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Extended Stay America Suites Austin Southwest

5100 W Highway 290, Austin, TX 78735 US near Exit 229 on I-35 (~4.6mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property In Austin (East Oak Hill)
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Average
3.0/5

Based on 949 guest reviews

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  • Free breakfast
  • Free WiFi
  • Smoke-free property
  • Free use of nearby fitness center
Select Your Room:
11/28/2021 - 11/29/2021
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1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Extended Stay America Suites Austin Southwest

Below are the verified reviews from guests that we have booked recently:
"Worst hotel, has roaches, not hot water, dirty."
Overall Score1.0/ 5
We stayed here this past weekend and our room along with my sisters room had roaches all over. Our sheets were dirty and no hot water. I complained to office and they didnt seen to care about any of the issues, didnt even offer to clean our sheets. Wont ever stay there again.
(Individual traveler, booked 1 room), from US flag
01-Mar-2020 Verified Review, stayed from Fri Feb 28 to Sun Mar 01 2020 at a $61.40 average nightly rate.
"Not very nice. I rented four rooms and asked if rooms could be on same floor, nope."
Overall Score3.0/ 5
Not ice machine in the whole building.
(Group coordinator, booked 4 rooms), from US flag
29-Feb-2020 Verified Review, stayed from Sat Feb 29 to Sun Mar 01 2020 at a $70.49 average nightly rate.
"Meets Expectations."
Overall Score3.0/ 5
The hotel sufficed and met expectations. But there wasn't anything that really impressed me. One nice thing was that hot water was right away available in the shower. But there were drops of water along the top of the inside of the refrigerator. The picture quality on the television could have been better and there could have been more channels available. The other strange thing was being told that pots and pans weren't available, but if I needed them, to ask the front desk. The hotel met expectations, but nothing about it impressed me.
(Individual traveler, booked 1 room), from US flag
04-Aug-2019 Verified Review, stayed from Thu Jul 25 to Fri Aug 02 2019 at a $64.99 average nightly rate.
"Clean quiet ample space convenient location friendlystaff fully equipmed rooms."
Overall Score5.0/ 5
Very pleasant surprise. Good rate. Will recommend to friends and family. I hope all locations are managed the same. Will try to book again when traveling.
(Individual traveler, booked 1 room), from US flag
29-Nov-2018 Verified Review, stayed from Wed Nov 21 to Sun Nov 25 2018 at a $61.87 average nightly rate.

Summary of Verified Reviews

77
Fair

Summary of 275 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 77/100 based on reviews from all travelers.

"Fair budget hotel. Fantastic service. Great location."

Location

96/100
19 reviews

"Great location."

Service

86/100
70 reviews

"Great reception with professional, welcoming service."

WiFi

83/100
5 reviews

"Good internet service."

Comfort

69/100
29 reviews

"Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise."

Room

55/100
76 reviews

"Large, reasonably clean rooms and comfortable beds." Older, poorly maintained rooms with subpar kitchenettes and furniture. Bathrooms are fine and very clean.

Cleanliness

43/100
45 reviews

"Hotel facilities could use a good clean." Rooms and bathrooms are pretty clean.

Breakfast

36/100
6 reviews

"Breakfast can be improved."

Food

0/100
5 reviews

"Food could be better."

Rated 70/100 based on reviews from couples.

"Friendly service. Great reception."

Service

85/100
8 reviews

"Friendly service."

Room

51/100
5 reviews

"Room is all right."

Cleanliness

43/100
5 reviews

"Could use a good cleaning."

Rated 69/100 based on reviews from solo travelers.

""

Room

49/100
6 reviews

"Room needs to be improved."

Cleanliness

48/100
5 reviews

"Could use a good cleaning."

Rated 62/100 based on reviews from families.

""

Room

45/100
8 reviews

"Room needs to be improved."

Cleanliness

38/100
5 reviews

"Could use a good cleaning."

Rated 59/100 based on reviews from business travelers.

"Fantastic service."

Room

42/100
7 reviews

"Room needs to be improved."

Rated 69/100 based on reviews from all travelers.

"Fair budget hotel. Fantastic service. Great location."

Location

96/100
17 reviews

"Great location."

