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Sterling Hotel & Suites

11428 Forest Ave, Clive, IA 50325 US near Exit 124 on I-80 (~0.2mi)
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Clive Aquatic Center
Select Your Room:
11/28/2021 - 11/29/2021
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Sterling Hotel & Suites

Below are the verified reviews from guests that we have booked recently:
"Pleasant place to stay the night."
Overall Score4.0/ 5
I was stuck on the road home and happened to find this hotel online at a very reasonable rate. I was pleasantly surprised at the room. I surely didn't expect a fireplace and large kitchen. Being a "suite" it would be a great place to stay for more than just a night. The staff was friendly. I would stay here again.
(Individual traveler, booked 1 room), from US flag
26-Feb-2019 Verified Review, stayed from Mon Feb 25 to Tue Feb 26 2019 at a $54.00 average nightly rate.
"Quite Nice"
Overall Score4.0/ 5
The room was very spacious and comfortable and the kitchen area was nice too. However, the room was on the highway side and the traffic was audible all night long. It was also supposed to be non-smoking, but smelled of cigarettes.
(Individual traveler, booked 1 room), from US flag
20-Dec-2014 Verified Review

Summary of Verified Reviews

75
Fair

Summary of 811 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 75/100 based on reviews from all travelers.

"Fair for traveling with friends. Easily accessible by car and has restaurants and bars nearby."

Value

87/100
50 reviews

"Best value for money."

Location

82/100
48 reviews

"Great location. Excellent parking and car access." Shopping, restaurants and bars in the area are great.

Service

65/100
131 reviews

"Service is friendly and professional but overall average." Reception and housekeeping are average, but management is not great.

Room

57/100
245 reviews

"Average rooms with kitchenettes." Maintenance and cleaning is lacking, with subpar beds and furnishing. Old rooms with complaints about bathroom cleanliness, TVs, and A/C. Large rooms, and good minibars. Shower can be a problem.

Vibe

36/100
32 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Good for traveling with friends. Fine for a budget trip. Awesome for families.

Amenities

31/100
54 reviews

"Facilities in need of refurbishment."

Cleanliness

29/100
130 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

WiFi

25/100
9 reviews

"Wifi quality could be improved."

Breakfast

23/100
43 reviews

"Breakfast can be improved."

Pool

8/100
16 reviews

"Pool should be renewed."

Rated 63/100 based on reviews from families.

"Great shopping. Good accessibility by car."

Value

87/100
12 reviews

"Best value for money."

Location

83/100
15 reviews

"Great location with good access by car."

Service

62/100
32 reviews

"Friendly service and acceptable reception."

Room

55/100
68 reviews

"Well-sized, typical rooms with mediocre beds." Badly rated cleanliness in rooms and bathrooms, and poor furniture. Poorly-maintained rooms with subpar kitchenettes.

Vibe

31/100
11 reviews

"Vibe is not too good. Hotel could use some updating."

Cleanliness

30/100
36 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

26/100
21 reviews

"Hotel buildings could use some improvement."

Breakfast

26/100
8 reviews

"Breakfast can be improved."

Pool

9/100
6 reviews

"Pool should be renewed."

Rated 67/100 based on reviews from solo travelers.

"Best value for money."

Value

90/100
8 reviews

"Best value for money."

Comfort

71/100
11 reviews

"Spacious, comfortable room with acceptable beds."

Service

67/100
15 reviews

"Reception and service are alright."

Room

58/100
26 reviews

"Well-sized, typical rooms with mediocre beds." Complaints about maintenance and cleanliness in rooms and bathrooms. Kitchenette is acceptable.

Cleanliness

30/100
14 reviews

"Bathrooms and rooms are untidy."

Amenities

30/100
5 reviews

"Hotel buildings could use some improvement."

Breakfast

23/100
8 reviews

"Breakfast can be improved."

Rated 67/100 based on reviews from couples.

"Great location."

Location

79/100
5 reviews

"Great location."

Comfort

70/100
11 reviews

"Very comfortable with alright beds."

Service

59/100
10 reviews

"Service is adequate."

Room

52/100
25 reviews

"Average rooms with kitchenettes." Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms.

Amenities

28/100
5 reviews

"Hotel buildings could use some improvement."

Cleanliness

25/100
14 reviews

"Rooms could be cleaner."

Rated 76/100 based on reviews from business travelers.

"Friendly service."

Service

64/100
12 reviews

"Friendly service and acceptable reception."

Room

52/100
8 reviews

"Room is all right."

Rated 65/100 based on reviews from all travelers.

"Fair for traveling with friends. Easily accessible by car and has restaurants and bars nearby."

Value

87/100
50 reviews

"Best value for money."

Location

82/100
48 reviews

"Great location. Excellent parking and car access." Shopping, restaurants and bars in the area are great.

Service

65/100
131 reviews

"Service is friendly and professional but overall average." Reception and housekeeping are average, but management is not great.

Room

57/100
245 reviews

"Average rooms with kitchenettes." Maintenance and cleaning is lacking, with subpar beds and furnishing. Old rooms with complaints about bathroom cleanliness, TVs, and A/C. Large rooms, and good minibars. Shower can be a problem.

Vibe

36/100
32 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Amenities

31/100
54 reviews

"Facilities in need of refurbishment."

