Passport

Quality Inn Westfield Springfield

2 Southampton Rd, Westfield, MA 01085 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Westfield River
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Select My Room
Average
3.0/5

Based on 452 guest reviews

Show Guest Reviews
  • Free parking nearby
  • Free breakfast
  • Free WiFi
  • Smoke-free property
  • Free newspapers in lobby
  • Free self parking
  • Fitness facilities
Select Your Room:
12/07/2021 - 12/08/2021
Searching all hotel inventory networks
4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Inn Westfield Springfield

Below are the verified reviews from guests that we have booked recently:
"Very clean w nice amenities including iron and full sized ironing board which I needed."
Overall Score4.0/ 5
Toilet broke 3:30 am, turned off valve at 5:30 when realized. Told Front desk at breakfast. Didn’t offer credit.
(Individual traveler, booked 1 room), from US flag
29-Sep-2021 Verified Review, stayed from Sat Sep 11 to Sun Sep 12 2021 at a $140.25 average nightly rate.
"I cancelled my reservation."
Overall Score1.0/ 5
Cancellation # 492079100 Please remove from credit card!
(Individual traveler, booked 1 room), from US flag
01-Sep-2021 Verified Review, stayed from Sun Aug 29 to Mon Aug 30 2021 at a $112.99 average nightly rate.
"I cancelled my reservation."
Overall Score1.0/ 5
Cancellation # 492079099 Please remove from credit card!
(Individual traveler, booked 1 room), from US flag
01-Sep-2021 Verified Review, stayed from Sun Aug 29 to Mon Aug 30 2021 at a $121.99 average nightly rate.
"Terrible service booking and canceling."
Overall Score1.0/ 5
tried to cancel room within 1/2 hr terrible service will never use them again!!
(Individual traveler, booked 1 room), from US flag
17-Sep-2020 Verified Review, stayed from Mon Sep 14 to Tue Sep 15 2020 at a $106.99 average nightly rate.
"Clean and safe. Both high priorities for any stay."
Overall Score4.0/ 5
Very good for the money. Breakfast was adequate but room was clean and bathroom was clean. Staff were friendly and helpful. I will use it again.
(Individual traveler, booked 1 room), from US flag
04-Mar-2019 Verified Review, stayed from Sun Mar 03 to Mon Mar 04 2019 at a $78.69 average nightly rate.
"Clean and safe. Both high priorities for any stay."
Overall Score4.0/ 5
Very good for the money. Breakfast was adequate but room was clean and bathroom was clean. Staff were friendly and helpful. I will use it again.
(Individual traveler, booked 1 room), from US flag
04-Mar-2019 Verified Review, stayed from Sun Mar 03 to Mon Mar 04 2019 at a $78.69 average nightly rate.

Summary of Verified Reviews

66
Poor

Summary of 214 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 66/100 based on reviews from all travelers.

"Pool should be renewed. Vibe is not too good."

Location

92/100
17 reviews

"Great location."

Service

71/100
43 reviews

"Friendly service."

Room

54/100
72 reviews

"Great beds in okay rooms." Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture. Shower can be a problem.

Value

50/100
9 reviews

"Fairly good value for money."

Cleanliness

36/100
54 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

35/100
16 reviews

"Breakfast can be improved."

Food

27/100
7 reviews

"Food could be better."

Pool

3/100
8 reviews

"Pool should be renewed."

Vibe

0/100
12 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 57/100 based on reviews from families.

"Great location. Friendly service."

Location

91/100
5 reviews

"Great location."

Service

72/100
8 reviews

"Friendly service."

Room

50/100
11 reviews

"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms."

Amenities

40/100
7 reviews

"Hotel buildings could use some improvement."

Cleanliness

34/100
8 reviews

"Rooms could be cleaner."

Rated 60/100 based on reviews from couples.

"Comfortable beds."

Room

45/100
7 reviews

"Room needs to be improved."

Cleanliness

33/100
9 reviews

"Could use a good cleaning."

Rated 56/100 based on reviews from all travelers.

"Pool should be renewed. Vibe is not too good."

Location

92/100
17 reviews

"Great location."

Service

71/100
43 reviews

"Friendly service."

Room

54/100
72 reviews

"Great beds in okay rooms." Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture. Shower can be a problem.

Value

50/100
9 reviews

"Fairly good value for money."