Service

85/100
67 reviews

"Great reception with professional, welcoming service."

WiFi

83/100
5 reviews

"Good internet service."

Comfort

69/100
29 reviews

"Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise."

Room

55/100
75 reviews

"Large, reasonably clean rooms and comfortable beds." Older, poorly maintained rooms with subpar kitchenettes and furniture. Bathrooms are fine and very clean.

Cleanliness

43/100
45 reviews

"Hotel facilities could use a good clean." Rooms and bathrooms are pretty clean.

Breakfast

38/100
5 reviews

"Breakfast can be improved."

Food

0/100
5 reviews

"Food could be better."

Rated 68/100 based on reviews from couples.

"Friendly service. Great reception."

Service

85/100
8 reviews

"Friendly service."

Room

51/100
5 reviews

"Room is all right."

Cleanliness

43/100
5 reviews

"Could use a good cleaning."

Rated 68/100 based on reviews from solo travelers.

""

Room

49/100
6 reviews

"Room needs to be improved."

Cleanliness

48/100
5 reviews

"Could use a good cleaning."

Rated 65/100 based on reviews from families.

""

Room

45/100
8 reviews

"Room needs to be improved."

Cleanliness

38/100
5 reviews

"Could use a good cleaning."

Rated 57/100 based on reviews from business travelers.

"Fantastic service."

Room

42/100
7 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

With a stay at Extended Stay America Suites Austin Southwest in Austin (East Oak Hill), you'll be within a 5-minute drive of West Gate Central and Barton Square Mall. This hotel is 3.8 mi (6.1 km) from Garrison Park and 4.2 mi (6.7 km) from South Congress Avenue.

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Make yourself at home in one of the 117 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

West Gate Central - 3.1 km / 1.9 mi
Barton Square Mall - 3.8 km / 2.3 mi
Garrison Park - 5 km / 3.1 mi
South Congress Avenue - 6.7 km / 4.2 mi
Zilker Botanical Garden - 7.2 km / 4.4 mi
Zilker Park - 7.2 km / 4.4 mi
Chaparral Stadium - 7.4 km / 4.6 mi
Austin Nature and Science Center - 8.1 km / 5 mi
Umlauf Sculpture Garden and Museum - 8.2 km / 5.1 mi
Lady Bird Johnson Wildflower Center - 8.4 km / 5.2 mi
Village at Westlake - 8.6 km / 5.3 mi
Palmer Auditorium - 9.3 km / 5.8 mi
Treaty Oak - 9.3 km / 5.8 mi
Barton Springs Pool - 10.1 km / 6.3 mi
Zach Theatre - 10.2 km / 6.3 mi

The preferred airport for Extended Stay America Suites Austin Southwest is Austin-Bergstrom International Airport (AUS) - 19.8 km / 12.3 mi

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.

Make use of convenient amenities, which include complimentary wireless Internet access and complimentary use of a nearby fitness facility.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Wheelchair accessible (may have limitations)
  • Free breakfast
  • 24-hour front desk
  • Free WiFi
  • Safe-deposit box at front desk
  • Smoke-free property
  • In-room accessibility
  • Year Built - 2002
  • Total number of rooms - 117
  • Number of floors - 4
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Coffee/tea in common areas
  • Free use of nearby fitness center
  • Laundry facilities
  • Roll-in shower
  • Accessible bathroom
  • Elevator

Airport & Shuttle Information

Austin Bergstrom International Airportexit airport. Take hwy 71 west. Follow to exit mopac/loop one south. Exit southwest parkway. Follow the frontage road. the hotel is on the right.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Only dogs and cats are allowed

Pets allowed

Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first month (not to exceed $150 + tax per pet), payable the first night of your stay and is charged at check-in. Each month thereafter is a $10 non-refundable fee (+tax) per day for the first 5 days of each month (not to exceed $50 + tax per month, per pet). This fee is to cover the cost of cleaning and fumigating guest room. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Larger, or more than two pets requires property manager’s approval. Please contact the property for questions.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

About Extended StayAmerica

  • 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
  • Free Wi-Fi service in rooms and lobby area
  • Eco-friendly hotel brand reducing water and lighting waste
  • Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

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