Cleanliness

29/100
130 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

WiFi

25/100
9 reviews

"Wifi quality could be improved."

Breakfast

23/100
43 reviews

"Breakfast can be improved."

Pool

8/100
16 reviews

"Pool should be renewed."

Rated 61/100 based on reviews from families.

"Great shopping. Good accessibility by car."

Value

87/100
12 reviews

"Best value for money."

Location

83/100
15 reviews

"Great location with good access by car."

Service

62/100
32 reviews

"Friendly service and acceptable reception."

Room

55/100
68 reviews

"Well-sized, typical rooms with mediocre beds." Badly rated cleanliness in rooms and bathrooms, and poor furniture. Poorly-maintained rooms with subpar kitchenettes.

Vibe

31/100
11 reviews

"Vibe is not too good. Hotel could use some updating."

Cleanliness

30/100
36 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

26/100
21 reviews

"Hotel buildings could use some improvement."

Breakfast

26/100
8 reviews

"Breakfast can be improved."

Pool

9/100
6 reviews

"Pool should be renewed."

Rated 61/100 based on reviews from solo travelers.

"Best value for money."

Value

90/100
8 reviews

"Best value for money."

Comfort

71/100
11 reviews

"Spacious, comfortable room with acceptable beds."

Service

67/100
15 reviews

"Reception and service are alright."

Room

58/100
26 reviews

"Well-sized, typical rooms with mediocre beds." Complaints about maintenance and cleanliness in rooms and bathrooms. Kitchenette is acceptable.

Cleanliness

30/100
14 reviews

"Bathrooms and rooms are untidy."

Amenities

30/100
5 reviews

"Hotel buildings could use some improvement."

Breakfast

23/100
8 reviews

"Breakfast can be improved."

Rated 59/100 based on reviews from couples.

"Great location."

Location

79/100
5 reviews

"Great location."

Comfort

70/100
11 reviews

"Very comfortable with alright beds."

Service

59/100
10 reviews

"Service is adequate."

Room

52/100
25 reviews

"Average rooms with kitchenettes." Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms.

Amenities

28/100
5 reviews

"Hotel buildings could use some improvement."

Cleanliness

25/100
14 reviews

"Rooms could be cleaner."

Rated 76/100 based on reviews from business travelers.

"Friendly service."

Service

64/100
12 reviews

"Friendly service and acceptable reception."

Room

52/100
8 reviews

"Room is all right."

Review Semantics by TrustYou

Property Description

Located in Clive, Sterling Hotel and Suites is in the suburbs, within a 5-minute drive of Clive Aquatic Center and Valley West Mall. This hotel is 1.6 mi (2.6 km) from Mercy Medical Center West Lakes and 1.7 mi (2.8 km) from UnityPoint Health - Methodist West Hospital.

Make yourself at home in one of the 112 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. Flat-screen televisions are provided for your entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Clive Aquatic Center - 1 km / 0.6 mi
Valley West Mall - 2.2 km / 1.4 mi
Mercy Medical Center West Lakes - 2.4 km / 1.5 mi
UnityPoint Health - Methodist West Hospital - 2.6 km / 1.6 mi
Greenbelt Trail - 2.8 km / 1.7 mi
Living History Farms - 2.9 km / 1.8 mi
Pump It Up - 5.2 km / 3.3 mi
MercyOne Mills Civic Express Care - 6.8 km / 4.2 mi
West Glen Town Center - 6.9 km / 4.3 mi
Buccaneer Arena - 7.1 km / 4.4 mi
Valley Stadium - 7.2 km / 4.5 mi
Jordan Creek Town Center - 7.6 km / 4.7 mi
Val Air Ballroom - 7.6 km / 4.7 mi
Jordan House - 8 km / 5 mi
Valley Junction - 8.2 km / 5.1 mi

The preferred airport for Sterling Hotel and Suites is Des Moines International Airport (DSM) - 19.2 km / 12 mi

Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a fireplace in the lobby.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Free parking nearby
  • Luggage storage
  • Meeting rooms
  • Business center
  • Television in common areas
  • Free WiFi
  • Braille or raised signage
  • Assistive listening devices available
  • Garden
  • In-room accessibility
  • Smoke-free property
  • Number of buildings/towers - 14
  • Total number of rooms - 112
  • Number of floors - 2
  • No rollaway/extra beds available
  • No elevators
  • No alcohol served onsite
  • Wheelchair accessible parking
  • Coffee/tea in common areas
  • Hiking/biking trails nearby
  • Laundry facilities
  • Accessible bathroom
  • RV, bus, truck parking
  • Free self parking
  • Fireplace in lobby
  • Conference space
  • Computer station
  • ATM/banking
  • Wheelchair accessible path of travel

Airport & Shuttle Information

Des Moines International Airport

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 100

Only dogs and cats are allowed

Pet maximum weight in kg is 45

Pets cannot be left unattended

Pets allowed

Daily Charge: $10 (up to 15 days)Refundable Deposit: $250 (1-30 nightsPets allowed are cats and dogs. Weight limit 60 pounds (per pet). Limit two pets per suite.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Social distancing measures are in place

Gap period enforced between guest stays - 24 hours

Property confirms they are implementing guest safety measures

Property confirms they are implementing enhanced cleaning measures

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