
Canal Gallery - 6.8 km / 4.2 mi
Wistariahurst Museum - 6.9 km / 4.3 mi
Volleyball Hall of Fame - 7 km / 4.3 mi
Holyoke Medical Center - 7 km / 4.4 mi
Mercy Hospital - 7.2 km / 4.5 mi
Lake Lorraine State Park - 7.6 km / 4.7 mi
Baystate Medical Center - 7.6 km / 4.7 mi
Blunt Park - 7.9 km / 4.9 mi
Vibra Hospital - 8 km / 4.9 mi
Fresenius Medical Care at Kindred Hospital Park View - 8 km / 5 mi
Springfield Armory - 8.2 km / 5.1 mi

The nearest airports are:
Logan International Airport (BOS) - 144.6 km / 89.9 mi
Bradley Intl. Airport (BDL) - 42.1 km / 26.2 mi
Westfield, MA (BAF-Barnes Municipal) - 18.6 km / 11.5 mi

The preferred airport for Quality Inn Chicopee - Springfield is Logan International Airport (BOS).

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Amenities / Features

  • Fitness facilities
  • Business center
  • ATM/banking

Airport & Shuttle Information

30 miles

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
25.00 NON-REFUNDABLE PET FEE

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Only registered guests are allowed in the guestrooms.
  • This property advises that guest safety measures are currently in place.
  • Masks are required in public areas.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Hotel Rate Trends at Quality Inn Chicopee / Springfield

Rate fluctuations of Quality Inn Chicopee / Springfield

The graph above is averages of room rates for both our group quotes and the lowest online individual rates we could find at the time the group/meeting bid was entered. The best group deal shown is 18.7% in February 2020 and the highest average individual rate is $143 in the month of September 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn Chicopee / Springfield in a month when rates are lower.

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