Cleanliness

36/100
54 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

35/100
16 reviews

"Breakfast can be improved."

Food

27/100
7 reviews

"Food could be better."

Pool

3/100
8 reviews

"Pool should be renewed."

Vibe

0/100
12 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 55/100 based on reviews from families.

"Great location. Friendly service."

Location

91/100
5 reviews

"Great location."

Service

72/100
8 reviews

"Friendly service."

Room

50/100
11 reviews

"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms."

Amenities

40/100
7 reviews

"Hotel buildings could use some improvement."

Cleanliness

34/100
8 reviews

"Rooms could be cleaner."

Rated 54/100 based on reviews from couples.

"Comfortable beds."

Room

45/100
7 reviews

"Room needs to be improved."

Cleanliness

33/100
9 reviews

"Could use a good cleaning."

Review Semantics by TrustYou

Property Description

A stay at Quality Inn Westfield - Springfield places you in the heart of Westfield, within a 5-minute drive of Baystate Noble Hospital and Westfield River. This hotel is 4.6 mi (7.3 km) from Hampton Ponds State Park and 7.6 mi (12.3 km) from Holyoke Mall.

A complimentary buffet breakfast is included.

Make yourself at home in one of the 56 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Distances are displayed to the nearest 0.1 mile and kilometer.

Westfield River - 2.3 km / 1.4 mi
Baystate Noble Hospital - 3.9 km / 2.4 mi
Hampton Ponds State Park - 7.3 km / 4.6 mi
Holyoke Mall - 12.3 km / 7.6 mi
Babbs Beach - 15.3 km / 9.5 mi
Holyoke Medical Center - 15.9 km / 9.9 mi
Josiah Day House - 15.9 km / 9.9 mi
Wistariahurst Museum - 16.9 km / 10.5 mi
Canal Gallery - 16.9 km / 10.5 mi
Chicopee Falls Dam - 17 km / 10.6 mi
Baystate Medical Center - 17.1 km / 10.6 mi
Holyoke Heritage State Park - 17.2 km / 10.7 mi
Chicopee Memorial State Park - 17.4 km / 10.8 mi
Volleyball Hall of Fame - 18.2 km / 11.3 mi
Eastern States Exposition - 18.6 km / 11.6 mi

The nearest airports are:
Bradley Intl. Airport (BDL) - 32.5 km / 20.2 mi
Westfield, MA (BAF-Barnes Municipal) - 5 km / 3.1 mi

The preferred airport for Quality Inn Westfield - Springfield is Bradley Intl. Airport (BDL).

Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

Green Sustainability

Room To Be Green

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible – no
  • Luggage storage
  • Free parking nearby
  • Free breakfast
  • Express check-out
  • Express check-in
  • Business center
  • 24-hour front desk
  • Television in common areas
  • Total number of rooms - 56
  • Number of floors - 2
  • No elevators
  • No alcohol served onsite
  • Free WiFi
  • Smoke-free property
  • Laundry facilities
  • Free newspapers in lobby
  • Tours/ticket assistance
  • RV, bus, truck parking
  • Free self parking
  • Fitness facilities
  • Computer station

Airport & Shuttle Information

Barnes Regional Airport 1 mileBradley International Airport 30 milesWestover Airforce Base 8 miles

Local Shuttle Info: Shuttle Rental available

Breakfast Information

Free Hot, Fresh, and Healthy Breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Maximum number of pets per room 2

Pet maximum weight in kg is 23

Pets allowed

$25 per every 2days per pet. Up to 2 pets allowed per room.

Internet / WiFI

Free Wifi Access

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per stay
  • Late check-out fee: USD 60 (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Property confirms they are implementing enhanced cleaning measures

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Seasonality of Hotel Rates at Quality Inn Westfield - Springfield

Rate fluctuations of Quality Inn Westfield - Springfield

The chart above shows seasonality of prices for both group/meeting quotes and the best individual traveler rates we could find at the time the group/meeting bid was entered. The most competitive group deal shown is 23.0% in September 2019 and the highest average individual rate is $149 in the month of March 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn Westfield - Springfield in a month when rates are lower.

You may also be interested in...

Testimonials:

Testimonials icon
"Everything was spectacular. I LOVE this service. I have booked four separate meeting using your group travel service and I couldn't be more pleased." K.B. - Houston, TX

Back to Room Selection