Red Roof launches the RediClean program: Red Roof has recommended aggressive sanitation and cleaning steps system-wide, using EPA approved products that kill COVID-19 including additional sanitation of high-touch points in common areas, sanitizing exterior and corridor touchpoints four times per day, and encouraging continued social distancing in all public areas of its properties.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Dirty, broken, gross."
Overall Score1.0/5
The room smelled awful, had to clean it myself it was so dirty. The dresser was broken, the walls were dingy and missing paint. Would have gone elsewhere but everything was booked for miles. If you have a choice, stay elsewhere.
Gretchen H. (Individual traveler, booked 1 room), from
22-Mar-2021 Verified Review, stayed from Thu Mar 18 to Fri Mar 19 2021 at a $120.99 average nightly rate.
"Great"
Overall Score5.0/5
Before I checked out I had went for breakfast the girl had came to my room and cleaned it before I could go thru iui t to see if anything was left behind that's the only thing I didn't like but in all I had a pleasant stay the lady up front was very nice and courtesy.
April R. (Individual traveler, booked 1 room), from
31-Dec-2020 Verified Review, stayed from Mon Dec 28 to Tue Dec 29 2020 at a $54.99 average nightly rate.
"Okay"
Overall Score3.0/5
A/C in room froze up after four hours Was very hot in room when we woke up to hot room.
Michael S. (Individual traveler, booked 1 room), from
04-Aug-2020 Verified Review, stayed from Fri Jul 31 to Sun Aug 02 2020 at a $61.74 average nightly rate.
"Clogged up sink."
Overall Score3.0/5
Clogged up sink.
Elisa G. (Individual traveler, booked 1 room), from
04-Nov-2019 Verified Review, stayed from Fri Nov 01 to Sat Nov 02 2019 at a $104.49 average nightly rate.
Summary of Verified Reviews
58
Poor
Summary of 389 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Close to parking areas. Room needs to be improved. Pool should be renewed. Vibe is not too good."
Location
74/100
24 reviews
"Great location."
Service
67/100
61 reviews
"Average reception and service professionalism is typical."Good management.
Room
33/100
120 reviews
"Poorly maintained rooms with uncomfortable beds, old TV's, and bathroom cleanliness problems."Big rooms, although there are complaints about cleanliness.Outdated rooms with poor kitchenettes, minibars and A/C.Shower can be a problem.
Comfort
32/100
50 reviews
"Poor beds, with complaints about A/C and noise. Spacious rooms."
Cleanliness
28/100
85 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
WiFi
24/100
5 reviews
"Complaints about WiFi."
Vibe
22/100
14 reviews
"Vibe is not too good. Hotel could use some updating."
Amenities
20/100
27 reviews
"Hotel buildings could use some improvement."Elevator in need of updating.
Breakfast
14/100
8 reviews
"Breakfast can be improved."
Pool
13/100
7 reviews
"Pool should be renewed."
Rated 53/100 based on reviews from families.
"Good location."
Location
73/100
6 reviews
"Great location."
Service
69/100
18 reviews
"Service is adequate."
Comfort
31/100
10 reviews
"Generally poor comfort, particularly the beds, and A/C is lacking."
Room
26/100
26 reviews
"Poorly maintained and cleaned rooms."A/C, bathroom, and beds are all lacking.
Cleanliness
24/100
15 reviews
"Rooms could be cleaner."
Amenities
19/100
12 reviews
"Hotel buildings could use some improvement."
Rated 46/100 based on reviews from couples.
"Great location."
Comfort
29/100
6 reviews
"More comfort would be nice."
Cleanliness
26/100
8 reviews
"Rooms could be cleaner."
Room
23/100
9 reviews
"Guests complained about bathrooms and general cleanliness of the rooms."
Rated 56/100 based on reviews from solo travelers.
""
Room
28/100
6 reviews
"Room needs to be improved."
Rated 46/100 based on reviews from business travelers.
""
Room
25/100
6 reviews
"Room needs to be improved."
Rated 48/100 based on reviews from all travelers.
"Close to parking areas. Room needs to be improved. Pool should be renewed. Vibe is not too good."
Location
74/100
24 reviews
"Great location."
Service
66/100
59 reviews
"Average reception and service professionalism is typical."Good management.
Room
33/100
117 reviews
"Poorly maintained rooms with uncomfortable beds, old TV's, and bathroom cleanliness problems."Big rooms, although there are complaints about cleanliness.Outdated rooms with poor kitchenettes, minibars and A/C.Shower can be a problem.
Comfort
32/100
50 reviews
"Poor beds, with complaints about A/C and noise. Spacious rooms."
Cleanliness
27/100
82 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
WiFi
24/100
5 reviews
"Complaints about WiFi."
Vibe
23/100
13 reviews
"Vibe is not too good. Hotel could use some updating."
Amenities
19/100
26 reviews
"Hotel buildings could use some improvement."Elevator in need of updating.
Breakfast
14/100
8 reviews
"Breakfast can be improved."
Pool
13/100
7 reviews
"Pool should be renewed."
Rated 51/100 based on reviews from families.
"Good location."
Location
73/100
6 reviews
"Great location."
Service
69/100
18 reviews
"Service is adequate."
