Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Extended Stay America Suites Austin Northwest Lakeline Mall
Below are the verified reviews from guests that we have booked recently:
"Good stay, better than expected."
Overall Score4.0/5
good location, clean room, free get/go breakfast, plenty free parking, friendly staff and free WiFi with very good signals. No room service during stay. Definitely will come back.
Kai C. (Individual traveler, booked 1 room), from
04-Apr-2019 Verified Review, stayed from Fri Mar 29 to Sun Mar 31 2019 at a $52.92 average nightly rate.
"Perfect Location"
Overall Score3.0/5
Room was comfortable and had all the basic features. Staff is very friendly and helpful.
James J. (Individual traveler, booked 1 room), from
12-Nov-2018 Verified Review, stayed from Fri Nov 09 to Mon Nov 12 2018 at a $70.49 average nightly rate.
Summary of Verified Reviews
57
Poor
Summary of 354 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Decent management and adequately professional staff."Service friendliness is ok, but reception and housekeeping were substandard.
Room
39/100
102 reviews
"Old, poorly-maintained rooms with poor minibars and kitchenettes."Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms.Spacious rooms.
Vibe
22/100
22 reviews
"Vibe is not too good. Hotel could use some updating."Entrance area is not particularly attractive.
Cleanliness
18/100
72 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Amenities
17/100
29 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Rated 34/100 based on reviews from families.
""
Service
55/100
8 reviews
"Service is adequate."
Comfort
35/100
7 reviews
"Not very comfortable, with poor beds."
Room
31/100
19 reviews
"Poor beds and room cleanliness."
Cleanliness
15/100
14 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Amenities
14/100
6 reviews
"Hotel buildings could use some improvement."
Vibe
13/100
5 reviews
"Vibe is not too good."
Rated 38/100 based on reviews from couples.
"Great location."
Location
93/100
5 reviews
"Great location."
Service
51/100
6 reviews
"Service is adequate."
Room
30/100
10 reviews
"Rooms could be cleaner."
Cleanliness
14/100
5 reviews
"Rooms could be cleaner."
Rated 47/100 based on reviews from business travelers.
""
Room
28/100
6 reviews
"Room needs to be improved."
Rated 46/100 based on reviews from all travelers.
"Vibe is not too good. Great location."
WiFi
95/100
6 reviews
"Good wifi quality."
Location
92/100
41 reviews
"Great location."
Service
59/100
74 reviews
"Decent management and adequately professional staff."Service friendliness is ok, but reception and housekeeping were substandard.
Breakfast
55/100
9 reviews
"Breakfast is average."
Room
40/100
99 reviews
"Old, poorly-maintained rooms with poor minibars and kitchenettes."Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms.Spacious rooms.
Vibe
22/100
22 reviews
"Vibe is not too good. Hotel could use some updating."Entrance area is not particularly attractive.
Cleanliness
18/100
71 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Amenities
17/100
29 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Rated 29/100 based on reviews from families.
""
Service
55/100
8 reviews
"Service is adequate."
Comfort
35/100
7 reviews
"Not very comfortable, with poor beds."
Room
31/100
18 reviews
"Poor beds and room cleanliness."
Cleanliness
15/100
14 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Amenities
14/100
6 reviews
"Hotel buildings could use some improvement."
Vibe
13/100
5 reviews
"Vibe is not too good."
Rated 40/100 based on reviews from couples.
"Great location."
Location
93/100
5 reviews
"Great location."
Service
51/100
6 reviews
"Service is adequate."
Room
30/100
10 reviews
"Rooms could be cleaner."
Cleanliness
14/100
5 reviews
"Rooms could be cleaner."
Rated 47/100 based on reviews from business travelers.
""
Room
28/100
6 reviews
"Room needs to be improved."
Customer Reviews of Extended Stay America Suites Austin Northwest Lakeline Mall
3.0 of 5Overall
2.8 of 5Amenities
2.8 of 5Quality
4.0 of 5Location
3.1 of 5Cleanliness
3.2 of 5Comfort
3.1 of 5Condition
3.8 of 5Neighborhood
3.4 of 5Service
2.8 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Austin, Extended Stay America Suites Austin Northwest Lakeline Mall is a 2-minute drive from Lakeline Mall and 7 minutes from Austin Steam Train Association Museum. This hotel is 4.5 mi (7.2 km) from McNeil Crossing and 5.2 mi (8.4 km) from Concordia University Texas.
For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.
Make yourself at home in one of the 101 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Distances are displayed to the nearest 0.1 mile and kilometer.
Lakeline Mall - 1 km / 0.6 mi McNeil Crossing - 7.2 km / 4.5 mi Concordia University Texas - 8.4 km / 5.2 mi Austin Steam Train Association Museum - 8.5 km / 5.3 mi Restore My Control - 8.7 km / 5.4 mi Lake Travis - 9.7 km / 6.1 mi The Crossover - 10.2 km / 6.3 mi Ascension Seton Northwest - 10.4 km / 6.5 mi St. David's Round Rock Medical Center - 10.5 km / 6.5 mi Arboretum at Great Hills Mall - 10.7 km / 6.6 mi H-E-B Center - 11.2 km / 6.9 mi Q2 Stadium - 12.6 km / 7.8 mi The Domain - 12.7 km / 7.9 mi Boardwalk Shopping Center - 13.1 km / 8.2 mi Hippie Hollow - 13.2 km / 8.2 mi
The preferred airport for Extended Stay America Suites Austin Northwest Lakeline Mall is Austin-Bergstrom International Airport (AUS) - 39 km / 24.2 mi
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
This smoke-free hotel features sailing nearby and water skiing nearby.
Amenities / Features
Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 18
Safe-deposit box at front desk
Smoke-free property
In-room accessibility
Wheelchair accessible (may have limitations)
Coffee/tea in common areas
Laundry facilities
Year Built - 2002
Total number of rooms - 101
Number of floors - 4
No cribs (infant beds) available
No rollaway/extra beds available
Elevator
Free breakfast
Free self parking
24-hour front desk
Free WiFi
Airport & Shuttle Information
Austin Bergstrom International Airport22 mileshwy 71 west, exit 183 north follow to exit FM 620, take the u-turn (left under the bridge) Hotel is on the right hand side .
Airport Shuttle? Sorry, no airport shuttle available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Only dogs and cats are allowed
Pets allowed
Pets Welcome! Max of two pets per guest room. Fee of 25USD per day, per pet nonrefundable cleaning fee, max 150USD per pet, payable at checkin for the first month. 10USD per pet fee charged for first 5 nights each month following, max of 50USD per pet. Restrictions may apply, please contact hotel.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
Housekeeping fee: USD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property confirms they are implementing guest safety measures
Masks are compulsory at the property
Essential Workers Only - NO
Property confirms they are implementing enhanced cleaning measures
About Extended StayAmerica
8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
Free Wi-Fi service in rooms and lobby area
Eco-friendly hotel brand reducing water and lighting waste
Children 17 and under stay free per adult family room
The Extended StayAmerica highlights above are subject to change without notice.