Comfort
31/100
10 reviews
"Generally poor comfort, particularly the beds, and A/C is lacking."
Room
26/100
26 reviews
"Poorly maintained and cleaned rooms."A/C, bathroom, and beds are all lacking.
Cleanliness
24/100
15 reviews
"Rooms could be cleaner."
Amenities
19/100
12 reviews
"Hotel buildings could use some improvement."
Rated 40/100 based on reviews from couples.
"Great location."
Comfort
29/100
6 reviews
"More comfort would be nice."
Cleanliness
26/100
8 reviews
"Rooms could be cleaner."
Room
24/100
8 reviews
"Rooms could be cleaner."
Rated 40/100 based on reviews from business travelers.
""
Room
25/100
6 reviews
"Room needs to be improved."
Rated 58/100 based on reviews from all travelers.
"Close to parking areas. Room needs to be improved. Pool should be renewed. Vibe is not too good."
Customer Reviews of Red Roof Inn New Braunfels
2.8 of 5Overall
2.9 of 5Amenities
2.7 of 5Quality
3.8 of 5Location
3.0 of 5Cleanliness
2.8 of 5Comfort
2.7 of 5Condition
3.3 of 5Neighborhood
3.3 of 5Service
2.9 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Red Roof Inn New Braunfels, you'll be centrally located in New Braunfels, a 5-minute drive from Landa Park and 8 minutes from Gruene Hall. This hotel is 1 mi (1.6 km) from Guadalupe River and 2.5 mi (4 km) from Schlitterbahn New Braunfels Waterpark and Resort.
Make yourself at home in one of the 81 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones with free local calls, and you can also request irons/ironing boards.
Distances are displayed to the nearest 0.1 mile and kilometer.
Guadalupe River - 1.7 km / 1 mi Lake Dunlap - 1.7 km / 1 mi Sophienburg Museum & Archives - 2.1 km / 1.3 mi Faust Street Bridge - 2.4 km / 1.5 mi Brauntex Theatre - 2.6 km / 1.6 mi New Braunfels MarketPlace - 2.7 km / 1.7 mi Comal River - 2.8 km / 1.7 mi Prince Solms Park - 3.7 km / 2.3 mi Schlitterbahn New Braunfels Waterpark and Resort - 3.7 km / 2.3 mi New Braunfels Conservation Society - 4 km / 2.5 mi Museum Of Texas Handmade Furniture - 4.1 km / 2.6 mi Landa Park - 4.2 km / 2.6 mi Christus Santa Rosa Hospital New Braunfels - 4.6 km / 2.9 mi CHRISTUS Coushatta Health Care Center - 4.7 km / 2.9 mi Resolute Health Hospital - 7.2 km / 4.4 mi
The preferred airport for Red Roof Inn New Braunfels is San Antonio International Airport (SAT) - 44.8 km / 27.9 mi
Featured amenities include a 24-hour front desk, laundry facilities, and coffee/tea in a common area. Free self parking is available onsite.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless Internet access and a vending machine.
Amenities / Features
Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Wheelchair accessible (may have limitations)
Free RV, bus, truck parking
Vending machine
Pool umbrellas
Number of meeting rooms - 1
24-hour front desk
Wheelchair-accessible registration desk
Pool hoist on site
Free WiFi
Designated smoking areas
Well-lit path to entrance
Number of buildings/towers - 2
Year Built - 2004
Total number of rooms - 81
Number of floors - 2
Professional property host/manager
No rollaway/extra beds available
No elevators
Outdoor seasonal pool
In-room accessibility
Coffee/tea in common areas
Wheelchair accessible parking
Laundry facilities
Accessible bathroom
Free self parking
Wheelchair accessible path of travel
Pool sun loungers
Fence around pool
Airport & Shuttle Information
San Antonio International Airport 25 miles
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Free continental breakfast
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 80
Maximum number of pets per room 1
Pet maximum weight in kg is 36
Pets allowed (no fees)
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Pets allowed
Pet Policy: One well-behaved family pet is permitted, at no additional charge. Pet must be declared during guest registration and kept on a leash when outside guest room. In consideration of all guests, pets must never be left unattended in the guestroom. When you walk your pet on property, please be considerate and clean up after your pet.
Misc Fees / Policies
You'll be asked to pay the following charges at the property:
Deposit: USD 50 per accommodation, per stay
We have included all charges provided to us by the property.
The seasonal pool will be open from February to October.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.
Contactless check-in and contactless check-out are available.
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Social distancing measures are in place
Contactless check-in is available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Property confirms they are implementing enhanced cleaning measures
About Red Roof Inns
400+ economy and pet-friendly hotels
Superior King rooms include free Wi-Fi, unlimited local and long distance phone calls with speakerphone, fax services up to 10 pages per stay, and built-in microwaves and refridgerators
Free continental breakfast at select locations
Red Roof Plus+ properties have upgraded amenities such as modern furniture, LED lighting, flat-screen TV's with HD channels, wood-like floors and electrical outlets. Booking a premium room offers guests a free welcome snack box with water, popcorn, orange juice, trail mix, and granola bars. High-end bedding, extra pillows, and a colorful red accent wall complete the room
The Red Roof Inns highlights above are subject to change without notice.
